Client Script Support for List Page (Canvas)

Client Script Support for List Page (Canvas)

Hello everyone!

Welcome to another week of Kaizen. In today's post lets see how Client Script can be used in Canvas List Page to mask sensitive information from specific roles and add colors to Canvas List Page records based on custom criteria.This use case solves the question raised in this post.


In this Kaizen post,

  1. About Canvas List Page
  2. Supported Events for List Page(Canvas)
  3. Supported ZDKs for List Page(Canvas)
  4. Use Case
  5. Solution
  6. Summary
  7. Related Links


1. About Canvas List Page

The Canvas List Page provides ways to customize the record display in the module list. You can add record images, use custom buttons to represent fields, use specific font style or size for the field labels, change the alignment of field types and more. 

2. Supported Events for List Page(Canvas)

You can write Client Script for three different views of the Canvas List page.
  1. Custom List view
  2. Tile view
  3. Table view
You can trigger Client Script on your List Page (Canvas) using the following events.


Click here to know more about the Events.

3. Supported ZDKs for List Page(Canvas)

Client Script enables you  to customize List Views using the following list of ZDKs and Client Script functions.

  1. freezeColumns(option) - You can freeze list view and disable modifying columns.
  2. maskField(field_name, (length,character,reverse)) - You can mask fields in the List View
  3. sortByField(field_name, option) - You can sort field in the List View
  4. getRecords() - You can get Records in the List View
  5. selectRecords(criteria) - You can select Records in the List view by criteria
  6. selectRecordsByID(ids) - You can select Records in the List view by record ID
  7. clearSelection() - You can clear selected Records in the List view
  8. style(style_config, criteria) - You can style Records in the List View.

4. Use Case

Zylker uses Zoho CRM to manage high-volume orders where customer phone numbers are sensitive data. The CRM Admin wants role-based phone number masking on the Orders List Page (Canvas). To improve visibility and speed, the Admin also wants color-coded order cards in the List View based on order status.

Role-Based Phone Number Visibility



Order Status Color Coding




5. Solution

  1. Go to Setup > Developer Space > Client Script. Click +New Script.
  2. Specify the details to create a script and click Next.



  3. Enter the following script and click Save.

  1. // Mask phone number based on user role
  2. if ($Crm.user.role.name === "Sales Executive") {

  3.     // Mask 7 digits for Sales Executive
  4.     ZDK.Page.getList().maskField("Phone_Number", {
  5.         length: 7,
  6.         character: "#",
  7.         reverse: true
  8.     });

  9. } else if ($Crm.user.role.name === "Support Agent") {

  10.     // Mask 10 digits for Support Agent
  11.     ZDK.Page.getList().maskField("Phone_Number", {
  12.         length: 10,
  13.         character: "#",
  14.         reverse: true
  15.     });
    }

  16. // Highlight cancelled orders in light red
  17. ZDK.Page.getList().style({
  18.         record: {
  19.             backgroundColor: "#FFD6D6"
  20.         }
  21.     },
  22.     "(Status:equals:Cancelled)"
  23. );

  24. // Highlight delivered orders in light green
  25. ZDK.Page.getList().style({
  26.         record: {
  27.             backgroundColor: "#D3F9D8"
  28.         }
  29.     },
  30.     "(Status:equals:Delivered)"
  31. );
  1. Use $Crm.user.role.name to retrieve the role of the currently logged-in user.
  2. When the role is Sales Executive, use ZDK.Page.getList().maskField() on the Phone_Number field to mask the first 7 digits, where 
    1. length defines how many characters should be hidden
    2. character: '#' specifies the masking symbol
    3. reverse: false ensures masking starts from the beginning, allowing partial visibility.
  3. When the role is Support Agent, use ZDK.Page.getList().maskField() on the Phone_Number field to mask all 10 digits, fully hiding the phone number using the same masking parameters.
  4. Use ZDK.Page.getList().style() to apply conditional styling to list records by configuring the record parameter to set the row backgroundColor.
  5. Apply the condition (Status:equals:Cancelled) to highlight cancelled records in light red, and (Status:equals:Delivered) to highlight delivered records in light green, enabling quick visual identification.

