• Notification Bubble

  My icon notification bubbles don't show up in red anymore on my desktop icon, it's black or a dark blue. I tried to see if I changed the theme that it might fix it but that didn't work. It makes it a lot harder to see I'm assuming it's from a recent

• Zoho is block connections to its SMTP servers from my server's IP address.

  EDIT - I am investigating that the block may be occuring outside of zoho. I will come back and update when i have further information. Until then, no need for action on this request. Thanks. I have been troubleshooting for a long time today trying to

• NO OUTPUTENCODING message

  Hallo everyone, today when I export a html page for printing, it appears the NO OUTPUTENCODING message as you can see in the screenshots.  I search the code of the page and I made also a screenshot in case it helps! Thanks in advance for your help!

• Shopify Interface - New UK VAT rules on shipping

  Hi, Following a recent update on Shopify to meet the UK VAT regulations on shipping, all orders with a VAT inclusive item and shipping are failing on the Shopify interface. You get the following error: There is a mismatch between the tax total calculated

• domain validation

  good morning, a few days ago we couldn't renew the domains on time, but when we renewed them we lost the connection with zoho. The domains are: pantanosdeyalen.com.pe and corporacionkedaluj.com.pe I hope your support to reactivate those domains with zoho

• ZOHO meeting REST API Not working

  Hi Team, I have integrated ZOHO meeting REST API. When integrated  Invite Participants API referred by (https://meetingapi.wiki.zoho.com/inviteParticipants.html) , It will give below error, here i used POST method. {     "response": {         "error": {             "code": "4047",             "message": "message : INVALID_METHOD, parameter_name : POST",             "status": "failure"         },         "uri": "/api/private/json/meetings/inviteParticipant"     } } Also when integrated getZipPath,

• Facebook 2 Brands

  Im trying to manage 2 brands. I have successful linking the different pages on the 2 brands with Google business and Linkdin. However with Facebook and Instagram, I cannot see all my pages to link them with my brands. I can only add 1 of my pages. The

• Display-enabled Department does not show in Help Center

  Hi. We have an existing Department which is set to be Displayed in the Help Center.  However, it does not show from the Help Center. Kindly advise. Thank you.

• Zoho Inventory API gets 401 error

  Hi, I have been trying to connect through the inventory API using the self-client authentication generated codes and I keep getting error 401 Unauthorized access. I am trying to connect from Excel VBA with the codes below(replaced all credentials with

• Unable to process request

  I have not been assigned a default support email address and when I try to create one it says unable to process request. It is very annoying!

• Once logged in the app window is not showing any content

  tonight I went to use the zoho-notebook app on my laptop which is running Arch linux. When I opened it and having to login using my Google credentials. On opening there is no contents what so ever. Can any one help me? Nik

• Dispatch From - Not getting displayed in Invoice

  Dear Sirs I am unable to see the "Dispatch From" details selected when creating an Invoice, to be displayed in the Template. I do not find any option in the template configuration to display the same.

• Google Tasks Polling Not Working

  I created a flow that initiates when a Google Tasks is marked complete. However, the flow is not recognizing when I mark a Google task as complete. I've tested the flow many, many times and it seems your system is not polling Google properly. I came to this conclusion because: When I mark a Google task as complete, the event is not registering in the flow history. I have waited over 24 hours and it never shows in the history. The flow works when I manually run it through your test and debug function.

• Can't get organization id by api

  Hi! I want to use Zoho Mail APi, but can't fetch organization id through my code(according to this  documentation ). It returns me 'Internal Error', which means in your responses documentation that it is your Server error. I can easily get my account

• Believe Workflows don't execute on more than 3000 records

  Hello, According to this help page: https://help.zoho.com/portal/en/kb/crm/automate-business-processes/workflow-management/articles/configuring-workflow-rules#Execute_Based_on_Date_or_Date_Time_Fields_Value "You can set an activity to recur every month

• Cannot change/add industry names in Job Description Tag

  Hello there. I have an issue with changing/adding industry names in the job description tag. First issue is, that the predefined industry names are in Japanese although the account itself is set to English. This would not be an issue if I could just change

• getting internal server error

  i am trying to get roles for my web application successfully created the access token from grant token and it is refreshed and is working (not expired).

• current live event following updates

  I have noticed that the printable version is only available with new event I have a few pre update events which don't have this feature since it was introduced. Is there a way of updating these without creating a new event as this is very time consu

• File Transfer issue

  In Zoho Assist, To transfer a file or folder, I click on the Files and Folders tab at the top and the send/receive box pops up. I can then transfer the file....but if I need to transfer another file, I have to close down assist completely and then log

• Charts in the new Reports Module

  The new version of the Reports module seems to have removed the ability to add a simple Chart to a report, which means the only method for visualising Data is through Analytics, which still has a limit on how often you can refresh the data - every 3 hours

• Custom field

  setting - Preferences - items - Custom field - Add Values  When I click on add another option, I have to scroll down every time to find the blank space to enter the value,  It is very difficult to scroll down again and again, I want the blank space should

• STICKER PRINTING

  we need stickers to be printed in inventory having the following  1- product name (available) 2- product part code (available) 3- Barcode (available) 4-product Qty  5- product storage Location  6- Date & time  Currently the sticker printing in zoho  is

• Referencing cells from another sheet not working anyhmore. Strange behavior.

