Why should you integrate Zoho SalesIQ with Google Analytics?

Why should you integrate Zoho SalesIQ with Google Analytics?

Hello everyone. Greetings from Zoho SalesIQ!

 

Today, we are going to take a detailed look at the possibilities and outcomes when integrating SalesIQ with Google Analytics. Some of us may have lingering questions on this topic and here we are, with a clear explanation on the differences in data obtained from these two platforms and the benefits of integrating these, to get the best analytics experience for your business.

How does Google Analytics integration in SalesIQ help you?

Zoho SalesIQ is an all-in-one customer engagement and support platform that provides essential data about your website visitors, making it a game-changer for your website visitor conversions. It also provides a lot of vital analytical information that includes reports such as visitor analysis, operator activity, website traffic summary etc., for your analytics purposes.

In addition to the already available analytics on SalesIQ, if you also use Google Analytics for your business, then we have a bonus for you there as well. SalesIQ allows integration with Google Analytics that will enrich and enhance your analytics experience, by letting you analyse the various SalesIQ chat events as well, within your Google Analytics dashboard. This opens the doors to exploring and interpreting SalesIQ's chat-related data such as the number of chat button clicks, chats closed, chats connected, chats initiated, chats missed, visitor feedback and so much more that will add to your analytical data immensely, on your Google Analytics dashboard.


What difference in data is there on SalesIQ and Google Analytics?

Both SalesIQ and Google Analytics give important data about your website visitors, that can help you streamline your business operations and in taking informed business decisions.
SalesIQ's Reports Module provides all the necessary analytical information that you will need for your business. It has various sections that will give a detailed view of the website visitor activities, portal operator activities, and overall website activity.



Google Analytics, on the other hand, also provides a wide variety of data and analytical information relating to your business performance.
There may be a slight difference in the data received from both these platforms, as SalesIQ can efficiently distinguish a new visitor from a returning visitor, thereby giving you a more accurate and practical view of your website visitors.




Additionally, there have been recent features in certain web browsers that specifically block Google Analytics from tracking visitors and getting any information about them. Google Analytics will not be able to pick up any data about such users and visitors, while they will show up on your SalesIQ dashboard. Convenient, right?

 

Why is SalesIQ a must-have?

Every business today needs to keep track of their analytics to understand their business position and get important insights into their performance. But is that all that's required?

SalesIQ has real-time customer engagement and support features that help connect a business with its website visitors. With SalesIQ you can actually see who is currently on your website. It lets you engage and interact with them proactively, allowing you to target the right visitors strategically and then convert them to customers.




Isn't that reason enough to use Zoho SalesIQ for your business?

I'll leave you with that intriguing thought. Thank you for reading through and we will see you in another informative and useful post soon. For additional information on integrating SalesIQ with Google Analytics, please refer to our help guide here.

    • Recent Topics

    • Enable History Tracking for Picklist Values Not Available

      When I create a custom picklist field in Deals, the "Enable History Tracking for Picklist Values" option is not available in the Edit Properties area of the picklist. When I create a picklist in any other Module, that option is available. Is there a specific reason why this isn't available for fields in the Deals Module?

    • The Grid is here!

      Hey Zoho Forms Community! 👋 We’re thrilled to announce the launch of a feature that’s been on your wishlist for a while: Grids What is Grids? Grids let you place form fields side by side in multiple columns to create a more concise and organized form

    • Multiselect lookup in subform

      It would be SO SO useful if subforms could support a multiselect look up field! Is this in the works??

    • AutoScan Not Working Since April -Support says it with engineering

      Hi there, Autoscan has not been working on my account since April. Without this feature, completing expenses reports is laborious and error-prone. I keep asking for updates seeing as this is a critical feature, but told that it's being looked into and

    • Is there a Waiting Room Before The Webinar Starts?

      It appears that there is no waiting room before a webinar starts. For example, with most webinar software you can collaborate with your co-presenter, set up your presentation and check to make sure everything sounds right before you go live. Zoho Meeting/Webinar

    • Optimizing Zoho CRM Integration – Tips & Insights Needed

      I hope you're all doing great! I'm currently working on integrating Zoho CRM with our platform, which helps users get iPhone Free of cost through verified government programs. Everything's coming together nicely so far, but I'd really appreciate some

    • Forms - Workflow

      Apologies if this has been asked before. I would like to know if there is a way to setup a form where a customer completes the fields/questions on Page 1 and then it is forwarded to an internal department employee who completes the fields/questions on

    • GSTIN Public Search API

      Does zohobooks have an api using which i can search GST numbers and get their details?

