Hello users,
We've rolled out new features and enhancements to elevate your accounting experience in Zoho Books. Dive in to discover what's new in Zoho Books this August.
Update Reports Permissions
We’ve enhanced report permissions in Zoho Books to make your organization more secure. For new organizations, you will need to give access to both reports and the related modules while creating roles. For existing organizations, you will get a notification and should edit the roles missing these permissions. We’ve also added a "Skip Module Access" option so you can share reports with specific users without enabling module permissions for them.

Create Custom Dashboards
You can now customize your dashboards using predefined components, marketplace widgets, and reports. You will be able to reorder, edit, delete, and resize the charts and components in the dashboard. You can also mark your custom dashboards as favorites and manage dashboard permissions for your users. Please note that this feature is only available for the Elite and Ultimate plans of Zoho Books.

Migrate to Kenya Edition [Kenya Edition]
We have introduced a new migration tool that allows you to migrate your Zoho Books organization from Global to Kenya edition effortlessly. This tool will appear at the top of the left sidebar if certain prerequisites are met and highlights the features available in the Kenya edition. You will also be able to disable all unsupported preferences with a single click.
If your organization has no existing taxes, the migration will occur immediately. If there are existing taxes, you will be able to replace them with edition-specific taxes or delete them.

Add Dispatch From Address [India Edition]
A dispatch address in Zoho Books is the location from which your goods are shipped. For e-Invoice enabled organizations, you can include this address in templates and PDFs of invoices and credit notes. It supports various templates like Spreadsheet, Spreadsheet Plus, Spreadsheet Lite, and custom templates.
To enable this feature, go to Settings > Customization > PDF Templates > Templates > Invoices/Credit Notes. Edit a template that supports dispatch addresses and check the Show Dispatch From Address box in the Transaction Details section.

e-Invoice QR Reader App [India Edition]
We have introduced the e-Invoice QR Reader app for iOS and iPadOS users of Zoho Books. This app scans, decrypts, and validates your e-Invoice QR codes in compliance with India's tax regulations.
Every e-invoice generated in the GST portal has a unique QR code containing crucial details such as the GSTIN and seller information. When you scan a valid QR code using the app, it displays essential invoice details like the organization name, GSTIN invoice date, total, and tax total. If an invalid QR code is scanned, the app immediately notifies the user. Download the E-invoice QR Reader app today to streamline your e-invoicing process.

Wio Bank Integration [United Arab Emirates, Saudi Arabia, Bahrain, Kuwait, Qatar, Oman Editions]
Wio is a digital finance platform licensed by the Central Bank of the UAE that offers personal and business banking services. If you have an account with Wio Bank, you can connect it with your Zoho books organization. Once you connect your bank account, you will be able to automatically fetch your bank feeds to Zoho Books without a third-party service provider.
To connect your Wio Bank account with Zoho Books, go to Banking > Add Bank or Credit Card > Wio Bank PJSC and then click Yes, Configure bank account in the popup that appears.

VAT Carry Forward [Kenya Edition]
Zoho Books now supports VAT carry forward in the VAT3 return, which allows you to carry forward excess VAT from one tax period to the next. If the current VAT value is claimable, you can select the carry forward option, and the amount will be reflected in Box 17. This allows businesses to use the extra VAT from past periods to reduce their future VAT payments and report taxes accurately.
Late Payment Penalties for VAT [Kenya Edition]
In Kenya, late VAT payments incur a 10% penalty, and the Kenya Revenue Authority (KRA) adds another 20% penalty on unpaid amounts. To handle this in the VAT3 return, we've introduced a new flow. First, the total tax due is recorded in the VAT Payable Account, whereas the penalties and interest will be tracked in an expense account. Finally, these amounts will be settled using a specific bank account to ensure financial balance.
TDS Receivables Summary Report [India Edition]
We have introduced the TDS receivables summary report that summarizes the total TDS deductions made on invoices, bills of supply, customer debit notes, and credit notes in your organization. Additionally, the report can be grouped based on customers or TDS sections , and the columns in the report can be customized. You can use this report to verify the TDS amount deducted and reported in your Form 26AS.
To view your Tax Receivables Summary report, go to Reports > Taxes and select TDS Receivables Summary.

Enhanced Barcode Templates
We have made some enhancements to the barcodes in Zoho Books. Now, you can add fields like MRP (Maximum Retail Price), Organization Name, and Company Logo to your barcode templates. Additionally, you can now add units (e.g., kg, litres, pieces) to barcodes, displaying the item's measurement information along with your organization name.
To enable these features in your barcode templates, go to Settings > Items > Field Customization.

