Email is not being delivered.
I was always able to send my emails normally but in the last two weeks I noticed that my emails are not being received by one company. Before this two weeks everything was ok we were sending messages and emails without a problem, but then they stopped receiving my email. I tried adding other email addresses to see if other users can get the mail and indeed they do but the most important company is not receiving it. We already asked to see the Spam and Not wanted email, but it was not there either.
out of office
Hi, How do I set up my oout of office in Zoho mail?
Can't set up mx records with shopify domain for mail
Hello I just created a shopify store and I bought a domain name. In order to send email for my customers with my domain name I need to use zoho for this. After following the instructions I still can't fix the problem with the mx records in my dns set up in shopify. at one point I tried so many things I thought I would cancel my current zoho account and create a new one but apparently if you cancel your account you can't create a new one with same mail adress. here are screenshots of my problems.
Gsuite and Alias Error: The email address is already registered with another account which is not a part of this organization.
I had my email previously with Gsuite but I have canceled that and am now using Zoho. I signed up using the prefix for my domain email as "dustin" and that works fine. But when I go to add an email alias your system gives me this error: "The email address is already registered with another account which is not a part of this organization." How exactly do I disassociate my email with Gsuite so I can add an alias with my Zoho account? Thanks
I need my zbcode
Hi guys, I have yet to verify my domain but I have misplaced my zbcode. Is it possible for you to share it with me? Much appreciated. Thanks.
todos los correos de esta cuentas llegan a no deseados en los destinatarios
buena tarde, Por favor me ayudan, todas las cuentas que llegan desde las cuentas de este dominio, llegan al destinatario en no deseados.
Zoho Mail IMAP slow in Outlook
We have been having an intermittant issue over the last month or so where an email takes a long time to appear in Outlook (connected via IMAP) using Zoho Mail. Up to date emails can be seen in the webmail client, but often take an hour or more to appear in Outlook, even after clicking "Send/Receive" numerous times. I'd really appeciate if you could advise what is going on as we need to be replying to emails ASAP. This is the same for emails between staff and emails from clients. This may be a bit
Real email going to spam, filters not working
Hi, I have a problem which is pretty serious: genuine emails from potential clients are landing in the spam folder. I set up filters to filter any emails with words like "offer", "translation", etc. (things that tend to be in the subject line), but for some unknown reason, the filters are not working. This is quite a serious problem as I have to keep manually checking the spam folder even on my mobile when I am out, just to make sure I've not missed anything... Thanks for all assistance possible.
the sent mail reaches the unwanted folder (spam)
Hello, my email domain is @ grupoafco.com, the ip email servers are: 8.39.54.121 8.40.222.121 136.143.190.52 the emails I send arrive at spam, the configuration of SPF and DKIM are correct, I do not know what the problem is. Thanks and I remain attentive
SPF record
Dear. please help with the verification of the SPF record of our domain "damontingenieros.com". I have configured in the cpanel the SPF record but the outgoing emails are arriving as span, maybe they have added a new mail server and it has not yet been added to the SPF domain that is included. Thank you very much for your help
AA101:Oops! Something went wrong. Try again later
Hello, I have purchased 9 licenses for mail. When I try to import or add new mail id, it gives following error: AA101:Oops! Something went wrong. Try again later Can you please update me what needs to be done. These are live email ids and not able to create ids is a direct business loss. Please get it sorted immediately. I can always be reached at +91-9111-385-777. Regards, Akshay Hunka CEO, YatraWale.in +91-9111385777
Desconsiderar
Bom dia. Por gentileza desconsiderar o meu pedido já consegui recuperar. Grato.
Not able to retrieve account information with valid authorization token
curl -X "GET" "http://mail.zoho.in/api/accounts" -H "Authorization: Bearer <valid authorization token" This request gives 301 permanently moved error. I'm trying to get accountID using this API for sending email through api. Tried both http://mail.zoho.in/api/accounts and http://mail.zoho.com/api/accounts. No luck
Apple App Email - Issue
When I open up the app. and scroll down to all email the app shuts down. It has worked perfectly in the past. I deleted the app and reinstalled it and still have the same issue. Was there an update that had a bug? Need help!
How to unblock user in free subcription
Dear Sir, there is an account nitin@jaskaraninfra.com blocked , so how i can unblocked this account
incoming mail disable
Hello. Help please unblock incoming mail for mailbox hassan@dubaihotelsupply.com as per regulation, i changed new password, and incoming mail disabled. Pls kindly help. Thanks leon
Messages to Yahoo from 135.84.80.216 temporarily deferred (Again!)
ResponseCode 421, 4.7.0 [TSS04] Messages from 135.84.80.216 temporarily deferred due to user complaints - 4.16.55.1 to sky.com and yahoo.co.uk addresses. I understand that your "free tier" may keep suffering from people signing up to spam Yahoo customers, and I see from the last two years of history on this forum that ZOHO keep suffering from this problem. However, my question is: Are the business tier outgoing servers different from the free tier ones? i.e. Would it be worth me upgrading to take
Filters Gone Wild! An email filter no longer is correctly filtering incoming mail.
