• 10 Email Journey broke Marketing hub

  I have spent the best part of a day setting up a 10 email journey on MarkingHub and it has now just stopped working, every time i try to do an edit, it just freezes up no matter how long I wait for it to process it just keeps locking up.  10 email Journey..  and I've tried to call support, no one picks up the phone. you email a problem in its "ill get the developers to look at that for you" and then you just don't hear back fast becoming very disenfranchised with Zoho, particularly marketing hub

• Emails stuck in "Processing"

  I've tried to send a number of emails, to a few different email addresses, and they're all stuck in "Processing" when I check my Sent folder? Why is this happening? Other emails have gone through fine. -Lauren

• Facebook Error: Unable to create Page Tab. Try again later.

  First this is a very poorly worded error message. We should never be asked to try later.  We should be led immediately to a resolution.  Everything always seems to be later. Well, Is it later yet? For almost a day, I have not gotten any further with the Marketing Hub. I have state of the art website hosting. We have the latest version of WordPress. We have great technical support.  We have not been able to install the Zoho Marketing Hub Plugin. Back to the Social Campaigns... I added my FaceBook

• Zoho Marketing Hub error to send forms

  Hello. We have a problem with the MH forms, the captcha field is gone and the form does not redirect correctly to the configured URL, we have already cleared the cache, anonymous tab and all the basics, the following error appears on the console: Follow

• Smart Pop Up showing an error page when a user submits their information

  I have created a smart pop up when a customer lands on my website.  The pop up form displays properly, but when customers enter their name and email address (the same as the template I chose), they are shown an error message (attached).  Even though I

• Email Template Editor Background Color Picker Broken

  I can't change the background color of a component in the email template editor. Every time I click, I get an error.

• Email Not In Service / Not Working (Help?)

  Laptop nor phone email working. Both inbound/outbound issues. I cannot enter my email as well. 

• All shared iCal events show up a month early

  I am trying to share my calendar with Google calendar via iCal feed link and all of my events show up a month early there.  RRULE seems to be set for month before.  That imports it with a previous months day.  See below: BEGIN:VEVENT SUMMARY:Igor's birthday DESCRIPTION: DTSTART;VALUE=DATE:20180625 DTEND;VALUE=DATE:20180626 LOCATION: IMPORTANT:0 STATUS:CONFIRMED COMMENT: UID:b50738292 TRANSP:TRANSPARENT PRIORITY:5 CREATED:20170809T005523Z LAST-MODIFIED:20170809T005523Z DTSTAMP:20200525T091241Z ORGANIZER;CN=Seth:MAILTO:myemail

• New Emails

  Hey  I have a problem, New Emails are not coming in. Please assist, My email adress is clientcare@theptyguy.com, Super admin is mpanzasg@theptyguy.com

• Daily Agenda notification does not show any events

  Title explains my problem. Yesterday I added 3 group events and 1 in my personal calendar just to test it, and my daily mail 7:00 am said that i had no events today. If i open the calendar, all the events are there. Work partners are having the same issue. Thank you.

• Sharing the calendar

  Hello I have set up a Zoho calendar and shared it with others. Nobody can see it even when they have set up a Zoho account. They all have 'view event' access. What am I doing wrong please?  Thank you.

• my email doesnt work properly

  I have web site www.virtus-travel on Zoho and I don't receive e mails in my mailboxes

• Team members calendars not syncing

  Hi, We are sharing our calendar with each other in my team, but they don't seem to update properly. For instance, the view my colleagues have on my calendar is incomplete, and vice-versa, I cannot see some of their events. Can you tell me what we must do to solve this problem ? This can quickly create messy situations with several meetings planned at the same time... Thanks

• I can't login zohomail suite-sync

  The app send message with invalid user or password

• Error deploying unattended setup

  I get the following error when deploying via ZA_Bulk_Deployment_Manager: Could not load file or assembly 'Newtonsoft.Json, Version=6.0.0.0, Culture=neutral, This is happening on multiple systems with fresh Windows 10 Pro install with latest updates. The

• Showing Devices Online that are Offline in Unattended Access.

  Unattended access keeps showing devices that are offline as online even after I close and re-open the HTTPS console.  If this does not get fixed I am going to be forced to back to FixMe.IT

• Verify domain in Zoho One apps

  I am a Zoho One user. I have got our IT dept to verify our domain in Zoho One, however, each app is saying your domain isn't verified and asking me for domain verification per app. Do I have to verify my domain in each app?

• Deployment via Distributor , Native Tool and GPO Not Working

  I have tried all 3 options to deploy the unattended access to a network of about 70 Machines. If i add it as a GPO Nothing happens. The Distributor and the native tool will validate with the server but then i get this error "Installation failed: The RPC

• Unable to Retrieve line items from a CRM invoice

  Hello, I am trying to setup an integration between Zoho CRM invoices (not finance module) and Xero, which basically updates in realtime on invoice creation or invoice changes. I have setup a webhook from Zoho CRM that fires to Integromat which then sends

• Time Zone for international meeting participants

  I recently had an online meeting with participants on three different continents. I scheduled the meeting for 6 AM. However 6 AM was 12 noon for most of the participants, but their meeting invites all said 6 AM regardless of their time zone. This caused a lot of confusion. How do I get the invitations to adjust to each invitees individual time zone? If I schedule a meeting for 6AM NY time, an attendee in London should get an invite for 12:00, a user in Hong Kong 6PM etc.

• Zoho Flow connection to Hubspot

  Hi  - has anyone set up a connection between Zoho Flow and Hubspot CRM?  I have set up a Flow which polls for updates to Deals in Hubspot and - depending on certain conditions -  creates an account and contact in Zoho CRM from information in Hubspot.

