Zoho Creator Upcoming Updates — July 2023

Zoho Creator Upcoming Updates — July 2023

Hello all!

We hope you’ve had a chance to check out the newly updated Product Roadmap, which now includes the new features coming up as part of our 2023 Projection 2. Our goal is to continually improve and add new features to our platform on a regular basis. As we continue down this path, we’re thrilled to share with you the latest news and progress. Let’s start with the highlights of this month!
  • Canvas builder
  • Page scripts and Page variables
  • PDF support for OCR AI model
  • Export users/portal users with permission details
  • Formatting options for numeric fields
- - - - - - - - - -
Now let’s take a closer look at each of this month’s updates:
 

Canvas builder

We're excited to announce our all-new canvas builder, which will revolutionize the customization of the detail views of reports, and help you build beautiful and visually pleasing report layouts. With a feature-laden yet effortlessly easy-to-use drag and drop builder, the canvas builder will empower you to come up with fully functional and versatile reports with ease.
 
You can select any predesigned layout templates and customize them according to your requirements, or create your own design template from scratch with the help of design tools. All you need to do is simply drag and drop the required elements onto your canvas, customize them without breaking a sweat, and witness your vision come to life.
 
How to access it
Navigate to the required report, then to Detail View -> Custom Layout and click the Create New Layout option.

 

 
How do I benefit?
Canvas builder will help you come up with professional-looking designs in a fraction of the time, and ensures your users get a consistent and engaging user experience.
 
Applicable for: C5, C6
Availability: All DCs
Released on: 01-Aug-2023

- - - - - - - - - -

Page scripts and page variables

To give you more flexibility while building pages, we're introducing page scripts and page variables.
 
Page scripts: These are essentially Deluge workflows for pages, and are pretty similar to on load form workflows. You can use the familiar Deluge builder to write your own custom scripts and store values as page variables and use them across various page components, such as panels, charts, and gauges.
 
Page variables: These are a step up from the existing page parameters, because their data type definition makes it easier to handle errors and manage references. Plus, you can use custom logic in page scripts to edit and manipulate variables.
 
How to access it
  1. Go to the page builder and click the Page Variables and Scripts  button.
  2. Use the labels at the top of the pane to switch between the Scripts and Variables sections. 
            
How do I benefit?
Page scripts and variables allow you to add computational power to visual elements within pages. This will be a valuable asset in the development of attractive pages that improve user experience.
 
Applicable for: C5, C6
Availability: All DCs
Released on: 18-Aug-23
Reference: Page variables and script
 
- - - - - - - - - -

PDF support for OCR AI model 

Our OCR AI models (both prebuilt and custom) will now support files in PDF format. Going forward, our OCR will be able to quickly scan PDF files (such as invoices, quotes, and estimates), extract text, and save it in the appropriate fields, as specified by you. PDF files are often multi-page documents, and our AI can now do the heavy lifting for you. This intelligent document processing will save you a lot of time and allow you to focus on more important tasks.
 
How to configure it
In the same manner as you currently set up an OCR model (see how), but instead of an image field, a file upload field should be used as the model input to upload your PDF.


How do I benefit?
Extending our optical character recognition (OCR) model to include PDF files introduces a whole new set of document management capabilities for your business.
 
Applicable for: C6
Availability: All DCs
Released on: 21-Aug-23
Reference: Understand OCR model
 
- - - - - - - - - -

Export users/portal users with permission details

We'll be launching significant improvements to the export users and export portal users options. Going forward, you’ll see Application level alongside the existing option, renamed to Account level. After selecting this option, you can select the desired application from the drop-down menu. The exported file using this option will include the user’s email address, along with their roles and permissions for that application.
 
How to access it
Just like you currently export users, Users -> More -> Export Users, but the Export users pane will be revamped as shown below:

 
How do I benefit?
We aim to give you more control over the export users process, allowing you to download the exact data you require for analysis, auditing, compliance, and other purposes, by providing export options with permissions details and application filters for users and portal users.
 
