TXT Verification
I keep getting this message: We are unable to get TXT record for DKIM right now. If you have added the TXT record just now, please wait for 30-45 mins for the changes to propagate and try again. Can anyone help please?
"Error Occurred" message when creating a new account
Xin chào, Tôi đang cố gắng để tạo một tài khoản mới tại zoho mail, nhưng tôi tiếp tục nhận được "Lỗi xảy ra" tin nhắn. Bất kỳ trợ giúp !!
Sent emails going to spam
Hi folks, We keep hearing that our sent emails are going to the recipient's spam folder. I have checked the SPF and DKIM records and they seem to be ok. Can you suggest what the problem might be, please? Thank you, Peter
problem
i have this problem how can i nfix it 554 5.2.3 MailPolicy violation Error delivering to mailboxes
I can't receive any emails through Zoho.
I have change mx record but we cannot receive any email. or anyone mail me the mail was return this message appear please resolve this problem as soon as possible. Message not delivered Your message couldn't be delivered to info@omegaboilers.com because the remote server is misconfigured. See technical details below for more information. The response was: 550 Please turn on SMTP Authentication in your mail client. mail-oi0-f49.google.com[209.85.218.49]:56534 is not permitted to relay through this
Problem with searching and viewing emails dated from Feb'17 or later
Hi Zoho team We are having an issue with searching old emails. We have migrated from G mail to Zoho but however if we try to search mails that are tagged with G-allmail, the results cannot be shown and we need to scroll through 1 by to find the email which is very time consuming. Can you help to advise? Currently the user affected is michael.heah@biomed-global.com However we are unsure if there are still other users that are facing this problem, can you also help see if able to do a check based on
Outgoing blocked
Hello. My outgoing has been blocked. I believe it was because I sent the same email to several people asking for a job budget. I apologize, I did not know that I could not do this.
New zbcode
Hello, I Have problems with my DNS provider, all the configuration gone, im trying to put all the configuration back, but it seem that don't work again. I can verify the SPF, but is already there in DNS. I need to put my zbcode, but i don't know the number, maybe i need a new one. Please can you send my zbcode to help me relink my zoho email my donaime is portuscalledance.pt. Hope to get your support ASAP Thanks
email being rejected by zoho server
I have one client who can not send me emails. They are rejected with the following information. The email address is correct. I also get emails from other hhangus.com addresses. From: Mail Delivery System [mailto:MAILER-DAEMON@LOCALHOST] Sent: October 05, 2017 12:23 PM To: Craig Sievenpiper Subject: Undeliverable: RBC GCC End of Life Refresh Diagnostic information for administrators: Generating server: mail.hhangus.com jack.koch@4dcsolutions.com Remote Server returned '< #4.4.3 X-Email-Security-Gateway;
dikm verified but still in zoho its not showing
dikm is showing verified on the other third party site but not showing in zoho
The system prevent me send Excel file, told me there is a virus
Help me, Today, my co-workers ask me they cannot send the file to others because the system told that there is a virus on the Excel file. This is a file that they use day-by-day and there is no problem until today. So we cannot send the file and work together with data in the file. Please review and un-block the file. If need, I will send the file to you to verify it. Thank you.
Error - Not able to receive emails
450 4.21 MailPolicy violation Error delivering to mailboxes I am not receiving mails at ssheh@legalwiz.in
User already invited
Hello there, I have been trying to create an email id i.e. info@radhika.net.in but it says that user is already invited and not letting me to create one. Although I have created other 3 emails and they are working fine. Please let me know how to resolve this issue as I need this in urgent. Looking forward for your prompt response.
Emails from people in my address book
Hi all, it seems like an obviously good idea... Have a filter that will take any incoming email and check it against a user's address book and, if the sender is in the address book, put it into a folder called something like Known Senders. Does anyone else thing this seems like a good idea? I'd love to be able to just avoid all the spam and so one.
"Couldn't sign in" from Gmail App on Android
Hi, since about 2 weeks, I keep getting the message that the Gmail app (which is also a generic IMAP client) can't sign in. The credentials are correct since it does retrieve emails occasionally with the same settings. The app is configured to fetch emails every 15 minutes, but I keep getting that message every few minutes. Greetins, David
You are not authorized to view this page when i want to verfy the owenership for my domain
when i press on "Proceed to verify domain ownership" it gives me this error "You are not authorized to view this page " what should i do?
unblock
can you please unblock my email jose@interexplode.net ? outgoing is not working and i can't unblock it
Urgent! - My email is being flooded and my all domain users getting spem mails from my emails address name.
Hi Zoho Team, Since last few days we are receiving some spam mails using our domain that is bdsserv.com. I believe some thing is happening wrong. Can you guys please rectify this & get back to us with proper solution. Due to this there are we feel unsecured. Please also let us why this is happening if someone is hacking our server or not.
"Error Occurred" message when creating a new account
Hello, I am trying to create a new account at zoho mail, but I keep getting "Error occured" message. Any help!!
zoho email account blocked - please help
My zoho email "erwng03.15@zoho.com" has been blocked. This login was working fine until I updated the email address in my profile. I have sent email to email support but did not get any reply. Please help. Thanks.
Emails forwarded to me are bouncing back to sender
Several emails that were forwarded to me bounced back to the sender. It seems to be happening only with emails that have long message threads, attachments, and lots of links. Is there a way to change the MailPolicy settings to allow messages like this through? It's a real problem as I often receive emails of this sort from clients. The error message on the sender's end looks like this: Final-Recipient: rfc822; xxxx@lindykae.com Action: failed Status: 5.2.3 Remote-MTA: dns; mx.zoho.com. (204.141.32.121,
unblock
could you please unblock jose@interexplode.net ? thanks !
