Hello everyone!
Welcome back to another exciting edition of our Kaizen series, where we explore fresh insights and innovative ideas to help you discover more and expand your knowledge!In this post, we'll walk through how to display Flyouts in Client Script and break down the key differences between Flyouts and pop-ups in Client Script, including when to use each one.
In this Kaizen post,
1. What are Flyouts in Client Script?
2. Flyout- ZDKs and functions in Client Script
3. Use Case
4. Solution
4.a. Create a Widget for EMI Calculator.
4.b. Create a Client Script to render the Widget as Flyout.
5. Difference between flyout and popup in Client Script
6. Summary
7. Related links
1. What are Flyouts in Client Script?
Flyouts are
floating User Interface that can be moved around and controlled using Client Script.
Widgets can be used to render a flyout. The flyout can
run independently, and any Client Script can communicate with it.
2. Flyout- ZDKs and functions in Client Script :
- createFlyout(name, config) - Creates a flyout. You can specify the heading, dimensions, and animation type using the config parameter.
- getFlyout(name) - To Fetch the details of a flyout.
- open(config, data) - Opens the created flyout.
- notify(data, options) - Notifies and waits for data in a flyout. The options can be wait: true (Client Script execution will wait for a response from the widget) or wait: false - (Client Script execution will not wait for a response from the widget)
- close() - Closes the active flyout.
Click here for more details about the ZDKs and functions related to flyouts.
3. Use Case :
Sales Advisors in a Finance Consulting Company regularly rely on an EMI calculator to help customers with loan queries. To improve their efficiency and eliminate the need to switch between different windows, the admin manager intends to integrate the calculator directly into CRM. The EMI calculator should appear on the Create Page of the Loans module and remain active until the user closes it.
4. Solution:
To achieve this in Zoho CRM, we can use
Widgets to create an EMI calculator and render them using flyouts in client script whenever the create Page of
Loan page loads.
4.a. Create a Widget for EMI Calculator
Install Zoho CLI, and follow the steps given in this
document to create the Widget app folder. Then update the html, javascript, and css code as per your requirement.
index.html
- <!DOCTYPE html>
- <html lang="en">
- <head>
- <meta charset="UTF-8" />
- <meta http-equiv="X-UA-Compatible" content="IE=edge" />
- <meta name="viewport" content="width=device-width, initial-scale=1.0" />
- <title>Document</title>
- <link rel="stylesheet" href="style.css" />
- </head>
- <body>
- <div class="loan-calculator">
- <div class="top">
- <h2>EMI Calculator</h2>
- <form action="#">
- <div class="group">
- <div class="title">Amount</div>
- <input type="range" min="1000" value="30000" max="50000" step="500" class="loan-amount" id="loanAmount" />
- <div class="slider-label">$<span id="loanAmountValue"></span></div>
- </div>
- <div class="group">
- <div class="title">Interest Rate</div>
- <input type="range" min="5" value="6" max="100" step="1" class="interest-rate" id="interesRate" />
- <div class="slider-label"><span id="interesRateValue"></span></div>
- </div>
- <div class="group">
- <div class="title">Tenure (in months)</div>
- <input type="range" min="6" max="100" step="1" value="12" class="loan-tenure" id="tenureMonth" />
- <div class="slider-label"><span id="tenureMonthValue"></span></div>
- </div>
- </form>
- </div>
- <div class="result">
- <div class="left">
- <div class="loan-emi">
- <h3>Loan EMI</h3>
- <div class="value">123</div>
- </div>
- <div class="total-interest">
- <h3>Total Interest Payable</h3>
- <div class="value">1234</div>
- </div>
- <div class="total-amount">
- <h3>Total Amount</h3>
- <div class="value">12345</div>
- <div class="right">
- <canvas id="myChart" width="400" height="400"></canvas>
- </div>
- </div>
- </div>
- <script src="https://cdn.jsdelivr.net/npm/chart.js@3.6.2/dist/chart.min.js"></script>
- <script src="https://live.zwidgets.com/js-sdk/1.2/ZohoEmbededAppSDK.min.js"></script>
- <script src="main.js"></script>
- </body>
- </html>
- Click here to view the complete code.
