• Undelivered Mail - [NEW UI] Zoho Expense: global : Feedback from

  Hello, We are having problems when submitting a request for support and when we are approving expenses. We receive an email with a subject "Undelivered Mail - [NEW UI] Zoho Expense: global : Feedback from" or "no-reply=zohobooks.com@eu-notifications.zohobooks.com".

• zoho.crm.getRecordById("Products", productId.toLong()); sending status failure message

  Hi, I am using custom updateCommissions function to grab the Quote details using workflow when the deal is updated. This works successfully following code from Calculate commissions from quote where I am using getRecordById to fetch the Quote record. 

• Outgoing emails blocked (Reason: 554 5.1.8)

  Hello, I need help. When I logged in and tried to send an email, I am getting this notification. Not sure what happened. Please help.

• Unwanted ownership assignment emails being sent (they weren't before)

  I work at a small company (just me and my boss), and in the last few days my boss has reported that he has started getting ownership assignment emails related to new leads I am entering. I thought perhaps I made a data entry mistake at first. However,

• Zoho Sheet redirected to "Zoho WorkDrive - Create Team" dialog, now I'm signed up for something I never agreed to

  A short while ago I tried to open one of my spreadsheets via the web on a Windows PC, and I couldn't. No matter which of my bookmarks I clicked, the spreadsheet wouldn't load and instead a prompt appeared asking me to choose a team name. I don't mind

• KPI Dashboard: Most Active Day of the Week

  I have a dashboard widget showing the most active day of the week. Problem is, I want the full day spelled out and not just the abbreviated day (Mon, Tues, etc).  Within the KPI Widget Editor Settings, I am using the following:  ${Date}.LABEL  What syntax

• Analytics Dashboard User Filters Default Value

  User Filters on Dashboard do not allow Unknown to be set as a default filter value. I have to include NULL values in my dashboard among other values but I can't include NULL/Unknown by default in Dashboard User Filters.

• Zoho CRM template editor deletes part of the code

  Hi, Since a few weeks I have a problem with template editor for Zoho CRM, for all the modules. While uploading a template with HTML code, the editor deletes constantly one part of the code, which is  <map name="image-map">, so the template doesn't work

• attachment error on specific machines

  attached files do not show progress, and instead shows this error in console  what can I do to solve this issue if its related to my hardware?  note that I re-installed my windows system thinking that the issue is related to my system files, and I re-scanned

• Integração ZOHO SALES IQ com ZOHO RECRUIT

  É possível realizar a integração do ZOHO SALESIQ com o ZOHO RECRUIT? Como posso fazer para criar uma subdivisão para o chat: quando for candidatos direcionar para o ZOHO RECRUIT ou para uma página de cadastro do nosso site e quando para empresas direcionar

• Error 412

  I have been unable to link bank since i subscribed.  Every time I try to link to PNC I get "error 412."    When is this going to be resolved.  Linking worked in the trial period and when I paid for my subscription, the link to the bank and the bank feeds

• Deluge trying to Invite an Attendee via invokeURL

  Hello, I get the error "Execution Failed" while trying the following code: params = {"sessionMembers":{"emailId":"#####","sessionId":"######","role":3,"source":1}}; file_variable = invokeurl [ url :"https://showtime.zoho.eu/api/v4/#######/sessionMembers.json"

• How to disable emoji in Smartchat ?

  Hello In the smartchat (connected to Cliq), I have a problem that makes typing messages so boring, complicated and very frustrating because of emojis. Example : I'm writing down an explaination to my mates with bullet points, like : Hello guys. I need

• FIeld Rules not executing

  I have a form with several field rules. NONE of them is executing. Sidenotes: There are no field rules of type On Create. There are no field rules of type On Edit. All "On user input" workflows are disabled. Why may this be happening?

• OCR Field

  i can't find ocr field in my zoho creator

• Zoho blocked by MS Exchange Online

  Today I have sent multiple messages from my Zoho Mail account and they have failed to arrive at a recipient using MS Exchange Online (not even into Junk) although they show as delivered in Zoho's logs. I called in some favours with that recipient and had them look through their logs. The messages are being quarantined as they are being given a Bulk Complaint Level of 9 (very high). My SPF/DKIM records are all good and my domain isn't on any blacklists according to MX Toolbox. Have the Zoho SMTP servers

• Need a Help Migrate from Wave to Zoho

  Hi dear My friend. im member of waveapps since 2018.  so i have 400+ invoice in wave app. but at this movement i have to migrate to zoho. so i have export my all record. but i have cant understand how to import that record in to zoho. who can help m

• Error 550 5.4.6 Unusual sending activity detected.

  Hi, I keep receiving the below message when I try to send emails from one of our accounts.  Emails are received but we are not able to send anything out since Saturday May 1, 2021.  This is a work email and it's vital that we fix the issue asap. Thank

• party wise special rate

  i have too many party with different special rate. it is not possible to maintain different price list for different parties @ backend i want that while creating sale order or sale bill when I put value for that is in Rate field ,  here a window should

• Please contact your form administrator for further assistance.

