I have just started using Cadences for follow-up up email pipeline.
Is it just me or do you find the functionality very basic?
For example, it will tell me (if I go looking for it) if someone has replied to a follow-up and been unenrolled; but it won't tell me who it was. I have to create a report and try to decipher it.
Is there no way to see WHICH LEADS are at WHAT STAGE of the Cadence?
A simple drop-down or visual aid.
Or am I being a fool to myself and should somehow be trying to use Campaigns or Marketing Automation???
I'd also like (when a Lead replies or reaches the end of the sequence) for it to change a pick-list field in my Leads record to "unenrolled" or "replied".
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