Unable to add domain
When I try to add my domain name, I get the following message. This Operation has been restricted. I've contacted support but have not received a response. Any suggestions? Best regards, Rick
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Please help, I'm not able to create users accounts.
Able to send but can not receive emails
Hey there, I am not able to receive emails. However i can send them. I usea godday
Block when i create domains - Unusual activity detected from this IP. Please try again after some time.
Can you check please?
Facing Yahoo Mail Issues in Your Account
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Not receiving email
My new Zoho address is sending email but not receiving. Please see error message. What is going wrong?
Mail accepting incorrect password!
Today was the second time that when logging into Zoho mail, I entered the wrong password and it still let me in. The first time, I was on auto-pilot and told myself that perhaps I had entered the right one after all. Today, however, I know for certain it was the wrong password for this account. This is a little disconcerting! Has anyone else experienced this before? What can be done to ensure my account is safe from hackers? Or literally ANYONE having a punt at the password and getting in! ZOHO
Endless stupid loop when trying to access zoho mail
I was always typing mail.zoho.com to access my emails and it was opening my mailbox right away. Now i login and it redirects me to some stupid dashboard and not to my mailbox. The only link to zoho mail there is in the upper left corner menu. When I click zoho mail there it just opens a new login page in a new tab and then another login brings me back to this useless dashboard... This is insanely stupid. Please help!
User Blocked
Facing this problem: Server returned an error: "554 5.1.8 Sender Address Blocked code(554) " Kindly unblock this account too - nishek.jain@the29.in
User Blocked
Facing this problem: Server returned an error: "554 5.1.8 Sender Address Blocked code(554) " Kindly unblock this account - nishek@the29.in
"group" doesn't seem to be responding as I'm expecting
Hi, I'm trying to figure out why the group setting isn't working. Here is what I have setup for the group: I have 2 users setup - andy@ and steve@ The groups email is hello@ . I sent a test email from my gmail to hello@ . The email comes in fine to both the andy@ and steve@ emails. I reply, and both my @gmail account gets the reply (as expected), and steve@ also gets it. steve@ then replies, and my @gmail gets the reply, but I don't on andy@. It seems that steve is getting all the back and forth
Getting an error when sending email to my zoho account.
Hi all, So i set up zoho and the MX records up yesterday, and sent a test email, I never received any mailer deamon or errors, but no email was delivered into my inbox. Now i've just tried sending another email and i get the error Message not delivered Your message couldn't be delivered to billing@thinkcloud9.co.uk because the remote server is misconfigured. See technical details below for more information. Any help is appreciated.
"This user is not allowed to add in Zoho. Please contact support@zohomail.com for further details"
Dear Team, My domain is dentingminds.com. i have verified my domain but then while adding admin email id, its throwing this error. Please help Vikram Singla. vikramsingla85@gmail.com +91-9971710631
I am receiving authentication failure when setting up incoming imap settings for mailbird.
I am receiving authentication failure when setting up incoming imap settings for mailbird. SMTP settings work fine. Incoming imap will not connect.
No fue posible enviar el mensaje;Motivo:554 5.1.8 Email Outgoing Blocked.
Hola tengo este inconveniente desde el dia de ayer con mi correo electronico, necesito soporte lo mas pronto posible ya que me encuentro en licitacion de mi empresa y esto me esta afectando demasiado quedo atenta
Account is inactive
Hi, Please help! It showed "account is inactive" when I tried to login in my account evnnxu@zoho.com I'm confused and not sure what I did cause this problem
Changed domain, alias won’t setup
Hello, I changed my domain from techgarage(dot) gq to techgaragenc(dot) com, and so I deleted the dot gq domain, and added the dot com domain. I got it verified, and got to the add a alias step, I typed in admin@techgaragenc.com, and it said unable to alias address. What should I do? Please respond ASAP, as we are a busy company!
How do you delete a folder in Zoho mail?
How do you delete a folder in Zoho mail? We have set up lots of folders for our clients but sometimes we also need to delete a folder. How is this done please? Thanks Bobs
Please help us about create new email
Dear Team - Please help us about issue Unusual activity detected from this IP. Please try again after some time. We don't create new email account
In the thunderbird has ceased to be updated mail zoho
Since October, the mail has ceased to be updated. New messages are downloaded only after the mail client is turned off. How to solve this problem? I have 2 mailboxes and open a browser for everyone is not very convenient.
Emails will send, but I cannot receive any...
I tested my account by emailing another email account of mine, and I received the test message fine. However, when I tried to respond to the email from my gmail account, I never received it on my new Zoho account. Please advise...