Other Feature Enhancements
Use custom fields to search for manual journals in the advanced search bar.
You can now calculate custom formula fields for all existing records, not just new or edited ones. Once the existing records are updated, you'll receive a notification.
Export your manual journals in bulk faster by processing files in the background and sending them to your primary email.
You can now include the Maximum Retail Price (MRP) of an item while creating or editing it. [India Edition]
You can now apply Tax Deducted at Source (TDS) in your quotes, sales orders, credit notes, recurring invoices, purchase orders, and vendor credits. [India Edition]
That's it from us for this month's product updates! We hope the latest enhancements are helpful for your business. You can also visit the What's New timeline for byte-sized information about our previous feature updates and enhancements.
We'll catch you in next month's product updates. Until then, if you require any assistance or need clarifications, feel free to write to us at support@zohobooks.com, we'd be happy to help!
Best regards,
The Zoho Books Team

Recent Topics
Unable to Receive Emails on Zoho Mail After Office 365 Coexistence Setup – Error: 553 Relaying Disallowed
Hello, My domain name is bigniter.com, and I’ve been using Zoho Mail as my email service provider without any issues. Recently, I followed the steps outlined in the Zoho documentation to enable Coexistence with Office 365: 🔗 https://www.zoho.com/mail/help/adminconsole/coexistence-with-office365.html#multi-server
API Pagination Error: 'from' Parameter Limit
Hello, I am encountering an error while paging through the Zoho Desk API results: Status code: 422 - {"errorCode":"UNPROCESSABLE_ENTITY","message":"The value passed for field 'from' exceeds the range of '0-4999'."} Is 5000 the maximum number of records
How to go to the next open ticket in the queue when agents closes ticket
Zoho Desk When agent closes a ticket - eg when they choose 'Send and Close" - where is the setting that automatically redirects them to the next open ticket in the queue?
External download link limit
Can You please help us to understand this For Zoho WorkDrive external users, the download limit is a maximum of 5 GB total download size and a maximum of 50 first-level files and folders What is the meaning of first level? We are using these files in
Applications built with Zoho Creator
Hi, I’m really interested in seeing how others have built their application using Zoho Creator, especially those designed for external users (clients, vendors, or the public). If you’ve developed something along those lines and don’t mind sharing, I’d
CRM verify details pop-up
Was there a UI change recently that involves the Verify Details pop-up when changing the Stage of a Deal to certain things? I can't for the life of me find a workflow or function, blueprint, validation rule, layout rule ect that would randomly make it
Automatically Add Recurring Zoho Meeting Events to Zoho Calendar / Zoho Meeting Calendar
Hello Zoho Meeting Team, Hope you are doing well. We would like to request an enhancement regarding recurring meetings created inside Zoho Meeting. At the moment, when we schedule a recurring meeting in Zoho Meeting, it does not appear in Zoho Calendar
The difference between Zoho Marketing Automation and Zoho Campaigns
Greetings Marketers! This post aims to differentiate between Zoho Marketing Automation and Zoho Campaigns. By the time you get to the end of the post, you will be able to choose a product that objectively suits you. What is Zoho Marketing Automation?
Custom templates for calendar report
What about being able to design custom templates for the calendar report, as well as for other types of reports? I think more users are waiting for this.
Super Admin Logging in as another User
How can a Super Admin login as another user. For example, I have a sales rep that is having issues with their Accounts and I want to view their Zoho Account with out having to do a GTM and sharing screens. Moderation Update (8th Aug 2025): We are working
Print a price list or price book
Hi Community. Am I right in concluding that Zoho has no functionality to print a price list from either Zoho CRM, Zoho Inventory or Zoho Books? I won't get stuck on the fact that Zoho doesn't sync price books between Zoho CRM and Books/Inventory (more
Disable payment thank-you emails
Hello, can someone please tell me how to disable sending of the "Payment Thank-You" emails?
Maximum tags possible in Contacts Records
I read in some documentation that Zoho allows a total of 200 tags across all records. Is this correct? So is it not possible to have one tag per record for 500 records?
Zoho inbuilt Telephony made a lot of issues!
Hi there, I am a user that I am working with zoho inbuilt telephony around 1 month. Non of my colleagues are happy with this app! most of the time customer cannot hear my customer service team, customers say our voice is breaking. whenever Telephony support
Require ticket resolution
Hi Zoho team, Is there a way to require resolution even if an agent did not use a blueprint? for example, our blueprint has a "resolve" transition but what if agent revoked blueprint and manually set the status of ticket to closed? Is there a way where
Integrate your Outlook/ Office 365 inbox with Zoho CRM via Graph API
Hello folks, In addition to the existing IMAP and POP options, you can now integrate your Outlook/Office 365 inbox with Zoho CRM via Graph API. Why did we add this option? Microsoft Graph API offers a single endpoint to access data from across Microsoft’s
Any way to "Pay with Check" or "Refund with Check" for Credit Notes?
When we have a Bill in Zoho Books, we can select the "Pay with Check" option which then allows us to print/cut the check directly out of Zoho Books. When we created a Credit Note and want to refund the customer, is there any way to Refund with Check,
CRM Mobile reports
When our engineers finish a job they like to email the customer a job report. This is best done todate as an email template but we can find no way to include an image field from that module. Is there any other options?
Items Below Reorder Point Report?
Is there a way to run a report of Items that are below the Reorder Point? I don't see this as a specific report, nor can I figure out how to customize any of the other stock reports to give me this information. Please tell me I'm missing something s
