• Select/Deselect in succession does not work!

    Hey guys, I managed to find a bug. It has to be a bug. I did loads of testing and can see no other reason this does not work. With my app I am trying to select a corresponding checkbox in another field when a user chooses its equal in another field which
  • CRM Sync to Campaigns doesn't update fields that change in CRM?

    We are using Zoho ShowTime to run webinar sessions. People who register for webinars are then pushed to Zoho CRM from ShowTime as Contacts (but we will be shortly updating this to Leads). Then, we use the Sync Services in Campaigns to pull the webinar attendees from CRM to Campaigns for follow-up. If someone has registered for the webinar, but not attended, we have a workflow in Campaigns to send them a 'Sorry you couldn't make it' email.  However, we've recently noticed that people who have registered
  • Small pixel gap on far right of PDF download

    Hi, I've put a text box into the header of a doc and set a background image... looks good. When I download as a PDF there is a small pixel gap on the right hand side. When I print as a PDF there is no gap. See attached images. I'll continue printing PDFs
  • Authenticate issue for API usage

    Hi, so I'd like to access Zoho Books with REST API/python and tried following tutorial on  https://www.zoho.com/books/api/v3/#oauth Initially I created Self Client on https://api-console.zoho.com/ with Client ID and Client Secret. Then I generated Code
  • 553 error

    My domain ecpred.edu.pe expires and it was renewed again. But as i read the verify was lost in the process and i get a 553 error when i try to send an email. Can you assist me to verify de domain again?
  • This domain is already associated with this account

    Hi Team, I'm trying to setup a business email for the domain softloon.com, but It's showing this * This domain is already associated with this account "a*****n@b*****". Sign in How to solve this issue? Regards, Mahadin Samir softloon.com
  • ZohoDesk Webform is not displaying properly

    I created a webform that allows customers to submit tickets through our website with the help of Zoho Desk. I added it to the site as a code snippet via zoho sites. However the webform is not displayed on the site as it should. Can you help me? This is
  • Simple getRecordById deluge -> {"message":"Invalid Ticket Id","code":"4834"}

    Hello, i have a big problem with the deluge integrated CRM functions. Every Call like zoho.crm.getRecordById("Contacts", xxxxxxxxxxxxxxxxxxx) returns {"message":"Invalid Ticket Id","code":"4834"} This works fine on yesturday, but today all of our CRM Functions are Broken!!! The ID definitely exist!! NEED fast help, we have over 200 customers on our Portal!!
  • Popup issue

    You guys are very bad at doing marketing. And today is the last straw that broke the camel's back. We will definitely change for another competitive really professionnal mailing tool. The sooner the better. In the meantime can you fixe your announcement
  • Quotes - Formula note working

    Hi, On any quote when I'm editing the total formula works normally, but when I save it the result (value) disapear. Can you check it please? I created new formaila field to test, the same. tks Nonaka
  • Unable to send message; Reason:553 Relaying disallowed. Invalid Domain

    Please help my domain: ato-usa.com i already do add txt record, cname… just receive email but can not send. Thank You
  • I having Issue with "MX verification failure"

    My domain "hps-trade.co.th" has expired and i renewed recently. I have already added the domain verification record along with the MX record. "MX verification failure" even though the records are set correctly. I am having Issue with "hps-trade.co.th"
  • I changed MX record to point to Zoho as per instruction, but still mails are bouncing back

    Hi, I have pointed my MX server to zoho as per instruction (screenshot attached). But still I am getting bounced back emails with following error: Delivery to the following recipient failed permanently:       sandeepnv@snne.in Technical details of permanent failure: Google tried to deliver your message, but it was rejected by the server for the recipient domain  snne.in  by  snne.in . [208.91.199.122]. The error that the other server returned was: 550 No Such User Here When I am coming to check control
  • Admin panel not verifying my MX records even though it detects them.

    Hi, a few days ago, my domain was blocked by WHOIS due to failure to verify my contact info details. Once I got that sorted, I realized that my SMTP emails weren't being sent with the error 'relaying disallowed'. After opening the admin panel, I realized
  • My landing payment button doesn't work

    Hi there. After setting up the landing page in Zoho Backstage, I see that the payment button is not working. Clicking it says "The sale has not started yet", and I have already set the "sales start date" by enabling the "Now" tab. Shipping link: https://grupohumano.zohobackstage.com/SeguridadSocialSistemadePensiones
  • MX Records Problem Domain

    Hello, We have some problem with send and receive mails, we checked control panel and appears an alert with a message "mx records", then i check our registrar (godaddy) and all looks fine. DOMAIN: huipiltours.com.ni  Can you help with this problem please,
  • MX Records are configured correctly but still not able to send mails

    Recently My Domain providers all domain was down so was mine. But after their issues were solved I am not able to send mails from Zoho mails. I have checked with the toolkit all the configurations are correct but still getting error 553 that the domain
  • Error 553 Relaying disallowed Invalid Domain

    Hello My domain has expired and i renewed recently. I have already added the domain verification record along with the MX record.   "Type :CNAME  Host Name/ Name : zb15366983   Value/Points to/Destination : validate.zoho.com" Please activate the dom
  • Duplication of events across shared calendars

    I have 3 calendars set-up - My Calendar School term dates and events Birthdays & AnniversariesI shared these 3 calendars with my husband.  But when he views all three, the events I have placed in my calendar also show in the other two.  So, each event is appearing 3 times. When I view the three calendars together the events only appear once, and if I de-select my calender the events are not shown at all.
  • Can't create a ticket via API

    HI, I am trying to create a ticket, as per the documentation https://desk.zoho.com/DeskAPIDocument#Tickets%23Tickets_Createaticket I am passing in the orgId and authtoken in the header and the two other required fields as perams  https://desk.zoho.com/api/v1/tickets?subject="This
  • This domain is already associated with this account "..."