- Once you have added the code, upload the zip file by following the below steps.
- Go to Setup > Developer Space > Widgets.
- Click Create New Widget and Fill in the details.

The Hosting should be "Zoho" and mention the html page of the app folder that you uploaded.

Note:
The widget should be of "button" type in order to render through a Client Script.
4.b. Create a Client Script to render the Widget as Flyout
Configure a Client Script for
Create Page(Standard) Loans module, that triggers during onLoad event as shown below. Click
Next.
Click here to know how to configure a Client Script.
Enter the following script and click Save.
- ZDK.Client.createFlyout('EMIFlyout', {
- header: 'EMI Calculator',
- animation_type: 1,
- height: '400px',
- width: '450px',
- close_on_exit: false
- });
- ZDK.Client.getFlyout('EMIlyout').open(
- { api_name: 'EMI_CALCULATOR_WIDGET', type: 'widget' },
- { data: loanDetails }
- );
In the above script, createFlyout() will create a new flyout with header.
Below is the syntax and parameter detail.
Now Open the flyout and render the Widget in the flyout using open() method and specify the api_name of the widget.
Here is how the Client Script renders the flyout.

5. Difference between flyout and popup in Client Script
Flyout | Pop up |
A flyout can be moved around the page.
| A pop-up cannot be moved anywhere on the page.
|
It can run independently in a separate thread. The user can interact with the background interface without closing the flyout.
| The user cannot interact with the background without closing the flyout. |
Use flyouts, when you need to exchange data to and fro between a Widget and Client Script. You can use ZDK.Client.sendResponse() to pass data from a widget rendered as a flyout to the Client Script.
| Use popup, when you need to interrupt the screen to gather input from the user or display a message before proceeding. Use $Client.close() to pass data to the Client Script, which will also close the popup.
|
In the scenario discussed in this post, if you want to make it mandatory for the user to read or interact with the EMI Calculator before entering any value in the create Page(Standard), then you can use pop-up instead of Flyout. Both pop up and flyout can be used to display widgets, and their dimensions can be altered.
Refer to
this post to know how to render widgets as pop up using Client Script.
6. Summary
- In this post, we have seen,
- Flyouts in Zoho CRM.
- ZDKs and methods to render a Flyout(Widget) using Client Script.
- When to use a Flyout and when to use a pop up.
Recent Topics
Desktop app doesn't support notecards created on Android
Hi, Does anybody have same problem? Some of last notecards created on Android app (v. 6.6) doesn't show in desktop app (v. 3.5.5). I see these note cards but whith they appear with exclamation mark in yellow triangle (see screenshot) and when I try to
customize payment page
Is there a way to customize, other than the theme colour, the payment page that customers are taken to from invoices? I can't seem to find a way. I just don't like the formatting of the current page and would like to make it look better. I've looked at
Are Environments Worth It?
In concept, Environments in ZC is a great idea. I think the flow is pretty smart when you compare it to GitHub, especially for a low code audience. However, in practice, I've found it to be unpredictable, and I've only used it a few times. Aside from
Enhanced duplicate check for Leads in CRM
Hello Everyone, We are excited to announce that you can now check for duplicate entries in leads by comparing them with similar records in the Contacts Module. Previously, when you added a lead, only the converted leads were checked for duplicates. This
Pause(1);
I'm using scheduler to invoke an interaction via http post with an external service. The schedule code uses a for-each loop that runs so fast my external application's log files get messed-up (they are named by date-time stamp). What I'm suggesting is
Integration Request: Elementor
Integrating Zoho CRM forms with Elementor, the most popular page builder on Wordpress, would be great. I use it for our site, goenergylink.com, and I have had to use Zapier webhooks to be able to connect it with Elementor. The one issue I have run into
Ability to Change Visibility of Published YouTube Videos
Hi Zoho Social Team, How are you? We would like to request an enhancement in Zoho Social regarding the management of already published youtube videos. Currently, after publishing a youtube video through Zoho Social, there is no option to change its visibility
Adding anchor links in Zoho CRM email templates
I know you can add anchor link in Campaigns, but I dont see the option to that in the CRM email template. Am I missing something?