Can't Add Domain
I get an error that states "this operation has been restricted" when trying to add the domain saenzfamily.us.
Problem with DKIM anf SFP
Good nigth. I have problem with the SFP and DKIM configuration. I have added all the register but it does not work. I need help to solve this problem. My domains are: megacuponcolombia.co megacuponcolombia.com megacuponcolombia.com.co
Unable to add Email Alias Address
Hello, My current email address is jamesgreer@techgarage.gq, and I would like to add james.greer@techgarage.gq as jamesgreer@techgarage.gq's alias. I created a email account for james.greer@techgarage.gq, but when I try to link the two, it says it is already exists. How do i fix this?
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
I'm getting following error on my account ID 414075728 This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
This Operation has been restricted, please contact support
I'm getting this error when I try to add my domain. Could you please assist me with this?
Outlook 2016 folder sync issue
Until recently. there was never a problem where email in ALL folders would not download when Sending/Receiving mail in Outlook 2016 was manually or automatically executed. As couple of days ago I was helping a client who was missing email. Turns out the email was flagged a spam. This is not the problem though. We have ingrained the need to check the spam folder before contacting us in our clients. The issue is: Outlook is no longer retrieving email for ALL folders simultaneously. Users are now having
This user is not allowed to add in Zoho. Please contact support-as@zohocorp.com for further details
Five hours ago I wrote to support but I haven't had any answer yet. I can't add any user to ferriereltda.com
Mail Delivery Status Notification (Delay)
From: mailer-daemon@mail.zoho.com [mailto:mailer-daemon@mail.zoho.com] Sent: 04 October 2017 17:58 To: hiral@pixelgravures.com Subject: Mail Delivery Status Notification (Delay) This message was created automatically by mail delivery system. THIS IS A WARNING MESSAGE ONLY. YOU DO NOT NEED TO RESEND YOUR MESSAGE. The original message was received at Wed, 04 Oct 2017 05:27:30 -0700 from hiral@pixelgravures.com [hiral@pixelgravures.com] ----- The following addresses had fatal errors ----- [Status:
Verification problem with DNS running on Linode VPS
To whom it may concern, I am trying to get my domain verified and have added both CNAME and TXT records to my DNS according to the instructions. I have actually added various options to each in case i have made a mistake. I have also added the MX records. When i do a DNS check with Ultratools, it correctly shows the MX records but indicate no CNAME but does show the TXT record. However when i verify it indicate that there are no TXT record I have attached copy of the TXT, CNAME and MX records as
MX records are not being confiured
Im trying to setup a business id on zoho with domain name registered under godaddy. The CName configuration is done however i'm stuck on MX records since today. The following message is displayed: The following are the MX records available for your domain: Address Priority Status smtp.secureserver.net 0 x mailstore1.secureserver.net 10 x Kindly guide me though me. Regards
Cannot access mail on full Zoho One account
First time trying to access the email app. When I try to access the app it routes me to the "Add Mobile Number" I get the message "This mobile number has already been added to your account....." When I click the link to update the number as login name it routes me to the Two-Factor Authentication which I have already established. How do I get into email? Ken
Incoming mails are bouncing for aimtoolings.com
We are using free plan of zoho mail for aimtoolings.com domain mx records are fine but still incoming mails are bouncing
450 4.21 MailPolicy violation Error delivering to mailboxes
450 4.21 MailPolicy violation Error delivering to mailboxes. I get this when trying to send an email.
Cant access emails
I cant access my email, there should more easier way to login..
Undelete Spam messages
The DELETE key and the NOT SPAM key are next to each other in the SPAM folder. Often times, I hit the DELETE key instead of NOT SPAM, and I lose the message in the SPAM folder. I thought when deleting a spam message, it would end up in the TRASH, but no it doesn't. I lose the message forever. Is a deleted SPAM message salvageable? Is there a way to UN-DELETE a SPAM message? Thank you. I just joined and found a lot of messages that are not spam end up in my spam folder.
BigRock cannot add ZOHO CNAME entries
I approached bigrock to add the ZOHO CNAME and MX records to my domain. They responded back by saying that they cannot add the CNAME entry ZOHO mentioned. Below is the message from the support agent. 11:55:1507204558 Deepika U: And mention that i cannot add CNAME for naked domain. I am also attaching a screenshot she sent to me with this message. Please help me on this
Set Limit 1000 to retrieve the 1 to 1000 emails in a single get call
Hi, I wanted to know that, can I get 1000 messages in a single get call with start=1 and limit =1000. What is the maximum limit I can set to get all messages? Like this is the call which I'm using: - https://mail.zoho.com/api/accounts/xxxxxxxxxxxxxxxx/messages/view?labelid=xxxxxxxxxxxxxxx&start=1&limit=1000 Thanks
Very frequent "Couldn't sign in" on Android Gmail app
This problem started suddenly started around a month ago. The android gmail app gives me a notification at short, but seemingly random time intervals saying it "Couldn't sign in". Occasionally it'll be able to sign in and show me all the emails I've received since the last time it managed to 'successfully' sign in. My details are correct or otherwise it wouldn't be able to send me the bunch of emails that it does. I'm confident I haven't changed any settings on my account since this issue started
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