    • Multiple locations but one parent company

      I am trying to configure my accounts that have multiple locations under one parent company to show separate locations in the portal.   

    • Using the "Like" operator in Custom Formula

      HI there, Can someone please explain the way to use the "LIKE" operator in an IF statement to compare strings? I have tried the following but am not getting the results I'm after. if( "CurrentStatus" like 'Rejected*','Unsuccessful','Pipeline') Thanks Matt

    • Choice-based Field Rules on Global Lists

      Hi, The new Choice-based Field Rules should also be able to work with Global Lists not just local lists. Thanks Dan

    • Customer Parent Account or Sub-Customer Account

      Some of clients as they have 50 to 300 branches, they required separate account statement with outlet name and number; which means we have to open new account for each branch individually. However, the main issue is that, when they make a payment, they

    • Writing SQL Queries - After Comma Auto Suggesting Column

      When writing SQL Queries, does anyone else get super annoyed that after you type a comma and try to return to a new line it is automatically suggest a new column, so hitting return just inputs this suggested column instead of going to a new line? Anyone

    • How can I populate dropdown data with information from another source or app?

      I want to maintain a list of items in another app (say in excel or another database) and sync those as items in a drop down menu, instead of copy pasting to import. Is this kind of a feature available?

    • Mass Print Attachments from Selected Records in Custom Module

      Dear Zoho CRM Team, We’d like to request a feature enhancement regarding the handling of attachments. Use Case: We have a custom module that stores invoices uploaded by our affiliates. Currently, we need to open each record individually to print these

    • ABA Files payment description

      Hi, is there a way to automate the payment description on the ABA file creation. When you paying many vendors having to put this in each time is very time-consuming. I couldn't see if there was a way to workflow this to automate using deluge.

    • How to handle this process need using a Blueprint?

      See one minute screen recording: https://workdrive.zohoexternal.com/external/eb743d2f4cde414c715224fc557aaefeb84f12268f7f3859a7de821bcc4fbe15

    • GDPR Contd. - Handling Lawful Bases for Your Customers using Zoho CRM.

      Hello folks,   Continuing from our previous GDPR post, we bring to you the first cut of GDPR centric enhancements that are released for handling lawful bases for your customers in Zoho CRM. For your understanding we have split the entire process into three sections: Identifying Data Processing Basis Updating the Data Processing Basis in Zoho CRM  Consent Management in Zoho CRM 1. Identifying Data Processing Basis The fundamental principle to handle the personal data of your data subjects is to process

    • Upgrade the Lato font to the Lato 2 font

      While there's not a major difference, I noticed that Zoho doesn't use the upgraded Lato 2 font but it instead uses the standard one. Lato 2 enhances the look of letters and numbers when you italicize them, among little things that get tweaked. Is it possible

    • Validation Rule (Date)

      Hi There,  Can any anyone help me with the validation rule? I'm trying to fire a rule whereby the End Date cannot be before Start Date.  Any takers?  Manoj Nair

    • Masked Field Type with Permission-Controlled Visibility in Zoho CRM

      Dear Zoho CRM Team, Greetings, We would like to request a new feature that would enhance data security and access control within Zoho CRM, especially when handling sensitive internal information. Use Case: Our team occasionally needs to store sensitive

    • TDS Filing

      Is there any option for automatic 26Q and 24Q filing in Zoho books. Even Tally has this option. Why don't Zoho has this ? Is there any customisation available for this ?

    • How to properly setup Databridge on Linux Server?

      Hello guys, i am running a Linux server on which I am installing the Zoho Databridge via command line. The Zoho tutorial ( https://help.zoho.com/portal/en/kb/analytics/user-guide/import-connect-to-data/databases-and-datalakes/articles/postgresql-3-3-2021#1_How_do_I_install_Zoho_Databridge

    • Running Balance in Account Statement.

