• Dear Support, Please provide a detailed procedure to create a report on how to identify and analyze fast-moving, slow-moving, and high-profit items within the Zoho software platform. Group wise or i

  Dear Support, Please provide a detailed procedure to create a report on how to identify and analyze fast-moving, slow-moving, and high-profit items within the Zoho software platform. Group wise or item-wise for the given time period.

• Forward email from Outlook 365 to Zoho Desk

  Hi everybody, I have a problem with the forward of email to Zoho Desk. When I receive a mail from a customer, I try to manually forward the email from desktop Outlook 365 to Zoho Desk to open a new ticket. I have this configuration active in Zoho Desk

• Custom Apps Integration with Creator App doesn't work properly anymore

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• Notes Partial Save and Partially Disappearing - Intermittently

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• Can't log in using Zoho Writer Linux desktop app

  I've installed Zoho Writer 3.4.1 in Kubuntu linux desktop and I cannot see any way to log in and access cloud files, I can only access to local files. What might be happening and how can I solve this problem?

• HSN code not showing in invoice copy

  Hi, HSN code is not showing in invoice copy even though its enabled in the ITEMS settings. Kindly help

• ERROR CODE :550 - The sending IP is listed on https://spamrl.com as a source of spam.

  How to avoid this type of error? "This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. ERROR CODE :550 - The sending IP is listed

• Bug: ZDK.Client.navigateTo() has recently stopped working for same page reloads.

  Zoho - this urgently needs resolving. In order to reload the same "Page Details" page using Client Script, you should simply be able to call: ZDK.Client.navigateTo('record_detail', {module: $Page.module,record_id: $Page.record_id}); This has recently

• Fetch only opened tickets

  I am trying creating a custom function to only fetch records with statusType = Open. orgId = "xxxx"; query = Map(); query.put("statusType","Open"); resp = zoho.desk.searchRecords(orgId,"Tickets",1,200,query); info resp; But I am getting this error: {"errorCode":"UNPROCESSABLE_ENTITY","message":"Extra

• Post Document/PDF via zoho social on social platforms

  Hi, I can't add a PDF document if I want to publish a carousel/ Slideshow on social platforms. Facing this issue while I'm trying to schedule a post on LinkedIn and Instagram. Please suggest a solution.

• Zoho Bug Tracker - Error

  When I try to enter an issue in Zoho Bug Tracker, my colleagues are unable to click the "Add Issue" button, even though I can. Despite changing their access permissions, the problem persists. I'm attaching a video for your reference.

• Leave API Error

  Hello, I want to fetch the leave records, but I have an error and don't know how to fix it

• Sites "Instagram App" not working

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• Unable to verify account name or password using IMAP

  Can't connect to server on macOS's Mail app! Screenshot is in the attachment.

• Incoming mail is not work

  Dear Supports, I have already setting up the mx records to mx.zoho.com, mx1.zoho.com, mx3.zoho.com but incoming mail is not work. Thank you for your help. Regards, Zulfikar

• ERROR CODE :554 - Your access to this mail system has been rejected due to poor reputation of a domain used in message transfer

  This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. *********, ERROR CODE :554 - Your access to this mail system has been rejected

• How to integrate Zoho Bookings with Instagram

  Hi everyone, I noticed that you can now integrate booking apps with Instagram so followers can book appointments with you directly. Zoho Bookings isn't on the list of supported apps, but does anyone know any work arounds for that?  Thank you!

• Zoho Forms validation bug - when using 'website' field the built in validation allows email addresses to be submitted as website urls

  Please update your field validation for your pre-built 'website' field in zoho forms, when using the 'website' field the built in validation allows email addresses to be submitted as website urls, this is incredibly frustrating as our leads require a

• Associating contact to account in a closed ticket

  Hi All, We do not have ZIA available to us in Australia so when a ticket is received from a new contact I have to go into the contact establish what company they are from and associate to that account. There appears to have been a development pushed through

• No fue posible enviar el mensaje;Motivo:554 5.1.8 Dirección del remitente bloqueada

  Buenos días Mi cuenta y la de varios de nuestros correos asociados, están bloqueadas desde el 17 de enero, hemos escrito en varias ocasiones a zoho cares, por mail, twiter, y no hemos obtenido ninguna solución. Estamos bloqueados para enviar correos a

• Zoho Mail SecurePass message - grammatically incorrect. Might be seen as phishing

