• Request to Add Loyalty Program Feature to Zoho Books Standard Plan

    Hello Zoho Team and Community, I’m a small retailer, and I've been using Zoho Books to manage my billing and accounting. As a retailer, customer loyalty is essential to my business. Offering a loyalty program where customers earn points for their purchases

  • Responsive Image with Max Original Size

    On Zoho Learn I see two image dimension options: "Original Size" and "Fit to Width". If I choose "Original Size" the image is not responsive to different screen sizes or devices. If I choose "Fit to Width" the image is responsive, but it can be larger

  • Major Zoho Meeting Issues

    Since Covid-19 breakout, we have started using Zoho Meeting a lot and we are hosting webinars on it almost every week. We have found some critical issues that negatively effects the experience of participants and also for hosters. Sharing these critical issues with you, if you have a chance it would be very beneficial to have some updates about these features; At webinars We can't have multiple webcams displaying. Nearly everyone have complaints about this feature. We also can't see oursevles (as

  • Persmission is automatically getting revoked in "functions" of zoho cliq

    Iam developing a bot integration in zoho cliq using catalyst. In the cliq.zoho.com/developer page i created a function and i assigned a form submission action event for triggering the function. Everything was fine but the function is not getting executed

  • Zoho books auto deletion happened because of inactivity - any options to get it restored?

    It was a shocker to see a mail with the subject like "your organization ---- has been deleted". We were in free plan for couple of years because of no business and Covid 19 pandemic. Even mail servers were down due to some issues. But after restoring

  • Team Inbox Offline in Australia

    This is impacting all agents across all our sites. I cannot find a log for TeamInbox on https://zohostatus.com - where does one track TeamInbox outages? Does Zoho have a rapid response page to report outages? With no phone number to call, one cannot rely

  • Reverse Charge EC Purchase of purchase invoices Germany SKR04

    We are currently considering switching our financial accounting to Zoho Books. We still have a problem with the purchase invoices for services and goods from other EU countries. We have set up the supplier with “EU - VAT registered”. In the invoice, we

  • Error code 500

    My account has stopped sending out emails, i keep getting this same error status code 500 Internal Server Error

  • zoho creator widget not filling container

    i created a zoho widget that just fills the container viewport a simple html file <!DOCTYPE html> <html lang="en"> <head> <meta charset="UTF-8" /> <meta name="viewport" content="width=device-width, initial-scale=1.0" /> <title>Document</title> <style>

  • Notifications Disappear

    My company just started trying Zoho Connect but there is a problem. When I (or anyone in the company) get a notification from Connect, the notification is shown on my screen for only a few seconds and then disappears completely (assuming browser is minimized) The only way to know if there are unread notifications is to maximize the browser window and check. When I get notifications (windows 10 native) from other websites in google chrome, they stay in my notification bar and are very visible. I can

  • Zoho meetings Outlook plugin doesn't work

    Hey Zoho team! We have a problem with user authentication via Zoho meetings Outlook plugin... for last 2 weeks. When we start the "Sign in" process via Outlook plugin the plugin redirect us to authentication web-page and after successful authentication

  • Migration O365 vers Zoho

    Bonjour à tous, J'ai déjà migré 4 users sans problème depuis O365, tout s'est bien déroulé. Je maintenant migrer d'autres users mais l'inter face plante et je ne trouve pas de solution. Qd je souhaite ajouter les nouveaux users à migrer j'ai le message

  • Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.

    Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. I am experiencing some issues with my email account from realestateassists.com and I hope you can help me resolve them. I am encountering the same problem as another user, and I am unable

  • Connecting to Woocommerce using Zoho Flow

    Hi there, For months I have been trying to connect my woocommerce store to zoho Books using Zoho Flow. I know it is beta but I cannot connect this. I have been speaking to support for a loooooong time and frankly they are hopeless. They check the settings,

  • 535 Authentication Failed received from smtppro.zoho.com with PrestaShop

    I am using shared hosting via namecheap.com and am hosting a PrestaShop installation. I'm trying to set up zoho smtp in the email config. I am entering the correct email and app specific password but am getting the error (when sending a test email): Error:

  • I'm not able to sync my leads from Zoho CRM to Zoho Marketing Automation

    Hello!! We are trying to run a trial marketing automation within our internal team while trying to integrate leads from Zoho CRM. But as we tried to sync leads from the Zoho CRM to Zoho Marketing Automation an error pops up displaying "Organization is

  • Problems and errors importing employees (People v5)

    We are setting up Zoho People for the first time and want to get employee data into the system as fast as possible. We have tried three different ways but they don't work. Using the Zoho One Using the Google Workspace integration Importing a csv file

  • Zoho Shifts Connection

    I'm having an issue with Zoho Creator Custom Connector not refreshing its tokens. I have a function that pulls data from Zoho Shifts nightly. However, every night the connector access token expires and the only way to fix it is to go and revoke it anywhere

  • Email already exists problem

    Hello, I'm having a problem with new domain. I have just created a new account and linked my domain to it, but cannot create mail account info@esperanza-management.nl, it says that given mail account name already exists. I'm attaching screenshot with

