• Zoho is so sloooooooooowwwww! (Creator, CRM, Books, Inventory, Analytics )

  I know this happens from time to time but this has been ongoing for over a week. We use a lot of Zoho apps but the majority of them are running so slow. Creator Apps taking minutes to load, Zoho books getting timeout errors and the CRM is just barely

• Search function is unstable.

  Dear Sirs, Could you please check, I searched for products using "EyManN" the system  show that not found. while available in the product module. When I scroll down from search pop up I can found the Product "EzyManN" on the system.I attached a sample

• Custom Date Range in Dashboard Widgets

  When creating a widget, I can "group by" week, month, year, etc., but I can't figure out how to group by "the last X days". This can be done with a chart and pivot table. I can even set the timeline filter with a customer date range. Here is my use case

• I can't login to Zoho Mail, I need a fix urgently. So that I can add the emails of employees in our company

  Hi,  Please review the attached video to clarify the problem.  Regerds

• Get Deal ID dynamically

  How do you get an id dynamically in deals module using custom function?

• Receving calendar invitations from outlook not working just arrives winmail.dat

  Hi, I have some users who are not able to receive outlook invitations, they just get an empty email with a winmail.dat attached while other users with the same invitations does receive the correct visualization of the email. what should we do?

• Canvas Editor

  I have tried many different ways to figure out how to manipulate and utilize the canvas option for records but seem to hit one problem after another from items displayed on the editor one way and looking completely different when viewing on-screen in

• 553 relaying disallowed, invalid domain

  I have a issue. Recently renewed my hosting and now when I try to send mail the ""553 relaying disallowed, invalid domain" warning appears. (my domain is ia.net.pe) Already made a CNAME with my verification code (zb14347910) and "validate.zoho.com". but

• 553 Relaying disallowed (I can't receive emails).

  Hello, We have recently pointed the domain with which we have emails with you to a new hosting. Reviewing the information in this ticket (https://help.zoho.com/portal/en/community/topic/gmail-error-553-relaying-disallowed), we think we need an up-to-date

• Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. om@globallinknepal.com

  Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. My email id is - om@globallinknepal.com. Please, please solve it soon & unblock my email id, i have too much important emails to send to my clients

• Sem receber e-mails

  Não estou recebendo e-mails desde o dia 10/09. Só fiquei sabendo pois um cliente entrou em contato informando que não consegue enviar e-mail. Testei enviando um e-mail de outro e-mail e realmente está dando erro. Preciso solucionar o problema, o que pode

• Zoho Desk - Emails not loading in portal and cant send email replies

  Content is not available. Please try again after some time. = Error 1 for emails not loading Email reply failed from being sent! Momentary issues with the mail server, Try resending this email again. = Error 2 when trying to send.

• Paste image directly into body of email

  Hi, I've been using the web-based version of Zoho on a Windows 10 laptop for more than a year. I used to be able to paste an image directly into the body of an email, but it doesn't seem to work anymore. I'm assuming it's an update regression testing

• Triggering a CRM function from Updating a CRM Contact through a workflow

  Hi, I am trying to call a CRM function when a tickbox is selected on the form for a CRM Contact. I have this working when you manually tick the checkbox, however i am wanting to do this through a button on a Zoho creator page. On the Creator page when

• Contacts cannot be added to the same workflow twice?

  We have been told by tech support that a contact can't be added to the same workflow twice, but they did not offer a work-around. Has anyone come up with a work-around for this?  We can't be the only ones who are having trouble with this? It is very common to have repeat customers who need to be in the same workflow twice. Order updates that repeat, product inquiries that occur more than once, and so on. 

• Emails to Outlook Email's getting filtered as junk

  I have several clients that use Outlook for email and they are all reporting that emails from us (hosted on Zoho mail) are being sent to the "Junk Email" folder. I tested and confirmed this. How to solve it?

• Crashing in Apple

  Hi, I have both an iPad and Iphone and ever since I installed Notebook about 6 months ago it crashes regularly. Recently it crashed every time I opened the app on either device, this happened for about 2 days. I have no issue with the online app. (I had

• Unable to send email using php mailer

  Hello Zoho team,  I am trying to configure email on my website but getting the following error: 2018-10-21 05:35:39 Connection: opening to smtp.zoho.com:587, timeout=300, options=array() 2018-10-21 05:35:40 Connection failed. Error #2: stream_socket_client(): unable to connect to smtp.zoho.com:587 (Connection refused) [/home/vikashjhakash/vikashtech.com/vendor/phpmailer/phpmailer/src/SMTP.php line 325] 2018-10-21 05:35:40 SMTP ERROR: Failed to connect to server: Connection refused (111) SMTP connect()

• Custom Predefined Date Range Filter?

  I need to hardcode pre-defined date ranges in a dashboard.  I want my user to be able to select "Year 1" or "Year 2". However, Year 1 is not a January - December calendar year, it begins on March 16.  I must be missing something, because I do not see

• POP3 authentication failure

  Update 19/02//21 - still no reply I just contacted support via the contact form - this is just to inform the forum of what is going on + keep track of what and when I wrote because Zoho doesn't seem to deem it necessary to send a copy of the support request

• Sticky Posts Not Sticky, Announcements do... What?