Applicable for: C5, C6
Availability: All DCs
Released on: 27-Jul-23
 
- - - - - - - - - -

Formatting options for numeric fields

As with the currency field we will be introducing a new section named Display format in number and decimal fields, to allow you to display the data in your desired format. With this new formatting option, we aim to make it easier to read the numbers in your app and meet the needs of different user groups. It's especially useful for number fields that include currency values, so you can show the exact amount of money based on different regions' preferences.
 
Where do I find them?
  1. Navigate to the form builder and drag and drop a number or decimal field.
  2. In the Field properties pane, select the desired format from the drop-down menu under Display Format. 
How do I benefit?
The new formatting option will improve the readability of numeric data in your application and also fulfil regional preferences and industry-specific requirements.
 
Applicable for: C5, C6
Availability: All DCs
Released on: 14-Aug-23
 
- - - - - - - - - -

That's it from us for this month. Thank you for your continued support, and we’ll be back next month with more exciting updates!
 
Regards,
Zoho Creator Team
    • Sticky Posts

    • Introducing Zoho Creator's 2025 Release Projection 2

      Hello Creators! I'm Prakash, from the Creator product management team, and today I'm delighted to unveil our next set of features as part of Release Projection 2 for 2025. With thoughtful analysis and planning, we've curated powerful new capabilities
    • Zoho Creator - 2023 Release Projection 1

      Hello everyone! A very Happy New Year to you and your family. Hope you're all good and having a great time using Zoho Creator to make your lives easier and your businesses prosper. 2022 was an action-packed year for us at Creator, and we hope to continue
    • Zoho Creator User Group meetups in a city near you! - Oct - Nov, 2023

      Greetings from the Zoho Creator team! We're hosting a series of Zoho Creator meetups in various cities across the globe, and we'd love to meet you there! Our meetups are a great opportunity to network with industry peers, exchange ideas and best practices,
    • Zoho Creator - 2023 Release Projection 2

      Hello everyone! Time truly flies when you're having an incredible journey, and today we mark the completion of an eventful and action-packed six months. It feels like just yesterday when we embarked on this adventure together with the launch of our new
    • Upcoming Updates - August 2022

      Hi all, Greetings from the Zoho Creator team! Today we've got news for you on some exciting updates. And rest assured— there’s more to come! In this post, we'll be going over the upcoming features and improvements for this month as mentioned below. A
    • Recent Topics

    • Approval Button in Subform

      Hi Team, I’m working on a subform-based requirement where users will submit requests, and these requests must go through approval by multiple team managers. Each line item in the subform needs to be individually approved or declined based on the user's
    • Setting checkbox value on template in Sign from Creator

      Good day, Please help me understand how do I set a tick from a checkbox in Creator into a checkbox on a Sign template. Below is the only values on the Sign template and the code from Creator, "field_boolean_data": {}, "field_date_data": {}, "field_radio_data":
    • Zoho Projects - Unread Comment Icon

      Hi Projects Team, It would be great if there was a notification I con on the comments icon so it's easy to see which tasks have new comments. Something like a red circle with a number of unread comments would be great. Thanks for considering my feed
    • Zoho Projects - Update Feed via API

      Hi Projects Team, Please consider adding an API to allow update and retrieval of messages to the Feed. Thank you
    • Automated log-out/session end

      I'm concerned about security of our data. Is it possible to set an automatic time-out for user sessions on Zoho CRM, after a certain period of inactivity or when the session reaches a certain duration (12 hours perhaps)? 
    • Subform auto populate values

      Hi Team, I’m trying to retrieve values from Zoho People using API functions and dynamically populate them into a subform. For example, I’ve created a form with several fields that users will fill out. Based on their input, I need to fetch records from
    • What is New in CRM Functions?

