• Zoho Mail Contact Categories

  I cannot get new categories to appear when I type their name in the To, CC or BCC fieds of a new email. Old categories that I created in the past appear fine, but new categories don't seem to show up. How can I get this to work? Thanks

• API WATI Error

  Hi Support I would like to raise ERROR API WATI received after to configurate the API WATI. The API does not send new contact to leads despite i selected automatically creation leads option. Please contact to me very urgent Thank you

• Zoho Creator is just blank, I can't create anything.

  When I open Zoho creator I'm presented with...nothing. I can't import. I can't create. I'm just presented with a blank work area and no options.

• Email fetching/downloading from IMAP Problem.

  Ive been trying to fix a fetching problem with my IMAP on Zoho Mail in a month now. I cannot manage it to sync eventhough everything says succesful, Then i deleted IMAP and added again. But now my Folders does not even show up. I have no idea. Thanks

• API Error for Invoice Creation - Mexixo

  I was trying to create invoice for a mexico organisation but the API throwing error code - 120104 with response message - Seller cannot be empty. What is the issue do I need to pass any specific field in the API body while creating Invoice?

• dominio

  Hoy compré mi workspace con email y dominio. Mi proveedor de plataforma e-learning me pone que el dominio debe estar verificado. Donde veo esto? y lo otro es que compre plan para empresas y decia que se podia crear mas email con el mismo dominio pero

• Send SMS to Contact using Zoho Sign action

  Hello Zoho Community, We are trying to send an SMS to a Contact based on if a document has not been signed. We created a Zoho Sign workflow that triggers if a document has not been signed. We added a webhook to send a SMS message when the workflow triggers.

• Zoho Currnecy conversion rates

  Hello, I activated recently the plan that allow me to use multiple currency and I'm missing something. My main currency is CAD but I sometimes get invoiced in USD. The credit card convert it to CAD when they charge it and usually keep add a fee directly

• No Slack integration

  Hi, Our company recently subscribed to the Standard version of Zoho Desk, and during our demos and trial, Zoho was available in our setup. However, we’ve since learned that Zoho Desk is not supported in Canadian data centers. To work around this, we considered

• Question and responses disapear

  I have a form where several people have had issues where the questions, responses or submission simply disappear when trying to complete the form. It seems to be random with no pattern of question, browser or OS. Hopefully there is a fix in the platform

• Follow lookup field link in subforms or reports

  What am I missing here - there appears to be no way to drill into a record linked to as a lookup field, either in a subform, or as a column on a report. How is a user supposed to be able to quickly navigate through related records? Please add a magnifying/drill into button next to lookup fields, or make lookup fields displayed in reports a clickable link. Please refer to the attached screenshots - as you can see I can create Master/Child set up but then there is no easy way to drill into a child

• Custom action or link in related block in detail view

  Hello. I have a detail view of a report where the subforms of the main form appear as related blocks. I would like to create a button with a custom action for each record in the related block or a link that would open the report for that record but it

• Issue fetching Line Items in Zoho Flow from JSON Response

  I'm having trouble fetching product details (line items) from the JSON response in Zoho Flow. While I can access other details, I'm unable to retrieve product information. I can't access the "Line items" data in Zoho flow. Any advice how to resolve

• Zoho Api returns HTTP response code 200 but not updating custom field value

  I am facing an issue in updating my custom field id value via API using zapier. While i have also tried it from postman for testing it gives me response code: 200, but values are not updating

• How to Add Products to Leads in Zoho CRM using Zoho Flow Automation

  I am currently working on automating the integration between WooCommerce and Zoho CRM using Zoho Flow. My objective is to streamline the workflow such that when a new order is placed in WooCommerce, a corresponding lead is automatically created in Zoho

• Missing record from multiple record creation

  I have made a deluge to create multiple records based on date as below z = input.Total_Number_of_Sessions; x = z - 1; y = input.Interval_between; var = input.Start_Date_Time.daysBetween(input.End_Date_Time); iterationString = "".leftPad(x).replaceAll("

• Copy + Paste in Notes: Text color and text background are not retained

  I've recently started using Zoho Notebook as an Evernote replacement. When copying and pasting text within Zoho Notes, I notice that the formatting of the text (text color and background color) is not retained when pasting. Only the attributes "Bold"

• Bad Superscript Behavior

  Using Zoho Writer, I'm having problems having a superscript actually display as superscript. In the example below, I want the (R) registered trademark symbol as a superscript: When I click the superscript button while having the symbol highlighted, it

• Assist Unattended access from Mac to Mac grey screen

  I have had remote access to a customer Mac OS system from my MacBook. After setting up Unattended access the session won't start, showing a grey screen.

• Chrome sound share

  Hi, I've got a problem with sharing a sound from a card in Chrome - I can't see this option when I choose the card to share. So how to share the sound from my computer when I want to show sth from youtube or from my own computer?

