• Mail system not working, MX record problem

  I can send emails but cant receive even though I have corrected the MX records, please help!!!! mydomain : rbconstruction.com.np

• SalesIQ not working any more , when user at mobile app send messa

  Hi, SalesIQ not working any more , when user at mobile app send message it stuck at sending.. , the log show error "stream closed". it was working this morning.

• Why does Zoho Assist for OTP when other browser tabs are all logged on respective Zoho products?

        I have individual browser tabs respectively logged onto Zoho Mail, Writer, Sheets etc. Despite this when I try to logon to Zoho Assist in a new tab it still wants a OTP verification. Looks like Session authentication issue?

• Jira Integration

  Hi,  When an email is received in ZoHo, it doesn;t update the email within our Jira platform. Manually typed updates are copied up to Jira automatically. Is there a reason for this? Cheers

• Prerender Open Graph Metadata

  Prior to the switch over to the new templating engine, it seems as though Zoho Desk would prerender the Open Graph metadata directly into the HTML of the page.  This means sites were able to easily scrape the Open Graph metadata and render previews in a straight forward manner. For example, we use Discourse as our community software and it previously did an amazing job rendering a small snippet about the help desk article whenever we link to them.  Example: Unfortunately, after we were required to

• Chat window not showing up on website

  Here are some bugs I found with the  Sales IQ zoho chat + some ideas to implement: IN BROWSER --> Opened a new incognito window and opened the site. www.ozapato.com --> Chat window does not come up --> --> if you start a proactive chat from zoho sales IQ, then it comes up Before https://www.dropbox.com/s/focq1fugl4eltxk/Screenshot%202016-04-27%2018.49.09.png?dl=0 After https://www.dropbox.com/s/awmbv44fpd6c78q/Screenshot%202016-04-27%2018.47.23.png?dl=0 IPHONE 4 and 5 browsers virtual machines >

• Attachments sent with Zoho mail not getting delivered to GoDaddy email

  Hi, One of my clients is not receiving attachments sent from my Zoho mail account to their GoDaddy email account. No such problem when i send attachments to gmail accounts. What could be the problem here? Please help. Thanks Aniruddh

• impossible de connecter une nouvelle page Facebook

  Bonjour, Je viens d'être nommée administratrice d'une page Facebook.  Or, impossible de m'y connecter via Zoho Social.  Comment faire ?  Merci. 

• Frequent Email Alerts

  I am trying to create an alert for when a contact has opened an email in Marketing Automation more than a certain amount of times (in this case, 4). The alert would go to a salesperson and notify them that there is a "frequent email opener" and they should

• Show To Option is Missing in Marketing Automation

  FOr some wierd reason the Show To option is not available when configuring the Smart Popups. Anyone can help? Thanks,

• Sync failure with Zoho Desk

  I've noticed today that my Zoho Desk integration with Zoho Analytics is in failure, and when it fails when I try to manually sync. I've tried also to Edit the Setup with my admin account, but the following error message appears. My admin account is an

• Triggering a custom function from Approval process Not working

  Hi Forum, Our requirement is to automate creation of child records once a Parent Deal with recurring option is chosen. If recurring value is 12 months, then 11 child deals will be created and tagged with the Parent Deal. The function itself is working

• Unable to send email

  Reporting-MTA: dns; mx.zohomail.com Arrival-Date: Sun, 26 Sep 2021 21:52:37 +0100 Original-Recipient: rfc822; info@iconoffices.co.uk Final-Recipient: rfc822; info@iconoffices.co.uk Status: 421 Action: failed Last-Attempt-Date: 26 Sep 2021 21:37:47 GMT

• Zoho Mail Night Mode won't turn off

  When I turn off Night Mode in Zoho Mail client on Mac, it always turns back on. 

• Email already exists

  Hello! I am trying to add a user/email to our custom domain with zoho (thenatureschool . org . au). I added  jodinka @ gmail.com  and she registered with Zoho as per the link. I then went to control panel and as the super administrator tried to create her email:  jodie @ thenatureschool.org.au  but it keeps saying that it already exists...but it doesn't?! I have already sent an email to support @ zohomail.com some days ago but have no reply.  Can you please help me. Thank you

• Zoho Books Connector - Update Customer

  I think there's a problem with the Zoho Books Update Customer connector in Flow. I have a Flow to add or update Books customers who buy on our WooCommerce site. The logic is that the email is passed from WooCommerce and a Books Fetch Customer operation

• Error details: log messages Invalid client task found corresponding properties Line:(3) Mismatch of data type expression. Expected BIGINT but found STRING Line:(3) (GET RELATED RECORDS)

  viewinfo = Map(); viewinfo= zoho.crm.getRelatedRecords("Contacts","Contacts",input.First_Name.toLong()); input.Full_Name = viewinfo.get("Full_Name"); input.Email = viewinfo.get("Email"); alert viewinfo; i AM GETTING ERROR IN GET RELATED RECORDS API AND i WANT TO FETCH THE INTEGRATION FIELD DATA INTO THE OTHER SINGLE FIELD INPUT (YOU CAN CHECK BELOW ATTACH FILE )

• Invalid oauthscope

  Hi my name is yoandy and i am trying to do this request https://sprintsapi.zoho.com/zsapi/team/{Teamid}/projects/{Projectid}/workflow/{Workflowid}/status/ and i have this error {\"code\":7601,\"message\":\"Invalid oauthscope\",\"status\":\"failed\"}"

• Cannot access email

  I am trying to login into the email. Nothing happens but I get an error message. This site can’t be reached mail.zoho.com refused to connect. Try: Checking the connection Checking the proxy and the firewall ERR_CONNECTION_REFUSED

• My zoho mail doesn't receive email, and my email goes to spam

  Some of my coworkers sent emails, but I didn't receive them. When they send to my Gmail I can receive the email. Why am I not receiving emails from some people? I'm not receiving Important emails from them, and this is interfering with our communication.