I've had the same filter since August 2017. It takes incoming mail and if it is "FROM" someone NOT IN "My Contacts", then it moves the email to a folder called "Unknown." This has helped me prioritize emails from people already in my contact list. Nothing has changed in my contact list or my filters in the past week, but starting last week, it randomly captures emails in this filter despite the senders being in my contact list. I've tested this with another email account that I have and the problem
how to set default email in Zoho mail desktop app
Hi guys, got two emails and one of them I don't use, when creating a new email it automatically selects the top email, how can I set a default email address to send from when creating new message. Thanks Lewis
Inbox
How can I make my unread emails stand out more? Sometimes I find it difficult to see which are unread.
Templates
How do I edit a template? Also, how do I add my logo to a Template?
SPF issue
I have 1 primary and 4 aliases. I have error that one of the SPF records is not working. This is the message when I click verify: We are unable to get TXT record for SPF right now. If you have added the TXT record just now, please wait for 30-45 minutes for the changes to propagate and try again. I can't verify each one individually and don't know what domain it's coming from. Can you help? Thank you, Mike
Cadastrei meu domínio errado
No inicio do cadastramento na primeira ação eu cadastrei errado meu dominio ao invés de enelsol.com .br eu digitei elsol.com.br, como faço pra arrumar isso?
Configuración Umbrales Enlaces
doonfigurar Alarmas en la herrmienta de acuerdo al correo de Fabio Díaz.
cPanel and Zoho intergration
Hi, Is there a way of leaving a copy in cPanel if i use zoho to host my emails?
Ask the experts 14 - A live forum Q & A on personalizing your Inbox views and email listing
Email is the universal and the most reliable communication mode for businesses. Hence Inbox is more like a virtual office for us, where our everyday work happens. Every person has his unique set of preferences when it comes to reading emails, arranging them or processing them. Thats why Zoho Mail provides you a horde of options and customisations to ensure that your Inbox is clean and clutter free. In this month's Ask the Experts, we will be discussing on the following topics: 1. Conversation views
Colours
Can I change the colour and theme of my email screen ?
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Under my account, i have a group : leanincareerprogramme@leaninmalaysia.com , how ever after set up send mail as, still cant send out email. Receiving failure message as such: Sending failed;Reason:554 5.1.8 Sender Address Blocked Please assist how to solve this issue, as other group email can send out emails normally
SMTP Timeout
Hello, I'm trying to send a mail using SMTP (smtp.zoho.com:465, using TLS), but I cannot reach the server. This is from 1 hour ago. I didn't have a problem before with this. Thank You, Stefan
Delay receiving email in all of mail clients
Dear Zoho Supoort. I can't get the "real time" email in all of my email client. I have to wait 5-10 minutes to get an email I have tested it in on Spark, Outlook, Apple Mail, & Thunderbird. Thanks Best regards
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :SPF match mandatory for 185.20.209.243
Hi, Getting this error when trying to send an email. Mail is not sent. an error message arrives. I receive mail, but I can not send anything.
New Mail button not working
Hiya - I'm having problems sending emails, can't get the 'New Mail' button to work and also can't reply to any emails... is it anything happening with Zoho at the moment or just my account?
Not able to retrieve account information with valid authorization token
curl -X "GET" "http://mail.zoho.in/api/accounts" -H "Authorization: Bearer <valid authorization token" This request gives 301 permanently moved error. I'm trying to get accountID using this API for sending email through api. Tried both http://mail.zoho.in/api/accounts and http://mail.zoho.com/api/accounts. No luck
Working with Conversation View
Coming from Gmail to Zoho, I cannot get the hang of the behavior in conversation view. When I click on Delete, I expect the whole conversation to go away, but it doesn't. Sometimes the only thing that happens is that one message changes font. It feels like I can't do *anything* while I'm reading messages. It's tedious to go back to the inbox to deal with a conversation. Other times, I click on a conversation because a new message has arrived, and it doesn't even open to the new message. All I get
SPF
SPF entries in my domains DNS are not configured to match with Zoho
Can't receive emails
Hello, My mailbox stopped receiving emails suddenly. I sent a number of test emails but received non of them. Email is: reservation@travellerto.com I checked my mx records but they seem to be ok. https://mxtoolbox.com/SuperTool.aspx?action=mx%3atravellerto.com&run=toolpage#
Error 533
Hola, No puedo enviar ni recibir correos, necesito solventarlo por favor. gracias Me aparece esto:
Permanently Deferred Error with Yahoo
Anyone know how to you fix this? I don't send files that large, but just got an error via yahoo: ERROR_CODE :553, ERROR_CODE :5.7.2 [TSS09] All messages from 136.143.188.13 will be permanently deferred; Retrying will NOT succeed. See https://help.yahoo.com/kb/postmaster/SLN3436.html Received:from [192.168.1.3] (68-184-154-234.dhcp.dctr.al.charter.com [68.184.154.234]) by mx.zohomail.com with SMTPS id 1553691486734259.640505514422; Wed, 27 Mar 2019 05:58:06 -0700 (PDT) This was an email to my editor.
Emails not being delivered to Outlook
Emails are not being delivered to my Outlook inbox today. Has been working fine up until today and I have not made any changes to configuration. Emails sent from Outlook are being received by recipient, but do not appear in "Sent Items". Incoming emails are there when I log on to Zoho online account, just not in Outlook. Is there an IMAP problem? When will it be fixed?
Não recebo e-mail
Olá! Estou com problemas na minha conta de e-mail kamila@contapramimfilmes.com.br Recebo apenas determinados e-mails. Muitos clientes reclamando de que o e-mail que enviam está retornando. Como solucionar?
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