• Text in the descritptions is not searched for when using the Search field provided. This is a vital area when 'Searching' for specific issues

    Modification request- More depth on search engine-  This is a bug.  Search should should for Description   Missing Key field in which should be applied in search.  Problem ‘Description’ is where the main body of information is entered about an issue.  If there is no search available for that area of a report, it makes the search feature inadequate     1.       Access Zoho 2.       Click on any project 3.       Click on Bugs tab and Bugs sub-tab 4.       On far right side locate Search bar 5.      
  • Create a Product, associated with a Deal and an account

    Hi, I have a form integrated with CRM. I need to create new Products in the CRM for each new form I submitted. Each Product needs to be associated with a Deal.  This is done, since in New Register I have integrated with Products; and in Relationed List
  • Payrun of next month not processed unless payment records of earlier month entered

    I have recently shifted from Sensys HRMThread to Zoho Payroll, following issues are faced -  1. Payrun of May, June, July... etc. not processed unless Payment Details of April month not entered. This is not the case for any other softwares used for Payroll.
  • Zoho Creator REST API / Unable to generate Refresh and Acess Token

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  • Help Center re-invitations cause the contact record details to become emptied and contact name to be changed

    I was correcting a message draft and I had to re-invite the contact to our Help Center because the response was referring to a service instruction which was published in the Help Center. After the re-invitation the contact name has turned into "Anonymous 4" (This issue did occur 3 more times in the past) and all of its details has been deleted. Also the drafted message has turned back into its original content. I did work on this draft at least for about 10 minutes. (I had saved the modifications
  • Zoho One Dashboard and CRM information

    Hi there, I have just configured my zoho one dashboard and included CRM info on the tiles.  Pic 1 Also when I include the Knowledge Base Tile - the drop-down sector is in French, not English. Any advice, please. Ty
  • Migrate Evernote again

    Hi, about 9 months ago I successfully migrated my Evernote content over to Zoho Notebook. However I have added some more important stuff to Evernote so would really like to migrate it again. I deleted my migrated Evernote Notebook but it still wouldn't
  • Costumers not visibles at other user

    Hello As CEO I created some costumers but the problem is that the users that I added, can't see the costumers? What I'm doing wrong? or what I have to do?
  • Not able to change the data type

    Hi Team, I am trying to change the data type of Avg. Time on Page but I got an error message as below.  Please advise me how I can change to the Time format for Avg. Time on Page.
  • Workflow not updating to stage environment

    Hello, I am making some Workflow  changes to a Form but they are not get listed as changes to the Update interface and they are not triggering the option to Publish to Stage. The only changes that get pass is if I delete a Script, not if I create a new
  • Books app and charging customers

    This year we have been happily taking payment from customers in their home via the Books app and charge customer. It has been useful for a few customers plus as a backup in our showroom. I was a bit surprised yesterday to find the option on the app had
  • Anyone else experiencing timesheet syncing issues between Zoho Projects and Zoho Books

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  • zoho crm refresh window after any field update

    hello, we have  suddenly an issue today, every time we change a field on a record in zoho crm, the  whole browser window refresh after 5 or 6 seconds, does anyone else is having this issue?
  • Failed to load ZML - Hotel Management > Check-in History > Click on Invoice 1 or Invoice 2

    Failed to load ZML. Please check for errors in your ZML script and reload. Hotel Management > Check-in History > Click on Invoice 1  or Invoice 2
  • Erro 553

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  • Campo fecha en Español

    ¡Saludos! Creó un formulario para reservar citas médicas. Requiero que el campo fecha que viene por defecto en zoho form se encuentre en espanol! Podria indicarme como? Gracias
  • Im getting to the end of my tether...why is posting SO HARD!

    Sorry rant incoming......I've about had it with Zoho Social...so many glitches, things dont work one minute, then they do, it's the most frustrating platform I've ever used. Why did I switch from HootSuite ( less options but at least it all worked) Just
  • Closing chat bubble

    Hi,  I have a problem with the chat bubble in Zoho SalesIQ, It is impossible for my customers to close this, which can be disturbing for the user experience, can you help me to simply add a cross, to easily close this chat bubble? This is my site: https://hopstock.fr/
  • Calendar disappeared

    Hi -  I'm unable to open my calendar from my web mail, and all of my calendar entries have disappeared on my Zoho mail mobile app? My calendar settings option has also completely disappeared from my Zoho Mail  "settings" page. Please help, as I have no idea what my calendar 
  • Error sending emails, URGENT, ResponseCode 421, 4.7.0 Temporarily Deferred

    Hi everyone,  It's days that I'm experiencing a problem sending emails, from different accounts on my domain and to different domains. I get this error, it's so frustrating because I use this emails for work:   The recipient is outlook or hotmail: PLEASE
  • Zoho Forms causing WordPress pages to break...