    How to solve this?
  • Print to PDF

    How to remove Header and Unscheduled Task in Print to PDF? Will like to be able to control what and how to Print to PDF.
  • Zoho CRM

    Good afternoon, I have a question in regards to building a workflow rule. Is it possible to build a workflow rule in which we ZOHO CRM does not automatically add to Customers the persons that we placed in CC and are from the same company?  To explain
  • Missing active refresh of boards/tasks

    I am browsing the forum and cannot see a similar thread. Does anyone really mind that the status of tasks on the board is not refreshed after someone else has changed it? We are trying to use Zoho Connect instead of Trello ... but that's another matter.
  • Migration from Evernote Stuck on 19% for 3 hours

    As I stated in the title, I am trying out Notebook as a replacement for Evernote. Using the web interface, to migrate 842 notes. It has been stuck for about 3 hours on 19% stating 153/842 notes and 117/117 notebooks are migrated from your Evernote. I
  • Lookup fields in subform demanding unique values?

    I have a form for our program sessions that includes a subform for the purpose of listing participants. The subform is a separate form, and includes three lookup fields: Name of the participant Sponsoring organization Occupational institution For some
  • Unable to upload attachment in New Mail

    I am unable to upload attachments into a New Mail and the uploading bar always stuck at 90% mark without any error message. I have tried to clear cache in Google Chrome but is still unable to upload to send the mail. Please help.
  • Importing orders from online store to Zoho as Sales Orders

    Wondering what the best practice for this is... I need inventory tracking.  This is my current workflow: Check to see if customer exists in Zoho. If not, create contact. Grab the customer_id.  Then add the line items to the sale order. However, this is where I am running into trouble.  I need to use the item_id when creating the sales order, but I have no easy way to retrieve this. First of all, the List Items call doesn't have a query for SKU, so I would have to use name and I can't guarantee that
  • No puedo enviar ni recibir correos problema con MX RECORDS

    Hola, Necesito de su ayuda tengo un problema no puedo enviar ni recibir correos, he enviado varios mensajes en los diferentes canales de soporte y ayuda pero no he tenido respuesta, les adjunto las imágenes del problema, les agradezco de su ayuda ya tenemos
  • PROBLEMA ENVIO EMAIL

    QUANDO TENTO ENVIAR EMAIL DA MINHA CONTA APRESENTA O ERRO 553 E A MENSAGEM NÃO E ENVIADA DOMINIO: WWW.DIAMONDLUXURY.COM.BR
  • No Conformation During Unattended Remote Access Connections

    I have about 25 client computers that I connect to on a regular basis in my list of unattended remote access computers. There is often a slight chance of me incorrectly choosing the wrong computer to connect to and recently I've made connections to the
  • Unable to send message;Reason:553 Relaying disallowed. Invalid Domain

    Hello, We have a domain called "thedizongroup.com" with exabytes. It has expired for some reason but we already renewed it. Whenever we try to send an email we are getting: Unable to send message: Reason 553. We tried to re-verify the MX records as instructed
  • Webhook Disabled Issue

    Dear All, We have received the below information on 10.09.2021 and then we have enabled the webhook manually. Could you please support us with this case? What can be the reason of this problem? Hello Tolon Help! The webhook desk.zoho.com has been temporarily
  • Triggering a CRM function from Updating a CRM Contact

    Hi, I am trying to call a CRM function when a tickbox is selected on the form for a CRM Contact. I have this working when you manually tick the checkbox, however i am wanting to do this through a button on a Zoho creator page. On the Creator page when
  • How to Pass Form Collection to a function?

    I have been trying and trying and cant figure this one out! Trying to pass the entire collection to my custom function that I have tested and works.  I am trying to invoke a function I wrote that takes all the form info and send to Zoho Sign. I have it
  • disallowed domain

    Por favor, estou tentando enviar um e-mail e estou recebendo este erro.   código: 'EMESSAGE',   resposta: '553 Retransmissão não permitida. Domínio Inválido -    responseCode: 553,   comando: 'DATA' antes isso funcionava bem, e agora recebo este erro
  • Inventory Reports: Invoice Details

    Dear Team, We regularly have been using the Report > Invoice Details > Download Report option. This generates reports in Date, Invoice No, Status, Party Name, Total, Amount Without Tax, Tax Amount Since yesterday, "Amount Without Tax" and "Tax Amount"
  • Branches and Warehouses.... Need Help Setting Up

    Right, we have 4 warehouses which have showrooms/retail shops attached to them, we then have an outlet which is supplier by one of the warehouses. I am having issues setting the warehouses and branches up, the documents to help do not make any sense to
  • Today: 2021-09-16 Remove spam from 3 years ago…

    See this link  https://help.zoho.com/portal/en/community/topic/buy-desoxyn-online-desoxyn-for-sale-legal-desoxyn-online
  • Default Layout is not appearing correctly in

    Hello, First, I have to say that I'm ecstatic to see the implementation of Specifications as well as Custom Fields - both of which open up all kinds of possibilities in Commerce. With that said, I'm having some issues with the custom fields. It appears
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