Missing ID card and Access card
Dear Sir/Madam, I lost my ID and Access card. I need new ID and Access card. Kindly consider my query. Thank you, Mayilvaganan
Email forwarding has suddenly stopped working
Mail forwarding which was working flawlessly for months has suddenly stopped working. I have deleted all the settings and set them up from scratch again in the hope that it would fix it but it hasn't. Is anyone else having the same issue, and Zoho, what is causing the problem and when will you fix it?
Download attachment from email
Hi Can we read mailbox using C# code and download the attachment ? Regards Sunish
Signatures
All of a sudden my signature is not appearing on any emails, new or replies. I have checked in settings and it definitely appears to be set up for both so I would appreciate some advice on what I'm doing wrong and how I can remedy this. Thanks in advance. Duncan
cant login to mail
I tried the provided address- https://www.zoho.com/mail/ and different browsers Next clicked red 'login' in the upper right corner Entered user and password Also typed the word in a box No notification that the password is wrong Then directs back where started mail- afterall@zoho.com
Emails from GSuite Migration not updating after 2pm yesterday
Hi there, I migrated from GSuite to Zoho Mail yesterday. I handled updating all the records on the Domain, it's showing as all green and good to go. My emails started populating which was great and I even got a couple of new ones, however after 2pm yesterday they stopped updating. I'm still receiving them in my GSuite inbox, so I know they are coming through- but I'm unable to see any updated ones since yesterday. Please help! Thanks a ton!
Setting SPF record in Google domains isn't recognized here
When I try to set the SPF as a text record in Google domains I'm told record already in use? Thanks Greg
outgoing mails blocked
i dont know why but i cant send a single mail from my newly created account,please explain why is that,my email id : devaprasad.m@zoho.com
Adding an Email to Task address to a group
I am trying to add an @tasks.zohoprojects.com to a group, but I never get the invite. Can we override the invite in any way?
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Hello, I am currently unable to send mails as that message keeps showing up. Could you kindly look into it? Thanks in advance.
Zoho Mail not loading
I've been running into an issue in which Zoho Mail will not load. All other Zoho services load fine. With Mail all I get is the "Loading ... email address" message.
Some HTML formatting fails in the Zoho Mail web interface
When receiving HTML emails some HTML formatting is lost when viewing the emails on the Zoho website with a browser. The same emails are displayed correctly when forwarded via IMAP (and I assume POP3) to an email client. This tells me that the formatting must be correct as received and stored in the Zoho mail database but the Zoho mail web server is not processing the formatting. An example: the HTML contains a style specification " ul li {margin-bottom: 1em;}" to insert an extra line after each
Autodiscover/Autoconfig doesn't work
In this thread you suggest using CNAME to autodiscover.zoho.com. Unfortunatelly this domain seems to not exists anymore... Could you please fix that? Here you can find useful resources on this topic.
[solved] Spam quarantine layout is faulty
Unless I'm doing something dumb, I think a fault may have been introduced into the layout of the quarantined spam emails list. As far as I can tell, the Type and Date columns seem to have been reversed, though not their contents, and also (or perhaps as a result) the alignment of the data in the other columns is all skewed, as shown in the attached screenshot (I've obscured my email addresses). I don't recall seeing this until just the last few days. I've logged out and cleared my browser cache but
SPF Verification Error
I couldn't verify SPF. It shows error.
[solved] txt record for spf contains double quotes
Hi, I continuously get the warning from ZMail Admin app that my TXT records is not correctly setup. I did however include the exact details as mentioned in the message. My DNS hosting provide adds double quotes. Does the ZMail Admin check for double quotes too (and ignore those)? Regards, Nika.
My Zoho account is got blocked
Hey Team Zoho, Hope you guys are doing perfect. Since this morning my zoho account is blocked by your team. I have tried to unblock this several times but still problem is same. Can you please guide my why this happens? Best
IMAP on Outlook
Hi I connect to my zoho account via imap on Outlook. Since yesterday afternoon I have not received any new emails. The emails come through on the Zoho web app and I the Zoho app on my phone. At the moment, when I click send and receive, it says: "Folder:Inbox Check for new mail." and it just never completes. I went into account settings and Outlook checked the connection and it did seem to be able to access the Imap server. Thanks so much in advance!
disable Spam filters
Hi, I'm administering a domain where the email is hosted by Zoho. Some users don't access via Zoho but use local clients like Outlook and access using POP or IMAP. This means that email filtered as spam doesn't get to their clients. Is there anyway to turn off all spam functions in Zoho and let the local clients decide? Thanks
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked.
Dear Sir, I have been trying to send an e-mail 7 times but it has been blocked. This message "Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked." is appearing. Please help me to solve this problem. Sincerely yours, Petch
Need super admin password
our domain is truepath.co.in I forget super admin password sales@truepath.co.in Also i changed my mobile no six months back, while reset pasword it is sending to old mobile no which is not in use, kindly help asap REgard Rajan CEO True Path Web Solutions Chennai,INDIA
pudo autenticar en el servidor SMTP con el nombre de usuario "miusuario" usando 2 autenticadores posibles
He tenido un inconveniente acerca del envío de correo electrónico, al momento de realizar el envío me aparece el siguiente error Error de envío de correo Comparto mi configuración de envíos a correos. Config Que pasos debo de hacer? Muchas Gracias, Espero pronta respuesta.
blocked. Error: 554 5.1.8 ????
