Unable to receive a file bigger than 15MB
HI Zoho Team, I'm unable to receive any mail which has attachment and that is more than 15mb from another user. also attached ScreenShot of that PFA.please help me to solve this Regards, Shrey Sethi
E-mail address termination possible?
Hey folks, I'm currently employed in my workplace that gave me this e-mail address on Zoho. It's been very useful and allowed me to have a more professional appearance using it. Important contacts and messages this way too. However, I feel I may not be able to see eye-to-eye with said employment and am questioning my future there. My question is if I was to leave, would my superiors be able to take my e-mail address privileges and decline me accessing it? I'd like to keep this e-mail and usability
Sending failed;Reason:554 5.1.8 Sender Address Blocked
Hello, I have an e-mail that is showing up that message every time sending an e-mail, eventhough we already have removed some of the mails that can make the storage full, please help, the e-mail is: evelyne@ptags.net
Mails are bouncing
The mails to all the ids are bouncing every now and then. This is happening from the time we have configured the emails with Zoho. We have 5 email id with BigRock where the domain is hosted and 3 with Zoho. All of them have this issue of emails getting undelivered when an email is sent to these ids. Attached is the screenshot of the error we get. Please resolve this soon.
How can I access two email addresses in one inbox?
Hi all, I would like to be able to access our generic business email i.e. info@ etc. etc. as well as my personal business email all in the one inbox. Can anyone explain the steps to set this up please? Thanks, Philippa
Can't add the users in mail who already having same domain based email id in zoho .
Hello , Actually ,my organization employee maintaining the Zoho books with their domain based email id in zoho , Now we planned to migrate the mail server to ZOHO mail , So while adding the users its complaint like users already exists , It just send the invitation to the users email account , But currently we fully migrated the mail server to zoho , So There is no chances to get the invitation so how to add these types of users in Zoho mail , please do needful asap .
"SEND MAIL AS" feature restriction
Hello there, Is there any restriction of using "Send Mail As" feature in Zoho mail? Actually how many email addresses can I add? Thanks!
Can't use my phone number
I am trying to access Zoho Mail but it shows me the following message: Mobile number already exist. However I have suscessfully register my mail inside My Profile Ingo > Phone Numbers, (I received my OTP and the verfication was successful). How can I solve this issue? Thanks in advance!
550 5.4.6 Mail rate exceeded limit
Hi, one of our emails (simone.zanatta@duetologistics.com) has been blocked several times on last two days and I'm seeing the following error when I attempt to send an email. 550 5.4.6 Unusual sending activity detected. <a href=https://www.zoho.com/mail/help/usage-policy.html target=_blank>Learn more.</a> Use the link mail.zoho.com/UnblockMe to unblock When I access the link mail.zoho.com/UnblockMe to unblock, the block type is Mail rate exceeded limit. Why was detected unusual sending activity or
PP111:Oops! Something went wrong. Try again later
I am adding new user in zohomail this error is coming. Please Resolve this !!!
Recently, My joomla cannot send Emal via smtp
Please help me! Recently, my joomla cannot send email to my custumer by smtp.zoho.com, port 465, email pvt@edutech.vn. Please check for me. Thank you very much. I am Free account.
Reset password admin
Hello, please, I need to reset the password of my admin for some time I did not access and forgot the password and I am not able to recover the email is babyblim@babyblim.com.br. thank you.
Unusual activity detected from this IP. Please try again after some time.
I have setup the zoho mail for my new ecommerce business. We have 4 administrators. So, i was creating admin1 to 4 accounts. After creating admin1, admin2 and admin3 accounts, I got the below error when creating admin4 account: Unusual activity detected from this IP. Please try again after some time. Please let me know how i can resolve this. Regards, Jay
No puedo acceder al dominio hoycompro.com
Buenas noches, Estoy tratado de configurar el dominio hoycompro.com y me dice que ya esta registrado con un numero de teléfono terminado en 74 y no se cual es, como puedo cambiar ese numero de teléfono para poder registrar el dominio ? gracias, quedo pendiente.