  6. Here is how the Client Script works for a "Sales Executive".



  7. Here is how the Client Script works for a "Support Agent".



  8. Here is how the Client Script works for a for other roles like, Manager and Admin.



6. Summary

  1. Mask sensitive fields dynamically in List Page Canvas
  2. Apply role-based logic using current user context
  3. Improve list view readability with conditional record styling

7. Related Links

  1. List Page Canvas
  2. Client Script Overview
  3. ZDK Documentation
  4. Event dictionary
  5. Client Script related Kaizen posts








    • Sticky Posts

    • Kaizen #198: Using Client Script for Custom Validation in Blueprint

      Nearing 200th Kaizen Post – 1 More to the Big Two-Oh-Oh! Do you have any questions, suggestions, or topics you would like us to cover in future posts? Your insights and suggestions help us shape future content and make this series better for everyone.
    • Kaizen #226: Using ZRC in Client Script

      Hello everyone! Welcome to another week of Kaizen. In today's post, lets see what is ZRC (Zoho Request Client) and how we can use ZRC methods in Client Script to get inputs from a Salesperson and update the Lead status with a single button click. In this
    • Kaizen #222 - Client Script Support for Notes Related List

      Hello everyone! Welcome to another week of Kaizen. The final Kaizen post of the year 2025 is here! With the new Client Script support for the Notes Related List, you can validate, enrich, and manage notes across modules. In this post, we’ll explore how
    • Kaizen #217 - Actions APIs : Tasks

      Welcome to another week of Kaizen! In last week's post we discussed Email Notifications APIs which act as the link between your Workflow automations and you. We have discussed how Zylker Cloud Services uses Email Notifications API in their custom dashboard.
    • Kaizen #216 - Actions APIs : Email Notifications

      Welcome to another week of Kaizen! For the last three weeks, we have been discussing Zylker's workflows. We successfully updated a dormant workflow, built a new one from the ground up and more. But our work is not finished—these automated processes are
    • Recent Topics

    • Is Zoho Marketing Plus part of Zoho One?

      Hi, Is the new fancy Zoho Marketing Plus part of the Zoho One package? Is there any benefit in using this rather than the standalone products? Many thanks Jon
    • Is it possible to Bulk Update 'Product Name' in Zoho Desk?

      Is it possible to Bulk Update 'Product Name' in Zoho Desk? I cannot see that option now. Kindly help how we can do it.
    • Change visable Subform fields

      I have a form with 4 subforms in it. I added another field to each of the subforms in my main form. Now, how do I update the subforms to show the new fields that I added?
    • Trial Extenstion/ 2nd Go!

      Hi, Recently trialed FSM bit didnt get a chance to try out the most recent features is it possible to get another trial to try the new features and see if I can make it work for me?
    • Weekly Tips : Take Control of Your Sent Emails using Outbox Delay

      Ever clicked “Send” on an email, then instantly realized you forgot something—like a file, an attachment, or even made a small typo? It happens more often than you'd think. Wouldn’t it be helpful if your email waited a little before actually going out?
    • Format of data after export to spreadsheet

      Dear Zoho, can you explain to me what is the point of a report exporting to XLSX if the format of the amounts that will be created there is in text format and not suitable for anything? Why do I need data in a sheet with which nothing more can be do
    • Customer Payment

      Seprate voucher required for cash and bank .You can not authorized any one to enter cash payment .In statement clearly shown is it bank receipt or cash recipt .
    • how to add previous month purchase bill and claim ITC

      Hello we have a unclaimed ITC bill of April (we didn't claim it in may as seller didn't uploaded his gstr1 ) when we trying to file gstr 3b in june month we noticed the bill has been uploaded (april bill) .how to change the filing month of that april
    • Deluge security enhancements

      Hello everyone, At Deluge, security is a top priority, and we're continuously working to enhance the platform's safety and reliability. As part of our ongoing commitment to secure coding and industry best practices, we're rolling out key updates to how
    • How do I set users up to only send emails using org emails?

      We run marketing campaigns for multiple clients and strictly send emails using the official organization addresses provided by each client. However, we've encountered several instances where users unintentionally send emails from their own company accounts—a
    • open multiple notes at a time.

