Allow Portal Users to log in using their mobile number.
I want to allow portal users to log in using their mobile number. I referred to below documentation, but it mentions that this is only supported for Indian mobile numbers. Is it possible to enable login using a Singapore mobile number? https://help.
Task Due Time - Unable to Add
I have taken a trial version to test, I could not find “Due Time” feature. Only Due date is given
remove email address from an old account
I have deleted the domain and/or closed the organization in my Zoho account, but the email address (e.g., info@brassprime.com , orders@brassprime.com , returns@Business Companion ) is still associated with the previous organization. Now I cannot
[Zoho Flow] Problem using "Send document for signing"
Hi, I get the error "Zoho Writer says \"An Internal Server Error occurred while processing this request.\"" cant understand what exactly the problem is. Any ideas? Thank you KR, Victoria
incoming email not blocked
I am continually having to add emails and domains to my blocked list, but Still get an occasional email that is on the lists but does not get blocked. Suggestions?
Showing Amount Achieved Towards Target on Zoho CRM Dashboard
I thought I'd create this post to stick a flag in the ground. My requirement: To create a visual gauge/bar chart in my CRM Sales Team Dashboard so salespeople can see their progress towards their monthly/quarterly/annual targets. The problem: After several
Sheets are unbearably slow
I'm doing some extremely simple sheets. Like 2 sheets each with 200 lines and 10 columns and a simple vlookup. ABSOLUTLY can not wait 20 secs to flip between sheets. What's up? anyone else having this trouble? Been this way for about 4 days now. Both
At transaction level Discounts for Zoho books UAE version
Dear Team, Please add transaction level Discounts for Zoho books UAE version. I have been requesting Zoho team past 3 years, Transaction level Discounts is a mandatory option required for our business needs. Zoho books Indian version has the option then
Exit details not linked on employee profile
Dear Team, The exit details that were filled in are not appearing in the employee's profile, and it seems the data is missing entirely. Please advise on how to proceed. Regards, Preetika
Help! Unable to send message
Help! Unable to send message I have this email sales<at>teadvancehydraulics<dot>com, but I couldn't send outgoing email. (Reason:554 5.1.8 Email Outgoing Blocked.) Can you please help?
New notecards not syncing across devices
Hello. I just noticed this problem happen recently. A new note being created on one device is not appearing on a different device, even though they're supposed to be synced with each other through setting it up on your account. I don't know if there's
Zoho One Apps is not populating once clicked
Hi Support, The Apps Menu button (corner right next to my profile) is not loading. It keeps flashing but nothing is showing up. When I type quick in the search bar to locate quickbooks, it continues to flash with no apps shown. Thanks
CRM API v2 AdWords GCLID Parameter
Hi, I'm using AdWords Integration with Zoho CRM using a third party webform and can't manage to insert the "gclid" parameter via Zoho CRM API Leads endpoint (version 2). I already checked the following articles: 1. https://www.zoho.com/crm/help/google-adwords/configure.html#Third_Party 2. https://www.zoho.com/crm/help/api-diff/ Form submission works fine. On server side the gclid is correctly included in API request. The Lead is created successfully. All fields (system and custom) are populated correctly
Messaging
Whenever i send a mail to someone, it come with the my name of the company, instead of the name of my company.
Can't receive emails. MX Records are good apparently.
Hello, For the past couple of days I have been able to send but unable to receive email through Zoho Webmail. I went into Admin Console and it says: MX Records are configured correctly and Your Domains MX Records are pointed to Zoho. Could you please
Error when adding phone number
Hi Team, I'm getting an error when trying to authenticate using my phone, please see image attached. thanks, Jose
Unblocking Outgoing Emails on exports@carelyexport.com – Urgent Assistance Needed
We are a newly established export-import startup operating under the business name Carely Export, and we are currently using Zoho Mail for our business communications. However, we are experiencing an issue where our outgoing emails are being blocked,
compensation module - salary - No decimals allowed regardless of currency
In the United Kingdom we have calculations in GBP which has figures to 2 decimal points. When using either the basic salary or using the CTC with benefits etc. It will block any upload or entry which is not a round number! I have advised Zoho One and
Unable to add estimate field to estimate template
I have the field "SKU" as part of my service data. I can also see it as a column when displaying the list of services. However, I have no way to include it on my estimate template because the field is not showing as a column field to include for the service/part
Flutter Plugin Compatibility Issue: Unresolved Reference to FlutterPluginRegistry in zohodesk_portal_apikit
I am integrating the zohodesk_portal_apikit Flutter plugin (version 2.2.1) into my Flutter project, but I am encountering a build error related to an unresolved reference to FlutterPluginRegistry in the file ZDPBaseActivityAwarePlugin.kt. Below is the
Find all forms/fields containing a lookup field related to a specific form
Hi, I'm trying to find all forms and the specific lookup fields they contain that are related to my Contacts form. I need to be able to do this programmatically (I know how to find this information using the schema builder). I've pulled the metadata for
COMPLAINT : Sleeping & Useless Support Team. GMail is better then..