• Using IMAP in iOS app

  When I try to compose an email via the iOS Outlook app (which is setup via IMAP), I get an error saying: "Cannot Send Email - Recipient example@domain.com can't be saved to draft. Please contact support" It is working fine through desktop application,

• Zoho Desk to Project Integration

  Recently I discovered that my Zoho Desk to Project Integration was not populating the Severity field in Project from Desk when creating a Bug. Currently, from Desk to Project when creating a Bug only the title pulls through. How do I map all the other

• Email blocked from PHP

  Hi, I am currently building a website using HTML that has a contact form (the site is hosted on Hostinger) and the contact form sends an email using PHP. Now after some investigation from Hostinger's side, it appears the emails are being sent from the

• My sent mail goes to spam

  I tested a few times and every time I send mail out it goes the recipients spam box.  Why is it marking my mail as spam? please help me! thanks

• Email problem

  Hi, I'm not able to send or receive email, what did I do wrong and how to fix it, thank you

• Invalid email address on import into campaigns

  On import from Zoho CRM to Zoho Campaigns Some email addresses are considered as invalid email address while other contacts from the same company with the same extension after @ are imported.

• How do I integrate with Calendly

  I don't see integrations with Calendly & zoho meeting. How do I integrate? Regards Swami

• HTTP Request to get Auth Token from API Recruit

  Hi, there is a lot of different documentation about how to use your API, and its a little bit like resolving a puzzle to find the right information for a solution. We are trying to reach the Recruit API with a generated Javascript Application (generated with Angular). We try two different methods, one explained in this page https://www.zoho.com/recruit/api-new/using-authentication-token.html (autorisation are find with the user). We are not able to pass trough the CORS policy (has been blocked by

• Impossible to delete orphaned attachments

  When sending and email, and attaching a file from a cloud storage (Google Drive, OneDrive), these files are added to the "Attachments" view. It is then impossible to delete such attachments. Even if the original sent email (which contains the attachment) is deleted, the attachment stays behind orphaned and there is no way to delete it. Or is there a way to delete these attachments? It's obviously a problem. Eventually these attachments will fill up the allocated space and user will not be able to

• SDK behaves differently when run from different locations

  Hi, I am using the C# SDK v3.1.0 (ZCRMSDK) and experiencing different behaviour when I run it from two different but identical servers (using the same code and same database). From one server I receive the following error when trying to update a Choice

• cannot center image box with 3 columns...

  basically, the box (3 columns, a centered image within each) displays correctly in the Preview. in email, that whole box (of columns) shifts to the left, and i can't find a way to center it. is there a trick to this? help! (thanks)

• openurl methond on ios/iphone

  we have a portal that are planing to release as an app for android and Ios. we have some panels that use the open page or open form, also a report that use a deluge with the openurl method, on web and on the  zoho customer portal for android app, everything works as intended, but on iphone the open form/ open page/ openurl , any method that workd fine in the other plataforms, try to open the url in safari instead of using the zoho customer portal app  or shows the web version inside the app instead

• Unable to associate the desired assessment with a job opening (missing from dropdown)

  Hi, I want to associate a pre-screening assessment that I have created with a job opening but I am unable to associate it. Can you please let me know if I'm doing something wrong? I have created an assessment for Internship but it isn't appearing here.

• Exported Zoho Calendar Not Displaying Full Event Name

  Hi Zoho Support team, I've been trying to export my calendar as a pdf to share with others, but sadly it does not display the full event name in the exported pdf. Kindly assist on how this can be added as a feature, so that exported calendars can display

• Embedded Analytics Graph into Show poor format

  We use mainly Zoho Analytics, and Zoho Show applications.    One thing we like to do, is take graphs and other visuals created in ZOHO analytics, then embed those graphs into different slideshows on Zoho Show.   The problem we have with this, is the image

• Problem while adding client users

  I added a user as client and invited him. When he opens the invitation email and click join now, it asks to choose a password, but the field to enter password doesn't appear. Check screenshot on attachment Please provide a solution

• Zoho Desk website broken using Safari on iPadOS 15

  The Zoho Desk website routinely breaks using Safari on iPadOS 15. All that’s needed to trigger the issue is to close safari with a Zoho Desk page open and then reopen Safari.  The most common issues are the page being incorrectly zoomed in causing various

• Contact Module

  Hi Zoho Team, When a user registered on Help Center, basically the record will be recorded in Zoho Desk Customers module. And in Help center portal the user profile has email address. But in Zoho Desk view, the contact does not have email address, this

• Add Zoho apps in Zoho Vault

  Hello, I want to set the password for Zoho apps (e.g: Zoho Drive, Zoho Project, etc) in Zoho Vault. When the members of the organization access these apps (e.g: Zoho Drive, Zoho Project), I want to make that they will be asked for username and password

• Client Mouse Flickering when I connect

  This morning when I remoted into a clients system using Unattended access, their mouse started flickering constantly. As soon as I closed the window for the session, it stopped. How do I resolve this?

• Next Page