      Hey there, New to Notebook and liking it, but one thing that's really a bother is not being able to open more than one note at a time, either in a new window or in a new tab. Often times, I like to copy/paste from one note to another or compare drafts
    • Let’s Talk Recruit: Forms that think before you do!

      Welcome back to our Let's Talk Recruit series. In our previous post, we shared highlights from our community meetups held across India. This time, we’re talking about something that often gets overlooked but makes a huge difference once you set it up
    • PEPPOL Support Needed for Zoho Books in Europe

      I'm reaching out to discuss the urgent need for PEPPOL support in Zoho Books for European users. With Belgium mandating B2B e-invoicing via PEPPOL starting in 2026, many of us are struggling to manage invoices without this integration. While Zoho Books
    • Allow Equity Accounts to be Used for Expenses

      Currently, when entering an Expense or Bill, the Expense Account (account to be debited) allows for accounts in any of these categories to be chosen: COGS Expense Other Current Liability Fixed Asset Other Current Asset Noticeably missing are Equity Accounts.
    • メール一括配信の未送信のメールについて知りたい

      メール一括配信の後の、未送信のメールの数は添付のようにシステムから連絡がくるのですが それらの対象者を知りたい。レポートなど一覧で知りたい。 また配信対象者なのに(担当者、リード)の メールの履歴に配信したメールの件名でさえ表示されないのはどう理解したらよいのか知りたいです。 また、これらの人をレポートで一覧で出す方法を教えてください。把握したいためです。
    • How do I add the time zone for the each recipient/subscriber

      Hi, I've read that Zoho allows for emails to be sent at a certain time based on the recipient's time zone. How do I add the time zone for the each recipient/subscriber? Thanks!
    • Zoho Formsから獲得した見込み客をSaleIQでトラッキングし、そのトラッキング情報をCRMに集約することは可能でしょうか?

      Zoho formsを活用しています。 Zoho CRM、Zoho SalesIQと連携するよう設定しており、Zoho formsから獲得した見込み客の情報はCRMに連携されるのですが、トラッキング情報はZoho CRMの見込み客データ内の 関連リスト 訪問-Zoho salesIQ にデータが反映されません。※添付画像参照ください 考えられる原因や対策などありましたら教えていただけないでしょうか。 よろしくお願い致します。
    • Marketer’s Space: Using Zoho CRM Data for Dynamic Content and Personalization in Zoho Campaigns

      Hello Marketers! Welcome back to Marketer’s Space. Do you want to send emails or SMS that feel less like mass messages and more like one-on-one conversations? By integrating Zoho CRM with Zoho Campaigns, you can pull in rich customer data and use it to
    • Add Attendees to Session months before the Event

      I need to manually add Attendees to Sessions right away for an event that's taking place in 6 months so that the Speaker can communicate with them in advance of the event. How can this be done?
    • Switching hosts while meeting is occuring

      We had a team meeting in Zoho Meetings this morning, but the person listed as the host had to leave the meeting early. We looked for an option to set me to host, but didn't see the option, and we incorrectly assumed that it would be like Zoom in that
    • Refund Form Can’t Reverse “Bank Charges” Line — Throws Off Reconciliation

      Zoho, When we pay a vendor, the Payment screen lets us add a “Bank Charges” amount (we post a $1 processing fee there). Perfect. But on the Refund popup there’s no matching field, so the refund can only return the net expense. If our processor sends back
    • Trigger for Validation Rules

      Currently in Zoho CRM we can set a trigger for workflows, blueprints etc in a custom deluge function But Validation Rules are missing For example if I run a custom function to update a record, it bypasses the validation rules It would be really beneficial
    • ZOHO Desk blocking emails from creating tickets

      Hi We have been noticing some issues since last week ZOHO Desk is not creating a ticket which is still in our affiliate mail box.
    • how to install desk

      how to install desk
    • How to turn off ability to share Knowledge-base article with social networks

      Is there a way to deactivate the link at the bottom of a Knowledge-base article so that it can not be shared via Facebook or Twitter?
    • Automatically Hide Unauthorized Sections from Agent Interface in Zoho Desk

