I checked this KB link :
I am pointing my domain with IP address and not managing DNS on my server.My Domain is with godaddy.
As prerequisites says needs to have subdomain , that i created on my server using cpanel.
After that it suggested that i need to create a CNAME and point it to the said host.I did that as well.
Now its not pointing to my support page.I tried to put domain like support.DOMAINNAME.com its not accepting and giving me error.
To be honest the KB article is vague and not helpful.
please suggest!