Unify All Zoho Video Meeting Experiences into One Standardized Platform
Hi Zoho Team, We would like to share an important user experience concern regarding the current state of video meeting functionality across the Zoho ecosystem. The Problem Within Zoho, there are multiple ways to initiate or schedule a video meeting: Zoho
When Zoho Tables Beta will be open to EU data center
Hello all, We in EU are looking at you all using and testing and are getting jealous :) When we will be able to get into the beta also? We don't mind testing and playing with beta software. Thank you!
Start Form on a different page (i.e., hide form pages)?
I have a Zoho form that uses the `Field Alias - Prefill URL` feature. My goal is to have a pre-filled field that directs the user to a specific starting page in the form. For example: The URL will have a field alias that will auto-populate a field with
Prevent new Record Association
Hello all, We have a small sales organization therefore, it's helpful for everyone on the sales team to be able to view the full list of accounts to assist in preventing duplicate accounts from being created. However we want to prevent people from creating
Microsoft Teams now available as an online meeting provider
Hello everyone, We're pleased to announce that Zoho CRM now supports Microsoft Teams as an online meeting provider—alongside the other providers already available. Admins can enable Microsoft Teams directly from the Preferences tab under the Meetings
Standard Payment Term is not pulled from account to quotation
Hey Team There seems to be something off. I do have "Net 30" as my default payment term in Zoho Books for my customers. If, from the customer overview or quote section, I create a new Quotation, the payment terms field stays blank and doesn't get the
Passing the CRM
Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when
How can we disable "My Requests"?
We are not using this functionality in our system at all and our users get confused.
Update Subform in specific field(Status) without affecting other fields in Zoho CRM using Deluge?
Scenario: PRODUCT Module(change name Plot) in any product status change From Available to Booked then on PROJECT Custom Module have Subform So, Subform name is Property Details now in that Subform 1 field is STATUS that update according to product status
PayPal payment received recording problem
Hi, A little while back one of our customers used the PayPal payment option to pay an invoice For some reason though the payment is showing up twice within the Payments section of the invoice! Instead of setting the invoice value to ZERO, it now shows a negative value Anyone else face this problem? I've checked PayPal and there is only 1 payment in reality... A bug? Actonia ps: for anyone from Zoho Customer Service or tech team, its Invoice 785 in our account
string(87) "{"code":"INVALID_TOKEN","details":{},"message":"invalid oauth token","status":"error"} " grtting this error
Using access token i am trying to add sales orders through api but it is throwing errors like the above i have mentioned. Please help me for that
How to mute chat notification sound by default in Zoho SalesIQ?
We’ve recently embedded the Zoho SalesIQ chatbot on our website, and we’ve noticed that notification sounds sometimes play even when the visitor hasn’t interacted with the chat widget yet. We’re trying to understand two things: Why do these sounds occur
How to Hide Article Links in SalesIQ Answer Bot Responses
I have published an article in SalesIQ, and the Answer Bot is fetching the data and responding correctly. However, it is also displaying the article link, which I don’t want. How can I remove the link so that only the message is shown?
ZOHO CRM App - Open Meetings Option Not Appearing
Hello. I have a sales rep who's using the Zoho app and says that when he selects the account, the Open Meetings option with the + sign does not appear. It doesn't matter if it's a new account with no previous meetings or an existing account. Any ideas
Currency limitation when integrating Zoho CRM & Zoho Books
Brief Video of Problem: https://www.loom.com/share/d61d1d07d0904e149d80c1901a22418e. Background · Our business is based in Australia and we have to have Zoho Books in AUD to comply with tax and reporting regulations in Australia. · We sell
Add RECURRING option when adding email to calendar events
When you add an email to a calendar event, there is no option to make that new calendar event into a recurring event. It is counterproductive to make an event from your email to then have to go to your calendar, find the event, and make it recurring.
Using Contains as a filter
We are using Zoho Reports, ServiceDesk Plus analytics. I do not see how to create a report filter using Contains comparison of a string values, is one string contained in another. For example, Task Title contains the word Monitor. Is this possible in Zoho Reports? This reporting feature is available in SDP reporting. Thanks in advance, Craig Rice
LINE Auto Message Connect to Zoho
When I integrated LINE into the CRM, I was prompted to disable “Chat,” “Auto Response,” and “Greeting Messages,” and to enable the webhook. However, since I have already set up some auto-reply features in LINE, including Rich Messages and greeting automation,
Option to block bookings from specific email address or ip adresss in zoho booking
Sometime few of our client keep booking irrelevant booking service just to resolve their queries and they keep booking it again and again whenever they have queries. Currently its disturbing our current communication process and hierarchy which we have
Threaded conversations for emails sent via automation
Hi Guys, I hope you are doing well. Don't you guys think we should have an option in a workflow to notify users either as a new email or the previous email thread. For example, if you have one deal in the process and there are 10 different stages during
All new Address Field in Zoho CRM: maintain structured and accurate address inputs
The address field will be available exclusively for IN DC users. We'll keep you updated on the DC-specific rollout soon. It's currently available for all new sign-ups and for existing Zoho CRM orgs which are in the Professional edition. Managing addresses
Next Page