• Spam Issue

• Export to Snowflake Failing

  I'm attempting to export data to snowflake, but it continues to fail and producing the following error message: Table creation in the cloud database has failed. Error details: net.snowflake.client.jdbc.SnowflakeSQLException: Cannot perform CREATE TABLE.

• "Reply all" can also CC to addresses that are also connected to Zoho, thereby disrupting ticket management

  What happened? 1. info@yourdomain.com and support@yourdomain.com also connected to Zoho as Email Channels. (Support@ is the default.) 2. customer (customer@example.com) wrote email to info@yourdomain.com and also CC it to support@yourdomain.com 3. when

• My email from zoho business account going to receiver spam folder

  I created a Zoho Mail account under my domain using the Forever Free plan for the first time. However, the emails I send are going to the recipient's spam folder. Please help me fix this issue, as all my configurations are correct. Additionally, I plan

• Bulk-update prices on active plans

  Hello Zoho and community. We are using Zoho Billing for our licensed products and have set up subscriptions for this purpose, including plans, add-ons, and coupons. Currently, we are facing the question of how to adjust the price of a license so that

• I forgot my password

  Hi, good afternoon. Please I forgot the password to one of my email for Zoho Mail. I don't have it logged in anywhere so I can't use the OTP option. I tried resetting through Super Admin but it is still asking me to input the last password which I can't

• Zoho Support DOESN'T REALLY CARE

  we have reported a couple of go live issues 2 weeks a go and escalated to the Regional Account Manager "Mark D'cruz", is this the normal support level for professional License? we're anticipating to add30-40 more users in 3 months but we can't make this

• Cannot - create more email account - Unusual activity detected from this IP. Please try again after some time

  Hello, I come across the error message in Control Panel. Unusual activity detected from this IP. Please try again after some time and i cannot create any more users We are a Movie theatre company and It is an entertainment platform Please unlock us.

• Reason:554 5.1.8 Email Outgoing Blocked.

  Hello Team One of my client email has issue. Reason:554 5.1.8 Email Outgoing Blocked. - info@top100executivelist.com Regards GM

• Gmail users think they've replied to invite when they havent.

  Hi, I think there's an issue when inviting gmail users to a zoho calendar event. Basically, when an invite from zoho calendar is received by a gmail user, gmail has this functionality where it will render "yes/no/maybe" buttons that, when clicked, they

• Request to Unblock Outgoing Emails for My Zoho Mail Account

  Dear Zoho Mail Support, I hope this message finds you well. I am writing to request your assistance in unblocking the outgoing emails for my Zoho Mail account. Recently, I encountered an issue where my account has been restricted from sending emails,

• Zoho my outgoing mail was blocking

  hello, how to fix my support mail, i can not sent mail, unable to sent massage, email outgoing blocked. Please fix on to this

• Invalid Client Client ID passed does not exist

  I'm trying to make a test for email so I'm trying to add temporary callback does till work? this is the link https://accounts.zoho.com/oauth/v2/auth?scope=ZohoMail.accounts.ALL&client_id=1000.E32TVSL5IAK0SDDIL18KU9TY69H3SL&response_type=code&access_

• Unable to generate preview

  Receiving a report from one of my PM systems every night, unable to preview due to a broken error.

• Zoho Reports and Dashboards Continue to not Update Promptly After Successful Data Syncs

  This has been an ongoing issue for ZA for sometime now and the Support response previously has been to claim caching or DB cluster issues: https://help.zoho.com/portal/en/community/topic/report-data-and-widgets-not-showing-latest-data https://help.zoho.com/portal/en/community/topic/zoho-much-slower-than-usual

• Only Deal owners can access/upload attachments attached to this deal.

  Hi, Is anyone familiar with this issue? Apparently only Deal Owners can access and upload attachments of a Deal. Is that normal, or can it be changed using any settings? See screenshot here in the attachment. Kindly, Dirk Broenink Moderation Update: I'm

• Zoho CRM Sync Error With Zoho Campaigns on Fields Set as External ID

  When syncing Zoho Campaigns with Zoho CRM, the synchronization fails if you map Zoho CRM fields which are set as external IDs. So you need to either Enable the sync for these fields as well. Right now the only way to sync to Campaigns is to copy them

• Improper statement line 31 (Highlighted in red) pls help

  // Fetch the current record from the AMER form previous_record = AMER[ID == input.ID]; info "Previous Record: " + previous_record; // Fetch the record from the AMER form by its unique ID previous_status = previous_record.Status; // Get the old status

• SEARCH BOTTON MENTION IN SALES BY SALES PERSON COLOUM

  DEAR SIR/MADAM, THIS IS MY REQUEST TO YOU PLEASE GIVE SEARCH OPTION TO SALES BY SALES PERSON COLOUM.