Reset password admin
Hello, please, I need to reset the password of my admin for some time I did not access and forgot the password and I am not able to recover the email is babyblim@babyblim.com.br. thank you.
INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1
Good Morning I am having this return in the mails sent to the all of the server hpeautos.com.br All other emails are sent without error. How to correct? Ricardo This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. sac3@hpeautos.com.br INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 <sac3@hpeautos.com.br>: Recipient address rejected: ERS-RBL. Received:from mail.zoho.com by
Service unavailable; Client Host [135.84.80.217] blocked using Trend Micro RBL+
I am receving the following message on outgoing emails. Please resolve your mailserver. ERROR_CODE :550, ERROR_CODE :Service unavailable; Client Host [135.84.80.217] blocked using Trend Micro RBL+. Please see http://www.mail-abuse.com/cgi-bin/lookup?ip_address=135.84.80.217
Spam Filter / Black List - How to use? Wildcards? How to block a whole country?
First of all, I like Zoho pretty much. Actually, I was looking for an alternative to my email provider and then got a hint from a friend pointing me to Zoho. And I was nicely surprised that Zoho is so much more and very useful. However some things are still unclear to me, I have more questions than mentioned in the topic title, but will open a single thread for each question. So here's my question for this post: With my old email provider, I am used to blacklists with which I can use wildcards and
MX records error, set correctly, not receiving email
I have set up all the records 3 MX records SPF DKIM DMARC I see the results updated: https://mxtoolbox.com/domain/mapleconcierge.com/ But all my emails bounce. Please help.
Undelivered Mail returned to sender
Hi, I have been using Zoho for a while now but all of a sudden I got this error when sending an email This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. support@virtualairlineschedules.net INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :Sender (multicrew.co.uk) has no A, AAAA, or MX DNS records. Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1502461015308587.5855989556147;
Error 550.5.7.1
I get an error 550 5.7.1 Access Denied error when I send emails to particular donains namely @ecopetrol.com.co any ideas why? This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. xxxxx@ecopetrol.com.co INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 <xxxxxxx@ecopetrol.com.co>: Recipient address rejected: ERS-RBL. Received:from mail-pg0-f50.google.com (mail-pg0-f50.google.com [74.125.83.50])
Unusual sending activity detected. Please try after sometime
Dear friends, One of the users in my account (gabriela@upturismo.com) is returning an error when trying to send emails. Only this user returns the following error: "Unusual sending activity detected. Please try after sometime" Could you help me?
Outgoing mail blocked by TrendMicro RBL+
Hi, An email I am trying to send to one specific recipient is being bounced back with: Action: failed Status: 5.0.0 Remote-MTA: dns; 213.123.48.113 Diagnostic-Code: smtp; 550 Service unavailable; Received Header [135.84.80.217] blocked using Trend Micro RBL+. Please see http://www.mail-abuse.com/cgi-bin/lookup?ip_address=135.84.80.217 Could you request unblocking of the Zoho IP address please? Thanks, Colin
Unable to send email. ERROR_CODE :550, ERROR_CODE :5.7.1
Dear Officer, I received a bounce back email. This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. cwilson@lpm.com.au INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 <cwilson@lpm.com.au>: Recipient address rejected: ERS-RBL. Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1502814188369165.13986727212625; Tue, 15 Aug 2017 09:23:08 -0700 (PDT) Message-ID:<15de6b4b34f.be83c67b989599.2576215827174507237@zoho.com>
Unable to send email; ERROR_CODE :550, ERROR_CODE :5.7.1
Dear Officer, I received a bounce back email. Any solution ? This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. cwilson@lpm.com.au INVALID_ADDRESS, ERROR_CODE :550, ERROR_CODE :5.7.1 <cwilson@lpm.com.au>: Recipient address rejected: ERS-RBL. Received:from mail.zoho.com by mx.zohomail.com with SMTP id 1502814188369165.13986727212625; Tue, 15 Aug 2017 09:23:08 -0700 (PDT)
Unable to access my ost file? can anyone suggest any solution.
