Community Digest: un resumen de octubre de 2021

Community Digest: un resumen de octubre de 2021

Community Digest de octubre de 2021

¡Hola, comunidad!

¿Qué tal este octubre? Nosotros no hemos parado y nos alegra que hayáis sido partícipes de lo que hemos ido desvelando: un meet-up virtual, una serie nueva en la comunidad, una gran actualización de Zoho One y novedades en nuestras aplicaciones Zoho. Todo, para poder ofreceros más y mejores opciones para vuestro trabajo diario. ¿Se te ha pasado algo? No te preocupes. Nuestros Community Digest están para mantenerte al día. Así que en este digest vamos a hacer un repaso de lo que ha sucedido en la comunidad en el mes de octubre de 2021:

En el subforo de Zoho CRM y Zoho CRM Plus recibimos una consulta sobre las plantillas de correo en Zoho CRM. Puedes ver de qué se trata aquí
Además, hemos empezado una nueva serie de Tips and Tricks para Zoho Desk, con el primer consejo hablándonos sobre la importancia de asistir a tus clientes en todos los canales. Síguela y ¡no te pierdas los siguientes!

Uno de los eventos destacados de este mes fue el meet-up virtual de Español Zoho Community, celebrado el pasado 7 de octubre, donde descubrimos Canvas para Zoho CRM y los primeros pasos para utilizarlo. Este ha sido el tercer meet-up del año, y si quieres asistir al siguiente, sigue nuestros anuncios en la comunidad y ¡apúntate!

Otro gran anuncio que hemos hecho este octubre es el de desvelar el nuevo Zoho One 2021: aplicaciones, servicios y experiencias unificadas en una plataforma única. Descubre todo sobre el nuevo Zoho One y únete a esta nueva forma de trabajar.

Por último, cabe destacar el lanzamiento de nuevas aplicaciones, como Zoho Learn, nuestra plataforma de gestión del conocimiento y formación para los negocios; y la actualización de algunas de nuestras apps Zoho favoritas al macOS Monterey.

¡Hasta aquí el mes de octubre! Te recordamos que esperamos tu participación en esta comunidad que estamos construyendo juntos. ¡Saludos!

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