No bank feeds from First National Bank South Africa since 12 September

No bank feeds from First National Bank South Africa since 12 September

I do not know how Zoho Books expects its customers to run a business like this.
I have contacted Zoho books numerous times about this and the say it is solved - on email
NO ONE ANSWERS THE SOUTH AFRICAN HELP LINE

Come on Zoho Books, you cannot expect people to run a business like this!?

Refreshing feeds does not work and just returns and exception code.