  I have just noticed that referencing a Cell from another sheet in Zoho docs no longer works. It shows "#NAME!" error. It was very easy to test: 1. open a new Zoho sheet 2. create a second sheet: "Sheet2" 3. In sheet2 in on cell type the value: ='Sheet1'.A1

• Data Backup

  Hello, My back up is set for one a month. I'd like to change it to twice a month. I have never received a notification that the backup is ready for download and believe that the alert may be associated with an email of a former employee. I need to get

• Display issues inside outlook

  There are display issues with the customer happiness rating buttons within the Outlook Desktop app. The problem does not exist within the web app, which is nevertheless critical, since Outlook as a desktop app is very widespread and is used almost everywhere

• gmail imap is TRAGIC

  This is the 2nd time in a month or so that gmail IMAP stuck, I had to remove it and re-add and now takes effin ages to see the emails, I did this on Outlook.com just to check and all went smooth and quick, so I assume your IMAP access is just RUBBISH

• Zoho Desk Integration Problem - Validation "Failed - Data is invalid due to validation restrictions"

  Is there a way to see the logs of what "Validation requirements" are failing exactly?  I have a form with 40 questions, it is taking forever to go through every individual question on both forms and zoho desk to see what is failing.  How do I see what

• Publishing a page with a widget in it causes the widget interface to error

  I've just done a test publish of a page that contains a widget, however in the console log it tells me that the authorisation token has expired. What is the correct way to publish a page with a widget? What we want to do is allow a customer to review

• Can't add user to Ring Central integration

  I have one user, a new user who I can't connected through the Ring Central integration. When I go to Manage Users and add another user, her name doesn't pop up. I have checked and double checked her security settings and they match the other 5 users just

• Save/Resume email with link - how does it work?

  I've enabled Save & Resume on my form. I've also enabled Allow Respondents to receive saved form's link via email. But in testing I only get the pop up with the option to copy the link. No email is sent How is this supposed to work? Should the person

• Zoho form integration with Zoho projects

  I am unable to integrate zoho forms with zoho projects, as the marketing department we get campaign briefs from other departments via a form, how can the form populate in the projects so we do not have to do double entries? all my form fields on zoho

• Mobile app working slow

  I have been using Zoho Notebook for over a year. I find this app brilliant in its simplicity and the note cover grid view is its best feature. However, there is one thing that prevents me from using it. The application often takes a few dozen seconds

• Can't find undo button on Android

  On a checklist, there's no undo button to be found anywhere in the UI. Tried the 3-dot menu, it's not there. Platform: Android

• No Emails since Sat Jan 15th, 2022

  I have not received any emails since Saturday Jan 15th, 2022, as well as my boss and co-worker. Please advise what the issue is and how to resolve. 

• Cannot create a ticket without inputting email address

  I am new to Zoho Desk and when users want to submit a ticket it states they cannot without an email.  In the Layouts, the email is not set as required, but in the portal it is still required.  We are a manufacturer that has shop floor personnel that don't

• get an error when trying to get token

  # #Tue Sep 25 04:25:24 PDT 2018 CAUSE=NO_SUCH_USER RESULT=FALSE when i trying to get an token. can any one help in this situation? https://accounts.zoho.com/apiauthtoken/nb/create?SCOPE=ZohoCRM/crmapi&EMAIL_ID=alpesh.***@gmail.com&PASSWORD=IIG**uHb6&DISPALY_NAME=mage

• about multicurrency

  I am facing a problem in updating conversion rates for USD and EUR  it is automatically stating as 1 INR = 0.01 USD and 1 INR = 0.01 EUR how can we change it, because this is wrong

• Get a URL parameter inside a widget

  I've written a widget that will use a URL parameter to search for a booking, however at the moment this doesn't seem to be translating through to the widget on the form. How can I make this work?

• Second User for the Automatic Import CV via Email

  Hi, we are using Recruit and the dcpsav@resumes.zohorecruit.com email to import CV on the go. It's very convenient but our main issue is that all candidates are linked to our first user "Olivier (1) and not me "Francois (2) for example. Is there a way to create a second email address for me to tag automatically my candidates, with "Francois (2) as the creator? Thanks Francois

• Getting URL parameter from a widget.

  wrong forum sorry

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