Kaizen 81 - COQL API - Part II

Kaizen 81 - COQL API - Part II

Hello everyone! 
Welcome to another week of Kaizen
In continuation to last week's post on COQL API, we will discuss the rest of the field types and their supported operators with detailed examples in this post. 

Supported field types and Operators

Please refer to the COQL API - Part I Kaizen post for the first three field types and their supported operators.

4) Boolean

The supported operator for Boolean field is =. You should provide the value as either true or false.

Sample Query

{
 "select_query" : "select Product_Name, Product_Code from Products where Product_Active = 'false' limit 2"
}

This sample query selects the Product_Name and Product_Code fields from the Products module where Product_Active is false, and limits the result to only 2 records.
Sample Response:
{
    "data": [
        {
            "Product_Code": "SR-001",
            "Product_Name": "Sigma",
            "id": "4876876000001036109"
        },
        {
            "Product_Code": "SR-003",
            "Product_Name": "Alpha",
            "id": "4876876000001039006"
        }
    ],
    "info": {
        "count": 2,
        "more_records": false
    }
}

what_Id support in COQL

=, !=, in, not in, is null, is not null are the supported operators. what_Id support is extended only to Tasks, Calls and Events. The what_Id field could be a lead or a contact.

Sample Query

{
    "select_query": "select 'What_Id->Leads.Last_Name' from Tasks where (('What_Id->Leads.id' in ('4876876000000900134','4876678000000900987')) AND ('What_Id->Leads.Industry' != 'ERP'))"
}

This sample query queries for the last name of leads associated with tasks where the lead ID is either '4876876000000900134' or '4876678000000900987', and the lead's industry is not 'ERP'.
Sample Response:
{
    "data": [
        {
            "What_Id->Leads.Last_Name": "Perry",
            "id": "4876876000001103044"
        }
    ],
    "info": {
        "count": 1,
        "more_records": false
    }
}

Roles and Profiles support in COQL

COQL supports roles and profiles lookup fields, allowing users to retrieve the owner's profile details such as ID, name etc, and the owner's role details using COQL queries. The supported comparators are =, !=, in, not in, is null, is not null.

Sample Query

{
    "select_query": "select Owner.role.id,Owner.role.name,Owner.role.reporting_to, Owner.role.share_data_with_peers, Owner.role.description, Owner.profile.id from Leads where Last_Name is not null LIMIT 1"
}

This query fetches the Profile details and Role details of the owner of one record from the Leads module. 

Sample Response:
{
    "data": [
        {
            "Owner.role.reporting_to": null,
            "Owner.profile.id": "4876876000000026011",
            "Owner.role.name": "CEO",
            "Owner.role.description": "crm.security.role.admin.desc",
            "Owner.role.share_data_with_peers": true,
            "Owner.role.id": "4876876000000026005",
            "id": "4876876000000333403"
        }
    ],
    "info": {
        "count": 1,
        "more_records": true
    }
}

Alias support

Supported operators : =, !=, in, not in, is null, is not null
Alias support in COQL allows users to simplify complex SELECT field names by giving them custom names or aliases. Using aliases in the SELECT column and ORDER BY class can make column names easier to understand and remember. For instance,  What_Id->Leads.Last_Name from our previous example can be given an alias in the SELECT query as follows.

Sample Query

{
    "select_query": "select 'What_Id->Leads.Last_Name' AS 'Lead Name' from Tasks where (('What_Id->Leads.id' in ('4876876000000900134','4876678000000900987')) AND ('What_Id->Leads.Industry' != 'ERP'))"
}

Sample Response:
{
    "data": [
        {
            "id": "4876876000001103044",
            "Lead Name": "Perry"
        }
    ],
    "info": {
        "count": 1,
        "more_records": false
    }
}

If you compare this response with the sample response in the what_Id section above, you can see that the key 'What_Id->Leads.Last_Name'  is replaced with the Alias 'Lead Name'  in here. 

Aggregate Function Support in COQL

Aggregate functions in COQL allow you to perform calculations on groups of records in a module. The available aggregate functions include SUM, MIN, MAX, AVG, and COUNT.

1. SUM

Use this function to sum up the values of an aggregate field in a module. 

