• Creator API v2 Add Records - Not adding SubForm data

    I have a formula in creator where I am trying to enter a new record into another creator form. All of the fields in the main part of the form pull in without issue but I cannot insert any subform data into a new record, or udpate an existing record using

  • ResponseCode 421 - Host not reachable - please fix ASAP!

    This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 27 Oct 2021 10:33:40 +0200 from wojciech@kancelariasosnowscy.pl [wojciech@kancelariasosnowscy.pl]

  • Status 421 sending email

    For the most part my emails are working correctly, but one particular email every time I reply to them I get the abler status error code and the emails won’t be delivered. Any ideas how I can resolve this as soon as possible? I replied to it yesterday

  • The default tax rate didn't applied when creating a new invoice!

    The tax treatment for the customer is Not vat registered as shown in the picture but is located in U.A.E. also the designated zone it's unchecked. when creating a new invoice should apply the default tax, it's doesn't apply? what might be the problem?

  • Zoho mail always ends up in hotmail spam folder

    Hello, Emails still arrive as spam in hotmail ONLY. They arrive fine in gmail. I need support ASAP.

  • Journey editing - hard to expand journey 'down' since the Zoho One interface update

    Before the update, you could drag the last item in a Journey down, off the bottom of the editing window, then let go of the mouse button and the item would be moved a significant distance further down the screen. This gave you more space in the Journey

  • Cant access Zoho Mail

    Unexpected Server Error Sorry! Due to an unknown error that occurred in our server, the page cannot be opened now. Please try again later.

  • Manage ticket visibility for contacts of the same account in the help center - Wrong default

    Hello, look at https://help.zoho.com/portal/en/kb/desk/faqs/articles/managing-ticket-visibility-for-contacts-of-the-same-account-in-the-help-center  By default, a contact can track all tickets raised from their primary account, which can be disabled if

  • New Zoho One Interface

    This is both a warning and a heads up to Zoho One staff. The new Zoho One interface has a TON of bugs and I only had it on for 5 minutes.  I tried creating a new dashboard and was not able to add any Apps to it for quick access like it said I could in

  • We have blocked your account temporarily as a security precaution.

    Block Type: Mail Outgoing blocked. Reason : Unknown I have only sent out 10 order confirmation emails to customers and then my account was blocked. I still have 5 more to do and now customers have responded but I can't email back. Please help me resolve this ASAP.

  • SMTP GMAIL

    Hi friends! I have configured gmail in zoho mail, I can send mail but I am not receiving. Tedran idea what can it be? The configuration is well done, I checked it several times.

  • Admin Can't View Other Users' Scheduled Posts

    In both the scheduled posts tab and the calendar tab, I can only see my own posts. This is extremely problematic. Is there a setting I need to change? Or is this a known issue? Thanks

  • Zoho Mail - Recurring Tasks Reminder Error

    Has anyone had a similar problem?  Upon creating recurring tasks in Zoho Mail or tasks.zoho.com the option for a same-day notification is not available. Please advise.

  • Deleted Lead was resurrected by Goal

    I deleted a lead from MA. It was kieran2@nqcialis.com. If you look at View All Details you can see it was deleted. But then a Goal that this Lead had triggered tried to update the record. This should have failed because it's been deleted but, instead,

  • TASKS- Can't change date/time of reminders in Desktop App

    It looks like we're suddenly unable to change the date and/or time of reminders with tasks in the Zoho Mail Desktop App. It works in a browser, but not in the app. It will only allow the default date/time to be set in the app.

  • No access to sprints board about projects

    Hello, i connected one project with zoho sprints and can not access on sprints (show board) about sprints-tab from project.  I get error no access to sprints.zoho.eu.

  • Out of Office on specified days

    Hi, We currently have staff who are working some days and not others and so we configured the zoho mail out of office and ticked only the days they are not working (say Thursday/Friday only ticked) however it is sending the out of office email on all of the days. Attached are my settings - where are we going wrong?

  • Problem with the sender's name

    Good morning, I created a fetratuh@fetratuh.com email account and added as first and last name wrong Web Master form. User after auntenticado made the correction to the proper name, but all e-mail is being sent on behalf of web master. How to fix it?

  • MX Blacklisted

    Hello there, I submitted a request earlier this week but haven't heard back. My client is having trouble with email deliverability and the MX IPs are blacklisted. Please could this be sorted asap? 89.36.170.166 - blacklisted by dnsbl.spfbl.net - https://matrix.spfbl.net/89.36.170.166

  • 503 Invalid Domen

    I have such a problem is it possible to solve it

  • Email undelivered Status 421

    For the most part my emails are working correctly, but one particular email every time I reply to them I get the abler status error code and the emails won’t be delivered. Any ideas how I can resolve this as soon as possible? I replied to it yesterday

  • Outlook not sending and receiving emails after setup

    This issue is a bit more complex than the title. We've been trying to use email "hello at queenbusybee dot co dot za" but struggle with removing a previous email address that we don't want to use "amanda at queenbusybee dot co dot za". We upgraded and

  • Cannot send mail

    Hi, Is there currently an issue with zoho eu mail? I cannot send mail using smtp or web (mail.zoho.eu) Ssame for receiving / imap folders wont sync (imappro.zoho.eu). Seems smtp.zoho.eu was down/flapping last monday too... 

