Recrutement- Gestion de la communication

Recrutement- Gestion de la communication



Un des grands enjeux que les recruteurs rencontrent est d'offrir la meilleure expérience candidat, même si celui-ci n'arrive pas jusqu'à la fin du processus. En effet, l'expérience commence bien avant l'entretien. Un simple post sur vos réseaux sociaux peut inciter un candidat à postuler à votre offre. Dès lors, vous devez vous assurer de proposer un parcours attractif et fluide, afin de garder votre candidat engagé et motivé. C'est important non seulement du point de vue de l'image de marque, mais aussi pour retenir le meilleur candidat au sein de votre organisation, un défi auquel il faut faire face aujourd'hui.
L'un des éléments les plus importants d'une bonne expérience candidat est la communication transparente sur l’état de leur candidature.

Dans cet article nous allons découvrir comment en tant que recruteur, vous pouvez gérer une communication fluide avec vos candidats potentiels dans Zoho One via son service de Zoho Recruit.

Communication par e-mail

Nous avons déjà vu dans cet article comment créer les différents modèles d'e-mail dans Zoho Recruit.

Envoyer des e-mails

Dans Zoho Recruit vous pouvez envoyer les e-mails depuis :
  • L'onglet candidat
  • L'onglet e-mails

Depuis l'onglet candidat

  • Allez au module "Candidats"
  • Sélectionnez le candidat auquel vous souhaitez envoyer l'e-mail
  • Cliquez sur l'onglet "Envoyer un e-mail"
  • Choisissez le modèle que vous voulez utiliser et envoyez

Depuis l'onglet e-mails

Lorsque vous avez configuré vos services de messagerie en utilisant le protocole POP3, un module "E-mails" sera ajouté à votre compte Zoho Recruit duquel vous pouvez envoyer des e-mails aux candidats.
  • Allez sur l'onglet "E-mails"
  • Vous allez être amené vers votre service de messagerie où vous pouvez les rédiger et les envoyer.

  • Tous les e-mails échangés seront affichés sous la section e-mail d'un candidat de votre compte Recruit, ce qui vous permet d'avoir un aperçu sur tous les communication.

  • Vous pouvez également programmer des e-mails pour les envoyer au moment prévu.
  • Les aperçus d'e-mails vous permettent de revoir le contenu de l'e-mail. Les champs de fusion de l'e-mail sont remplacés par les valeurs originales dans l'aperçu. Cela garantit un envoi sans erreur depuis Zoho Recruit.

E-mails en masse

Bénéfices

  • Gagnez du temps dans l'envoi d'e-mails à une liste entière de clients.
  • Créez de nouvelles listes de diffusion en fonction des besoins de votre organisation.
  • Programmez l'envoi des e-mails à une heure précise, selon votre convenance.
Dans Zoho Recruit, vous pouvez envoyer des e-mails de masse aux clients manuellement, en créant une nouvelle liste de diffusion ou en utilisant une liste existante.

Envoyer e-mails en masse

Vous pouvez envoyer les e-mails en masse depuis l'onglet "Candidats" ou "Applications"
  • Allez sur l'un des deux modules indiqués.
  • Sous l'onglet "Plus" , sélectionnez "E-mails en masse"
  • Choisissez le modèle que vous voulez utiliser ou créez-en un nouveau.
  • Depuis le sous-onglet "Sélectionner les enregistrements" choisissez les candidats depuis les trois critères disponibles selon lesquels vous voulez envoyer.
  • Cliquez sur "Envoyer"

Communication via le portail candidat

En tant que recruteur, il est essentiel de faire bonne impression en termes d'accueil des candidats. Vous pouvez utiliser les processus essentiels de la relation recruteur-candidat pour améliorer vos interactions avec les candidats et accroître votre capacité à puiser dans des viviers de talents hautement qualifiés pour de futurs postes à pourvoir.
Mettez à la disposition de vos candidats un portail pour postuler, suivre leur candidature et finalement décrocher l'emploi.
Zoho Recruit offre l'avantage d'utiliser la marque de votre entreprise pour créer des portails pour vos candidats. Par exemple, si le site web de votre entreprise est "www.zylker.com", vous pouvez créer un portail avec l'URL "portal.zylker.com".

