Learn how to use Bigin's Developer Console to build toppings

Learn how to use Bigin's Developer Console to build toppings

Hey Biginners,

In our last post, we discussed what toppings are, why they're essential to extending Bigin's capabilities, and how the Bigin Developer Center serves as the starting point for building them. As a cloud platform, the Developer Center empowers developers with a dedicated space exclusively for creating and managing toppings, as well as publishing them to the Bigin Marketplace. Once they create their topping drafts in the Bigin Developer Center, developers can enter the Bigin Developer Console, which is where the actual development takes place.

The Developer Console provides all the resources needed for the entire development journey, from creating and automating to testing toppings before they go live. By using these features, you can create a unique topping that perfectly bridges the gap between Bigin and user-specific needs.


Now let's dive into each of the Bigin Developer Console's features for creating toppings.

Customization

When building a topping, you can include custom components from the Bigin Developer Console. These components range from simple fields to related lists that enable easier navigation through Bigin's user interface.

You can add custom fields in addition to the standard fields available in Bigin to handle your topping requirements. Using custom buttons and links can streamline actions in Bigin or integrate Bigin data with external URLs, applications, or systems. To establish a direct relationship between the records inside Bigin, you can use related lists.
For a step-by-step implementation guide to creating these custom components, please refer to the following links:
  1. Fields
  2. Buttons
  3. Links
  4. Related lists
  5. Widgets
Next, let's explore the Bigin Developer Console's automation features and incorporate them to adding more functionalities to your topping.

Automation features

The Bigin Developer Console offers features that automate repetitive tasks, simplify processes, reduce manual effort, and enhance user efficiency. You can incorporate automation features like workflows, schedules, functions, signals, and more.

A developer creating a topping to improve pipeline management in Bigin might seek to automate repetitive tasks, such as managing stages and assigning responsibilities. For instance, when a new deal enters the "Inquiry" stage in the Sales pipeline, the system promptly assigns it to an appropriate sales rep through an automatic owner assignment rule, which eliminates the need for manual intervention. Likewise, you can set a schedule to send automated email reminders to prospects who haven't responded within a week and define a signal that notifies users in real time when a recipient opens an email.

To learn more about how to implement these automation features in your toppings, check out our detailed implementation guide here. Alongside our automation features, we also enable developers to create custom functions using Deluge scripts.

Custom functions

The Bigin Developer Console enables developers to create custom functions using Zoho's Deluge scripting language. These functions serve to implement business-specific logic in toppings, and are invoked by other functions or components. They eliminate the need for manual repetitive tasks by enabling developers to define specific functions once and invoke them as needed.

Custom functions are categorized into two types: standalone functions and REST API functions.

Standalone functions are self-contained blocks of code that can be invoked from any part of the topping. They can also be invoked from other functions, which enables modular and reusable scripting. On the other hand, Bigin's REST API functions allow developers to expose Deluge code as an API endpoint, enabling external applications to invoke the custom logic hosted in the topping.

For a comprehensive understanding of custom functions, their types, and how to implement them, please refer to our Functions Guide.

While these features enhance the utilities of toppings and improve Bigin's native functionalities, there's another kind of feature that helps expand Bigin's capabilities by integrating it with other applications.

Connections

One sort of topping you may want to build is a connection that transfers data between Bigin and a third-party service. Connections simplify this integration process, ensuring seamless data exchange between applications. Once a connection is established, you can access authenticated data.

Preconfigured default services are available when you're creating a connection. For these services, developers only need to provide the connection details, select the necessary scopes from the available list, and establish the connection. If their preferred services aren't preconfigured, developers can create custom connections by providing service details and authentication credentials. In this case, understanding the authentication and authorization protocols these third-party applications follow is essential for successful integrations.

Consider a scenario in which a sales team wants to notify customers about the sales process by sending instant message notifications via Twilio. For example, when a deal advances to the Proposal Sent stage, Bigin can trigger an SMS notification via Twilio to provide the customer with proposal details. Similarly, when the deal status changes to Closed-Won, the system automatically sends a confirmation message from Bigin to update the customer about the deal's successful closure.