Sample Query 1

{
    "select_query":"select SUM(Grand_Total) from Quotes WHERE Quote_Stage = 'Draft' "
}

This Query uses the SUM function to calculate the total value of the Grand_Total field for all quotes in the Draft stage in the Quotes module.
Sample Response:
{
    "data": [
        {
            "SUM(Grand_Total)": 1073660
        }
    ],
    "info": {
        "count": 1,
        "more_records": false
    }
}

Sample Query 2

{
    "select_query": "select SUM(Grand_Total), Account_Name.Account_Name AS 'Account Name', Billing_Country from Invoices where ((Status != 'Paid') and ((Billing_Country ='USA') OR (Billing_Country = 'Canada'))) GROUP BY Account_Name.Account_Name, Billing_Country ORDER BY 'Account Name' ASC"
}

This query retrieves the total SUM of the Grand_Total field, along with the Account_Name and Billing_Country from the Invoices module for those records whose Status field is not equal to 'Paid' and the Billing_Country field is either 'USA' or 'Canada'. The results are grouped by the Account_Name and Billing_Country fields and ordered in ascending order based on the 'Account Name' field.

Note that the 'Account Name' field is specified using the AS keyword to provide an alias for the Account_Name.Account_Name field. We have used the alias for the ORDER BY clause.
Sample Response:
{
    "data": [
        {
            "Account Name": "SR Systems",
            "Billing_Country": "USA",
            "SUM(Grand_Total)": 2430000
        },
        {
            "Account Name": "SR Systems",
            "Billing_Country": "Canada",
            "SUM(Grand_Total)": 60000
        },
        {
            "Account Name": "Zylker systems",
            "Billing_Country": "Canada",
            "SUM(Grand_Total)": 378000
        }
    ],
    "info": {
        "count": 3,
        "more_records": false
    }
}

The response JSON contains the SUM of the Grand_Total fields, Account Name and Billing_Country for each unique combination of Account Name and Billing Country fields that satisfies the filter criteria specified in the query. 

2. MAX

Use this aggregate function to find the largest value of a field in a module. 

Sample Query

{
    "select_query": "select MAX(Amount) AS 'Maximum Deal Amount', Account_Name.Account_Name from Deals where ((Stage = 'Closed Won') AND  (Type = 'Existing Business')) Group by Account_Name.Account_Name"
}

This Query selects the maximum Deal Amount for each account from the Deals module where the stage is Closed Won and the type is Existing Business.
Sample Response:
{
    "data": [
        {
            "Maximum Deal Amount": 6750000,
            "Account_Name.Account_Name": "Benton"
        },
        {
            "Maximum Deal Amount": null,
            "Account_Name.Account_Name": "King"
        },
        {
            "Maximum Deal Amount": 945000,
            "Account_Name.Account_Name": "Morlong Associates"
        }
    ],
    "info": {
        "count": 3,
        "more_records": false
    }
}

3. MIN

Use this aggregate function to find the smallest value of a field in a module. For example, you can use this function to find the Lowest Annual Revenue in the Leads module.

Sample Query: 1:

{
        "select_query": "select MIN(Annual_Revenue) from Leads where Annual_Revenue is not null"
}

Sample Response:
{
    "data": [
        {
            "MIN(Annual_Revenue)": 348.3
        }
    ],
    "info": {
        "count": 1,
        "more_records": false
    }
}

4. AVG

Use this aggregate function to find the average value of a field in a module. 

Sample Query

{
    "select_query": "SELECT AVG(Amount) AS 'Average Deal Amount' FROM Deals WHERE Type = 'New Business'"
}

This query calculates the average deal amount for all new business deals in the "Deals" module. 
Sample Response:
{
    "data": [
        {
            "Average Deal Amount": 877366.8359999999
        }
    ],
    "info": {
        "count": 1,
        "more_records": false
    }
}

5. COUNT

Use this aggregate function to count the number of records in a module satisfying a certain criteria. You can use this aggregate function only for number, lookup, and picklist fields.

Sample Query:

{
    "select_query": "SELECT COUNT(Product_Category) FROM Products WHERE Product_Active = 'false'"
}
This sample query queries for the total number of inactive products in the Product module. Please be aware that if there are any products with no value for the product category field, they will not be included in the count.