Activer le portail des candidats

Pour activer le portail des candidats, vous devez d'abord configurer votre domaine à partir de Portal. Lorsqu'il est configuré, vous pouvez activer votre portail pour candidats.
  • Paramètres > Configuration du portail > Portail candidat
  • Personnalisez l'e-mail d'invitation des candidats qui sera envoyé lorsque vous les inviterez à votre portail.

Inviter un candidat

  • Sélectionnez le candidat depuis le module "Candidats" que vous souhaitez inviter au portail.
  • À partir de la page des détails du candidat, cliquez sur "Plus".
  • Cliquez sur "Inviter au portail personnalisé"
  • Sélectionnez le portail candidat et cliquez sur "Inviter".

Nous continuerons d'en découvrir davantage dans nos prochains articles. En attendant, n'hésitez pas à poser vos questions en commentaire.

L'équipe Zoho France

    • Sticky Posts

    • Collaboration sans faille avec Zoho One

      Bonjour à tous, Dans cet article nous allons voir comment Zoho One permet une collaboration à différents niveaux .       La façon dont nous travaillons évolue. À mesure que les entreprises se mondialisent, la plupart des activités sont menées en équipe.

    • Recent Topics

    • ZOHO Creator subform link

      Dear Community Support, I am looking for some guidance on how to add a clickable link within a Zoho Creator subform. The goal is for this link to redirect users to another Creator form where they can edit the data related to the specific row they clicked

    • Upload API

      I'm trying to use the Upload API to upload some images and attach them to comments (https://desk.zoho.com/DeskAPIDocument#Uploads#Uploads_Uploadfile) - however I can only ever get a 401 or bad request back. I'm using an OAuth token with the Desk.tickets.ALL

    • Adding Overlays to Live Stream

      Hello folks, The company I work for will host an online event through Zoho Webinar. I want to add an overlay (an image) at the bottom of the screen with all the sponsors' logos. Is it possible to add an image as an overlay during the live stream? If so,

    • Email Sending Failed - SMTP Error: data not accepted. - WHMCS Not sending emails due to this error

      I have been trying to figure out a fix for about a week now and I haven't found one on my own so I am going to ask for help on here.  After checking all the settings and even resetting my password for the email used for WHMCS it still says: Email Sending Failed - SMTP Error: data not accepted.  I have no clue how to fix it at this point. Any insight would be lovely. 

    • FSM setup

      So we have been tinkering with FSM to see if it is going to be for us. Now is the time to bite the bullet and link it to our zoho books and zoho crm. The help guides are good but it would really help if they were a bit more in depth on the intergrations.

    • Does Zoho Learn integrate with Zoho Connect,People,Workdrive,Project,Desk?

      Can we propose Zoho LEarn as a centralised Knowledge Portal tool that can get synched with the other Zoho products and serve as a central Knowledge repository?

    • Zoho Flow - Update record in Trackvia

      Hello, I have a Flow that executes correctly but I only want it to execute once when a particular field on a record is updated in TrackVia. I have the trigger filters setup correctly and I want to add an "update record" action at the end of the flow to

    • Add Comprehensive Accessibility Features to Zoho Desk Help Center for End Users

      Hello Zoho Desk Team, We hope you're doing well. We’d like to submit a feature request to enhance the client-facing Help Center in Zoho Desk with comprehensive accessibility features, similar to those already available on the agent interface. 🎯 Current

    • Filtering repport for portal users

      Salut, I have a weird problem that I just cannot figure out : When I enter information as administrator on behalf of a "supplier" portal user (in his "inventory" in a shared inventory system), I can see it, "customer" portal users can see it, but the

    • How to add application logo

      I'm creating an application which i do not want it to show my organization logo so i have changed the setting but i cannot find where to upload/select the logo i wish to use for my application. I have seen something online about using Deluge and writing