  • Pas d'icone menu sur Zoho Learn

    Bonjour, Je souhaiterais utiliser Zoho Learn mais l'icone Menu qui devrait être en haut à gauche n'est pas présente. Je ne peux donc rien gérer en terme de présentation de style et de police et je ne peux pas ajouter d'éléments d'images etc. Sur votre

  • Setting Priority to only agents and Admins

    Hello, The priority's box permission won't change even in field permissions or ticket properties, it just says mandatory field cannot be changed.  This is bad because our trust of 12,000 should not have access to this as we set the priority's within our

  • Scheduled Campaign Sent Early

    I scheduled a campaign to send on October 28th at 2:25pm based on my time zone.  We needed to make one more edit to the content and when I went into the campaign to edit the content, it said the campaign was already started. Why / How could this hap

  • Email address already exists:Oops! Something went wrong. Try again later

    Hi there,  I want to add a new email account admin@artjam.app, but it keeps showing this Email address already exists:Oops! Something went wrong. Try again later However, I am pretty sure there's no such email address in my account. Any helps? 

  • I do not receive the emails with the desktop outlook

    596 / 5000 Resultados de traducción In the zoho mail account when I enter from the browser all emails are received and sent without any problem; but when I use the outlook program on its desktop version, not all the emails arrive or are not sent. The

  • Cannot send to iCloud mailboxes due to blocked IP 185.20.211.225

    p******@icloud.com, ERROR_CODE :550, ERROR_CODE :5.7.0 Blocked - see https://support.proofpoint.com/dnsbl-lookup.cgi?ip=185.20.211.225 Reporting-MTA: dns; mx.zohomail.eu Arrival-Date: Sat, 4 Apr 2020 17:59:16 +0100 Original-Recipient: rfc822; p******@icloud.com

  • Respond to emails to alias with alias email address

    Hi, I just created an alias user@email.com I emailed user@email.com and got the email. When I reply to that email, it sends it from admin@email.com How do I automatically respond to emails sent to an alias with the alias email? If an email goes to user@email.com, the reply should come from user@email.com but it comes from admin@email.com. I know there is a dropdown menu but using that for every email would be super tedious, how do I automate this?

  • Adding field to mail merge for exisiting data

    Hi there. I am looking for some help please... I am adding feilds into a mailmerge for some existing datta. The data is being pulled from a subform ... when adding the feilds they are showing up in red. as shown below.... can someone please help me??

  • Zoho sign document status

    Hi Previously, when a Zoho Sign document has been signed, the document status has updated automatically to 'signed' and the date completed automatically populated. These 2 features have stopped working. Does anyone know why? Thanks

  • desk-mailer's reply doesn't follow the "Reply-to" of the inbound mail

    desk-mailer replys the inbound mail uses the "From" instead of "ReplyTo" field. Expected behaviour should be replys to the mail addressof "ReplyTo" field.

  • There is no way to edit Client Company Information

    When I look at Client Users I only see a way to delete a client company or change the primary client.  How do I edit?  There is no pencil icon to click on and do this. Thanks.

  • Changes to User Interface in Zoho CRM without notice causing errors and frustration

    The UI for sending mail in Zoho CRM changed as of this morning with no notice or documentation of the changes made. This interferes with our call integration as it forces the mail view to be inset inside the CRM window with the position locked and no

  • Having a single team manage 2 organization

    Dear Zoho One, We are two companies running different business (service and sales) in UAE.  Let me explain -  Company 1 - A contractor Company 2 - A consultant, Service company  Marketing, Sales, Projects, Accounts and HR are individuals working for both

  • Invalid client using postman

    Hello, I'm having this error : "invalid client" while trying to get refresh tokens using postman. Could you please help me ? Thanks. Regards

  • Signature Validation Error

    Today when my users try to login they get a Signature Validation Error.  This occurs after they enter their username and password.  This was working for 1 year.  Today my help desk renewed.  Can that be the cause?   https://helpdesk.nohc.com/portal/

  • Installed extension permission

    Hello, We only want admins to see and use installed extnesion "Shopify". In settings the permission is set to only admins (see attchment picture). But when a normal Zoho CRM user logs in, they can see the "Shopify" between the Modules (also on iPad).

  • desk-mailer's reply doesn't follow the "Reply-to" of the inbound mail

    desk-mailer replys the inbound mail uses the "From" instead of "ReplyTo" field. Expected behaviour should be replys to the mail addressof "ReplyTo" field.

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