• Authorization Request for Access Token Problem

  I have been trying to create a request for an authorization so I could get an access token but whenever I go to the site, I am greeted by this, and this, even though I have my cookies enabled on both my Chrome browser and Mozilla Firefox browser. I followed

• Unable to read data from the transport connection: net_io_connectionclosed

  I'm getting this error when I send email using C#. My code is below, for reference. I am able to send email using Windows Live Mail from the same machine, though. What am I doing wrong? Thanks for your help! ERROR: Unable to read data from the transport

• Total 37 Tickets on Zoho Desk but getting only 16 while fetching from API

  On the Zoho Desk App (https://desk.zoho.in/support), in total there are 37 Tickets for a particular user. But when we try to fetch those tickets via API, we receive only a few results in response.  Please find the details of the API used to fetch tickets

• Invoice notification not displayed correctly outlook clients

  Hi All, Small question i like the invoice notification thats standard in zoho books. But its displayed wrong in all versions of outlook ?  I tried some diffrent things and settings but nothing helps See attached image. Sincerly Marvin

• I can't send mails

  I can't send mails to gmail, or another account. The emails return like this: " This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error.

• Can not deactivate mail from zoho one

  I am trying to deactivate the user completely but as you can see in the screen shot its not throwing an error "error occurred!" but doesn't say why the error occurred. I have attached the screenshot. Can you please check

• Docs for Create Public wiki don't match site?

  I was trying to find a way to create a publicly accessible wiki, and ran into some dead ends. https://zohowikihelp.wiki.zoho.com/Create-New-Wiki.html explains how to create a wiki and set it to public. However, when I tried it, the page I saw at step 2 (the first screen cap on the indicated page), didn't have a Permissions section. The site that got  created was Private. Next, I tried to find the settings to change a private site to public, following instructions here:  https://help.zoho.com/portal/en/community/topic/making-my-zoho-wiki-public-for-viewing

• Unable to receive emails - 550 No Such User Here

  Hi, I am able to send Emails but I unable to receive emails; returned error (550 No Such User Here) Domain Verification, Adding users, Changing MX records is done and the same is also confirmed on the zoho verification page. Additionally, do I also need to add SPF TXT records to my domain? Current entry can be seen on the attached DNS screen grab. Attached are the screen grabs of: ZOHO Verification page MX Entry page DNS Zone editor  My website launch is blocked because of this! Request your help

• Email Parser not working

  Whitelisted the sender email, sending to correct parser email. Everything mapped out etc. Not even showing as being counted "received / invalid" = 0 Any update on this?

• Project Hours for 2022 Not Showing Up in Books

  My company tracks hours in Zoho Project and pulls billable hours into invoices in Books. I have been able to do this with other projects, but I'm having an issue with one project.  I can see the billable hours for the project from 2020 and 2021 in Zoho

• All Emails to Gmail Going to Spam

  For about a week now all of our email that we send to gmail accounts or emails that use gmail to power their email from their own domain are going to spam.  We are sending typical business emails to customers we've been communicating with for years. 

• Join meeting without zoho account

  How can someone join a meeting without creating an account? I can't for the life of me figure this out. Everything I've tried a user is required to create a zoho account and download the app to join a meeting. My clients cannot join via web or without

• Only one alias folder receives email even if more than one aliases is included on the email

  Hi, Not sure if I've done something wrong but I have created several aliases' and then subsequently created filters and folders so to act as 'inboxes' for those aliases'. However, if someone sends an email to more than one alias it will only show up in

• How to use Google Drive attachments in Document Merge

  Hi all, We have set up a Zoho Form and want to use Document Merge with Zoho Writer to generate styled PDF. We ask for different data types including files and images within a subform. We use Google Drive to store our Form Attachments, as provided by Zoho

• Ring central calls not coming in and not showing missed calls

  Anyone had issues with ring central Integration ? Trying to get our calls to come in and also show missed calls. Have uninstalled and troubleshooted but not having any success! 

• Having more than one profile is a MUST these days, why is Zoho so limiting?

  Here are metrics from some of the top brands in the world: Coca Cola Facebook Pages 70 Twitter Handles 35 Instagram Accounts 21 YouTube Channels 10 LinkedIn Accounts 2 Google Facebook Pages 57 Twitter Handles 93  Instagram Accounts 4 YouTube Channels

• Rename summary label - pivot table

  I'm trying to use the 'rename summary label' option which appears when I right click on row value in a pivot table. But nothing happens... Screenshot below. Instead of over-writing with 'Disability', all it does is move the '1' from the left of the cell

• ADD IP ON MY ZOHO SITE WHITELIST

  Hi,  can you help me I want to add IP address on Zoho site whitelist.  Please show me how it is done.  I need to know the step. Kind Regards

• Zoho desk constantly showing error message in Safari

  Specs: macOS Big Sur, Safari 14.0.3 Issue: During normal usage of Zoho Desk the error message "Something went wrong while connecting to Zoho Desk. Please allow cookies and refresh the page. If the problem persists, contact us at `support email at zohodesk`."