    All of a sudden today, all the pages on our WordPress site that have Zoho Forms have broken. The plugins start to malfunction and page content is suddenly missing. This is ONLY on the pages that have Zoho Forms, and the issue resolves when we remove Zoho
  • IMAP with Gmail and Zoho Mail

    I am in Zoho Mail and the default IMAP shows Zoho Mail imap.zoho.com.au and the out is smtp.zoho.com.au This is the default IMAP. I can't recall how this was set up. I want to change this to gmail as I am using GSuite and before I migrate fully to Mail
  • Get all Quantity in subform

    Hi, So I have a subform in my Form I would like to get all the value of the column Quantity in my subform and add it For example in my subform       Quantity              Price             Description             1                      200           
  • Zoho One Dashboard

    Hi, Is anyone else having problems with the loading of the Zoho One Dashboard? Mine is freezing during the loading process and not loading. I have cleared cookies and cache and temp internet files. I think the dashboard is awesome, but I would love it
  • Workflow rules not working

    Hi guys,  Hopefully, you'll be able to help me with this one. I've got two custom modules and work with the Deals Module as well, all of them have 3 different layouts matching fields: Contracts Sites Deals I made a Workflow rule to update records: From
  • businesses and customers do not charge after activation

    I was testing the bigin program in the testing period, after it finished there was an option to join +100 days to test the program by sharing it on social networks, this was done, the system started working again, just with a but in the browser it doesn't
  • Add a subtask to my Zoho CRM as a task

    Greetings, I hope find all good and safe! It is not being possible to add a subtask to my Zoho CRM, the link to add to my CRM appears always (when creating the subtask, after in the subtask list when the subtask is selected), but when I click on these
  • Add a CRM task to Project as a subtask

    Greetings, I hope find all good and safe! It is not being possible to add a deal task to my Zoho Project as a subtask (that is what I need). I have tried to add as a task and after move it as a subtask, but it is not being possible, too. From Project
  • Zoho Campaigns not recognizing Zoho CRM currency fields

    Hey Team, We are now creating campaigns involving currency fields in Zoho CRM. When I tried to sync all currency fields, it does not show any amount in the Campaigns custom fields. I checked in Campaigns and it seems like all currency fields were set as long integer or text. I tried creating a custom field but there is no currency field. Can you advise on how to sync CRM currency fields into Campaigns?
  • Currency Field in Zoho Campaign

    I am not seeing a currency field option and I need to add a merge tag for a dollar amount. I want it to be formatted with commas like $1,000.25 instead of 1000.25. I used the long integer option and that does not work. Please help!
  • Scrolling with mouse wheel makes data dissappear

    When trying to scroll via mouse wheel, spreadsheet gets blank. Refreshing the tab gets data back.
  • Invalid JSON Format String Line

    I have been seeing this error: "Invalid JSON Format String" in my Creator Logs since the start of this week. It appears intermittently whenever I have scripts that attempt to update Creator Records both inside the CRM and inside of Creator Workflows.
  • Helpcenter front not reacheble for about 30min.

    Our Helpcenters  https://helpcenter.bimcollab.com/portal/en/kb (multilanguage) and https://helpcenter.kubusinfo.nl/portal/nl/home weren't reachable from around 13.45 to 14.15 CET this day. We found also another company with the same issue. Problem is
  • SLA Dashboard - Violations by SLA did not match

    Per checking on the SLA Dashboard - Violations by SLA, counts did not match on the number of tickets that we have. Please see images below for your reference. SLA Dashboard - Violations by SLA Total number of incident request: 19 Total number of incident
  • Domain expired, need new CNAME validation

    Hi, due to a mistake by our domain registration company, our domain, emapic.es, expired a few days ago and had to be renewed. I understand that we need to validate it again through a CNAME entry in the domain's DNS configuration in order to be able to
  • DYNAMICALLY DELETE ROWS IN SUBFORM 2 BASED ON SUBFORM 1

    I have a purchase order form that contains Purchase Order No and a subform named Purchase Order I have a commercial invoice form that contains a subform named Line Items In the commercial invoice form, I added a subform named Purchase Order In the Purchase
  • Unable to send email from alias via Gmail

    I would like to use several email account aliases of my Zoho Mail account to send email via the Gmail email client. The strange thing is that I did manage to send email via Gmail from my main Zoho Mail account. I tried to configure the send mail alias
  • Improve Cliq integration with Gitlab

    Developers, Please, consider improving the integration between Cliq and Gitlab. This extension needs to improved. The main features that a team needs with this extension are related to updates in Merge Requests. But it doesn't send a message when a Merge
  • Sales IQ creating multiple leads for the same visitor

    Hi there, We've noticed over the last few days (possibly longer) that sales IQ seems to be creating multiple records in the CRM for the same user. For example, I have one user that has been added as a lead 5 times in the past 24 hours. So it's creating
  • I can't add my domain name

    I tried to add my domain name thepizzacom.ml to zoho mail. I get an error message instead. (This domain couldn't be added to zoho). Could someone help me out with this?
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