• Search Function Not Working for Imported Emails

  We sold our business, so I wanted an exact copy of all of the existing emails in our Zoho mail account before turning it over to the new owners.  I opened a new Zoho account and imported all the emails over with file folders intact.  My new Zoho mailbox

• MX Verification fails even though the records are set correctly

  We renew our domain we set all records, but zoho still fail in to verify the MX records for example spf y dmarc were verified correctly please see the screenshoot we are able to receive email but no send it we get the error 553 code realyin disallowed

• Hiding HTML Snippets on Zoho Creator Pages

  I want to add some more HTML snippets onto a Zoho creator Page so that I can show the state of progress within the customer journey depending on the services we are providing for them.  My question is, I have the snippet object working fine but when there

• Writer and Sign

  I have set up a number of workflows which goes form → merge document → Zoho sign but the documents are not being sent for signature? Why is this not working it worked fine during a free trial. 

• Is it me or is Zoho mail painfullly slow

  Response time from Zoho mail is way to slow to be usable at this point. I have 100 MBS broadband — no WiFi’.  Is there a know issue and when will it be addressed>? ty

• Filter for a lookup field: Value in field cleared on Edit

  When I edit a record with av lookup field with filter based on an other field in the form, the field value of that field is cleared when form is loaded. Is there any work around to secure that the vaule is kept in the field?

• evernote to notebook migration stuck at 45%

  Hi,  The migration is stuck at 45%.  Can you solve that? Thank you!

• Todas mis cuentas tienen problemas con los RegistrosMX - All accounts have an ERROR with DNS - MX

  El mismo error en todos mis dominios que usan Zoho Mail, hasta los de pago. The same error on all my accounts, with Zoho Mail; even those of payment.

• ZOHO CRM

  hi, Zoho CRM Reset all values into much more decimal instead of 2decimal. when you edit records and make changes into currency field into 2 decimal after save. it  again edit it shows 10 decimal places  please check this issue is on high priority

• Zoho Projects | Unable to update the Status in all Projects

  Updating the Status in all Projects in our organization Zoho Project is restricted in all the users. Kindly revert to us ASAP to avoid delay with our collaboration. And also please explain to us what was the cause of the issue. Thank you.

• Not receiving any emails from gebuhrenfrei.com

  Hello, gebuhrenfrei.com is a credit card product with online banking etc. I am not receiving any emails from them to my domain ax24.net. I contacted the gebuhrenfrei hotline many times and they say they can send me mails without any issues. But I do not

• Number of Technicians

  Hi According to the purchase advisor there were unlimited number of devices/technicians for unatended access. When I attempt to add a technician I get the message that I reached my limit. I only have 7. The heading says 7 or unlimited used but it suggests I need to ungrade my plan to add more.

• Email bounces

  Hi we are using Zoho mail. We are have developed or website www.wishhealh.in. In this we are using third party sendgrid to send emails. we have integrated form in which email are throwing to info@wishhealth.in . But emails blocks as we have found this

• Zoho Backstage Library

  I want to create a library of themes and logos in Backstage library so I don't have to upload them each time for each event. I also want to create an event template so I don't have to design an individual microsite for each workshop. How do I do these

• Can't add another account to OneAuth

  Hi, I'm trying to add another Zoho account to my OneAuth app, but I can't see the settings button in the app's GUI. The app GUI seemed to be chopped. See attached screenshot. I'm using Android 8.0.0, 5.5 inch screen, 1440*720 resolution. OneAuth app Screenshot

• Survey integrated with CRM doesn't add new responses, only updates

  Our food company sends samples to customer to taste.  I created a "Samples" module in CRM to keep track of these samples, linked to Deals and Accounts. We also created an e-mail template to send from this Samples module, with an inserted Survey link.

• Zoho Assist not working on Firefox or Chrome

  After I sign in to Zoho, they send me a code to my phone number. Then I enter this code and I have to sign in again. Right after that all I get is a white empty page. I tried both Firefox and Chrome. I am in Spain and using Mac (Big Sur 11.5.2). Thank

• email not sending

  Hi I am sending an email but its not being received? I've tested it a few times but its not going? I have sent other emails and they have gone but this one particular email isnt being received? tehre are 3 images but they arent large and ive reduced their sizes individually too? any ideas?

• Date field in forms and allowed days

  Hi,  I'd like to know if is there any option to select as days allowed, one concrete day of month, in my case, the day allowed would be always the 1st day of month, but i don´t see this option, it only has the option to select one day of the week. Could

• after Connecting and service mode kicks in - Grey screen loading - but still connected

  HI , I have been remoting into a client machine with no issue till this morning. once I elevated to service mode, it keep loading a grey screen for 2-4 mins before occasionally dropping the connection then reconnect again with the grey screen of loading..

