Not recieving any emails! MX Records set up properly.
Hello Zoho, I just discovered that I am not receiving any emails, but able to send emails. Here are things to note: I use to able to receive emails for a very long time with zoho. I have not changed any of the settings, that would cause this problem. Everything is setup correctly. The image below all had green ticks for a very long time when I set it up, now there is caution signs? When I am on mxtoolbox it shows everything is set up properly.
Unable to connect to server when migrating email
I keep getting an error message and I'm not sure what I could be doing wrong. I'm trying to migrate from an iCloud email, not sure if that's why I'm having difficulty but I've also tried looking on the forum for answers and it's still of no help.
This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details
Hi Admin, When trying to add users I keep getting "This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details" error . My user ID is 655583069. Please help fix ASAP!
Not receiving email from a new user
Hello I use Zoho Mail service. A new problem has come to me. Emails do not arrive at us! Users who send us the first message by e-mail! Should I upgrade Zoho Service Plan? Please advise
Not receiving mails.
Hi. I am not receiving mails, but sending mail with the same account works fine. ive also tried to configure the DKIM, but was unable to. Kindly consider this as urgent.
Not receiving any emails.
I am writing behalf of my husband. He is able to send emails but not receiving any emails for the last 5 days. please help.I can give his email ID if necessary. Thanks'Tani
I can't receive my email
Hi My email is catherine@withmyboy.com. I am unable to receive email to my ZOHO account. I am able to send email out. Please help. Thank you Catherine
MX records configuration
How long does it take for Zoho to verify the MX records, it's been about more then 2 hours since i added the MX records and it is still verified/configured and i am not able to receive mails hoping to hear back from you ASAP Thanks and Regards
Mail rejected by destination domain
Hello, This problem started recently. We're using Mailgun.org to send contact emails from our website. Non of the emails are delivered anymore. The email postmaster@mg.doendoe.com is whitelisted is the spam settings. Here is the log: "delivery-status": {
"tls": true,
"mx-host": "mx.zoho.com",
"attempt-no": 1,
"description": "",
"session-seconds": 0.5402588844299316,
"code": 541,
"message": "5.4.1 Mail rejected by destination domain",
Not Receiving Mail
Hi, In the past two days I have not been able to receive incoming emails to info@emptybucket.co.uk? Please can you check what the problem is? Thanks.
Account is disable from Operation permitted for paid user(s) only.
Dear Support, One of my account is disable from the system when mailbox is exceed 5 GB. Could you please unblock for me? sandy@orientalvoyages.com Thank you.
Adobe Muse Contact Form Messages Not Accepted by Zoho Mail
Hi Zoho Team Thank you for providing such a comprehensive and functional platform for email handling. Especially the free 25 addressess for smaller customers! We have encountered an issue with Adobe Muse contact forms and having spent 45 minutes speaking to the Muse technical support they have concluded that the issue lies with Zoho Mail, Adobe things that Zoho is blocking Muse contact form submissions. They demonstrated it working fine on other platforms like gmail, outlook mail, roundcube. Any
CUENTA NO ACTIVA
Buenos dias, no puedo acceder a mi correo en zoho mail de nombre resguardo@policedarkknightperu.com (el mensaje que aparece es: "esta cuenta no esta activa") Espero una pronta solucion
How to watch important notifications?
I don't see all important emails. Thay usually auto-tag and go to another folder, so I always miss them and find when it's become irrelevant. I did not set up any rules and don't know how it happens. Would anyone suggest me how to disable auto tags so that I would watch all notifications in my inbox only.
Warning: could not send message for past 2 hours
I got ZM notification it says "Warning: could not send message for past 2 hours" (It's from POSTMASTER) what does mean that? Please clarify
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked i am getting this error while sending email.Unable to send the message.Kindly unblock my outgoing email settings My E-mail Address is : graphics@khoslaprinters.com
can't receive the emails
hi I can't receive the emails .pls help me.
Cannot send/receive email when using outlook
Since Friday afternoon none of our users can send and received email via Outlook. It has been working just fine for months. We are using imappro.zoho.com port 993 and smtp.zoho.com port 465, any ideas what would be causing this issue? Thanks,
Not receiving verification text
try to create an account with the number 961201467 but at the time of entering the code I got an error, try to register with another number and I could access but now when I try to associate my domain tells me This domain is already associated with this account "**** * 67 " My account is: Jcbusiness91@gmail.com and the number: 932108039 please some answer
This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details
This message pop up when adding users.. kindly fix it on your end " This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details
how to setting dns zoho to cpanel . i can't receive email .
how to setting dns zoho to cpanel . i can't receive email . incof.org
not receiving emails
Email are not get received. geting error at sender end "550 Please turn on SMTP Authentication in your mail client. mail-lf0-f50.google.com[209.85.215.50]:34997 is not permitted to relay through this server without authentication." my Domain is janelaaj.clinic MX record is as specified in instructions of ZOHO. Please help to know what wrong I'm doing.