Important points to remember

  • COQL keywords are not case-sensitive.
  • To prevent ambiguity, the criteria listed in the WHERE clause must be properly enclosed in brackets. If WHERE has more than two criteria such as A, B, and C, use them as either of the following:
    • (A and (B and C))
    • ((A and B) and C)
    • A and (B and C)
    • (A and B) and C.
  • COQL supports only SELECT queries with WHERE, FROM, ORDER BY, LIMIT, and OFFSET clauses and aggregate functions SUM(), MAX(), MIN(), AVG(), and COUNT().
  • The default sort order is ascending based on record ID if ORDER BY is not specified.
  • Use the following format for :
    • Date : YYYY-MM-DD
    • DateTime : YYYY-MM-DDTHH:mm:ss+/-HH:mm
  • The default value for LIMIT is 200 and OFFSET is 0.
  • A maximum of 10,000 records can be fetched using the API.
  • Multi-line fields cannot be used in criteria.
  • COQL doesn't support consent_lookup, subform, profileimage, multiselectlookup, fileupload datatypes.
  • A maximum of 25 criteria can be included in the WHERE clause.
  • A maximum of 50 field API names can be used in the SELECT column of the query.

     Data Type
     Supported Operators
     text
     =, !=, like, not like, in, not in, is null, is not null
     picklist
     =, !=, like, not like, in, not in, is null, is not null
     ownerlookup
     =, !=, in, not in, is null, is not null
     lookup
     =, !=, in, not in, is null, is not null
     date
     =, !=, >=, >, <=, <, between, not between, in, not in, is null, is not null
     datetime
     =, !=, >=, >, <=, <, between, not between, in, not in, is null, is not null
     currency
     =, !=, >=, >, <=, <, between, not between, in, not in, is null, is not null
     boolean
     =
     email
     =, !=, like, not like, in, not in, is null, is not null
     phone
     =, !=, like, not like, in, not in, is null, is not null
     website
     =, !=, like, not like, in, not in, is null, is not null
     double
     =, !=, >=, >, <=, <, between, not between, in, not in, is null, is not null
     bigint
     =, !=, >=, >, <=, <, between, not between, in, not in, is null, is not null
     integer
     =, !=, >=, >, <=, <, between, not between, in, not in, is null, is not null
     formula
     If the return type is:
          Decimal/Currency/Date/Datetime : =, !=, >=, >, <=, <, between, not between, in, not in, is null, is not null
          String : =, !=, like, not like, in, not in, is null, is not null
          Boolean : =
     autonumber
     =, !=, like, not like, in, not in, is null, is not null
We hope you found this post useful. We will meet you next week with another interesting topic.

If you have any questions or feedback, please let us know in the comments below, or write to us at support@zohocrm.com. We would love to hear from you! 


Additional Reading:








    • Recent Topics

    • Average Costing / Weighted Average Costing

      Hello fellow maadirs. I understand Zoho Books uses FIFO method of dealing with inventory costing, but do you guys have any plans to introduce average costing? We indians need average costing. It's part of our culture. Please. I beg thee. Thanks.
    • Credit note

      By mistake I issued credit note in Jan 2025 for the invoice related to Dec 2024. Now I want to delete this credit note but anable to do so. Need help in this
    • CRM formula field help

      Hello! i was hoping to get some help with a formula i'm creating within a module. I'm looking to make a formula that changes based on a date field but based upon the present date. This is the formula i have so far: If(Now() < ${Instructors.Start Date},
    • Change to copy/paste functionality in Deluge code editor

      Recently there was a change to the Deluge code etidor where it now inserts backslashes into strings automatically when copying/pasting strings with double quotes, it's a nightmare to have to go delete all these. Is it possible to toggle this on or off?
    • BANK FEED - MAYBANK , provider from YODLEE IS NOT WORKING

      As per topic, the provider YODLEE is not working for the BANK FEED. It have been reported since 2023 Q3, and second report on 2023 Q4. now almost end of 2024 Q1, and coming to 2024 Q2. Malaysia Bank Maybank is NOT working. can anyone check on this issue?
    • Canadian payroll

      Hello ZOHO, is any updates on when payroll for Canada will be available?
    • Default reminders on Emails

      I have seen that it is possible to set, for each email, a reminder when the email remains unresponded for some time. This is very useful, so useful that I would like to set it for all my emails, by default. Because an unanswered email usually requires
    • in zoho assist I would like to temporarliy go into view only mode

      During a zoho assist remote support / remote control session, I would like an option to turn off control, and go into view only mode. Then later, turn back on control, all within the same session. (Many other remote login apps have this feature.) For
    • Zoho notes list issue