To implement this functionality, developers can create a connector to integrate Bigin with Twilio, as well as to include the logic necessary for sending the message. Also, by incorporating Bigin automation features like workflows, developers can set up triggers that execute functions when certain conditions are met. This streamlines communication, enhances customer satisfaction, and keeps customers informed throughout the sales process. For more information on creating and managing connections, please refer to our detailed guide.

While connections handle backend integrations to enable data exchange between Bigin and other applications, connected apps comes into play when you need an interactive way to engage with both internal data and data from external applications directly within the Bigin interface.

Let's see how Bigin's connected app functionality facilitates this interaction!

Connected apps

A connected app enables an external application to integrate with Bigin through an interface, which is a widget that enhances Bigin's functionality and provides users with a seamless experience in Bigin. You can design your own UI interface and have complete control over the widget.

For example, sales teams often need customers to sign contracts or agreements before closing deals. With a connected app, you can embed an e-signature widget like Zoho Sign directly into Bigin. This enables users to send documents for signatures, track their statuses, and receive signed copies—all without leaving Bigin.

Read here to learn how to build a connected app, create a widget, and embed it into Bigin's UI.

Once you've built all the custom components you need for your topping, you can test it out inside the Bigin Developer Center itself. Let's explore how!

Testing and publishing your topping

Testing ensures that the topping is working as expected, and is important to do before publishing. The Bigin Developer Console provides a sandbox environment wherein you can thoroughly test all your customization components, connections, widgets, and workflows.
Once testing is complete, you can publish the topping through either of the following methods:
  1. Private: Make the topping available to specific users.
  2. Marketplace: The topping becomes accessible to all Bigin users after being validated by the Marketplace approval team.
In the next post, we'll explore testing and publishing in detail and implement real-time use cases.

Stay tuned!

<< Previous                                                                                                                                                                                                                                                                                                                                  Next>>

    • Recent Topics

    • Cliq iOS can't see shared screen

      Hello, I had this morning a video call with a colleague. She is using Cliq Desktop MacOS and wanted to share her screen with me. I'm on iPad. I noticed, while she shared her screen, I could only see her video, but not the shared screen... Does Cliq iOS is able to display shared screen, or is it somewhere else to be found ? Regards

    • Service op locatie organiseren met Zoho FSM: waar lopen organisaties tegenaan?

      Bij organisaties met service teams op locatie merken we vaak dat de complexiteit niet zozeer in de planning zelf zit, maar in wat er rond die planning gebeurt. Denk aan opvolging na interventies, consistente servicerapporten, en het bijhouden van installaties

    • Workflow Down/Bug

      We have a workflow that sends an email to one of our internal departments 10 minutes after a record is created in a custom module. The workflow actually works correctly. However, we have now noticed that on January 8, between 3:55 p.m. and 4:33 p.m.,

    • Introducing Assemblies and Kits in Zoho Inventory

      Hello customers, We’re excited to share a major revamp to Zoho Inventory that brings both clarity and flexibility to your inventory management experience! Presenting Assemblies and Kits We’re thrilled to introduce Assemblies and Kits, which replaces the

    • Automate pushing Zoho CRM backups into Zoho WorkDrive

      Through our Zoho One subscription we have both Zoho CRM and Zoho WorkDrive. We have regular backups setup in Zoho CRM. Once the backup is created, we are notified. Since we want to keep these backups for more than 7 days, we manually download them. They

    • Does the ability exist to make tax on the customer profile mandatory?

      I am reaching out to inquire about the possibility of making the "Customer Tax" field mandatory when creating a new customer in Zoho. We want to ensure that all customers have their tax information recorded to maintain compliance with our internal processes.

    • CRM gets location smart with the all new Map View: visualize records, locate records within any radius, and more

      Hello all, We've introduced a new way to work with location data in Zoho CRM: the Map View. Instead of scrolling through endless lists, your records now appear as pins on a map. Built on top of the all-new address field and powered by Mappls (MapMyIndia),

    • How to apply customized Zoho Crm Home Page to all users?

