Cannot access Zoho Desk after host mapping

Cannot access Zoho Desk after host mapping

Hi there,

I am starting using the CRM Plus last week. I try to configure the Zoho Desk according to " Support Customers from your Own Domain", however, once the system validate the setting, I cannot access the desk support through support.ourdomain.co.nz/support/xxxxxx,

can you please reset my Zoho Desk to default setting?

Thanks a lot