Reach official Zoho Support and avoid fake support websites, toll free numbers and emails
Dear users, Thanks a lot for choosing Zoho! Our applications are built to help in achieving your day-to-day business goals. We are committed to engage with you, to understand, and develop solutions that enhance your productivity. We are happy and ready to help you use our service effectively. Identifying and avoiding fake support: Just like using popular bank names and financial applications for phishing purposes, using Zoho and claiming to be providing Zoho Support or services with false numbers
I don't have access to my phone to see the verification code
Hello my name is Michael and I own msestudios.com. My email is michael@msestudios.com I'm currently in Colombia so my US phone does not have service here so I can't get the verification code. Please help!
Unable to send message;Reason:554 5.1.8 Email Outgoing Blocked - Paid User
I'm a paid user. I get this error when sending. I've unblocked several times and it's blocked me from unblocking said user. After i unblock, i send 1 single mail with 2 attachments about 400kb total, and then i get blocked again. HELP
Unable to send email. Daily sending limit exceeded & blocked
I'm a paid user. My daily limit for sending was exceeded and account was then blocked. I unblocked it several times and now I'm blocked from unblocking it. However, I've only sent a single email and nothing else.
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Rejecting for Sender Policy Framework
How can I solve the following error?
Problem With Verify MX Lookup
Good afternoon, I just created a new a new account access and while doing the MX Lookup check I get the following error message: Unusual activity detected from this IP. Please try again after some time.? I need your help, what should I do? Thank you António
User already exist in your org
I asked for help in the mail and nobody helps. I can not create two users tamara arroba linksearch dot com dot br and lilian dot pear at linksearch dot com dot br. Help me
Undelivered Mail Returned to Sender
Hi Zoho-Team! Since yesterday, in our organization we can't send emails to our clients on differents servers, because Zoho Ip is listed like Spam Sender on http://www.sorbs.net/lookup.shtml?135.84.80.217 Please, tell us what we can do to fix it, or what's the reason of this issue. Thanks!
MAIL BLOCKED, PLEASE HELP UNBLOCK ASAP
Hi there, We have currently upgraded to a paid account but we get this message whenever we try to send out message: Sender Address Blocked Could you please help fix this issue ASAP? Two addresses have been blocked and it's causing a serious problem for our business. I have already sent messages to support@zohomail.com hours ago but no response yet. Thanks! Yemi.
How can I delete email alias?
I can´t find a solution how I delete Email alias on a mail account. I have for the moment a Zoho email as alias and this is the first email-adress when I write a new email. I want to take this away and have my own primary adress as default. I have registered it as primary, but the other one is first.
Not Reciving emails After
Hi, I'm Rachel, on behalf of my client, I want to know why they did not receive emails after setting up on Outlook, Please see the attached screenshot of the server settings configured in Outlook. Thanks
Group Email - Sender Bounces
Hi, When I send and email to the group email "committee@pawsandclawsadoptions.com.au" from my personal account "xyx@xyz.com" where "xyx@xyz.com" is part of the group email. I always get a notification that cannot be delivered to its recipients "xyx@xyz.com" Is there anything I can do to stop these emails being bounced? I should end up with a copy of the email I sent to the committee in my inbox.... Thanks
Not able to login to admin account
Hi Team, I would like to create few email account and my account seems doest nt have access rights to create it. Earlier i used to create emails from this account only.It is the admin account. so kindly help me to fix this. Regards, Muthukumaran
Not able to receive mails
Hi I am Bhagyalakshmi and my mail id is bhagya@blc.co.in. we are not receiving mails since October 7 the error shows the server does not exist. please resolve the issue...
Email problem
Dear Zoho! Recently, mail sent from domain uncle-bills.vn to another domain repeatedly. One mail sent, ten mail receive. Beside, mail sent from address shipment.info@notifications.nykline.com to sourcing@uncle-bills.vn can't receive Pls check this problem Thank you!
Help me to resolve my email issue(Urgent)
Hi, Dear Zoho, Can you please help me to resolve my email issues? We just changed the email hosting to change the cname I'm not able to find out the cname or html file for the website verification. I was email to support@zohomail.com from hghtv1@gmail.com but one respond through that. So please respond me on my gmail hghtv1@gmail.com. Waiting for your reply our emails are not working from last 10days plz help me. I'm waiting for your favorable reply.. thanks Abubakar
incoming mails delayed 20 minutes
i use my personal mails send a few test mails to my zoho mail, the first mail received after 20 minutes, and other are lost. I can send mails but can't received please fix it, thanks!
Forget may Ticketchai super user email id to login Zoho Mail
Dear Support Team, Please help me to recover my Zoho mail super user id for www.ticketchai.com domain. Thanks, Aminul
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