• 553 Relaying disallowed. Invalid Domain - contato(AT)otimizapark(DOT)com(DOT)br

  Dear, Could you help me with the failure that happens in the verification of my MX? Our fault!!! We forgot to renew the domain registration. Thank you very much.

• how to unlock my email??

  Please, I need to unlock my e-mail. How can I do that? E-mail: contato@alphacasting.com.br The problem: "Incapaz de ligar a servidor SMTP:smtpout.mail.zoho.com Razão: a autenticação falhou:554 5.1.8 Sender Address Blocked"  Please I need help!!!

• How do I change paragraph spacing?

  I started a new document, and for some reason it defaulted to double spacing between paragraphs. Anyone can tell me how I can change that? Also, any way to set defaults for this?

• Can't select multiple mails by keyboard shortcuts

  Common usage pattern: - Select an email by the 'x' key. - Move to a different email using arrow keys. - Select that one too by 'x'. Now they both should be selected. But in zoho mail, the arrow keys deselect the first one you selected. So it appears that the only way to multi-select email is by mouse. I'd call it a bug. Both gmail and yahoo are better at this. Thanks. James

• Outlook Synching issues

  Is anyone else facing this issue of outlook being unable to synch with zoho mail servers? Really appreciate if anyone can help. I am getting following message and despite doing everything (resetting computer, restarting outlook, changing password etc.

• Where do I start

  I purchased the premium plan for the bookings app, but this is far from a premium product. It has a number of basic things missing that should be in a booking at as standard.  before I say any more, I would like to say that this app has a lot of potential and could be a leader in the niche, but at the moment, its not worth €60 a month when you can get a lot more for your money from many other places. So, here are the essential things I think are needed to make this app worth paying for. Ability to

• Call logs through Mobile App

  My user id is 658187232.I and my 14 users have been using Zoho for 3 months, and calling on Mobile App doesnt log any calls. Though its marketed as a feature, but it doesnt work. The UI of Web is great, but the mobile appp functionalities are NIL! I have had 80 phone calls with Mobile support team but no result. Checking "scenarios" , Or-specific issue, etc are different reasons given but NO RESULT

• ACH Payment Do Not Mark Invoice Paid

  I recently switched to Zoho from QB and I like the simplicity and the price. But after I setup ACH via Authorize.net I noticed that my customer pay for the invoice, I receive the notification from Authorize.net that the invoice was PAID, Zoho detects

• I cant create dashboards ...

  When trying create dashboards I have issues:  Autogenerated dashboards generate an error when trying to open.  If I manually create a dashboard I don't have any options or functions to populate the dashboard.  I am able to create chart views etc using

• Webmail not working

  Today I cannot access to my mail using website. My inbox is loaded and thet the site is stuck and I cannot do anything. Tested with Chrome, Opera and Vivaldi - same results, also in incognito mode. Android app is working correctly.

• WorkDrive Storage limit has been changed

  Hi, We used to have the 5TB business plan for WorkDrive, but all of a sudden, it changed to 100gbs and the plan became "Mail Flexible" plan. When I click on "Manage Subscription" or "Buy Storage add-on", it takes me to the mail account license page. Please

• my account is blocked from sending messages

  i see this problem while sending any message and it's appear in the top of zoha mail Account Block Information Your account admin@nt3lm.com has been blocked due to security reasons. Block Type: Mail Outgoing blocked. Click here to read about our usage

• ZOHO SITES | ZOHO DESK WEB FORMS CAPTCHA

  Good day Zoho Team! I have a concern regarding the Captcha from Zoho Desk Web Forms to Zoho Sites. Please see the image below:   When our contact us page loads (built using Zoho Sites), the captcha image is broken, visitor needs to click the refresh button

• New Purchase rate compared to initial purchase rate

  Hi, Lets take my scenario as below :-  I purchased a perfume ABC on 1 August 2021 at a price of 10 USD and entered it in my item list.  10 days later, I purchased the same item from the supplier at the price of 12 USD.  Suppose I sell the product at the

• Zobot triggered via button onclick with custom action only shown once

  Hi, I have a web page with a button configured like: <button type="button" id="download-sample-chapters" onclick="$zoho.salesiq.visitor.customaction('download-sample-chapters-onclick');">Download sample book</button> And I have a codeless zobot configured

• Customer Statement of Account

  can anyone help is it possible if PDC Cheques are segregated in SOA or showing Payment Mode and Cheque number in SOa.

• Unable to send message;Reason:553 Relaying disallowed. Invalid Domain

  I learned the following records in cPanel gmgautocenter.com.br. 14400 TXT zoho-verification=zb14649869.validate.zoho.com   gmgautocenter.com.br. 14400 TXT zoho-verification=zb14649869.zmverify.zoho.com   zb14649869.gmgautocenter.com.br. 300 CNAME zm

• Field Value inside of CRM Fails to change after calling UpdateRecord from Creator when using Zoho integration

  Hi, I am trying to call the zoho integration to change a field found on a Contacts record with updateRecord, however, following the documentation, it does not seem to change. Here is my code:  obj = {"Last Name":"ahhhhh"}; zoho.crm.updateRecord("Contacts",4968032000000338191,obj);

• [## 72645686 ##] e-mail - MX records

  I sent email requesting support with the following error: On  Tue, 24 Aug 2021 21:16:44 +0530 "irak.***********"<irak.***********@grupo*****.com.mx>  wrote ----     I request your support with the domain valbo-arrendadora.com.mx which does not accept

• Unable to create Hour based web traffic report

  Hi Team, I am trying to create a report that will display hourly user traffic by date from Google Analytics but I can see only 00:00 hour in my report as I synchronized data from Google Analytics at 12:00 a.m everyday and the date for all data is with

• No puedo enviar mail desde Zoho

  Hola,  Intento enviar un mail desde mi cuenta y me envia el siguiente error, ya actualice mi contraseña, pero el error continua. 

