Zoho Sign product updates - Q3 2025

Zoho Sign product updates - Q3 2025

Hello everyone!

Q3 was all about AI. Here's the list of features and enhancements that have gone live, along with a list of what we have in pipeline for the last quarter:

  • AI-powered agreement management

  • Sending documents and authenticating recipients via WhatsApp

  • Document annotation

  • Document commenting

  • Delegate signing

Sending documents and authenticating recipients via WhatsApp

Collect signatures and authenticate your recipients via WhatsApp for even faster document turnaround time.

Learn more about the integration


Document annotation

Make minor edits and annotations to documents even after you have uploaded them in Zoho Sign. This is possible when the signature request is still in the "draft" state, or before your first recipient has signed.

Learn more about PDF editing



Document commenting

Easily collaborate with your recipients by adding or replying to comments right in your document—no need to rely on emails or phone calls.

Learn how document commenting works



Delegate signing

Designate and authorize an active user in your Zoho Sign organization to sign contracts on your behalf if you're unavailable.

Learn more about delegate signing



AI-powered agreement management

Draft or generate documents using Zoho Sign's integration with OpenAI—without the need to switch between applications.

Learn more about document creation using AI



We also launched several features and enhancements in our mobile app:

  • Personalizing SignForms URL

  • PFX signing

  • Drag-and-drop for images, notes, and files in split-screen mode

  • Improved ZoomView performance for smoother interactions

  • AI chat support

  • Witness signing, manages recipients, signer groups, and checkbox grouping

 

Here's what you can expect in Q4 2025:

Web

  • Document delivery and recipient authentication via Arattai

  • Recipient authentication via Stripe Identity, Vouched, and Didit

  • Improved document and organization reports

  • Sandbox environment

  • Integration with Zoho Projects

  • Video signing

  • Mobile signing enhancements


Native applications

Android

  • Integration with Zia

  • API-based document summary

  • Conditional and formula fields (for signer and sender)

  • Checkbox grouping

  • Signing documents with Singpass


iOS

  • Document commenting

  • Sending document for signature via WhatsApp

  • USB signing enhancement (macOS)

  • More support for Indian languages

 

You can find the complete list of changes and updates in our release notes. Check out our product roadmap to see future updates.

Watch this space for more official announcements. If you have any questions or comments, feel free to comment below or drop an email to support@zohosign.com or support@eu.zohosign.com (for EU region).

 

Happy signing!

 

Cheers,

Rajeev Sivaraman

Zoho Sign - User Education

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