HELP !!!!! My e-mail margrarin10@zoho.com is blocked. Error: 554 5.1.8 Email Outgoing Blocked I am writing to the forum, but zohosupport is not responding. What is the problem? I ask to help solve the problem, because I can not communicate with my clients at work
Specific address being sent to Spam
Our payroll is done by a program, and it emails out our paystubs. This email goes to everyone's spam. We are using Outlook 2016 on Windows 10. We have chosen Not Junk, and added the email to the safe senders list multiple times. Is there something I can do on a domain level to allow this email to be received in the Inbox?
Printscreen paste
I wanna to put printscreen image from clipboard. Let's say I've made fast printscreen from my desktop by hotkey. Client application like outlook accept it but zoho mail can't Could you do any similar feature, I will accept special button for it when I wanna write mail.
Password Reset Request
Hi, I changed my phone recently and can't remember my password. Trying to reset my password but the verification code is not arriving. What can I do? I need to do something about this fast! please help.
How To Create New email addresses to an existing account or domain?
Hello people, I have created just 1 email address related to the domain of my business, and since new people are on board I need to create some few more addresses for each one of the new employees, how and from which panel can I do that? Thanks in advance
Super Admin account password
Hello, I can not remember the Super Admin account password, can you help me, please?
Rejected email
We unable to send an email form our mobile , and we received message , please check attached file
SPF Error in Zoho Admin for Android
Hello, Currently I have correctly configured the DKIM and SPF. Attachment screenshot But this error is coming to the "Zoho Admin" (Android): "SPF entries in your domain DNS are not configured ....." Attachment screenshot Thank you
Issue with receiving emails
We are having issue receiving emails. One in particular is our domain registrar, they are unable to send email to our account & are saying the mails are unresolved. The have sent on the following from a mail they sent which we did not receive. ping mail.rathgarconsultancy.com PING business.zoho.com (8.39.54.59) 56(84) bytes of data. ^C --- business.zoho.com ping statistics --- 16 packets transmitted, 0 received, 100% packet loss, time 15337ms Can you please let us know what needs to be done to resolve
ERROR_CODE :550
Hi Having an issue where by I'm getting an email bounced back: (i've removed my clients email address. Elliot@.co.uk INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.0.0 <Elliot@>... User unknown Received:from mail.zoho.eu by mx.zoho.eu with SMTP id 1550168553699782.6071740003722; Thu, 14 Feb 2019 19:22:33 +0100 (CET) Message-ID:<168ed3ef8b1.1072cc3ca15247.1446349330281501732@add-av.co.uk> Date:Thu, 14 Feb 2019 18:22:33 +0000 From:Adam Cook <adamcook@add-av.co.uk> User-Agent:Zoho Mail
Cant get Pop3 emails in outlook
Hi, since yesterday I cant get zoho email to work in pop3 / outlook. I have deleted all emails in my zoho account, redone the email setup but all I am getting is the 'enter network password' box flashing up every few seconds? I can access emails from my ipad so it is just a problem with Outlook, any suggestions?
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more.
i can't send email ,this show Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked. Learn more. help me ,chalard@privatelivesworld.com
Limpeza indevida de emails na Lixeira
Olá bom dia!!, fiz o mesmo procedimento, exclui vários e-mails por engano, conseguem recuperar para mim, dentre eles estavam vários importantes. Email da Luciana.
why do not you answer?
I see in the status that zohosupport OPENS my questions, but does not answer them !!!! why do not you answer?
Zoho mail server problem - Can not send email with attachment using Windows Live
HI, We have our mail server on zoho mail , Since last two days, from none of the email ids we are able to send email with attachment greater than few kb. We are using Windows Live on Windows 10. Even few kb attachment take long time to be sent. -- We have FTTH internet connection with 20 Mbps download and 5 Mbps upload speed. -- We tried with different ISP ( 4 Mbps download and 560 kbps upload speed – on standalone machine) , issue is same -- We have tried on different PC, when no other PC
storage does not change, even after delete emails.
Hi, i have deleted all my emails of my account but it still is blocked showing more than 5Giga emals. can you please help? this is not the main user thanks
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.1.1
Este mensaje fue creado automáticamente por el software de entrega de correo. Un mensaje que envió no pudo ser entregado a uno o más de sus destinatarios. Este es un error permanente. xxxx@xxxx.com INVALID_ADDRESS, ERROR_CODE: 550, ERROR_CODE: 5.1.1 La cuenta de correo electrónico que intentó acceder no existe. Intente con 5.1.1 una doble verificación en la dirección de correo electrónico del destinatario para detectar errores tipográficos o 5.1.1
Super admin password missing
hi, our domain is truepath.co.in I forget super admin password sales@truepath.co.in also i changed my mobile while reset pasword it is sending to old mobile no which is not in use, kindly help asap REgard Rajan CEO True Path Web Solutions Chennai,INDIA
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