  I find the SecurePass perfect when I want to add a bit of extra security without using full pgp encryption. However, the message received by recipients is grammatically incorrect and may be seen as a phishing attempt as many phishing attempts are written

• Clear Clipboard makes changing passwords a nightmare

  I've been using Vault for about a year and slowly converting all my business and personal passwords to unique strings as long as each site will allow me to use. Just about every time I try this, there's some sort of problem that extends the time it takes

• Zoho Desk API : Update an articles returns Unsupported Media Type error

  Hi, Our domain name recently changed and unfortunately we cannot create a 301 redirect to our new domain.  This results in us having to update our domain name references in our ~500 Zoho Desk articles and ticket answers.  Since doing a bulk search and

• Gmail 'send as' email issue with SMTP

  Hi there, I have set up a a new Zoho account and users for our domain, and I am trying to integrate the Zoho accounts into our existing Gmail accounts. Receiving email through POP3 works fine, however I am having difficulty setting up so I can send emails

• Não é possível enviar e-mail para uma conta Zoho

  Os e-mails do destinatario: contato@vendasbaril.com não estão chegando, já alterei todos os princípios necessários e nada!

• Possible search bug

  I have a note which has a title but the body of the note is just a photo, no text. If I do a search in Windows the note is not found. If I do the same search on my Android phone or tablet the note is found immediately. I edited the note to include the

• Bug in Rendering Field Label name in Custom Module for Specific User

  We have encountered an issue where one of the field names in a custom module is displaying its API name instead of the field label name in the layout. Notably, this issue is only affecting a specific user. Issue Details: Expected Field Name: Invoice Date

• Imap not working

  Even following your guides and entering the right parameters does not allow me to add the imap account on my personal computer. Could you verify that it works?

• Issue sending & receiving emails

  Hi there Is there an issue with sending & receiving emails today? Emails issued are not showing in my 'Sent' folder & recipients have not received them. Likewise, I have not received emails that have sent to me today. Can you advise when this issue will

• Items purchased history by customer

  I have Zoho Inventory. My sales rep needs to be able to see a list of items purchased history within the customer details. Now we can only see a list of invoices that we can click on. How can I get Item History for the customer to display? Can I place

• Campaign is not updating when the CRM information is updated

  I have set up a synch for Contacts and Leads which is ok. In the contacts module I have a custm field for a newsletter that is controlled by a workflow that adds the contact to the list when the newsletter check box is selected. I also have a check box

• Zoho Mail - incoming mail doesn't work

  I don't receive any incoming mail. I tested with gmail and received information about the sent email from the client. E-mails do not reach the inbox.

• Negative opening stock balance and Value

  While migrating from sage to zoho cannot enter negative opening stock balance and value. Please consider this and give me a solution.

• Logo showing as a broken image in emails

  Hi, I have just noticed that my email notifications are showing the %OrgLogo% as a broken image link yet my invoices are using the logo fine. Please can you advise how to fix this as this makes my emails look sloppy and unprofessional? Many thanks

• Help my account is blocked

  Best regards Could help me, every day my account is blocked because I send several emails to the same company domains, my email is ayuda@sescaribe.com, I am the secretary and I must send emails informally to my colleagues, I have been working very well

• Zoho booking form is not updating after changes

  Hello, I'm trying to to edit form fields in my booking page (I'm admin as a user role). Every change I made (theme change, open-close registered users etc.) has been applied except form changes. I'm changing the name of the default fields, i'm locking

• Images uploaded into Zoho Writer document are blurry

  We create a document via Zoho Writer mail merge and then add in some images unique to the specific client. These are clear snapshots of tables and graphs we have created in a different tool. But once they get uploaded into Zoho Writer they are pixelated/slightly

• Public permalink not updating edits

  In Zoho Writer, I have shared a doc publicly through a permalink. But the permalink appears to be frozen: it is not updating the edits that have been done to the doc. Is there any way to fix this? Thanks.

• Quality of Zoho Meetings poor

  Hi there, does anyone know how to improve the quality of the meeting calls? Or if Zoho is working on the issue? We have superfast fibre into the office and the quality is still really awful, and has steadily got worse these past couple of years, to the

• .ics file not opening

  The .ics file attached to the interviewer and candidate notification emails is not opening once downloading.  I tried on an android phone in a hotmail email account and when I try to preview it or open it after downloading I get a describe error.  On my laptop with a gmail account I see it attached and can click the download button, but it won't open once downloaded.  

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