  In the new 4.0 when you mark a post as "Sticky" it does not stay at the top.  It quickly gets buried to the bottom of the page.  We've installed a lot of bulletin board software and forums, I've never seen a sticky post that doesn't stay pinned to the top.  Is this a bug? The announcement box in forums:  I was told by tech support during an online support session that all the Announcement box does is add an icon to the post title.  Is this intentional?  If so, not much of an announcement. Thanks!

• [Zoho Connect] Join file from Workdrive impossible

  Hi there, Since 3 days it's impossible to join a file in Zoho connect tasks from Workdrive, nothing appears when we choose the tab.

• Forgot admin details

  Forgot super admin details Please help  I have details for a user of same account : puchasing@nottingham-acuk.org Kindly guide to find out super user of this account

• motivo:553 relaying disallowed. invalid domain

  Hola, he configurado los MX según el manual pero me aparece este error cada vez que intento enviar un mensaje "motivo:553 relaying disallowed. invalid domain". Adjunto mi configuracion de dns en name.com

• Phone Call - Ticket Association Freezes

  When I try and associate an ongoing or previous call from the phone pop-up, the browser session freezes for most things. Anyone else having this issue? I have tried both Chrome and Firefox to see if it was a browser issue, but no luck in either of those

• Disappointing video resolution

  We have been doing some live webinars and the picture quality seems really poor - when a presentation is loaded the small video seems better but not the best as we predominately do presentation free webinars. The situation is that we have the main camera focused on the trainer and the resolution become poor. our speeds are pretty good (40Mb upload and download speeds) (Chrome) Is there anyway of improving this for the attendees? 

• Error "553 Relaying disallowed. Invalid Domain"

  I have this error "553 Relaying disallowed. Invalid Domain" when sending an email to any email address. But I still receiving email from other emails. I checked the following : MX verification failure DKIM ok, SPF Records have been pointed successfully

• Can't find Marketing Apps in Trial version of Zoho One?

  Can't seem to find Campaigns App, Forms App, or MarketingHub app in our current trial version of Zoho One. What am I missing?

• MX Records Keep Failing

  I configured my domain: themodernelephant.com to utilize Zoho's MX records and it continuously keeps failing. I have waited over an hour now and it still keeps failing. The TXT record verified very quickly so I'm a little confused..

• Multi-branding | Help Center for each Department | Cannot Hide Field with the same Field Label

  Good day Zoho team! I have an issue encountered for the Help Center. Our client requested to separate Help Center for two departments.  Each Department have the same Field label Description and Category. We already enabled and configured the Multi-branding,

• Invoice details report problem

  Hello, Since August we have a problem when running the invoice details report in Books. The tax amount and amount without tax are not reported as in the invoice, but in the report the total amount of the invoice is devided by two. In some cases where

• Run as Service mode not starting after user accepts prompt

  Hi, I have seen this issue twice now on windows 10 machines, when I elevated to Run as Service, put the admin details in, the user accepts the prompt on their end and then nothing. it doesn't flip over to Run as Service mode. You can try different sessions

• How Do I Add My YubiKey?

  I got a new Yubi Key and want to use it with my PC. I went into Zoho, disabled MFA and then re-enabled it. No option to add a Yubi Key. Please advise. I am an individual and have 2 PCs, an iPad, an iPod, a Pixel 3XL phone, and an Amazon Fire Tablet. Have

• Zoho Vault Extension Quit on Chrome

  Several of our users can no longer access Zoho Vault's extension via Chrome. We've tried uninstalling Chrome, the extension and nothing is working. We continue to get this error: manifest is not valid json

• Who else is fed up with Zoho's API limits on ZoomInfo

  I 'm a Zoho One/Enterprise CRM  client.  I use ZoomInfo religiously for its data.  When I export 25 contact records, generally, the full 25 contacts are accepted by Zoho. If I add just one more, and my request is for 26, generally, only 1 contact is accepted

• Re-assign app owner

  Our App owner left the firm and there is no apparent way to re-assign on the system.  Please remove our owner and re-assign to me.  Also: This is a horrible way to ask users to support a service ticket... 

• CRM Sync for Contacts doesn't let you see the associated Account Name

  Hi When you sync a Contact from Zoho CRM to Marketing Automation the list of available fields does not include the Account Name the Contact is associated with. This means you get Leads in ZMA with no Company Name, even though they are associated to a

• Wrong ticket owner name imported form Desk to Analytics

  I've just noticed that if a ticket used to have an agent as its owner, but now it's unassigned, as shown in that image below of a ticket with this description. But when the data is imported to Zoho Analytics, the ticket owner remains the last one before

• NO PUEDO ENVIAR NI RECIBIR CORREOS

  Buenas Tardes  No se pueden enviar ni recibir correos desde el día de ayer, ya se liberó espacio, pero sigue sin funcionar. Los correos son jbuitron@buitronviveros.con y ltenorio@buitronviveros.com  Muchas gracias 

• Recuperar contraseña

  Buenas Tardes  Estoy intentando recuperar mi contraseña, me indica un mensaje que se envió una contraseña temporal a mi correo, pero no puedo ingresar para obtenerla. Por favor, su ayuda para recuperar mi correo sbuitron@buitronviveros.com  Muchas g

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