• Slow website when vault extension is enabled

  Hi, I'm using the zoho vault extension version 4.9.1 And i have an admin panel using easyadmin https://github.com/EasyCorp/EasyAdminBundle It seem's to slow down the loading of filters on my website ( many field are generated at this moment ) When i check

• Zoho Creator - Portal - Custom Domain Verification failed

  Hello Guys, I've been trying to verify my custom domain for my Portal on Zoho Creator. I've contacted support and they told me to add CNAME Records which I have already done. I've tried adding CNAME, TXT rec , TLL - 600 seconds but no success. Domain

• Info button on the right-hand side under Tickets > Views leads to an error

  Hello there, if I click on the i-icon a window opens on the right-hand side, but no content is displayed there, only an error message (see screenshots): Of course, clicking on the "TRY AGAIN" button does nothing. Regards, Sven

• Permission Denied

  Hi, I'm having a problem accessing 'Modules and Fields'; it says 'Permission Denied.' Can you help me resolve this issue?

• Formula

  Hey Team, I am trying to create a formula in Writer and if possible also CRM to work out after tax income for clients. The Tax rates are : Tax Rate Taxable income bracket 10.5% 0 - $15,600 17.5% $15,601 - $53,500 30% $53,501 - $78,100 33% $78,101 - $180,000

• Zoho CRM and Safari v18 MacOS page display weird

  With Safari 17.6 this issue didn't exist. When opening a quote under Quote Information (see below) it displays correctly as shown. When using Safari 18, the latest version, a large blank area get's added under Hide Details where you have to scroll down

• Set-content-to-row API Call Error

  Hello, I created a custom function to set content to row, however, I got the following error. { error_message : "Internal server error. Please report this issue to support@zohosheet.com", method : "row.content.set", error_code : 2866, status

• How to retrieve a deleted inovice in Zoho Books?

  I have deleted an invoice a long time back, but I can find it from audit log. But unable to open it. Is there any way that I can retrieve particular invoices, such as from a recycle bin? Thank you in advance

• Converting a lead does not create an account

  When I convert lead, I get a portential and a contact, but I do not get an account.  Account Module says that accounts are created when a lead is converted.  Why is this not happening?

• Import does not UPDATE existing records

  When I import, although I have the original Record Id, from a previous export, the import creates NEW records. I just want to update those records with the new values from a CSV I have 1200 leads I exported 3 fields to CSV. So I have 1200 rows the my

• Blank screen with my main account ("Banned" according to support)

  Hi, To make it short, I contacted support because I get a blank screen when I try to access Zoho Desk to check if it's a viable solution for one of my customer. According to them, the screen is blank due to the fact that the old account was inactive for

• za_connect.exe on windows 7 won't run

  When a client of mine goes to join.zoho.com on a Windows 7 and downloads the client program, za_connect.exe, and then runs it, they get this error: The program can't start because ClientSocket,al is missing from your computer. Try reinstalling the program

• No longer able to adjust pen color or thickness after new update

  The app was updated recently and since then, when editing sketch cards, the pop-up menu to change the color and thickness of tools is no longer registering my input, sending touches to whatever is behind it instead.

• Campaigns Down: No Campaigns Being Sent or Created

  Whether I try and add recipients, push a campaign through an automation, or even just try and add a subject line, the whole campaigns freezes and I get the big white screen of death. I'm told there is an outage and known issue, but there is no where that

• Auto copy one field's data(custom module) to another custom Module.

  Is it possible to copy the data of one field from a custom module to another in BOOKS?

• New Paypal Integration support Business to Business with 50 cent fee?

  I "upgraded" the Paypal integration and I'm afraid I lost the 50 cent Busines to business paypal fee. Is this true?

• Authentication has failed

  Hi, im having an issue with zoho. I've successfully setup a private mail server that through POP3 retrieves zoho's email from my 3 domain mailboxes. 2 of them work perfectly fine, but the 1 with the most emails, after 6 hours of retrieving a large email

• blocked pop-up window

  Tengo un formulario de pago, luego del pago no me redirecciona a mi página de agradecimiento que es una URL externa y me aparece una ventana emergente bloqueada

• Zoho form product is not working on my Zoho Account

  Zoho form product is not working on our account, please solve this problem as soon as possible, we have to do some important work. Screenshot of the problem we have attached

• Error when automatically filling up field based on lookup field

  I tried running this code: try{ var procurementId = ZDK.Page.getField("Procurement_List").getValue().id; log(procurementId); ZDK.Page.getField("Procurement_list_email").setValue(ZDK.Apps.CRM.Procurements.fetchById(procurementId).email); } catch (error)

• Cannot Edit Zoho Creator Apps

  Hi. I have been unable to edit my creator apps. When I click “Edit Application” it goes into a loop.

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