      I have tried to study manuals and play with Zoho CRM but haven't found a way how to apply customized Zoho CRM Home Page as a (default) home page for other CRM users.. How that can be done, if possible? - kipi Moderation Update: Currently, each user has

    • Send Whatsapp with API including custom placeholders

      Is is possible to initiate a session on whatsapp IM channel with a template that includes params (placeholders) that are passed on the API call? This is very usefull to send a Utility message for a transactional notification including an order number

    • IMAP mail after specify date

      Hi My customer's mail server is on premise and mail storage is very huge. So It never finish sync. and finally stop sync. Cloud CRM have a option like zoho mail sync mail after some date.

    • email association with CRM

      Why is it 2024 (almost 2025) and Zoho has not figured out how to integrate email with CRM? It is so inconsistent at associating emails within CRM. I am an attorney. I have clients and work with other attorneys. Attorney John Doe is associated with multiple

    • Fix the speed

      It takes ages to load on every step even though my dataset is quite small.

    • Credit Note for Shipped and Fatoora pushed invoices

      We have shipped a Sales Order and created an Invoice. The Invoice is also pushed to Fatoora Now we need to create a credit note for the invoice When we try it, it says we need to create a Sales Return in the Zoho Books, we have already created a Sales

    • Whatsapp Connection Status still "Pending" after migration

      Hello, I migrated my WhatsApp API to Zoho from another provider a day ago. So far the connection status is still “Pending”. There is a problem? How long does it usually take?

    • FSM - Timesheet entires for Internal Work

      Hi FSM Team, Several of my clients have asked how they can manage internal timesheets within Zoho FSM. Since their technicians already spend most of their day working in FSM, it would be ideal if they could log all working hours directly in the FSM app.

    • Add a way of clearing fields values in Flow actions

      It would be great if there was an option to set a field as Null when creating flows. I had an instance today where I just wanted to clear a long integer field in the CRM based on an action in Projects but I had to write a custom function. It would be

    • Role Management

      I am creating an analytics dashboard for a company that will be utilized by its various departments such as Finance, Marketing, and HR. My goal is to design the dashboard with separate tabs for each department. Additionally, I plan to implement role-based

    • Link Contacts to Billed Accounts

      Hello, I want to do a survey on all my customers of 2025. For that I want to select all contacts linked to accounts who where billed in 2025. How to I create this link to I can then use Zoho Survey with this database of contacts?

    • Highlight a candidate who is "off limits"

      Hello: Is there a way to highlight a candidate who is "off limits"?  I would like to have the ability to make certain candidate and / or Client records highlighted in RED or something like that.   This would be used for example when we may have placed a candidate somewhere and we want everyone in our company to quickly and easily see that they are off limits.  The same would apply when we want to put a client or former client off limits so no one recruits out of there. How can this be done? Cheers,

    • Announcing new features in Trident for Windows (v.1.37.5.0)

      Hello Community! Trident for Windows just received a major update, with a range of capabilities that strengthen email security and enhance communication. This update focuses on making your mailbox safer and your overall email experience more reliable.

    • Early Payment Discount customize Text

      Hi, I’m currently using Zoho Books and am trying to customize the standard “Early Payment Discount” message that appears in the PDF invoice template. I’ve reviewed the documentation here: https://www.zoho.com/books/help/invoice/early-payment-discount.html

    • Automatic Matching from Bank Statements / Feeds

      Is it possible to have transactions from a feed or bank statement automatically match when certain criteria are met? My use case, which is pretty broadly applicable, is e-commerce transactions for merchant services accounts (clearing accounts). In these

    • Deprecation of SMS-based multi-factor authentication (MFA) mode

      Overview of SMS-based OTP MFA mode The SMS-based OTP MFA method involves the delivery of a one-time password to a user's mobile phone via SMS. The user receives the OTP on their mobile phone and enters it to sign into their account. SMS-based OTPs offer

    • How to Customize Task Creation to Send a Custom Alert Using JavaScript in Zoho CRM?