  Hi. I can't Access to my form and appear this message Please contact your form administrator for further assistance. https://zfrmz.com/8nRAxciWVkvMRBRlB6ei ​ 

• A lot of email was archived after moved into folders

  Hy! I wanted to organize my mails into folders. I moved the "labeled" mails to a folder and a lot of them was missing. After some research i found them in the archived folder So my question is why are these mails are in the archive folder? Thanks!

• Connect - Outlook AddIn

  Is anyone else not able to download the Zoho Connect - Outlook Add In? https://connect.zoho.eu/outlookAddin

• My Account has been blocked due to security reasons.

  Hi, can you please unblock my account?i really have no idea why my account blocked and I cant get to unblock this..can you help me please ??

• Actualizar tablas de Zoho Analitycs importadas desde ZOHO CRM

  Saludos Necesito que las tablas importadas desde el zoho CRM a zoho analytics se actualicen Tengo transacciones hsta la fecha de esta consulta y solo aparecen en la tabla hasta la fecha del 15 de Marzo Que debo hacer?

• WorkDrive True Sync not working on MacOS 11 Big Sur

  Since updating to macOS Big Sur, I've been unable to use WorkDrive True Sync. This seems to be a common issue with Desktop sync applications for cloud storage, Google Drive Backup and Sync had a similar issue (https://support.google.com/drive/thread/55040500?hl=en)

• No encuentro el panel de control de administrador en mi cuenta

  Hola, ayuda por favor, ya revise todas las opciones y al parecer han cambiado de un tiempo aca ya que necesito configurar mis correos (25) para mi equipo de ventas y no encuentro la opción de Panel de control de administrador para hacerlo. Pueden indicarme por favor donde lo localizo? Saludos!

• Dudas

  Buenas noches,tengo varias dudas¿ me podéis ayudar? Quiero crear una copia de seguridad de todos los posibles clientes y así poder limpiar nuestra base de datos. Cuando quiero exportar los registros solo me deja hacerlo con 3000 de los mas de 70.000 que

• sending mail via crm fails since today

  Hi, since today we have severe problems on sending emails directly via CRM. We all have our google Mail account connected. None of our five accounts could send mails. So we had to send the mails from google directly. As I wanted to make a screenshot right

• Invite Without Sending Email

  Hello, I am trying to invite some people to a Cliq with a district-managed email. This means they cannot receive emails from outside the domain. They cannot join without accepting the request through email. Is there a way I can invite them or they can

• Domain Verification - after renewal my domain

  Hi Gents, I renewed my domain name and now I have to verify again my domain (which is in godaddy) but I can't find my verification code.. so please can you help me with this?  Thank you in advide

• Cannot delete organization

  I am trying to close out my zoho account. I have done the following: 1. deleted all the users. 2. deleted the domain The last step is to delete the organization. I click the delete button and it asks for my password which I put in. But after doing so

• Microsoft Word Mail Merge Issue

  Hello everyone! For the past two weeks, our mail merge templates saved on Zoho CRM are not working with the Microsoft Word CRM Plugin. Every time we try to do a merge, it pulls the wrong data fields. Instead of account_name, it pulls title. Instead of

• OneAuth App Notification Badge will Not Disappear

  On my Iphone OneAuth notification badge will not disappear despite me opening the app and going through all app windows.

• ZOHO One new user: Email address is already used

  Hello,  I am trying to add david "at" rockrobotic ".com" as a new user to my Zoho One - "Email address is already used"  I have checked with the email address and David is not currently a user of zoho.  Can you help remove his email from any other organization

• Zoho Finance Limitations 2.0 #7: Can't attach any Zoho Workdrive files when emailing Zoho Finance records

  Within the CRM you can send a quote to a contact and attach a document, brochure, etc... from your linked Zoho WorkDrive account which works great. Once you move to Zoho Finance this is not possible. You can only attach documents from your computer. Workaround: Have

• Zoho Finance Limitations 2.0 #6: Can't email a Zoho Finance record to a person unless they are a contact on the account

  Want to email an estimate to a contact not listed on the account? Tough... you can't!!  You have to download the PDF and send from your email client.  Workaround: Send to the primary contact and just cc the other person. ======== Perspective: using Zoho

• Email from hootsuite account got to spam and latter disappear.

  I got a 2 step verification from hootsuite, it got to spam, so I select mark as not spam, the message just disappear, couldn't find it anywhere, I generate a new verification email (multiple times) and never arrived, not in inbox or spam. Now I can't

• ZOHO FORMS NOT EMAILING RESULTS

  HI Big problem with zoho forms, they aren't emailing any results at all. They response is being recordered but no notifications are working.

• Worst server reputation ever: Huge delay and terrible reputation of zoho campaigns

  We send in last week and this week a lot of newsletter but ALL are delivered very late. It takes 6 hours before user can see our newsletter. I see many other user (this week and last week posted) with same issue. 1. Do you have so much terrible monitoring

• ZOHO CREATOR RUNS SOOO SLOWLY!

  Anyone else have regular issues with this? Trying to edit records is painful and unusable sometimes

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