• Cannot get a "Due and Past" report

  I'm sure someone has tried this - I hope successfully. I'm trying to get an ACTIVITY report that shows all my TASKS, CALLS, and MEETINGS that are still outstanding/upcoming, but not in the future. I can get this to work with TASKS, but when I try to add

• Gravityforms error "The field cannot be found"

  I am using GravityForms with the official Zoho CRM Add-On. I have set up a feed to create a new contact on form submission. However, the contact is not created, and my debug log shows: ERROR --> GFZohoCRM::create_contact(): The field  cannot be found

• Script that creates a deal when a product record is assigned to a contact

  Is there a deluge script that can handle this process? Creating a deal when a product record is added to a contact record. Thanks

• Mouse Issue with Android Tablet with physical keyboard/touchpad combo

  I am having a great deal of difficulty using the Android App for unattended access of other systems.  The way the mouse works on the app when using the keyboard/touchpad is almost unusable.  Most of the time it doesn't seem to work.  Does anyone have

• Potential Module Missing

  I don't have a "Deals" or "Potential" Module. However, when I convert a lead, it gives me the option to add a "Potential" I have went into settings and the Potential/Lead module doesn't exist. Any ideas?

• unable to send out email reason 553 relay disallowed. invalid domain

  hi, domain greencheer.com.my recently domain expired, but already renewed few days ago. however since then we are unable to send out email. Error as in title. i had login to admin console as super admin, domain -> mx . all records are correct as per requirement

• ERRO MX

  Não foi enviado enviar uma mensagem; Razão: 553. Relaying disallowed. Invalid domain I already configured the MX and also the TXT verification but still without sending emails.

• Email Migration

  We have added the domain iylus.com in  Zoho and created a user account there like m.zubair@iylus.com. Now i have created another account on the iylus.com Gsuite account ( Here Zoho is not Involved). Can anyone guide me, how we can migrate the email from

• Unable to clone course in people LMS system

  I tried to clone a published course, and it will not copy over all modules.  Please help!

• Mailbox disbled

  This is my twelve support ticket concerning our mail accounts  these accounts have been off line(Mailbox Disabled ) for over a week with little to no support from zoho. This happened after we opened a zoho one account,which I have now canceled. As these

• Creator Report Issues

  There are two reoccurring issues with Creator Reports that need to be addressed: Report Regeneration We should not have to do a report generation every time we access a report.  It is confusing to clients when they need to conduct a regeneration and when they can rely on the data that populates.  I have found that these reports have to be regenerated very regularly and the data that populates is often several days old or doesn't even make sense.  For example, today I pulled up a report that only

• Ip Restrict

  Hi,  my IP address was restricted. That ok, but i cant remove, when i login with ADMIN account, and try remove, i receive message success, but, when i reload page, surprise?!?!, he is there again. In help zoho FAQ i find this.  If you don't know the IP

• Consent form within Candidate Portal doesn't render properly

  Hi Folks,  We're testing the candidate profile functionality, and one issue we've come across is that the candidate portal doesn't render well in Edge (haven't other browsers yet).  When accessed via the portal, rather than from a link within an e-mail,

• Zoho Analytics with Facebook API

  I connected my business's facebook account to Zoho Analytics. I am trying to make sense of the data, but I need someone to provide an assist.  Looking at the premade "Page Insights" dashboard - The first column presents "Impressions" and "Post Impressions".

• Cannot sign in to desktop zoho email for second day now

  While my app on the phone still receives email it appears, my computer has been unable to load the zoho email page.  I deleted all cookies to see if that helped but it did not.  I sign in with the username and password but when it reaches the screen that

• Mass Edits of Variants / Item Variant Image Manipulation via Import

  Hello, In its current form, while technically functional, the built in editor for modifying product variants is a dog's breakfast. The amount of wait time between clicks to go between the general product editor page and the variant page is time-consuming

• HTML Editor delete and modify my code when I insert my HTML Email template

  <!DOCTYPE html PUBLIC "-//W3C//DTD XHTML 1.0 Transitional//EN" "http://www.w3.org/TR/xhtml1/DTD/xhtml1-transitional.dtd"> <html xmlns:v="urn:schemas-microsoft-com:vml"> <head> <title>LoanLogics</title> <meta http-equiv="Content-Type" content="text/html; charset=utf-8" /> <meta http-equiv="X-UA-Compatible" content="IE=edge" /> <style type="text/css"> .ExternalClass * {     line-height: 100%; } </style> </head> <body style="margin: 0; padding: 0; width: 100% !important;">     <table width="100%" cellpadding="0"

• DKIM for GoDaddy for Zoho

  Godaddy is striping the domain name from the DKIM host field of the TXT record.  ZOHO acknowledge that some domain services providers manage DKIM records differently.  ZOHO points users to verify via third parties.  ZOHO was notified that GoDaddy users were having issues with ZOHO verifying the DKIM records are correct, even when the third party verified the records. I have verified through third party.  Zoho DKIM record shows verified. Zoho telling me that I have problem with DKIM when logging in.

• Relaying disallowed. Invalid Domain - admin@ecotempclimatizacao.com.br

  I can't send email and error: "Unable to send message; Reason: 553 Relaying not allowed. Invalid domain hanh@theatlantic.com.vn " Please help me. I've already added the CNAME with hostname " zb15022208" and point it to " zmverify.zoho.com "

• Incompetent tech help

  In the latest occurrence of inept customer service Zoho admits they made an error with the CRM/Recruit integration. They happily tell me they have sorted the 6493 spam entries at their end and I should delete them from Recruit myself 100 at a time! I

• Notifications suddenly stopped for everyone in Connect

  Notifications suddenly stopped for everyone. Wall posts, forum, messages. Please help, we rely on those.

