Hello everyone,
We're thrilled to introduce a new feature in Zoho Sprints: "Share work item"
Collaboration across projects and users is now easier with the introduction of the Share work item feature. You can now share work items with users who are not part of the project, as well as across projects.
Here's a use case that will help you understand the feature in real-time:
Say the HR team needs to assign training-related work items to various department teams (projects) across the organization. Manually creating and managing each of these work items is time-consuming and inefficient.
Using the Share work item feature, the HR team can easily share training-related work items with multiple projects. Then, the team can track progress right from the source work item, making it easier to monitor training completion and collaborate with department heads.
Occasionally, the HR manager needs to review and approve training work items before they are finalized. Since the HR manager is not directly part of each department’s project, they don’t have access to the work items by default. In these cases, the project owner can share the work items with the HR manager with “Write” permissions, allowing them to review, comment, and approve the training-related work items without being a project user.
For a closer look at the functionality of this feature, check out our
help document.
If you have any questions regarding this feature, feel free to drop them in the comments section, or write to
support@zohosprints.com.
Thank you
Zoho Sprints Team
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