• How to use insert/update Records API to enter data in lookup fields

  Has anyone ever tried (I assume someone must) to insert/update the value of a lookup field to Contacts/Leads using API call?  I have added a mandatory field to Products that is a lookup field linked to Contacts called "Seller".  When I retrieve data with the APIs I get the concatenated "First Name"+"Last Name" of the contact record as the field value for Seller.  This is good, my users can see which contacts is selling the given products.  The problem comes when I want to insert a new product (or

• Zoho Flow to Marketing Hub - Ploblem

  Hey guys, I have a problem integrating with zoho flow. Apparently the zoho flow creates the record in the marketing hub (attached), but when checking the lead it does not exist in Marketing Hub app. Can you help? Tks!! Zoho flow print:

• Not being able to assign my user as Admin (with a current admin account)

  Hello there guys I've been trying to add my user as an admin on Zoho Reports with an already existent Admin User, nevertheless I'm not being able to as when I change the profile/role it automatically goes back to "User" and I'm not being able to save it as admin in any way My user account is clundstedt@innovasoft.cl and our organization admin (the one that is trying to set me with those permissions is mcollado@innovasoft.cl Please help with this issue so I can start sorting out Zoho Reports as intended

• Difficulty in Sending Email from ODOO ERP

  Hi, We have implemented and odoo based ERP and have configured and tested an outgoing email server. However it fails to send.  Tested the credential and all is well. Were can I check the logs to see what the problem could be?

• Goal Seek in Deluge

  Is there a way or code that can be used to replicate Excel Goal Seek in Deluge? It will be really helpful if someone could guide me in the correct direction or help with the code... HSS

• Customer plug-in / Remote Sessions Not Connected

  Not impressed with the connection issues that have been ongoing recently, customer tries to connect via the Customer plug-in and the session hangs without establishing a stable connection a popup error appears. Also the same ongoing issues when a customer

• Urgent: unable to get support for Zoho page publishing issue

  Hello, Our company is a new paying customer of Zoho creator. We have been fighting with this issue for the last 3 days. We are not getting any help from Zoho support. Is there anyone here who manages support or who can solve this problem for us? Main Problem: We are unable to access the 'published' Zoho page (HTML + Deluge) embedded inside an external website. The embedded page is showing Zoho login screen (see attached image).  This is the published link for embedding: https://creator.zoho.com/blossombirth/blossom/view-embed/CustomSearchResultsPage

• label requirement for external shares

  Dear Zoho Workdrive team why do I always have to give a label to external shares? There hasn't been a single situation in which I needed that. Having the folder name as label is clear enough. For creating external shares, can you please autopopulate the

• all tickets to have due date by default

   I need the tickets to have a due date by default so none enter in "No Due Date" category. I have been trying to get hold of someone numerous times.5 times via chats and 2 times via call. We are paying so much for your whole ZOHO One suite, above that

• HTML Requisition form for Calendar just gives Error on Save

  Every time you try to use the Event Requisition HTML snippet we have embedded in our systems it just gives an Error now. This seems to have been since the switch over to BST. Does anyone know how to fix this?

• Screen sharing is not useful - since only a thumbnail is shared. Why?

  Recently I tried to run our lectures through Showtime, and at first  it looked nice and easy. In particular it was easy to set up the sessions. But very late in the process some unprecedented issues came up: 1) Why is a shared screen displayed in such

• Lost Calendar Entries

  I recently attempted to create a calendar that I could share with family so they can see my free/busy time. I created a new calendar in Zoho then shared via subscribing all of my current work(Zoho) & personal(iCloud) calendars to the new Zoho calendar.

• images disappear from ticket after sending

  Hi,   we are testing Zoho Desk and have come across the issue that when we send replies containing images that, when you click send, the image are visible in the message history for a fraction of a second and then disappear to be replaced by error icons.

• Typing Lag

  Hi guys. I'm experiencing lag when typing replies to tickets.  At first I thought it might be my office computer, but I'm experiencing it also on my home computer.  Basically when typing, keystrokes don't register straight away. You can type a word for

• How to create password share link via API

  My param payload matches exactly as shown in your help docs here: https://writer.zohopublic.com/writer/published/ankqibdb934759c6446bca8899b2f426428fc What is wrong and why am i getting this error? //resource ID for file to be shared resourceID = '6a3XXXXXXXXXXXXXXXXXXXXXXXXXXXXXX';

• CalDAV account verification fails on iPhone and Thunderbird

  I got into the office this morning and Calendar is now failing to verify my account on Zoho calendar. My Google calendar still syncs and authenticates properly. Only Zoho is failing what's going on with Zoho Calendar?

• CalDev not working / just disappeared?

  CalDev account : 1: Just disappeared from my iPhone when adding a new calendar item directly on the iPhone at ~ 7:50 AM mst 2: Upon investigating found: a: No CalDev account on iPhone now b. Desktop shows all calendar entries still there except the last entered one 3: Won't verify a re-entering of the CalDev account on iPhone ("Cannot Connect Using SSL", and it won't verify without SSL "CalDAV account verification failed") a: yes tested both the apple convention (calendar.zoho.com) and the zoho instructions

• Outlook/CALDAV Sync

  This has worked with no issues until sometime last week.  Now doesn't sync and when trying to discover it errors out. No setting have been changed. Tried to add another profile with same error results.

• CalDAV Synchronizer with Outlook

  This has worked with no issues until sometime last week.  Now doesn't sync and when trying to discover it errors out. No setting have been changed. Tried to add another profile with same error results.

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