• Problem with Cliq displaying MMS photos

  Hello, I'm currently using Zoho Flow to send MMS messages from phone numbers from Flowroute to Cliq.  The problem is that Flowroute doesn't provide a direct link the the jpeg file. Instead, they send a link that gets hashed by an Amazon AWS server, which

• To fetch employee details

  Hi i am developing an application for my company in which i need to access the employee details. I have created a function where the output of that is my employee details but i am not knowing which input field in form design i have to use to get employee

• All of a sudden cant create Currency Formula Field?

  All of a sudden Im unable to create the formula with currency as return type. I can use the ones I created few days ago: Tried deleting one of "unused formula fields" but nothing changed. Any ideas what happened?

• Lost access to documents and folders in Zoho Docs

  I've lost access to  2 folders and the associated documents in them, which I created earlier this week in Zoho Docs..  I can still SEE the folders and the document, but whenever I or anyone I shared them with attempts to access them we get the message

• Zoho CRM Bookings embeded in site not working in Mobile

  Hello, we have succesfully embeded Zoho CRM Bookings in a website. The popup is working OK on Desktop screens, but not on mobile. To replicate, simply embed any Zoho CRM Booking to a website, execute it on Desktop and execute it on mobile. You will realize

• zb code

  I need the zb code to connect to shopify website. It was connected but was deleted and now I can't find it in the Zoho control panel.Thanks

• The mail server [31.186.226.239] has been temporarily rate limited due to IP reputation

  Can't send e-mails to Hotmail/Outlook and Gmail because of this problem The mail server [31.186.226.239] has been temporarily rate limited due to IP reputation Amount of emails sent were in the ~50 ish range, so no mass mailing. Zoho, please fix the server.

• Date Filtering - Why So Difficult?

  Why is it so difficult to date filter across data sources? I have two Creator forms that I have as data sources. Each has a date field. I can make a Summary Report that has columns from both forms as well as calculation columns that calculate values based

• Mail Fetch has also been disabled for any active POP accounts.

  Hi there, I have now renewed the extra storage, but astill cannot access the account via POP. Can you unblock info@registermycompany.ie or advice if there is any block on accessing that account via POP / IMAP

• Custom Project Status Changes Unexpectedly Affect All Layouts

  EDIT: Posted this 3 weeks ago accidentally in the ZOHO One forum, zero replies there so posting it here in hopes of someone at ZOHO either explaining how this is intentional, or letting me know it's added to a bug tracker to fix (or maybe even just document

• Upload failed

  I keep getting upload files when adding files via Safari on iPad or macOS - I can upload files via the iOS app only.  Is there ongoing issues with work drive currently?

• Trying to Forward Support Emails - Cannot find Verification Email

  I am trying to forward emails from one of our company's support box  to the Zoho support email address I created for this, so that these emails can become tickets our agents can work, etc. I set up the Zoho support email address, and have started setting up email forwarding to the Zoho Email in Gmail. But when I attempt to set up this forwarding, Gmail sends an email with a verification code to the Zoho email box to finish forwarding setup. I cannot seem to find this verification email. I would assume

• Iterating through records and sending email message to distinct email values

  Hi, I am trying to iterate through records based on a criteria and that will give me multiple records. However, I only want to send email the the email value once if the email is repeated in the records. This script will email the same user multiple times.

• Modification des horaires de Webinar 45 mins au lieu de 30 mins

  Bonjour,  Nous souhaitons organiser un Webinar, cependant celui ci doit durer 45 mins et cette option n'est pas disponible lors du choix de l'horaire et de la durée du Webinar (les options étant uniqument 30 mins ou 1h).  Quelles sont les alternatives

• Synchronising contacts from ZCRM to ZBooks

  Good day. The way I use to create a contact in ZBooks doesn't allow me to get update one I make change in ZCRM. My wish is that when I make changes for a contact in ZCRM, I need to get those changes automatically in ZBooks for the concerned contact (Name,

• Card does not support recurring payment

  As per new RBI guidelines for auto debit on debit/credit cards it has been limited to Rs. 5000/- only. Due to above, I am not able to add new credit card for auto monthly payment, can someone guide me how to proceed with my payment as not getting any

• Marketing Hub - Push To Zoho CRM - Map Your Fields - Fields Missing?

  Hello there,  I'm trying to do a 'push to crm' process step in a journey for a client - but when it comes to mapping across the fields, many of the fields in Marketing Hub are missing. As you can see here - it's saying that there is no matching field 'Lead Source' even though it's in Marketing Hub.  Additionally; When creating a sync:  But - if I try to ADD the Lead Source as a new field:  So... I have no idea what's going on, really. Marketing Hub is saying that it's both there and not there. Can

• Notebooks and Notes Disappeared

  I got an error notice saying that my Current Session has expired along with 3 options: this was a desktop session 1. Sign in again as unknown user (I'm recalling this so the language may not be perfect) 2. Export unsynced notes and sign out 3. Sign Out

• Conference Room Booking App

  Hi, I am trying to use the prebuilt Conference Room Booking app in Zoho Creator. However, I realised that the app allows overlapping of booking of the same room at the same time. Please help me with scripting some validation to prevent overlapping of