      Hi team, Suddenly my extension is not working and I could not find the extension in my marketplace list anymore. Extension version deprecated This version of the extension is no longer in use. Please update the extension and try again.
    • Assignment Rule: Immediate Ticket Assignment to Agents Upon Shift Start

      Dear Zoho Desk Team, I hope this message finds you well. Currently, when the option to assign tickets to offline agents is turned off, agents who come online during their shift have to wait for about 30 minutes before any tickets from the queue are assigned
    • Change email template depending on answer from form

      Is it possible to set up the following in Zoho Desk: When a user submits a ticket via the Zoho Help Center's form, they can select an answer from a dropdown field. In this example, the dropdown options are 'Option A' and 'Option B.' If a user selects
    • Kaizen #171: FAQs on COQL API

      Hello all!! Welcome back to another post in the Kaizen series! In this post, we will address some of the most frequently asked questions about Zoho CRM's COQL API from the Zoho CRM Developer Community Forum. COQL API Query API lets you query for records
    • Issue with Date Placeholder Formatting in Ticket ID Customization

      Hello Support Team, I'm experiencing an issue with the date placeholder formatting in Zoho Desk's Ticket ID customization. Specifically, when using the `{{DD}}` placeholder for the day in the prefix or suffix, the output displays the day as a single digit
    • Time Field

      Good Day, I have a question, when I save a draft and reload it. Why does the time field format keeps goes from hh:mm to hh:mm:ss? Is there a way I can force it to load to hh:mm only? I have tried example = totime(input.TimeField, "hh:mm") in the -created
    • Feature Req - See imap emails in Timeline tab of a deal

      In many other CRMs such as pipedrive and hubspot, when you are looking at the timeline of a deal you can also see snippets of emails that have been sent or received and then click to view the full message. This gives users a fast way to catch up on EVERYTHING
    • HOW TO: Searching a thread (email body/text) with a custom function, allowing filtering and specific actions

      We are still trialing out Zoho at this time, but have found a major expected feature to be missing - the ability to search within the text of an email for automation/workflows. NOTE: You need to create a connection for zohodesk under settings -> Developer
    • Partnership Proposal for Supporting Number Porting Services in Singapore

      Dear Zoho Representative’s, I hope this message finds you well. My name is Honelito Gilos, and I represent Borderless Hub Pte Ltd (Singapore). We are a Telco here in Singapore specialising in providing seamless number porting services, and I’m reaching
    • Tip #2: Prefill forms automatically with existing Zoho CRM data

      How to automatically prefill a form with existing Zoho CRM data? Prefilled forms can be useful when you want your prospects to view and confirm their data, and in a wide range of other situations. In Zoho Forms, we prefill the fields with the values from Zoho CRM using the Zoho CRM field. What is a Zoho CRM field? A Zoho CRM field acts as a two-way communication channel, by sending data to Zoho CRM from forms and fetching information from CRM into Forms. The field will look up data from your CRM
    • Transform Your Customer Support with AI-Powered Chatbots in Zoho SalesIQ

      Ever wondered how some companies seem to have superhuman customer support? Let's uncover their secret! In the digital age, customer expectations are skyrocketing. Did you know that according to McKinsey, 75% of consumers expect a response within five
    • Quickbooks conversion and Internet sales

      Hello, we are considering converting from Quickbooks enterprise to Zoho Books and using MonotorZ for our mrp needs. Today we import Internet sales under a single customer with multiple ship to addresses. We want to maintain the detail in CRM for marketing
    • How to add two columns in Zoho forms

      I would like to have two columns in Zoho forms. How can i enable two columns?
    • When creating Sales Order / Estimate via API, the line item Tax Code does not get pulled in.

      I'm creating Sales Orders via API from CRM but it does not pull in the "Tax Code" I've read within the forums that this should be done automatically but it's not happening. Not sure if it's a bug or by design? Anybody else know? Should we be adding the
    • Chart showing schedule

      I want to be able to create a chart for everyday to check and which of which driver is available on the timeframe. Here's my table Name City Day Start Time End Time Driver1 Medicine Hat Monday 11:45 AM 4:45 PM Driver 2 Medicine Hat Tuesday 11:00 AM 7:00
    • Quais são os maiores desafios que você enfrenta ao implementar o Zoho CRM?