• Popup / Expand option not showing for Subform with less than 20 rows in Zoho Creator

  Hi Folks, I am working on a project. Where there is a subform with around 15 Columns. In order to see other columns, we need to scroll to the right. We have a popup option for Subform, with which we can view the subform data in a popup view. But the issue

• custom_date field for timesheets

  Hello everyone, I would appriciate it a lot if someone can help me solve this issue, the custom_date field is not working for me and I always get the following error: {'error': {'code': 6831, 'message': 'Input Parameter Missing'}} and I always encode

• Pivot table has the maximum data points

  When I make the pivot table that I need, he says: Data points exceed the maximum rows limit allowed in Pivot tables. 'Show Missing Values' option applied partially to show the pivot. But I only have 5 columns and maybe 80 rows. How is this possible? (I

• Zoho Meeting integration with Workplace is completely messed up

  Ever since getting Zoho Workplace Plus accounts for 6 users, I was not able to use Zoho Meeting. First, it was a missing integration between Zoho Meeting Nd Workplace. Apparently, these are two different groups or companies and they don't talk to each

• Zoho mail client desktop 1.6.4 on Ubuntu not auto-refreshing

  Hi, My Zoho mail client desktop just got auto updated to 1.6.4. After installing the new version the mail client is not Auto-refreshing. Although, I am getting desktop notifications for new email but mail application is not auto-refreshing. I have to

• Databridge issue

  Hi I have installed Databridge into my PC and I have connected a MySQL that I use in Zoho Analytics. When I try to access the same connection through Zoho DataPrep the databridge is not available and the module requests me to download and install again

• Workbook Open Trigger executing twice

  I have some simple VBA code in the Open trigger for a workbook that increments the open count so I can track how many times a workbook has been opened. However, it appears that it is being executed twice whenever the workbook is opened, as the count gets

• user unable to access module even though its not private

  Hi there, My logistics team account is unable to access the Purchase Orders module even though the permissions are public.

• {"4834":"Invalid Ticket Id"} as response of ACCOUNT_POTENTIALS = zoho.crm.getRecords("Potentials");

  Today all fetchs to zoho crm give me the error {"4834":"Invalid Ticket Id"} All calls that I made are of the style ACCOUNT_POTENTIALS = zoho.crm.getRecords("Potentials"); crmResp = zoho.crm.getRecordById(("Accounts"), input.Cuenta_ID); etc. I have found some post with this issue and it seems that it's related with the auth token.... but i don't know what i need to do to fix this issue. Could you help me?

• consigo receber emails, porem nao consigo enviar

  boa noite, preciso muito de ajuda, estou desesperado... apos vencer meu dominio no "registro.br" parei de receber e enviar emails, quando percebi paguei novamente, voltei a receber os emails mas nao consigo enviar, ja verifiquei os registros mx, ja fiz

• This site can’t be reached

  Hello team, I cannot open my Zoho mail since this afternoon. It shows: This site can’t be reached mail.zoho.com took too long to respond. Try: Checking the connection Checking the proxy and the firewall Running Windows Network Diagnostics ERR_CONNECTION_TIMED_OUT

• INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :"JunkMail rejected - sender4-of-o51.zoho.com [136.143.188.51]:21108 is in an RBL: Blocked

  Can't send mail to one of my clients, ​ INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :"JunkMail rejected - sender4-of-o51.zoho.com [136.143.188.51]:21108 is in             an RBL: Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.51"

• ZOHO should be renamed to ZoSlow. What is going on with how slow it is?

  I have looked through all the previous questions regarding speed so I don't need a link to zohostatus page. I am sure it will say everything is fine. I also don't need a normal Zoho response that says "we are sorry for your troubles. We have sent this

• perdí una dirección de correo electrónico

  Al eliminar un usuario de igual manera elimine su cuenta de correo electrónico, ahora estoy en necesidad de asignar esa misma cuenta y dirección de correo a otro miembro del equipo. Llevo horas en la consola de admin, pero me dice que la cuenta de correo

• Invitations from Zoho calendar always end up in spam

  Hi there, invitations sent from the calendar in Zoho Mail always seem to end in up receipients spam folders. This is even the case for internal staff when we invite a member of the same company (same domain) to a meeting! Please can you check the settings

• Umm... There seems to be a problem.

  When I click on virually any menu item in Zoho Social I get this incredibly annoying and unhelpful message. I have no idea where to go or what to do about it. I found an entry in the forum EIGHT years ago in which the problem seemed to have been addressed.

• Problem with zoho abandoned cart

  Hello Zoho team! I'm trying to add the abandoned cart function to my page. I've followed the instructions that you've provided(I've adapted it because your documentation doesn't work with the smarty format)and the http request is 200(it mean that it should work) but, when I check the market hub, it doesn't show me the elements that I've added to the abandoned cart.

• String Formula returning to much decimals

  Hi all, Maybe a counter intuitive topic, but I'm looking to have a formula field turning numeric values into a string, because i would like to have a blank field instead of a '0' if the value is equal to 0. My formula looks like this : If(IsEmpty(${Articles

• Adding Custom formula field to a project

  I've submitted a request to Zoho on this, but am wondering if anyone has a solution that is already workable. I want to be able to add custom formulas to a Project. I know I currently can add a formula field to a Task layout, but I don't currently have

• Zoho IP blocked: 136.143.188.55

  Hi, Maybe you know, but you have an IP listed in a RBL, so we and others users are having rejected mails. INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :JunkMail rejected - sender4-of-o55.zoho.com [136.143.188.55]:21515 is in an RBL: IP 136.143.188.55

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