• Zoho just completely priced us out of Zoho Social

  As if the pricing wasn't aggressive enough, Additional brand now increased to $200 per year. Zoho just doubled down on their outrageous pricing to add a "brand" (ie. if you want to post to more than one IG account you need to purchase an additional brand).

• Buttons within Custom Printable Report Template Window Are Missing Functionality

  Hello, I was testing the Printable Report Template as I was hoping to incorporate it into a project. The UI blocks appears not to be draggable, and the other buttons including the close modal button appear to do nothing. I am assuming it's a potential

• Creation of Invoice from CRM doesn't show field shipping_charge_sac_code

  When I create an Invoice in Zoho Books, I can add the shipping charges, shipping tax and update the SAC (which is mandatory to update by law) However, when I create an invoice in Zoho CRM, it allows me to add shipping charges, shipping tax BUT doesn't

• Trying to work with formula syntax on zoho crm and not working

  Hi, i created a new module that will be used for grade sheet for any of our students, that we will be able to follow our graduate students on the future and stuff like that. The distribution of grades is based on the following parameters: A. Homework

• Payment problem, lack of timely support

  I have no idea what is going on with your company regarding my  payment. On all attempts I received message that payment was declined. However my credit card company said nothing is wrong on their end and the payment was authorized but is waiting for

• jsonarray. ZOHO FLOW

  Zoho CRM says "Invalid input for Product_Details. The expected input type is jsonarray."

• Can't attach multiple files to Zapier-created ticket (GravityForms - Zapier integration)

  I have a web-form on my WordPress website (Gravity Forms), and I have successfully managed to create a chain of zaps that does the following on form submission: 1. find or create a contact from the email address in the form, 2. take contactId from 1 and

• Blocked From Sending Emails from a Deal Where Primary Email Addresses are Invalid

  As our company grows, one of the more frustrating things has been to inability to even draft an email for a deal where the primary contact's email address is invalid according to Zoho. The problem is that we don't want to send an email to the primary

• Can't Report On Revenue from Zoho Desk Tickets

  I'm trying to create a report that shows me all the revenue generated from Zoho Desk tickets.  I have them linked and can see the estimates/invoices inside the Desk ticket and also the ticket and estimates connected in CRM, so I know they are being linked

• Zoho Workdrive Migration Tool - Not Available

  Can ZohoWorkdrive support please provide more advanced noticed when you are removing a tool that we use for migrations. I was just told that the migration tool has been removed from Australia due to a data centre upgrade. I only found out after finding

• Lots of issues when using FireFox

  I cannot use the Qntrl platform at all when on Firefox. Here are a few of the issues I run into: A random widget appears when viewing a job that is not there under Chrome: The New Job page is completely blank! Below is the Javascript error in the console

• Form closed. Please contact your form administrator for further assistance.

  please help me. i get this massage when I want to access my form. This is my form access link https://forms.zoho.com/ipdbps76/form/DaftarPresensiMasukdanPulang

• Zoho Finance Bug: Custom Buttons no longer work within Zoho Finance Module. Only response is "An Error Occurred"

  This is a major bug that started happening on Monday for us. I was onto support for 2 hours and they confirmed the bug. This has crippled our operation as we run a ton of automation based on these custom buttons. To replicate scenario - Open the CRM Finance

• iOS web Clipper only creates bookmarks

  Hello, When I web clip a website with the sharing menu of iOS it always just creates a bookmark to the website instead of creating a offline version of the page. 

• MX records not recognized (with cloudflare)

  Hi, I had a problem with my dns provider for like a day, and zoho asked to reverify the mx records when the dns got up again. Fine. But i cant get zoho to recognize the mx records! I attach screenshots of mxtoolbox, cloudflare and zoho admin panel.

• Unable to send message;Reason:553 Relaying disallowed. Invalid Domain

  Team, When i try to send mail through ZOHO mail i am getting the following error. "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain" Can i get some help on this. My domain is  sinticare.am Thanks

• 553 relaying dissallowed . invalid domain

  Hi I'm getting the same error for teretron-hellas.gr emails in sending. 553 Relaying disallowed. Invalid Domain Can you see if mine is setup correctly I can't send Domain:teretron-hellas.gr Paris

• Cannot delete saved segments

  I noticed that it is not possible to delete saved segments inside PageSense. I used to rename them and sort of "hide" them from view, but now there are way too many and it would be much easier if I could just delete the saved segments. It is surprising

• blocked using bl.spamcop.net

  Again !!! Please do something ! ERROR CODE :554 - 5.7.1 Service unavailable; Client host [136.143.188.51] blocked using bl.spamcop.net; Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.51

• Unable to Download PDF in Customer Statement and while sending invoice to Customer

  Unable to Download PDF in Customer Statement and while sending invoice to Customer

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