• Signup form not working

  Hello, I cloned a signup form for our newsletter and when I fill it out and submit, it opens a new tab that shows a loading animation but it never actually loads. So we are getting no submissions. Wondering why this isn't working. Here is where the form

• Unable to Access Emails in Zoho CRM - Saying IMAP not Configured but they are!

  Hi In the recent few days we have noticed that we can not access emails in Zoho CRM that are synced through our Zoho Mail accounts. I have noticed that in Channels > Emails a message is now there that says: You are yet to enable IMAP for your account.

• Unable to Create 2 Drafts

  Hi, I was trying to create 2 drafts & save them as different drafts. However, first draft was gone when I created & saved second draft in my end. I have confirmed that there have been same issue happened to our colleagues. Is this a product bug? FYI,

• Data Format when subtracting dates

  I am trying to make a formula to measure the number of days between two dates in two different columns. In excel you would just take one date, minus the other date and the output is a number. When I use the formula "DateColumn"-today(), I would expect

• [iOS] [ASAP] ZDPortalChat module can't be triggered manually

  I've been trying to trigger the Live chat manually as the documentation says calling ZDPortalChat.show() has to be enough, but I couldn't achieved. Is there another configuration that I have to configure? the documentation only says calling that method

• Copy and paste from word

  Hi Trying to move a lot of data from word to writer but the copy and paste does not work when creating a document. I have added the extension but just keeps saying add and when i go to add it says it there but does not work. Getting very time consuming,  any ideas please? Thanks

• Email attachments do not work

  So after a few phone conversations it has been confirmed by Zoho that even though it looks like there is an attachment option with email templates, in reality these do not work. We create an email template, attach a file, make a workflow and the email

• Estimate Page Margins and format

  Hello, I have an issue with the estimates. I have rather long description of item which I need to mention on each estimate as our products are custom industrial products and not standard commercial products. Now the issue is, if I view the estimate in

• CRM Mass Email reports incorrect statistics

  Upon sending a mass email, the Email Details report indicates incorrect statistics. For example, in the attached screenshot, 7 bounces are reported. When I click on the number 7, I can view the bounced email addresses. However, there are 19 listed. I

• Unable to set business hours

  Hello, I was trying to set the start of the week to Monday, company-wide.  I found the tutorial that shows going into setup -> General -> Company Details -> Business Hours However, when I click on that tab, nothing happens.  I have tried on multiple devices

• Domain needs reverification. Cannot send emails, but can receive.

  My domain recently expired but I renewed it, and my email doesnt work all of a sudden. I can receive emails just fine but I can't send them out. I have put the right CNAME and MX records but it still will not work. Can an admin help me out?

• Synchronization helped and getting no support

  My Synchronization between ZOHO Analytics and ZOHO Finance has failed from last 4-5 days and getting no support. Every time I am getting one simple Message of "Please have patience". Worst service no ways to connect with support team . Customer care no

• Solved: Video Lead Magnet with Zoho Forms - Seamless Video Preview & Registration Form

  Dear community, I'm sure you've encountered video lead magnets before. An interesting video is offered tastily, so that apparently the video starts with a click. After that, however, the form for requesting contact data is displayed first. Only then does

• Unable to send emails

  Buen día,  Por favor su apoyo, en el dominio aproprisco.info al intentar enviar un correo electrónico me muestra el siguiente error "553 retransmitiendo dominio inválido no permitido". Ayer se reconfiguraron MX y TXT, pero el error aún persiste. Atentos

• Adding a consecutive article number in the article list in the user-defined layout

  Hello, since we are developing our custom layout (in HTML) for estimates, we need the item list with consecutive numbering before the item description. So starting with 1, then 2 etc. Is there a hidden% variable% that I could use? Thanks.

• Migrating data from Contacts to Accounts

  I have created my companies database of customers as contacts with attached accounts to represent the company they belong to. Now my boss wants to have the information which i already placed on the Contacts, to be available in Accounts. This means adress,

• No permite el ingreso al correo.

  Buenos   días Desde el día 23 de agosto no nos deja ingresar al correo y desconozco el motivo, siempre que se intenta ingresar nos lleva a la misma pág.  .. solicitamos por favor ayuda o indicaciones de que se debe hacer, por que es un correo empresarial

• Knowledge base Tags suggestion feature missing

  Hello, Recently me and my team have noticed that tags suggestion is no longer available, when creating new articles. As a 'suggestion', I mean exactly this feature shown below. For example, in our Help Center we have several articles tagged with the term

• {"code":9039,"message":"Unable to process your request","status":"failure"}

  I am trying to create and send documents in zoho sign But getting the error " {"code":9039,"message":"Unable to process your request","status":"failure"} " Template is created in zoho sign and getting template id from its URL. Is there any problem with

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