• Updated Dark Theme Problems

  Dark theme for Zoho Mail recently updated.  There are a couple problems 1. The colour for folders with new messages is too dim, it's hard to differentiate between between normal folders and folders with new mail 2. The quarantine messages colours are

• Adding add ons in workflow

  How to add actions while forms are being filled out or while records are being edited or deleted. How to add functions for actions

• ZOHO Forms Entries sharing with team

  I/we often need to export form entries contents. I am the form owner and I have many responsibilities. Every time one of my colleagues needs to export the Replies, they have to come to me to do so. Please add the option to add permissions to access and

• Google Contacts Address Won't Sync

  Hi, all! Apologies if this is a duplicate question. My company is beginning the transition from Google to Zoho. When syncing our contacts, we run into one major issue: The address from Google contacts won't show up in Zoho no matter how we map the fields.

• Creator iPad doesn't update field

  Hello, We added a new colleague (Agathe Martini) in Zoho Creator. We have created a completely new account with a new email address: agathe.m@beerproject.be As you can see in the attachments, I added in the script that when creating a new visit report

• Not receiving/sending emails

  Hi! I'm not sure what the problem is, but we are not able to receive emails. My email is info@tiendaveggie.com or info@tiendaveggie.com.ar Please help! Thanks

• Spam Folder on website is not mirrored on Outlook email client on windows

  Hi, My domain is @shrushtigroup.in. I have started using IMAP on outlook email client on my windows laptop.  I am getting an email from trusted source but the email in landing on my Spam folder on the website but the same is not reflected on my Outlook Junk Email folder. I want to remove all spam filters from my domain & I want to resolve the IMAP issue of not reflecting Spam emails on my email client on Windows.

• Invoice Date and Due Date has been changed after update invoice via api

  Trying to update invoices via API. I send this json: { "invoice_id": "11111", "invoice_number": "#11111", "reason": "Updated via API", "line_items": [...] } Zoho updates invoice successfully, but Date and Due Date changed.  For example i have Date = "2022-05-02"

• No fue posible enviar el mensaje;Motivo:553 Relaying disallowed. Invalid Domain -admin@integracontadores.pe

  Team, When i try to send mail through ZOHO mail i am getting the following error. "No fue posible enviar el mensaje;Motivo:553 Relaying disallowed. Invalid Domain - admin@integracontadores.pe" Can i get some help on this. Thanks

• Deleting registered users?

  Hello, I've got a couple of registered users in Booking I used to test functionalities with. But I cant seem to delete them. I can delete guest users, but not registered ones. I've tried deleting them in CRM, thinking it was that connection keeping them

• ZOHO Analytics page not running after clean install

  Hi. I have downloaded ZOHO Analytics and installed on Windows machine. Everything looks ok but https://localhost:8443 is not working. Service is running Firewall disabled - still nothing. In wrapper.log the last line is this: INFO   | jvm 1    | 2022/05/20

• Client Script SDK, ZDK.Apps.CRM does not return newly created module in the result

  I created a new module "StaticPublicIPs". The module name is listed in the output when I ran the sample client script. var modules = ZDK.Apps.CRM.Settings.fetchAllModules(); for (var i = 0; i < modules.length; i++) {     log(modules[i].api_name); } However

• Can't connect via IMAP or POP

  I've recently upgraded to a paid plan, but none of my users can access their mail via POP or IMAP. I have tried several times with the provided settings to no avail. I have also emailed support but haven't received a reply, hoping someone here has a suggestion.

• Quisiera saber como configurar WhatsApp

  Buena tarde, Ya tengo acceso a la beta cerrada de whatsApp pero al intentar configurarlo y aceptar los terminos. No realiza nada. Me pueden ayudar.

• Change subject after reply (two ticket systems)

  Good day, we have the problem that we have partly on the other side also a ticket system (so no single person) and this of course also needs a ticket number in the subject. So we have the following workflow: 1. we open a ticket 2. email goes to the other

• Custom Functions fail, user_not_in_org

  Hello Zoho, We are using Zoho Desk for our helpdesk. Recently, we terminated a number of licences, including the original user who set up our zoho account. This has led to an issue with all our custom functions that use the OrgId parameter in Zoho Desk.

• Zoho CRM - Forms

  We have created a form along with which we have assigned a value of lead source to understand the point of lead generation. However when the lead is created we aren't able to filter the leads based on lead source. When filtering we are only able to see

• IP restriction

  Hi, While playing with the email settings I activated the "IP restriction" by mistake. Now I can't login to my account. I also wanted to purchase one of your plans, but again, I can't get into my account. I have placed some tickets, but no answer or signs

• Your account is not active

  I use a zoho email for many years now. Email is per2lek@zoho.com This week i tried to login and i get this message: "Your account is not active. Please contact your organization admin." Can you please help? Thank you

• Banking feeds - are we still set to have them back in 10 days time? (31st Oct)

  HI, I just want to check we're due to get our critical bank feeds functionality back in 10 days time as still published here - https://www.zoho.com/uk/books/open-banking-status/ Please can you confirm, it's an unbeliveable inconvienience to be stripped