      Olá, pessoal da comunidade Zoho Brasil! Sou parceiro autorizado da Zoho e, ao longo do tempo, tenho notado que cada implementação de CRM traz desafios únicos, dependendo do segmento de negócio, das metas da empresa e até da familiaridade da equipe com
    • 2025 Just Got More Exciting for Developers!

      Hello, Greetings to the Zoho Books Community! As we step into the New Year, we're thrilled to roll out something truly special for our Zoho Finance enthusiasts – the "Zoho Finance Developer" Community! This is your exclusive space to connect with fellow
    • Error in executing On user input script

      I'm having problems with this  this script : ; Tipo_list=List(); Tipo_rec = Tabla_factores[Periodo == input.Periodo_anos.toLong()]; Tipo_list.addAll(Tipo_rec.Clase_credito.getall()); for each Clase_credito in Tipo_list { Tipo_credito:ui.add(Clase_credito) } Error in executing On User Input script of Periodo en años. Error. Error in executing Fetch Record task. Unable to fetch Tabla_factores and update variable Tipo_rec. Error in evaluating the criteria : Error. Error evaluating NUMERIC expression
    • sync data from outside of zoho plateform

      hii team , i am creating a platform using zoho platform, i want to sync the data from out side of the platform like people-soft, but i am not able to sync the data , if it is possible , then suggest me how can i do it , i want to sync data from other
    • How to add a Data Updated As Of: dynamically in text?

      I need to add a "Data Updated As Of" in the dashboard to show when was the last date the data was updated. I tried to create a widget but it does not look really good, see below. Is there a way I can do this through the text widget and update it automatically
    • Automate search in customer list and easilly initiate email

      Hello and happy new year ! I have a customer list with name, telephone, emails and some criterias like location, type of customer, etc. I want to search that form to extract part of it, for example all customers that have a location of "Québec city" and
    • "Select All" item in the context menu

      In the Client on Android, there is a “Select all” item in the note’s context menu. There is no such item in the PC client. Can it be added in future versions of the client?
    • Syncing Leave Calendar With Shared Google Calendar Does Not Remove Canceled Leaves

      Our organization has each employee sync their Leaves calendar with a shared Google calendar, but am I right that if an employee cancels a Leave in Zoho that it will not be removed automatically from the shared Google calendar through the same sync m
    • Is it possible to display formulas in cells instead of calculated results?

      I want to export my Zoho sheet as tab separated text without losing the formulas. In excel, I would use the settings Options - Advanced - show formulas in cells instead of their calculated results then save as tab separated values. How do I do this in
    • Creator Simplified #11: Create a custom button to download files

      Hey there! This time, let's see how to create custom buttons to download the files uploaded in the file upload field. Sample use-case A training app has a module that provides the materials for all the available courses. Students can click on the corresponding
    • Batch Tracking Enhancements In Zoho Inventory

      Hello users, We’re excited to announce that we’ve taken batch tracking to a whole new level in Zoho Inventory! We’ve made it more accessible and easier to use than ever. Here’s a quick look at the improvements: 1) A New Way To Create or Modify Batches
    • Zoho Desk Mobile App Year-End Roundup - 2024

      Hello Everyone, Greetings! As you gear up for the festive season, we are excited to share a quick journey into all that is released in 2024! Availability of each feature in iOS and Android released in 2024 are as follows: For more information on the above
    • Task Completion vs Estimated Time

      I need to represent the Estimated Date vs Actual Completion Date for multiple Tasks. How Can I Do this in Zoho Analytics.
    • Upload Field - cannot be checked in rules configuration.

      We wanted to create a process to verify whether the upload fields are empty or not. If empty, then it should deny during submission. We don't want to use the mandatory field setting because in a 10 pager form, some upload field located in page 1 will
    • Chat function not working properly

      Ever since upgrading to plus, the chat is all messed up. it is coming up behind the web page so that I cannot see what I'm typing and cannot read replies. I can only see the bottom of the text box at the bottom of the page, and then it is blocked. I've
    • Wrong Time on Exported Records

      Hello, All records in my exported Notes .csv file have the incorrect time for Created Time. They are all 8 hours ahead. I've already verified that my time zone is correct in both Personal Settings and Company Settings. Is there any way to fix this?
    • Sync workspace - table

      I have connected two workspaces and I have imported two different query tables from one workspace to the other one, that was a succes. But now I want to import another query table from the same workspace to the other but I get an error. Why is that? (there
    • Next Page