      Hello Zoho Desk Team, We hope you're doing well. We’d like to submit a feature request regarding the user experience for agents in Zoho Desk who do not have permission to access certain sections of the system. 🎯 Current Behavior At present, when an agent
    • Be more selective of which chats you want to convert as requests

      Greetings from Zoho SalesIQ! We hope you are all in the pink of health. We're happy to announce that we have an update with respect to the SalesIQ-Desk integration that can make your customer engagement more efficient. By combining the power of Zoho SalesIQ with Zoho Desk, you can create a wholesome help desk solution for businesses and take your customer service and support to new heights.This delivers a complete view of all your support interactions in one, organized database. Zoho SalesIQ and
    • Is there a way to prevent a user from removing a payment method on a live, recurring subscription?

      As it stands, if you allow users to remove payment methods, they can do so on live subscriptions. This leaves the sub without a payment method. The user should be able to REPLACE the card with a new one, but not remove all payment methods. We have had
    • Assistance Required: Report Export to Excel and WorkDrive Upload via Deluge

      I'm working on automating a scheduled workflow in Zoho Creator that needs to run weekly. The goal is to: Export a report from Zoho Creator in Excel (.xls or .xlsx) format, and Upload the exported file to a specific folder in Zoho WorkDrive using a Deluge
    • Useful enhancements to Mail Merge in Zoho CRM

      Dear Customers, We hope you're well! We're here with a set of highly anticipated enhancements to the Mail Merge feature in Zoho CRM. Let's go! Mail Merge in Zoho CRM integrates with Zoho Writer to simplify the process of customizing and sharing documents
    • How can I see the actual copy sent to the specific contact?

      I have setup a journey in Marketing Automation and created addition of contact in a specific list as the trigger, emails are sending to the contacts, but I can't see the actual copy sent to any specific contact in the list. Please guide me, where can
    • Client Script for Task Module

      When do we expect the client script for the tasks module?
    • Formula Fields inside of Blueprint Transitions

      We would like to have formula fields inside of blueprint transitions. We type in currency fields and would like to see the result inside of a formula field. Our use case: Send out a price for XY 1. Filling out cost fields 2. See gross profit
    • inventory based on bills and not physical stock

      Hello, I have noticed a very annoying issue with zoho books/inventory. I use composite items. If I have an sub assembly item on back order, I am unable to make up the composite item, even when I have received the goods and it is in my stock. I have to convert the PO into a BILL in order for the item to show as 'Accounting Stock'. The problem is that the supplier Invoice is not shipped with the goods, but can follow even a week later. So I have to make the bill have a 'dummy name and number' until
    • Using Zoho Inventory for managing Item compatibilities

      Use case: Using Zoho Inventory for managing (as an example) aftermarket car parts, where a single part can suit many makes, models and years. How do most businesses assign and manage compatibility for each part? Do ZI users typically do this using multi-select
    • Unable to enter manual journal entries in AR/AP.

      Hi there, i am facing some problem relating to AR/AP. I want to make some entries in AR/AP through manual journal. for example. some time I send cash 500 to Mr. A (Customer) for any purpose and then after 2 or 3 days Mr. A returned back 700 to me and
    • Questions regarding WorkDrive

      Here are my questions regarding WorkDrive: Does WorkDrive have a limit on the number of downloads? What will happen if a file is downloaded excessively? Does WorkDrive have any restrictions on download speeds? Are there any limitations on downloading
    • How to record tips from customers

      I run a cleaning service business and on occasion customers include a tip with their check payment. How can I record the amount paid for service and the tip separately? Any amount over the invoice is looked at as an overpayment and suggest a credit note
    • Multi-currencies in Zoho Books

      I'd like to request multiple currencies in Zoho Books. I have customers paying in USD, CAD, CNY. I need to bill customers in these currencies too. I can set up a base currency, and then set up a exchange-rate table to convert these currencies.
    • I want refund of Zoho standard subscription on WEB payment

      Hi, Kindly help to refund the WEB payment made on 13/07/2025 for Zoho standard annual subscription. I didn't find the software useful for my project. Regards
    • Next Page