    • Zoho Projects - Q2 Updates | 2025

      Hello Users, With this year's second quarter behind us, Zoho Projects is marching towards expanding its usability with a user-centered, more collaborative, customizable, and automated attribute. But before we chart out plans for what’s next, it’s worth

    • Rename Record Summary PDF in SendMail task

      So I've been tasked with renaming a record summary PDF to be sent as part of a sendmail task. Normally I would offer the manual solution, a user exports the PDF and uploads it to a file upload field, however this is not acceptable to the client in this

    • Option to Empty Entire Mailbox or Folder in Zoho Mail

      Hello Zoho Mail Team, How are you? We would like to request an enhancement to Zoho Mail that would allow administrators and users to quickly clear out entire folders or mailboxes, including shared mailboxes. Current Limitation: At present, Zoho Mail only

    • Create new Account with contact

      Hi I can create a new Account and, as part of that process, add a primary contact (First name, last name) and Email. But THIS contact does NOT appear in Contacts. How can I make sure the Contact added when creating an Account is also listed as a Contact?

    • BUTTONS SHOWN AS AN ICON ON A REPORT

      Hi Is there any way to create an action button but show it as an icon on a report please? As per the attached example? So if the user clicks the icon, it triggers an action?

    • in zoho creator Sales Returns form has sub form Line Items return quantity when i upate the or enter any values in the sub form that want to reflect in the Sales Order form item deail sub form field Q

      in zoho creator Sales Returns form has sub form Line Items return quantity when i upate the or enter any values in the sub form that want to reflect in the Sales Order form item deail sub form field Quantity Returned\ pls check the recording fetch_salesorder

    • Estimates with options and sub-totals

      Hi It seems it would be great to be able to show multiple options in an estimate. For instance I have a core product to which I can add options, and maybe sub-options... It would be great to have subtotals and isolate the core from the not compulsory items. Thanks

    • Rate Limiting in Zoho Flow (OpenAI API)

      Hi Everyone, We are facing some issues when using Zoho Flow as we have a deluge script running which is making external calls to OpenAI endpoint. Sometimes the response takes more than 30 seconds meaning the script will timeout. We want to implement a

    • Optional Items Estimate

      How do you handle optional items within an estimate? In our case we have only options to choose with. (Like your software pricing, ...standard, professional, enterprise) How can we disable the total price? Working with Qty = 0 is unprofessional....

    • Important Update : Zendesk Sell announced End of Life

      Hello Zendesk users, Zendesk has officially announced that Zendesk Sell will reach its End of Life (EOL) on August 31, 2027 (Learn more). In line with this deprecation, Zoho Analytics will retire its native Zendesk Sell connector effective October 1,

    • Zoho Sheets

      Hi, I am trying to transition into Zoho sheets, I have attached the issues encountered. Server issues, file trying to upload for more than 30 mins, even once uploaded my data aren't loaded. Simple calculations are not working I have attached the sample.

    • Create static subforms in Zoho CRM: streamline data entry with pre-defined values

      Last modified on (9 July, 2025): This feature was available in early access and is currently being rolled out to customers in phases. Currently available for users in the the AU, CA, and SA DCs. It will be enabled for the remaining DCs in the next couple

    • Zoho CRM + Zoho FSM : alignez vos équipes commerciales et techniques

      La vente est finalisée, mais le parcours client ne fait que commencer ! Dans les entreprises orientées service, conclure une vente représente seulement la première étape. Ce qui suit — installation, réparation ou maintenance régulière — influence grandement

    • Top Bar Shifting issue still not fixed yet

      I mentioned in a previous ticket that on Android, the top bar shifts up when you view collections or when you're in the settings. That issue still hasn't been fixed yet. I don't wanna have to reinstall the app as I've noticed for some reason, reinstalling

    • Power of Automation:: Automate the process of updating project status based on a specific task status.