openUrl in blueprints
My customer wants to open a URL at the end of a blueprint transition. Seems this isn't possible right now but it would be very useful. In this thread, https://help.zoho.com/portal/en/community/topic/openurl-not-working the Zoho agent said that it's logically
Ability to Add YouTube Video to Playlist During Publishing
Hi Zoho Social Team, How are you? While publishing YouTube videos through Zoho Social, we noticed that the platform currently does not allow selecting a playlist at the time of publishing. Instead, we can only add the video to a playlist after it has
Introducing Zoho Creator's 2025 Release Projection 2
Hello Creators! I'm Prakash, from the Creator product management team, and today I'm delighted to unveil our next set of features as part of Release Projection 2 for 2025. With thoughtful analysis and planning, we've curated powerful new capabilities
Sharing Form Ownership Among Multiple Users
I would really like the ability to share form ownership among multiple users. It's frustrating to me that if a co-worker wants to make an edit to a form, I have to transfer ownership to them. It would be great if forms could act like google forms, where multiple people can edit a form and view responses.
Marketer’s Space - Ace Your Spooky-Season Marketing with Pre-designed Templates in Zoho Campaigns
Hello marketers, Welcome back to another post in Marketer’s Space! We’re in Q4, which means that you have endless opportunities to connect with your audience, starting with Halloween campaigns! In this post, we’ll show you how to design the perfect Halloween
Zia expands to China with native features and DeepSeek-powered generative AI features
Hello everyone, We are glad to support Zia native features and Zia generative AI features for our customers in China. From hereon, all AI-features in Desk will be accessible in China data center with the integration of DeepSeek generative AI model. DeepSeek
Email in each module
We have a contact ,module which then has a link to customer assets which in turn the asset has a multiple link to service visits. When we link assets to customers we choose by name and it brings over the associate email via the lookup. Great feature.
Global Search placement in the new UI
Having a hard time with the global search placement in the UI redesign. Surely I can't be the only one. Previously global search placement was perfect. A bar at the top/center of the page. Exactly where you would expect it to be. Since the new UI has
Introducing Skill-Based Ticket Assignment
The goal of every support team is to provide great support, and to do so as fast as they can. To make this possible, it is important that agents spend their time judiciously, especially when they're dealing with a large number of tickets of varying urgency
Kaizen #213 - Workflow APIs - Part 1
Welcome to another week of Kaizen! If you have ever managed complex business processes, you know that Workflows are the quiet backbone of any well-run business process. They keep things moving; assigning owners, sending alerts, keeping deals on track,
Browser and address bar hide
Hi, How i can do hide the address bar with browser headline when i am working on the sheet, because i am using (freeze panes) which i want visible for full work. For your reference here i am attached the screen shot and marked yellow lines which really
Cells Border
Hi I am using Zoho Sheet on S Tab , is there any option to make all border of any cell at once. I think this is very basic which we are missing. This is available in mobile but not in tab or suggest if i am missing this function. And for Tab can you give
Credit Management: #2 Configuring Right Payment Terms for Credit Control
Think about the last time you ordered something online and saw that little note at the checkout, "Pay on Delivery" or "Pay later". It's simple, but it actually sets the tone. As a business owner, you know exactly when payment is expected. Now, imagine
Zobot and Sales IQ
What will happen to the Zoho Sales IQ being integrated to the website after creating the Zobot on the website too
Help Center and SEO: Any Benefit to My Domain-Mapped Website Ranking?