      What is New in CRM Functions? Hello everyone! We're delighted to share that Functions in Zoho CRM have had a few upgrades that would happen in phases. Phase 1 An all new built-in editor for better user experience and ease of use. ETA: In a couple of days.
    • Gantt Chart - Zoho Analytics

      Are there any plans to add Gantt Charts capabilities to Zoho Analytics?
    • WhatsApp Calling Integration via Zoho Desk

      Dear Zoho Desk Team, I would like to request a feature that allows users to call WhatsApp numbers directly via Zoho Desk. This integration would enable sending and receiving calls to and from WhatsApp numbers over the internet, without the need for traditional
    • Identify long running sync jobs/tables

      My sync process causes strain on my production database and I'd love some tools/alerts to help me identify which tables are taking the longest. The current screen only shows 3 tables at a time and truncates the last fetch time so that it is very cumbersome
    • Temporarily rate limited due to IP reputation.

      We have suddenly started receiving the following Mail Delivery Status Notification: Diagnostic-Code: 4.7.650 The mail server [136.143.184.12] has been temporarily rate limited due to IP reputation. For e-mail delivery information, see https://aka.ms/postmaster
    • Associate emails from both primary and secondary contacts to deal

      We need to associate emails from multiple contacts to a deal. Please advise how this can be achieved. At present, only emails from primary contacts can be associated. Thanks
    • New integration: Zoho Sign for Zoho Projects

      Hey there! We’re excited to announce the brand-new Zoho Sign integration for Zoho Projects! With this integration, users can now send documents for signatures, track their progress, and manage approvals—all without leaving Zoho Projects. This bridges
    • Update to attachment display in ticket threads

      This enhancement will provide faster access for support teams and end-users, significantly boosting productivity for everyone. Get ready for a more efficient and satisfying experience! Immediate benefits Faster ticket rendering reduces wait times and
    • Narrative 15: Blueprint - Automate, guide, and transform your support processes

      Behind the scenes of a successful ticketing system: BTS Series Narrative 15: Blueprint - Automate, guide, and transform your support processes Even organizations that deliver quality products and services can face low customer satisfaction when their
    • Different MRP / Pricing for same product but different batches

      We often face the following situations where MRP of a particular product changes on every purchase and hence we have to charge the customer accordingly. This can't be solved by Batch tracking as of now so far as I understand Zoho. How do you manage it as of now? 
    • Batch/lot # and Storage bin location

      Hi I want to ask for a feature on Zoho inventory I own a warehouse and I've gone through different management software solutions with no luck until I found Zoho, it has been a game changer for my business with up to the minute information, I'm extremely happy with it. It's almost perfect. And I say Almost because the only thing missing for me (and I'm sure I'm not alone) is the need of being able to identify the lot number of my inventory and where it is located in the warehouse. Due to the nature
    • ZOHO BOOKS - RECEIVING MORE ITEMS THAN ORDERED

      Hello, When trying to enter a vendor's bill that contains items with bigger quantity than ordered in the PO (it happens quite often) - The system would not let us save the bill and show this error: "Quantity recorded cannot be more than quantity ordered." 
    • Refresh frequency

      Dear Zoho Team, I really, truly appreciate that Zoho Books gets frequent updates. As a matter of fact this is how a good SaaS company should stay on top. However, I feel that I have to hit refresh almost every day. This was exciting at the beginning but
    • Refund

      My plan expired today, and I updated my payment details with a new credit card. At the same time, I wanted to downgrade, but the system wouldn’t allow the downgrade until the payment details were updated. As a result, I was charged for the same plan before
    • Calling Function via REST API with API Key gives 401 using Zoho Developer

      Hi, I created a couple of functions using the one month trial of Enterprise edition, which I was able to call using the API Key method from Postman and from an external site. Now that my trial has expired, I have created the same functions in the Developer
    • Error due to - 'Internal Exception' when uploading Sign-generated PDF file to workdrive via Deluge in Zoho CRM

      Hi I wasnt getting this error a few days ago and my code had not changed, so I'm wondering if there's a Zoho bug somewhere? I am downloading a PDF file from a Zoho Sign url using invokeurl and then uploading it to a Workdrive folder using zoho.workdrive.uploadFile.
    • Embed CRM record images in email templates

      I have email templates that I want to embed dynamic images in their body - not as an attachment. For the context, the image is a QR code individual to each contact. So there are couple of challenges for which I think there is no solution in CRM: 1/ I
    • Assign multiple departments to multiple helpcenters