• Zoho Writer Document is not opening

  I have five merge template in Writer,  All the template was working fine, also I made some automation on this. But suddenly one template is not opening though the other four are working fine. I tried from incognito mode and other computers but the result

• Need the ability to have client users use My Area for multiple Zoho products in one place - Zoho One for my customers

  Problem: My Area is really useful in helping expose legacy support issues to customers and can assist with staff churn at our customer's organization to more easily get new users up to speed. However, My Area does not include a 360 "One" portal view for

• Zoho Address book not showing in Zoho Mail

  Hi, I filled up my Zoho address book with all my contacts. Now I want to use also Zoho Mail and be able to add emailaddresses to the mail using the "address book" button in Zoho mail. But no addresses are found! I've been searhcing and trying some 'remedies', but nothing seems to help. Also I've seen this question / problem in the forum several times, but without any solution. I hope you can fix this, because it's definatly a "blocking issue" in our testing phase !!!! BR, Jaap

• Deleted User by mistake

  Hi, Have tried to email your support but no answer. I have deleted a user by mistake as I was preparing to upgrade the subscription. Can you please help me to recover it? sales@maltadiy.com

• notebook won't save

  for last 12+ hours, notebook won't save changes on Chrome

• Macbook app stopped working.

  Macbook app stopped working. Closes immediately after launch. Everything worked before. Haven't used for several months. Reinstalling didn't help.

• [BUG] Stateless form custom button doesn't display updated field value

  Can anyone reproduce the same bug? // Stateless form - Single line field: Field_1 - Single line field: Field_2 + add custom button "test" // Script On click of "test" input.Field_2 = input.Field_1; alert input.Field_2; // Result alert shows the script

• 550 5.4.6 Unusual sending activity detected. Please try after sometime

  I can not send emails (if I can receive them). How can I solve this problem? Best regards.

• Search not working properly

  Hello,  The search function is not working properly on our company accounts. Out employees are complaining that they can't  find specific emails using search. The search results are inconsistent. Can you please check if there is a problem with our a

• Subform export not filtering to selected fields

  Hi, My subform xls export shows all of the fields in the subform instead of the values I selected to display. How can I show only the fields I selected?

• Zoho

  When creating a connection in CRMPLUS to Zoho OAuth, I am getting an "Invalid Operation Type Scope does not" page when connecting. Scopes: ZohoCRM.bulk.ALL ZohoCRM.Files.CREATE ZohoCRM.Files.READ ZohoCRM.functions.execute.CREATE ZohoCRM.functions.execute.READ

• CRM @mentions not triggering e-mail notification

  Hi, We've been using @mentions to communicate within our CRM Cases module but we noticed today that the e-mails notifications are no longer being sent. I tested a couple of other workflow notifications and they come through our e-mail server (Outlook) just fine so its not our firewall and the notifications are not going into Junk Mail.  Was there an update recently that removed this functionality?  Please help, my entire team uses @mentions on a daily basis and we heavily rely on those e-mail notifications.

• Can't Sending Email

  Dears,   I need your support as I have a problem sending emails from the Zoho domain (icall.com.eg) to the Bluehost domain (icalleg.com), e-mail delivery fails. Contact email:Tamer.abdelhmid@icall.com.eg This message was created automatically by mail

• Email blocked for "security reasons" and no response from support from this morning

  My business email has been blocked because of my new VPN. This is MY BUSINESS EMAIL and I sent a support request in hours ago and I haven't heard a single thing from support. I can't unblock from the admin panel, it says it can't do it, throws an error,

• incoming pop mail block

  One of my accounts has her incoming pop access blocked. Please kindly help to resolve this problem. How does it happen?

• I can't get verify email from several websites

  I use email info@soleestatenyc.com to register with several websites. Mailchimp, Tumblr, Pinterest etc... However I never get the verification email from them, even I try to resend a lot of times. I tested my mailbox, and found that it can receive other emails. Problems go with verification email only? Please kindly help me resolve this. Thank you

• Zoho Projects Log Hours Notes max length no longer 10K characters

  Dear Sir,  Last Friday, Zoho Project Log Hours Notes Max length was still 10K, but now it is not. Please maintain the Max length to 10K. Kindly see the Attachment for the Max length error.  Thank you. 

• Not be able to share my screen in zoho meeting with Macbook air

  Hi Team,  I am not be able to share my screen in zoho meeting with Macbook Air . Can you please help me in sharing my screen when am in meeting or in call.

• Empty fields in a report - how to hide???

  Hi - I'm finding it really hard to believe there isn't a simple solution to this, so perhaps someone on here can help.  It would be greatly appreciated. I have a large form with many optional fields.  Some of these optional fields are single line, others are image fields, whilst others are drop-downs. As they are optional, most of these fields will be left empty; others will have a 'none' value, which for my purposes amounts to the same as an empty field.  How can I prevent my report being littered

• conditional formatting not working when applied to range of cells

  I am having a problem applying a conditional formatting to a range of cells. I have 3 conditional formats. They are all Classic - Formula. The formula is one of: b3<today() b3=today() b3>today() When I apply these conditional formats to a single cell

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