[## 118256452 ##] License upgrade issues: As a reseller, I tried to upgrade 1 license for my customer. It shown error. Raised complaints via Email/Chat/Phone support. Its been more than a week, still keep asking damn questions and comfirmations on once
Error message when creating group
I get two error messages when creating a group. One says it already exists, but it doesn't not already exist. See screenshots.
Critical Feature Gaps Between Zoho Books and Zoho Finance Module in CRM
We are extensively using Zoho Finance Module in our organization because of The Record Sharing feature provided by CRM something thats not possible in Books, we are able to limit what Sales Orders, Purchase Orders, Estimates an employee can see based
error while adding a domain
I am adding a domain to admin console but they're showing this kind of error! pls help me with this.
Discripency in inventory adjustment value and FIFO cost lot tracking report report
In zohobooks, I have added 200 bag of itemA with unit rate is Rs.1408 as opening stock on Apr01/2025, after that i make a inventory adjustment for 100 bag that I transfer to stock in process account, after that I make a purchase bill for the same item
Fetch function not working for CRM Contacts
I've created a flow that checks if a contact exists in CRM (based on form input), and if it does, then it updates one of the fields for the contact. In my test, the fetch function correctly identifies that a contact exists (based on email address), but
One notebook is on my Android phone app, but not on Web or PC app.
This problem started in stages. At first my phone was occasionally failing to sync. Then I noticed two things added to my Phone App. One was an existing notebook had a new cover, and the other was a new Note Card with an odd text in it. These were only
Latência
Estou com bastante latência 200ms em São Paulo Brasil para o endereço mail.zoho.com, e email demora para carregar as vezes trava como está por ai ? segue print sabem se é normal ? ping
Zoho Flow connection to Zoho CRM
I connected to Zoho CRM when I test it, but when I save that step in Flow I get this error. {"code":"INVALID_URL_PATTERN","details":{},"message":"Please check if the URL trying to access is a correct one","status":"error"} Hopefully someone has an idea
Top Menu Disappeared from Blog Page
Hi, Our top menu disappeared at Blog Posts page. However, it's still visible any other page on the website. I attached two screenshots, so it can be understood clearly. How can we bring back top menu? Thanks, K.
I can't use zoho in my personal computer
Facing error on monitor Oops! An error occurred
MX verification
Dear All I face a difficulties to verify MX records in my domain alfagrouptrading.sk it is since two days. records are correct and I am waiting for 48 hour I send email shown in the error message with no reply.in addition, it supposed to be propagated
I'm not receiving emails.
Hello. I'm having an issue in which I am able to send emails using my zoho mail, but I seem to be unable to receive them. please help.
How to create a form using both contact and account fields?
I am sending a prefilled form from CRM with fields mapped, to update records in CRM. If I link the CRM field to the Contacts module, the Account Name field doesn't come up as an option in CRM. If I added it under Related Fields, my understanding it would
"The email sending domain must have an active and functional website so that we can proceed with the review."
I've requested the approval of my account, and got the following response back: "The email sending domain must have an active and functional website so that we can proceed with the review." This is absolutely false. The website I have provided has been
ZOHO Reports is not Working !
This error is coming up: Please fix it ASAP. Sorry!! Unable to display this page Sorry, an unexpected error occured when performing this operation. The error has been logged and will be looked into. It would be of great help if you could provide us with additional information using the ''Feedback'' link at the top of this page. 1. The error has been logged and will be looked into. 2. It would be of great help if you could provide us with additional information using the feedback link.
Home and Reports Tabs Not Loading
Hello, I've been trying to view the home and report tabs since yesterday but the same issue persists. While the Home view appears, the data will not load (see screenshot). The Report view does not load at all. Clicking the tab elicits no response; the
CRM HAS BEEN SOOO SLOW For Days 05/15/25
I have fantastic Wifi speed and have zero issues with other websites, apps, or programs. It takes an excruciatingly amount of time to simply load a record, open an email, compose an email, draft a new template, etc. Am I in a subset/region of subscribers
US military addresses
When we have a client with a US military address having them fill in a form is a problem Zoho forms doesnt acommodate them correctly. It doesn't make sense for me to have to create a secondary data model for military addresses. I have placed some links
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