Mi cámara se desconecta permanentemente.

Mi cámara se desconecta permanentemente.

Buenos días. Tengo una cámara web de última generación. En concreto el modelo W4DS de VIZOLINK. Realiza una primera conexión pero después se desconecta con el mensaje de que no es compatible con ZOHO. Me extraña mucho que una aplicación tan reciente cometa ese tipo de fallos. Los controladores de la cámara están actualizados. he probado con diferentes navegadores. la compartición de la cámara está habilitada. No logro saber cual es el problema. Solo me ocurre con este portal de web cam. ¿Cuál puede ser el problema? ¿Tiene alguna solución que no sea comprar otra cámara? En cambio el audio, si funciona.
Gracias
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