      Running balance should come by default in the accounting statements but in ZOHO we need to customize every time to get the running balance in accounting statement. I did not understand, when the bank account statement opened from Bank Menu can show the

    • Haven't used banking function for years and now want to reconcile and clean up my account

      I'm in the UK and have been using Zoho Books for my private mental health practice since 2018. Up until recently, I've entered everything manually and not reconciled any items with my bank account. Every year, I run a report for that year and use that

    • invalid element hsn_or_SAC

      Hi, I am trying to record expense in Zoho expense. when submitting I am facing this issue invalid "element hsn_or_SAC" please help me with this. Regards, Abdul Hameed M

    • Configuración

      Hola acabo de instalar Zoho CRM y quiero configurarlo correctamente. Al respecto me surgen algunas dudas tales como la diferencia entre: Cuentas, posibles Clientes y Contactos. ¿Conceptualmente que son cada uno? ¿Como se se relacionan entre ellos? Si

    • Plug Sample #14: Automate Invoice Queries with SalesIQ Chatbot

      Hi everyone! We're back with a powerful plug to make your Zobot smarter and your support faster. This time, we're solving a common friction point for finance teams by giving customers quick access to their invoices. We are going to be automating invoice

    • Recap - Desk Story Series

      In our exploration of the Wheels of Ticketing Series, we kicked things off by diving into a fundamental element of Desk Ticketing: the fields. These fields serve as the building blocks that gather essential information about tickets, customers, organisations,

    • Customization of Chat Transcript Emails in Zoho SalesIQ

      Hi Zoho SalesIQ Team, I hope you're doing well. We would like to request the ability to customize the email template that is sent to clients when they request a chat transcript from SalesIQ. Currently, when a client clicks the button to receive their

    • Tip of the Week #60– Reduce response time with shared inboxes!

      When customer messages are scattered across different platforms and team members aren't sure who's responding, delays are inevitable. Slow responses frustrate customers and create a poor experience for your brand, especially when expectations are high.

    • Empowered Custom Views: Cross-Module Criteria Now Supported in Zoho CRM

      Hello everyone, We’re excited to introduce cross-module criteria support in custom views! Custom views provide personalized perspectives on your data and that you can save for future use. You can share these views with all users or specific individuals

    • Hybrid project management in IT and software development services

      Project management models serve a wide range of audience, however the highest takers for Agile project management methodology are the IT and software services industry. The flexibility to develop and release software iteratively with continuous improvement,

    • Introducing Forms in Zoho Sheet

      We hereby bring you the power of ​forms in Zoho Sheet. ​Now, build and create your own customized forms using Zoho Sheet. Be it compiling a questionnaire or rolling out a survey, Zoho Sheet can do it all for you. Forms is an excellent feature that helps you collect information in the simplest of ways and having it in Zoho Sheet takes it a notch higher. Build Simple yet Powerful forms Building forms using Zoho Sheet is fairly simple. The exclusive 'Form' tab lets you create one quickly. Whether you

    • Introducing Zoho CRM for Everyone: A reimagined UI, next-gen Ask Zia, timeline view, and more

      Hello Everyone, Your customers may not directly observe your processes or tools, but they can perceive the gaps, missed hand-offs, and frustration that negatively impact their experience. While it is possible to achieve a great customer experience by

    • How to overcome Zoho Deluge's time limit?

      I have built a function according to the following scheme: pages = {1,2,3,4,5,6,7,8,9,10}; for each page in pages { entriesPerPage = zoho.crm.getRecords("Accounts",page,200); for each entry in entriesPerPage { … } } Unfortunately, we have too many entries

    • Zoho Payroll: Product Updates - June 2025

      This June, we’re taking a giant step forward. One that reflects what we’ve heard from you, the businesses that power economies. For our customers using the latest version of Zoho Payroll (organizations created after Dec 12, 2024) in the United States,

    • Issue with Missing Scope for Creating Service Report via Zoho FSM API

      Hello @Latha Velu , I am currently working on creating a connection to create a Service Report in Zoho FSM using the API. However, while configuring the required scopes, I noticed that the scope ZohoFSM.modules.ServiceReports.CREATE which

    • What's New in Zoho Inventory | January - March 2025

      Hello users, We are back with exciting new enhancements in Zoho Inventory to make managing your inventory smoother than ever! Check out the latest features for the first quarter of 2025. Watch out for this space for even more updates. Email Insights for

    • Overdue payments pending approval max

      I needed to validate update the email to pay for goods sold out, travel expenses and cars and vehicles for office, office supplies, properties purchase etc

    • Next Page