  • POP3 not working: User already specified

    I am able to access the webmail, but I am not able to access my email via POP3. I never changed the configuration or the password. I receive the following error: User already specified. I already contacted the phone support they told me they would fix

  • Attempting to migrate email data from Outlook failed (repeatedly)

    'Authentication details provided was rejected by Source server. Kindly provide valid username and password.' That's the error message I keep getting when I try to migrate my old email data from Outlook to Zoho. I've confirmed the username / password are

  • SPF configuration in DNS

    Hello Zoho Support team, I have a problem with the configuration of SPF. I have read several documentation from Zoho to configure it properly but it is still not configured properly as you can see here https://zohomail.tools/#runChecks/sans-institute.online

  • IMAP not syncing emails

    Hello, i have my zoho email connected to the Outlook app with IMAP and the past Tuesday it stopped syncing the emails. I tried deleting the account and adding it again but it didn't help.

  • Zoho Books / Zoho Inventory ??? WHY ????

    I noticed in the Zoho Books What's New page: ------ 18 January 2021 New Line Item Fields You can now display the Brand and Manufacturers fields in the line items by enabling them from Templates. This option is available for organisations with Zoho Inventory.

  • Not able to set update a module entry with a Boolean variable

    I am creating a Flow where if certain requirements are met, I want to update a checkbox in Zoho CRM's Cases module labels "Paid". I am just not able to figure out how to update the value. In "Update module entry" the variable is displayed as text, so I have to input something. I tried: true, 1, yes, True, Yes with no luck. Whatever I do, I get the same error message as a result: "Invalid input for Paid. The expected input type is boolean." Any know what I'm doing wrong? Thanks!

  • Error AS101 when trying to add a new email alias

    Hi, For my domain, simplycompli.in, I would like to remove the alias email ID prateek@simplycompli.in , but I'm getting error when I'm trying to replace it with a new email ID. Can you please help?

  • UNABLE TO RECIEVE EMAIL WITH ATTACHMENTS

    Hi , Iam unable to receive any emails with attachment from others even email with small attachment is coming through and also sender is not receiving undelivered notification. kindly help

  • Creator - Portal users management

    Setting up users in Portal at the moment reqires the following steps in sequence: Invite new email/login/user configure reports visibility accept the invitation in email set password If a login or multiple logins are created to assign reports visibiliity

  • User already specified message / Can't check email through client

    This issue has been noticed since at least Monday the 11th, (although the last mail I have in my inbox is from the 8th of Nov, 2024). When I check mail (POP) through Thunderbird as it has been configured for the last 10 years with no issues, I receive

  • SENDING EMAIL BLOCKED

    I have been blocked from sending emails, I am sorry for going against your policy, Please help me lift the block and I will keep to your policy strictly and never go against them. Please forgive me. My email address is u.a.e.connect@emirates-nbd-sta

  • Changing Domain

    I mistakenly miss spelt the word "Realtor" and wrote Relator.. I would like to correct it please . I have also change my payment card

  • Issue with zDesk Notifications

    Hi Zoho Team, Please check on this issue our team currently experiencing. Logging in and out was done but issue persis.

  • Unformatted text on dropdown menu

    Has anyone encountered this problem? My dropdown fields are showing unformatted text, like what you see below This is happening to all my dropdown fields across all my apps. I tried the different language options under "localization", but that doesn't

  • A task can be closed by a person whom the task is assigned to without the permission of the creator.

    While i was using zoho tasks i found that a task could be closed by an assignee without the permission of the creator of the task.

  • API Credentials Can Be Reused To Access Any Organization Including Dev & Sandbox

    When an application is created in the API Console, the client ID & secret can be used to access every single type of CRM: main (production), developer edition & any sandboxes. These credentials can be used to generate an access token for any of these

  • IMAP NOT CONNECTING ON IMAPSIZE APP

    I am using an application (IMAPsize) that makes it much easier for me to create backups of my emails. However, Zoho blocks its connection. I use it for my clients who use Gmail, Outlook, Hotmail, Yahoo, and several others, but only in Zoho is the connection

  • Zoho Account MFA Modes

    I have a Zoho Account and when I log into my account and go to Profile - Multi-factor Authentication - MFA Modes, it shows a message MFA ENFORCED BY ADMIN in Green colour at top right side of the screen. As far as I know, I am the admin of the account

  • Error creating an XML file

    I am creating an xml as string in the function Employee.generatePartA_XML_String, and then I want to save it as a file to the field "Part_A_XML", but I get the response: {"code":3700,"message":"Unable to upload a file. Please check and try again."} How

  • Error 550, no such user here

    Hey guys My web developer has recently updated my website DNS records, and since then I am getting that error daily "like 20 to 25 times a day" what can I do to rectify this plz?

  • Calculate End Date based on several fields and factors

    Hi all, I was wondering if it is possible to achieve this thing with Formula Field or Function: We have several fields that needs to be taken in consideration when calculating End Date. Relevant fields are: Meal Start Date (Date Field) Meal End Date -

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