• Name Field includes a comma after every input (Title, First, Middle, Last)

  Name field is treated the same way as the Address field wherein every field should include a comma after it.. kindly remove this feature ASAP since it's not applicable to names at all..

• Default to the correct Category and Subcategory on first login

  When I log in to a Zoho forum, and I create a new topic, the Category and Sub Category defaults to the wrong category (it defaults to Zoho One >> Tips ). As far as I can see, this happens only on the first login, and not after you have accessed a few

• Image use in Zoho Campaign

  What is Image library for? Where can we and where we cannot use images uploaded in library? This is so confusing and so restricting. I uploaded some images in images library. Now I want to use these images to create an email template and also use in the

• Populating a field in the subform dynamically in the main form

  Hi I have  a main form and a subform. In both the subform and main form, I have the same dropdown field called Status. I would like Status in the subformto dynamically populate the status in the main form. I will have several records in the subform but

• Notes order in Canvas builder view

  I'm experiencing a problem in the order of notes in Contacts with Canvas builder module view. In the standard contacts module you can choose whether ordering notes with "Recent first" or " Recent last". Once you select first or last you will see the chosen

• Not able to delete Recording

  Hi, I am not able to delete the recording ,Its showing some error.Please find the attchment. Regards, Jinil

• Can't login via the Zoho Desktop Mail app!

  I've been trying to login in the Desktop Mail app for Windows but it doesn't work at all. The password and username are good for sure because I've logged in via browser and they work fine. But via the app it says it's the wrong one. I tried before TFA and after TFA and it's the same result. Doesn't log in at all.  Either it's a bug or some messed up settings somewhere. But since it's the native app this should work smoother than other mail clients.  And what's strange is that on my mac mail client

• Zoho Finance Limitations 2.0 #9: Zoho Finance Module NOT accessible via Mobile CRM App.

  The zoho mobile CRM app is fantastic, easy to navigate and well thought out. Our sales reps in the field depend on it daily. When you migrate to Zoho Finance you'll be disappointed if you use the mobile app as the Zoho Finance Module is not available

• "Unable to send message;Reason:553 Relaying disallowed. Invalid Domain"

  Transferred successfully the domain from net4india to GoDaddy. all my incoming emails are working after appending the MX entries. but my outgoing emails are not working and throwing the following exceptions.  "Unable to send message;Reason:553 Relaying

• LOST NOTE!

  Hi, In notebook I had a note opened in which I was currently working on and had lots of very important information. However, after I turned on my computer today the note had disappeared. I can't find it anywhere and I have already looked in the trash

• Error 553 relaying disallowed for renewed domain

  Unable to send mails for renewed domain - centuryinternationalfilms.com Added zb code to CNAME and MX records in place. https://zohomail.tools/#domainDetails/centuryinternationalfilms.com/ALL Re-verification of domain needed to resume email. Kindly help.

• Paste image to Wiki editor does not work

  I edit a wiki page and paste an image from the clipboard to the editor. The Image appears. As soon as I save the page, the image disappears. In the html source code I see an empty img tag. Tested with google chrome and firefox on Ubuntu 20.04.

• Undefined offset: 1

  Before all, I have a centralized model class which has the zoho php-sdk and I have 3 more model classes that inherit from it all these work fine, but I made a new one. After I set my access token I tried to make just a "getRecords" method and I got this resoponse. { "name": "PHP Notice", "message": "Undefined offset: 1", "code": 8, "type": "yii\base\ErrorException", "file": "/var/www/html/rpc/vendor/zohocrm/php-sdk/src/com/zoho/crm/library/api/response/CommonAPIResponse.php", "line": 104, "stack-trace": [

• Uploaded image not showing fully, only part of image is shown when clicked on it.

  Earlier it was okay but now, recent updates has destroyed the form. When entry is submitted by the form. We click on image to see at large but, it fills the whole screen and only part of image is shown (specially portrait mode). There is not option to

• 553 Relaying disallowed. Invalid Domain

  Hola, intento utilizar mi mail de zoho desde gmail, pero al enviar los correos desde mi dominio propio, rebotan y no llegan al destinatario, el erro que apararece es el siguiente: 553 Relaying disallowed. Invalid Domain

• Anyone else having issues with receiving tickets via the Email channel?

  I haven't been able to receive tickets via email for 2hours now. Zoho support have acknowledged the issue. Anyone else?

• Invoke URL Function is showing execution error

                I am using the trial service of Zoho creator. I have tried the code in the screenshot. but i am getting the WebhookCallWarn error in execution. Please anyone help me to exceute the script correctly. 

• Tickets linked to a Support Department not showing in CRM

  Hello, Our organization has six different departments and tickets related to CRM clients are integrated to show in the CRM display of Zoho Support tickets The tickets assigned to Accounts are not showing in the CRM Refer screenshots from Support and

• No Side Scrolling In Sheet

  Hey there, I've been having an issue that's recently come up where my scroll bar for horizontal scrolling is locked in position. The bar will move but the page does not and upon release, the bar immediately goes back to the far left of the scrolling range.

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