      Hello Everyone, Today, I am pleased to showcase the capabilities of a custom function that is available in our Gallery. To explore the custom functions within the Gallery, please follow the steps below. Click Setup in the top right corner > Developer

    • Celebrating Connections with Zoho Desk

      September 27 is a special day marking two great occasions: World Tourism Day and Google’s birthday. What do these two events have in common (besides the date)? It's something that Zoho Desk celebrates, too: making connections. The connect through tourism

    • Attention API Users: Upcoming Support for Renaming System Fields

      Hello all! We are excited to announce an upcoming enhancement in Zoho CRM: support for renaming system-defined fields! Current Behavior Currently, system-defined fields returned by the GET - Fields Metadata API have display_label and field_label properties

    • Billing Management: #3 Billing Unbilled Charges Periodically

      We had a smooth sail into Prorated Billing, a practice that ensures fairness when customers join, upgrade, or downgrade a service at any point during the billing cycle. But what happens when a customer requests additional limits or features during the

    • No bank feeds from First National Bank South Africa since 12 September

      I do not know how Zoho Books expects its customers to run a business like this. I have contacted Zoho books numerous times about this and the say it is solved - on email NO ONE ANSWERS THE SOUTH AFRICAN HELP LINE Come on Zoho Books, you cannot expect

    • Zoho CRM Calendar | Custom Buttons

      I'm working with my sales team to make our scheduling process easier for our team. We primary rely on Zoho CRM calendar to organize our events for our sales team. I was wondering if there is a way to add custom button in the Calendar view on events/meeting

    • Sync desktop folders instantly with WorkDrive TrueSync (Beta)

      Keeping your important files backed up and accessible has never been easier! With WorkDrive desktop app (TrueSync), you can now automatically sync specific desktop folders to WorkDrive Web, ensuring seamless, real-time updates across devices. Important:

    • Citation Problem

      I had an previous ticket (#116148702) on this subject. The basic problem is this; the "Fetch Details" feature works fine on the first attempt but fails on every subsequent attempt, Back in July after having submitted information electronically and was

    • Open Sans Font in Zoho Books is not Open Sans.

      Font choice in customising PDF Templates is very limited, we cannot upload custom fonts, and to make things worse, the font names are not accurate. I selected Open Sans, and thought the system was bugging, but no, Open Sans is not Open Sans. The real

    • Does Zoho Sheet Supports https://n8n.io ?

      Does Zoho Sheet Supports https://n8n.io ? If not, can we take this as an idea and deploy in future please? Thanks

    • Failing to generate Access and Refresh Token

      Hello.  I have two problems: First one when generating Access and Refresh Token I get this response:  As per the guide here : https://www.zoho.com/books/api/v3/#oauth (using server based application) I'm following all the steps. I have managed to get

    • Zeptomail 136.143.188.150 blocked by SpamCop

      Hi - it looks like this IP is being blocked, resulting in hard bounces unfortunately :( "Reason: uncategorized-bounceMessage: 5.7.1 Service unavailable; Client host [136.143.188.150] blocked using bl.spamcop.net; Blocked - see https://www.spamcop.net/bl.shtml?136.143.188.150

    • Apply transaction rules to multiple banks

      Is there any way to make transaction rules for one bank apply to other banks? It seems cumbersome to have to re-enter the same date for every account.

    • How to bulk update records with Data Enrichment by Zia

      Hi, I want to bulk update my records with Data Enrichment by Zia. How can I do this?

    • Need Guidance on SPF Flattening for Zoho Mail Configuration

      Hi everyone, I'm hoping to get some advice on optimizing my SPF record for a Zoho Mail setup. I use Zoho Mail along with several other Zoho services, and as a result, my current SPF record has grown to include multiple include mechanisms. My Cloudflare

    • Is there an equivalent to the radius search in RECRUIT available in the CRM

      We have a need to find all Leads and/or Contacts within a given radius of a given location (most likely postcode) but also possibly an address. I was wondering whether anyone has found a way to achieve this in the CRM much as the radius search in RECRUIT

    • Next Page