      Hello Zoho CRM Community, I’m looking to customize Zoho CRM to send a custom alert whenever a task is created. I understand that Zoho CRM supports client scripts using JavaScript, and I would like to leverage this feature to implement the alert functionality.

    • DKIM Now Mandatory - Changes to Zoho Forms Email Policies

      Hello Zoho Forms Users, This post is to inform you about an important update regarding the authentication of all email domains in your Zoho Forms account. This year, we are doubling down on our commitment to deliver a secure, seamless, and empowering

    • Ability to assign Invoice Ownership through Deluge in FSM

      Hi, As part of our process, when a service appointment is completed, we automated the creation of the invoice based on a specific business logic using Deluge. When we do that, the "Owner" of the invoice in Zoho FSM is defaulted to the SuperAdmin. This

    • Call description in notes

      When completing a call, we type in the result of the call in the description. However, that does not show up under the notes history on the contact. We want to be able to see all the calls that have taken place for a contact wihtout having to go into

    • Please can the open tasks be shown in each customer account at the top.

      Hi there This has happened before, where the open tasks are no longer visible at the top of the page for each customer in the CRM. They have gone missing previously and were reinstated when I asked so I think it's just after an update that this feature

    • Mapping a new Ticket in Zoho Desk to an Account or Deal in Zoho CRM manually

      Is there any way for me to map an existing ticket in Zoho desk to an account or Deal within Zoho CRM? Sometimes people use different email to put in a ticket than the one that we have in the CRM, but it's still the same person. We would like to be able

    • Email Address for Contact not Populating

      When I click "Send Mail" from a Contact's page, their email address does not auto populate the "To" field. How do I make this happen?

    • New in CRM: Dynamic filters for lookup fields

      Last modified on Oct 28, 2024: This feature was initially available only through Early Access upon request. It is now available to all users across all data centers, except for the IN DC. Users in the IN DC can temporarily request access using this form

    • Why hybrid project management might be the best fit for you?

      Project management techniques are designed to equip teams with proven methods for easy and efficient project execution. While management teams may have apprehensions about adopting the hybrid method of project management, we’ve compiled the top reasons

    • Allow all Company Users to view all projects, but only owner/admins can change projects

      I was wondering if there was a permission setting I could adjust to allow all our company users to see all projects created. Then, only the project owners and admins with the change permission. Thanks

    • Fail to send Email by deluge

      Hi， today I gonna update some email include details in deluge, while this msg pops up and restrict me to save but my rules has run for one year. I dont care why zoho suddenly add this useless limit, but can you tell me how to use one of our admin account

    • Seeking help to be able to search on all custom functions that are defined

      Hello I have a lot of custom functions defined (around 200) and i would like to search some specific strings in the content of those. Is there a way to accomplish that? If not, is there a way to download all existing custom functions in some files locally

    • Totals for Sales Tax Report

      On the sales tax report, the column totals aren't shown for any column other than Total Tax. I can't think of a good reason that they shouldn't be included for the other columns, as well. It would help me with my returns, for sure. It seems ludicrous

    • Add Bulk Section / Grid Layout Duplicate Feature in Zoho Forms Builder

      Currently in Zoho Forms, users can only duplicate individual fields. There is no option to duplicate an entire section or two-column/grid layout with all internal fields. This becomes inefficient when building structured forms such as Family Details,

    • Leistungsdatum in Rechnungen (Zoho Books)

      Hallo, ist es irgendwie möglich den Leistungszeitraum in der Rechnung aufzuführen? Beste Grüße Aleks

    • Zoho Trident Windows - Streams Not Visible

      Namaste We’re having an issue with Streams not being visible in Trident (Windows), which is important for us as we share many emails internally. It appears that the feature to show Streams above the Inbox folder, as seen in the default mailbox view, is

    • Sales IQ Chat Widget is Only Displaying Last Name

      Can anyone suggest why the widget is only displaying "last name"?! We have the latest version of the wordpress plugin installed. Thanks Thanks!

    • Next Page