If you're unable to access your OST file due to any reason, do not worry. OST file often gets corrupted due to virus attacks, improper shutdown, malware attack, etc. Here you can opt any third party tool such as Kernel for Exchange OST to PST Tool. It has a capability to recover lost or inaccessible OST file and its emails, attachments, drafts, notes, lists, calendars, links, appointments, contacts, etc. and move them to an individual's preferences including PST, MBOX, TXT, RTF, PDF, MHTML, DBX,
Unable to add domain name.
Hi, I have created zoho account for mails but when I try to add my domain name .i.e. www.happytriptravels.com , It shows an error * This domain is already associated with this account "s*****2@g*****". Please help.
Can't receive emails
Hello! I have just set up my account and it can send emails but it does not receive any. My email is cursos@leticiacalderaroead.com.br - Can you tell me what is wrong and help me out? Thanks in advance!
550 Please turn on SMTP Authentication in your mail client
Hi, Please find the below error after migrating my email from different hosting service. I have made sure that SPF and DKIM are verified before sending an email. Kindy do the needful at the earliest Message not delivered Your message couldn't be delivered to shashikanth@srisharoboticsacademy.in because the remote server is misconfigured. See technical details below for more information. The response was: 550 Please turn on SMTP Authentication in your mail client. mail-wr0-f171.google.com [209.85.128.171]:33429
Slow forwarding of mail using @username
For the last two weeks it has been dead slow forwarding emails. I type @heather for example and after 20 seconds the name comes up and I then have to click it several times, This is strange as we only have 5 users.
Authentication Required Outlook 365
Hello, I am able to receive email but am unable to receive mail. I have attached a screenshot of outlook. Thanks,
trash deleted accidentally
Hi: I accidentally deleted mails from trash. My account is support@omnirooms.com. Thanks in advance
Mailbox Emptied Still Account Blocked
smandal@admyrin.in
"This User is Not Allowed to Add in Zoho; Please Contact Customer Support."
For the past few days I have been trying to work through this issue so I can get my development team a company email for my nonprofit. I am the only person on the account and I am the admin for the account. I have yet to get a resolution for this issue with adding email users to my account. I have sent three emails to customer support with no response and I have called support twice and been told; "please hold and I will transfer you to a technician" in which I get put on hold and the call gets "dropped".
Mail deleted accidently
Hello I have deleted one of my mail by mistake today and can not see anymore in my mail box.Can you pls help recover.my mail id is dharmendra.singh@mergerware.com
Undelivered Mail Returned to Sender
Hi Friends, Please support to fix this case, our users receive RETURNED EMAIL with message below. I wonder if our users send something wrong or Zoho-Mail server has listed to blacklist? Please help. Thanks. Phuc ======================= This message was created automatically by mail delivery software. A message that you sent could not be delivered to one or more of its recipients. This is a permanent error. ducviet.-----@vn.panasonic.com, ERROR_CODE :550, ERROR_CODE :5.7.1 <phuc.pham@vinamr.com.vn>...
Problem in sending email while doing IO operation
Hi I cant seem to send an email - that error keeps showing up. I have tried with different recipients, but that same error shows up. Any help would be great! Thanks
Cannot send email
Unable to send email. Getting the following error: Problem in sending email while doing IO operation. Please fix ASAP and let us know when it's fixed.
How do I close my free account!!!
I attempt to close it and I get... You are an administrator of your organization : "blah blah blahl". You should cancel your organization from Business , before closing your account What's business? I don't have an organisation I don't have a domain anymore. Why have you made it completely impossible to close an account? it makes no sense it just winds people up, if you want repeat business tell me how to shut this thing down please.
553 Relaying disallowed - Account Deleted
Hi, Second attempt, I originally contacted support, but I can't wait around for a resolution. We originally decided to use Zoho while were waiting to get a non-profit G suite set up, but ending up deleting our Zoho account a few days later. I deleted all domain and hosting info I entered to set it up, and then deleted the account. Since last week, my new gmail doesn't receive mail from specifically other gmail users and gives me the 553 Relaying disallowed error. It only blocks emails if they're
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