• Erro ao receber e-mail

  Erro no Zoho Mail. Não conseguimos receber nenhum e-mail. O envio continua normal. Até o momento não temos recebimentos de e-mail. Conta o erro de conta não existente. joaopessoa@neurodor.com.br

• Zoho CRM - Mail Merge not working

  Hello , I have a flow created to send the mail merge as an attachment in an email once record is created in Zoho CRM's Contacts module. The flow was working perfectly fine until yesterday. But today it is showing an error in Zoho CRM's server. Please

• Error- While sending email. Email not sent

  Hello There I am receiving Error : The sending IP (103.117.158.50) is listed on https://spamrl.com as a source of spam. while i am sending email, kindly resolve it at earliest

• I purchased the Assist Pro version, but do NOT have any upgraded capability

  I am attaching a screen shot to show that when I try to click to go to the command prompt in Zoho Assist Unattended I get a message that I should upgrade to purchase the Pro version to access this feature. VERY frustrating

• can't receive emails

  Hello,  I can't seems receive emails/ Tested with gmail and outlook with my zoho account, can anyone help me?  thanks

• smtp; 553 Relaying disallowed

  I'm facing email receiving problems after changing the server. I'm able to send emails but receiving is problem. Here is the log: Final-Recipient: rfc822; ***@agorametal.com Action: failed Status: 5.0.0 Remote-MTA: dns; mx.zoho.eu. (185.20.209.166, the

• não recebo mais E-mails

  preciso de um apontamento do Zoho, pois parei de receber E-mails só consigo enviar, mas não sei onde conseguir esse apontamento 

• WorkDrive: cannot create public links by right-clicking on local file?

  With Dropbox you can easily right click on any file that resides inside your local Dropbox folder and obtain a "public" link. This means that anyone with such link can view or download the file. Right now it seems the only way to create a public link

• massive spam problems with Zoho CRM emails sent via ZOHO Mail

  As a company, we do NOT send ANY marketing emails. All emails are solely an answer to leads. Nevertheless, we face massive MASSIVE problems with customers in Germany, Austria, Switzerland and the UK because emails are  1. not even reaching SPAM folders

• Zoho App updates new emails only when I am home.

  I see new emails on my phone when I am at home. If I am outside with data or wifi, I only see the number of new emails, and not the new email. I do have internet outside.

• How should I change my base currency for my particular scenario?

  Hi guys,  I have enabled integration between CRM and Subscription today. After sync is completed, I saw duplicated records in Subscription in my base currency. These accounts have been created automatically in Subscription using my base currency.  As

• Broken Bulk Write API

  We are trying to bulk update our client accounts; I think this is the first time we use the Bulk API. I tried 2 SDK versions and in both got the same error "INVALID_FIELD_NAME" invalid mapping. invalid api_name Available_Balance. despite that this is

• Zoho sender blacklisted

  Hello,  Since we switched over to Zoho campaigns we have noticed that our open rates have dropped significantly.  After investigating the issue, we have found that the IP Zoho is using to send on our behalf has been blacklisted.  Furthermore, not a single campaign we have sent has made it to my personal inbox since the transition (Both Gmail and Outlook accounts across 6 months). These go straight to my spam folder and I imagine most of our subscribers are experiencing the same thing.   We have our

• Email bouncing from a know valid address

  When replying to certain emails, i get a hard bounce when I know that its a valid email.   PLEASE HELP - Thank you  This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its

• Sync between browser and android app

  Hi, I've imported some notes from Google Keep and Evernote into Zoho Notebook using the options accessed using the browser. However, these imports are not showing on my Android Notebook app. If I add notes to my original Zoho My Notebook then it syncs

• When updating Lead personal info on Social, no update made in CRM

  Hi there, Adding a Lead/Contact directly from Social to CRM is really awesome ! However, even if I put all Lead info in "Personal Info" tab on Social, when clicking to "Add to CRM", it is not collecting this data already filled-in. I have to fill-in again same info on "Add new prospect to CRM". Is there anyway not to type this information two times ? Another scenario is also : - Update info on Social for a Lead/contact in "Personal info" table, after getting info from the Lead through a chat - Not

• In MH, a completed web Event does not register as an acheived web Goal

  Hi I've setup a web Goal that whenever any visitor (new or returning, any channel, any source) performs an event once, the goals is acheived (screen-308). It's called "webinar test". Despite the event (called "webinar") being recorded three times (screen-309), the Goal has zero achievements. Any idea why this is happening? Many thanks Steve

• Importing data into a report

  Hi, Im trying to import data into a report. One of the fields in the report is "Users" which in the form is a lookup field (Which looks into another report to pull all the users we have listed in there and displays as a dropdown in the form. However,

• Migrating from GoDaddy - IMAP Account

  I was able to successfully edit the DNS records on the domain, and can send and receive emails using the WEB-BASED email option for Zoho. My problem is that I have been unable to migrate the existing emails from GoDaddy to Zoho. I have tried multiple

• ios mobile app login problem

  I can´t login to my mobile notebook app. I have earlier used the mobile app on an different device which I don´t have anymore. When i´m trying to log in to the notebook app on my new ios mobile device I´m requested to verify the login in OneAuth on the

• Anyone experiencing status not updating when uploading a file?

  I've been trying to upload a file, the upload bar is full, but the upload status just sits there and hasn't changed?  Tried reloading the page, but it's not uploading the file.  Anyone has this problem?

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