"Failed to authenticate on SMTP server with username using 2 possible authenticators"
We are developing a project in PHP Laravel framework, we using zoho smtp mail services on that. Its was working good and its suddenly stoped with following error: "Failed to authenticate on SMTP server with username using 2 possible authenticators" Here is our configuration.. <?php function send_mail($to, $subject, $message_body, $from, $from_email) { date_default_timezone_set('Asia/Manila'); require_once("phpmailer/class.phpmailer.php"); $message = $message_body; $mail = new PHPMailer();
Verification failed due to host not found
I'm with this problem.. the message: Verification failed due to host not found and i can't finish the process.
Email outgoing blocked
Minha conta foi bloqueada para envio, não utilizo email marketing. Gostaria de desbloqueá-la.
SMTP mail sending limit and its affect on hosting where website is hosted and on DNS provides.
How many emails can I send using ZOHO SMTP every day per account? And if I send emails from my website using SMTP configuration, will it affect the maximum emails quota of hosting where the script is hosted or where TXT, CNAME or MX records or configured for Zoho.???
Spam Mail
Hi How do I get a mail to stop going to spam? I have tried to put it on the white list but it still keeps on going to spam. waht else do I need to do? Please help
Won't let me type in my domain
It won't allow me to use randomthings.ga for my domain. Whenever I try, it says "This operation has been restricted."
New email account
Hello, I am trying to create a new email account with a domain I own, but it says that an error ocurre, I see that other users are having the same problem. Is there anything different I can do to create the account? Thank you,
This Operation has been restricted. Please contact support-as@zohocorp.com for further details
Hi, I need help verifying my domain. I have done everything that was asked of me in the verification process and yet i got the following message from you after it confirmed that i have done what i was asked to do: "This Operation has been restricted. Please contact support-as@zohocorp.com for further details" Please help me fix this problem and verify my account.
not receiving mail here
Dear Sir, I'm new on Zoho. Configured my account as guided but unfortunately getting a problem that I'm not receiving mail here, When I tries to sent mail from another ID (For example abc@gmail.com so that gmail ID get bounce mail info) Let me know where I'm incorrect and what I have to correct. I've already sent mail on supoort at zohomail dot com regarding same issue and waiting for reply.
What do about inactive account?
Hi, My mail account anavidreader@zoho.com is flagged as inactive even though it was working yesterday. It may be because I had to reboot my router and my IP address changed. Could you please assist in helping me reactivate it? Thank you.
Mail exceded recipients
Hello, I need my account unblocked as soon as possible, I sent more than 100 recipients so my account got blocked. Can you please unblock my account. Thank you, Best regards
Multiple Company Email Addresses
I have the Zoho One suite & I'm trying to setup multiple email addresses for my company, I also have my personal addresses with aliases but can't figure out multiple general addresses for any user access, I know it looks more like a CRM setup but it requires an email address first to authenticate its ownership.
I can seend but not recive email
HI I changed DNS settings at 4am also added DKIM and SPF as you can see by the screenshot and MXToolBox both have my MX records pointing to mx.zoho.eu mx2.zoho.eu and mx3.zoho.eu https://mxtoolbox.com/SuperTool.aspx?action=mx%3am6gsn.co.uk&run=toolpage Ned access to inbound email
Outlook email not configuring on new PC
I've been trying to get my POP email addresses on to the new PC, but its not happening. I'm following the instructions correctly but it just won't work. Please help!
Unable to verify domain
Hello I am unable to verify my domain. Getting a message that there are unusual activity from my IP address. What shall I do?
Unable to verify domain with AWS Route 53
Hello team, I'm stuck at first step of verification of domain (atomtiming.com). I have tried CNAME and TXT both methods but no success. I'm using AWS Route 53 and made entries in my hosted zone. Please refer the attached image as well for reference (Name, type, and Value). I tried unwanted entries as well just. It's more than 30-40 hours now: Please let me know where I'm going wrong. Regards, Hiten Karamchandani
552 5.1.1 Mailbox delivery failure policy error
Hi, We're seeing number of emails with following error on one of our email addresses: 552 5.1.1 <example-email@oneworldplatform.net> Mailbox delivery failure policy error Seems to happen only on emails automatically forwarded from our old domain and email provider, before we moved to Zoho. Could you please provide some informations why is this happening and how could we prevent it? Thanks, and let me know if you need more information. Here is excerpt of the message: ----- Original message ----- X-Google-DKIM-Signature:
Receiving mails delay
All mails received a new delayed. Please resolve this issue in a priority basis.
Unable to add zoho email to outlook on my ipad
I'm trying to add my zoho email to my outlook app on the ipad but it just says username/password invalid. I know its correct as I can login to webmail fine. Two factor authentication is OFF. Tried via imap using imappro.zoho.eu ( I'm using my own domain) also tried via exchange/activesync. Both imap and activesync are enabled on my zoho account. Is there currently an issue for others?
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