      Hi there! I have a reseller company for a software and I'm using Zoho Desk as my helpcenter and ticket management system. The software is great and I would like to make a suggestion! With multi-branding activated, your departments that visible in help
    • Zoho Desk Training

      Hello, We've had Zoho desk for a while now, but we run into issues occasionally, and I was wondering if there was a customer who currently uses it and really enjoys the functionality, that would be wiling to chat with us?
    • PO Based Advance payment to Vendor

      We recommend to introduce a provision at PO to make advance payment to vendors and auto apply that advance paid later at the time of Vendor Bill submission for that PO. This will help us track PO-wise Total Payments.
    • Converting Customer Invoice to Purchase Bill

      Hi, In my service-based business, I sometimes create the customer invoice first, and later I receive the purchase bill from the vendor for the same job. Is there any option in Zoho Books to: Convert a customer invoice into a purchase bill, or Link/associate
    • How to get Quickbooks Desktop Info into Zoho?

      Our team has used Quickbooks desktop for years and is looking at switching to Zoho books in 2026. I want to bring all old sales history over since we use Zoho CRM. I can export Item sales history and generic sales orders from Quickbooks desktop. How do
    • ZeptoMail API Request

      We tried to send mail using ZeptoMail using Django. Following is my payload {'from': {'address': 'abc@abc.com'}, 'to': [{'email_address': {'address': 'xyz@xyz.in', 'name': 'Bhavik'}}], 'subject': 'Report Name', 'htmlbody': '<p>Test</p>'} Following is
    • Mass import of documents into Zoho Writer

      I'm using Google's word processor at the moment but feel that Zoho does a better job (on the online apps market). Iwant to move my documents (about 50-70) to Zoho but it seems to me that I have to import them seperately. Is it already possible to upload several documents at a time or is this a forthcoming feature? Cheers Rolli :?:
    • Add home page or dashboard in CRM customer portal

      is it possible to add home page or dashboard in CRM customer portal?
    • User Tips: How to change the the label display name of a system defined field

      Most users know how to change field label names via Settings > Modules & Fields but if you want to change the name of a system defined field you can’t as there is no “edit properties” option.  However with a simple hack you can edit any system defined
    • Search not working!

      I have items in my notebook tagged but when I search for a tag nothing comes up! Any fix for this?
    • Zoho CRM Community Digest - October 2025 | Part 1

      Hello Everyone! Here's a quick recap of first two weeks of October! Product Updates: Zoho CRM Android App Update: Surveys, Blueprints, and Smarter Mobile Features! Zoho CRM’s Android app just got a useful upgrade. You can now share records, upload your
    • Automate onboarding emails with CRM Workflow and Accounts module

      We’re a B2B SaaS company selling to public-sector organisations. Each organisation is stored as an Account in Zoho CRM, and each organisation typically has multiple associated Contacts. Our backend syncs product-usage data (setup status, user activity,
    • Important update: Enhanced security measures for account operations in Zoho Cliq

      Greetings from the Zoho Cliq team! We’d like to share an important security update that has an influence on some admin actions such as password reset, MFA reset, and MFA backup code generation. What’s changing? With our latest security enhancements, these
    • Sales Receipts Duplicating when I run reports why and how do we rectify this and any other report if this happens

      find attached extract of my report
    • No Functional Autosave or Manual Save Button

      Application : Zoho Notebook So I wanted to try Zoho Notebook(On Ubuntu) as an application, I installed the application and went solving my LeetCode problems visually(Drawing mode), at one point the app just stopped saving anything... Every time I tried
    • Enterprise subscription support

      My organization sells subscription services to enterprise customers, which is a different model from the consumer subscription model that Zoho Billing has been designed to support and I beleve this capability should be added. An enterprise subscription
    • Issue with Creator's IF logic

      Hi, I found the following code produces unexpected results: if(-1.0 < 0.0000000) {       info "True"; } else {       info "False"; } if(-1.0 < 0.000000) {       info "True"; } else {       info "False"; } The output returned is: False True However, the
    • Next Page