• Wrong IMAP mail dates after Migration

  Hello! I just migrated all my emails from my old mail provider. When I look at them in zoho webmail, everything is fine. But when I use IMAP to connect to zoho, the date of my mails is the date of the migration and not their original date. Thanks for you help

• Cannot install Zoho WorkDrive client on MacOS

  I started using Zoho WorkDrive in October 2019, but cannot get the application to work on my Mac. The program prompts to login, but never completes. I've tried later versions of the client, and even upgraded to the latest MacOS release, but the problem persists. I've had Zoho support login twice now to replicate the problem and do some debugging. Then... silence. I've chased numerous times, but all I get is assurances that this is being treated as a "high priority". It obviously isn't because otherwise

• En panne depuis 2 semaines avec la synchronisation Campaign CRM

  La synchronisation telle qu'elle m'a été présentée permet désormais de relier les champs des comptes et deals au contact. Ce qui est une énorme avancée et que j'espérais depuis des années. Faire de la segmentation en B2B sans le comptes semble de toute

• How to implement Popup Survey to our website?

  Anyone, knows how to implement Popup Survey to our website. There's error zs_intercept is not defined? i have plannig, to implement this popup to our web (using Nuxt).

• using custom field in reports

  Hi, We plan to use zoho books for our business (Dental Clinics) we start trail and we find it greater tools We have one issue if you try to fixed it will be very helpful Because we have deferent branch's we add custom field for sales invoices ,Expenses and other modules to segregate each branch but in reports we can't use the custom field to report and monitor each branch separated Can you add this feature please? OR Can we have custom function when the custom field change automatically change the

• Custom Functions in Zoho Bookings Not Working

  I have a custom function in Zoho Bookings that whenever an appointment is booked, a lead is created in Zoho CRM. However, when I tried testing out the function, there wasn't any lead created even though it said 'saved successfully' and 'executed suc

• Change in the nomenclature of the tickets

  Hi, I have a big problem with a bug. Several times, after sorting and closing some tickets, the titles of these same tickets change to just one of the words used in the nomenclature of the ticket. I would like a quick solution to this, as it is causing

• Accessing LandingPages

  Hi there, I'd like to start using LandingPages, but when I try to access I'm told I don't have access to it. There is no obvious link to get access. I am the SuperAdmin for our ZohoOne licence. Additionally I'm not able to find LandingPages in the main

• Canvas Issue Aligning Buttons

  In the editor, the buttons line up perfectly with each other on the same horizontal axis, but then when viewing in preview and live, the 2nd button falls out of alignment and I cannot figure out a reason why or a solution. Any ideas? I've attached screenshots

• Email addresses with a hypen can't add password after HelpCenter Invitation

  Hi ZohoDesk, I think there is an an issue where a customer has an email address that contains a hyphen. For example richardtest-helpcenter@thisisanexampleemail.com can log a call fine but when they get an Invite and accept the invite and are asked to

• Zoho CMS taking much time to load images

  Why does the Zoho CMS take much time to load images? Previously, it was not like that. But recently saw that it's taking much time while first time loading. I have recorded a video; Please check the video. What is the solution to this problem? Video

• How to issue BOM and track its cost?

  We are struggling with Zoho inventory as it doesn't allow any materials to get out unless it is sold, but we are a cabinet makers. and when we get the design from the showroom, we prepare the BOM and send it to the warehouse, who cannot find any option

• Unattended support shows "offline"

  I added a computer for unattended support, it's connected to the internet, but shows "offline".

• How do I get ALLLLLL of my tasks out of Zoho Projects via REST API?

  Hi there, I am trying desperately to be able to build an ETL job that will periodically update our internal DataMart with our WBSes and time logs from Zoho Projects with data retrieved via REST API calls. PLEASE NOTE: doing this is a requirement for my

• URGENT Problem with Archived views and duplicate tickets

  Hi, as you can see from the screen below (and the video in attachments) i've a trouble with archived ticket I'm at page 301-350 and there's the TICKET ID #8981    But if i open the next page 351-400 i've the same TICKET ID #8981 This thing happens for

• Archived items and ActiveSync

  I just moved a family domain from G Suite to Zoho. Seems to have mostly worked out so far... but... it seems that the G Suite import took deleted items (~10K in my dad's account) and turned them into archived items in the Zoho inbox. That in itself is

• Problem: Cannot update status of the contact record via workflow when record is not updated

  Hello, Our contacts are updated daily via API. When they are not updated, I would like to change the status into "Not updated" for example. I tried to do it via a workflow but I do not know how to trigger it as the record is not modified. Who can help

• Can't Drag and Drop Emails

  For some reason I am unable to drag and drop emails into folders now. This just started happening the last couple days. Please let me know if there is a way to fix this, I really like the drag and drop sorting feature

• Autodiscover configuration

  Hi, I followed the instructions on this link (https://www.zoho.com/mail/help/adminconsole/autodiscovery-settings.html) to configure autodiscover for our domain. When adding a new account from outlook the process fails and outlook redirects to manual configurations. 

• Sales by Item Report

  Hi, We are having issues with reconciling the Sales by Item report to the Profit & Loss report. Both the Revenue and Costs accounts show bigger values than the Sales by Item report for the same period and through investigation we confirmed that entries

• Struggling to show content after submission

  I am currently working on a form where a user will input a number (which relates to a calculation) and their email. To perform the calculation I am using the Formulae box where the users inputted number is multiplied by 9.5. I want the user to have to

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