First of, I love the Help Center which I've just decided to integrate into my website to replace its old-fashioned FAQs. So much more to achieve there now! Lots of new benefits to the site visitors and to me in terms of organizing and delivering all the
Support french language options
Greetings, I want to use Zoho with the french language portal, however the supplied translation is not very good (google translate). There are many basic mistakes on the main most important sections (my requests, submit a request). Is there a way for
Automation #7 - Auto-update Email Content to a Ticket
This is a monthly series where we pick some common use cases that have been either discussed or most asked about in our community and explain how they can be achieved using one of the automation capabilities in Zoho Desk. Email is one of the most commonly
filter broke my data
I uploaded a file recently from Sheets and it has top 2 rows frozen, with table headers in second row and each one is filterable. somehow my first 2 columns became unfiltered and no matter what I do I cannot reapply the filter?? also didn't realize they
Introducing the Workflow and Actions APIs for Zoho CRM
We are absolutely thrilled to announce the release of Workflow APIs and Actions APIs in Zoho CRM’s v8 API suite! This powerful new set of endpoints gives developers unprecedented programmatic control over business automation. For years, Workflow Rules
Zoho CRM Analytics - Allow To Reorder Dashboards
I would like to suggest that you add the ability to reorder dashboards in the Analytics Module. I can see that this has been requested some time ago, the latest 9 years ago. I am not sure if this is a big or small endeavor, but such a small fix can go
Zoho Form URL displays incorrect name
Hi, I have a form I created called "Design Request form". It displays this way everywhere I look. However, in the URL, it shows up as "DesignJobRequestFormFINAL011325PROOFV1B" and I'm not sure why. I can't find where to fix this. Does anyone have any
Consumers are talking about your business. Are you listening?👂
A loyal customer might be praising your product in a forum. A frustrated user could be posting a harsh review on a public site. An excited partner may have left a comment on your campaign. A domain expert might be deconstructing your product. A prospect
What counts as a Temp for Billing Purposes in Workerly
I'm considering trying this product but am not sure how the temp count is used for billing purposes. For example, if we keep a large data base of 500 potential workers.....are we billed for that or only if they are assigned to a client at a given point
Form name incorrectly displayed in URL
Hi, I have a form I created called "Design Request form". It displays this way everywhere I look. However, in the URL, it shows up as "DesignJobRequestFormFINAL011325PROOFV1B" and I'm not sure why. I can't find where to fix this. Does anyone have any
I can't receive mail
Hello, I can't receive e-mail. I no longer receive e-mails to the e-mail I received for my site. I also edited the DNS settings, but it doesn't work at all.
1‑to‑1 invite missing post-setup (needs re-invite) vs channel invite auto-joins without business prompt
1. Zoho Cliq 1‑to‑1 external invite The inviter sent a 1‑to‑1 invite to an invitee who didn’t have a Cliq account. After the invitee completed account setup and created a business/organization, the website redirected them to Cliq, where they opened Cliq
【開催報告】東京 ユーザー交流会 Vol.3 2025/10/17 Zoho サービスの活用促進を外部ツールとの連携で実現!
ユーザーの皆さま、こんにちは。コミュニティチームの藤澤です。 10月17日(金)に新橋で「東京 ユーザー交流会 Vol.3」を開催しました。ご参加くださったユーザーの皆さま、ありがとうございました! この投稿では、当日のセッションの様子や使用した資料を紹介しています。残念ながら当日お越しいただけなかった方も、ぜひチェックしてみてください😊 ユーザー活用事例セッション:Zoho Flowと決済システムの連携 あみろくの岡島さんに、Zoho サービスの活用事例として、Zoho Flow を活用した外部サービスとの連携事例をご共有いただきました。
received email opens in a new tab every time I log in
as per the title: since about when I first made my email account, every single time Ive logged in to view my inbox, a new tab opens for an email I viewed once as if restoring a closed session. I thought I just didnt understand the "starting up" settings
Engage with your customers at scale using WhatsApp Marketing Template messages
Hi everyone, To make it easier for organizations to communicate with customers, Desk now allows you to send individual, mass, and bulk WhatsApp template messages from both the Ticket and Contact modules. How is this going to benefit your business? WhatsApp
Importation Tickets error
Hi, I'm newbie here 🤓 So, i'm importing data from csv, but when I try advance to mapping fields the importer tool show this message: Previously I try import, other data, and not show errors in this step. Some ideas? Best Regards,
Showing description in timesheet and timelogs.
I am wondering if it’s possible in version 5 of Zoho People to have the description show by default or with a manipulation on the user’s part. Let me show you what I mean. As you can see this is the view for the users. Now if they want to see the full
Workaround: openURL in Blueprints - An alternate approach
There is a roundabout way to open a URL in blueprints after a save event. By using the 'onBeforeMandatoryFormSave' in Client Script, you can open an external URL. Now, the problem is, this is designed to be run BEFORE the blueprint is saved, not after,
Next Page