Zoho CRM Webinar – Automate everything across Customer Journeys in CommandCenter 2.0

Zoho CRM Webinar – Automate everything across Customer Journeys in CommandCenter 2.0


How efficient is your current CRM automation setup?

As customer journeys become more dynamic, it's common for data and actions to get scattered across teams and modules. This leads to broken processes and inconsistent customer experiences—especially across different lifecycle stages.

CommandCenter 2.0 in Zoho CRM  brings structure to your business flow  by connecting all those fragmented touchpoints into one seamless journey. With signal-based triggers, contextual controls, and stage-driven actions, you can do everything from sending personalized emails and creating tasks to updating fields and calling webhooks—triggered precisely by customer behaviour or system events.

Whether it’s onboarding, post-sale engagement, or renewals, the visual Journey Builder makes it easy to create dynamic flows that adapt to each customer's path—spanning multiple CRM modules.

And that’s CommandCenter for you!  

With its latest enhancements, CommandCenter 2.0 has evolved as it's own app within the CRM Plus bundle. It still also resides right inside your CRM under Setup > Experience Center.

If you're looking to streamline lead nurturing, service delivery, lifecycle management or any customer process, join us in on 4 & 5th of June as we explore how to turn disconnected processes into connected, high-impact journeys using the CommandCenter 2.0.


June 4th  

   02:00 PM NZST | 10:00 AM SGT | 12:00 PM AEST 
Register now 

June 4th  

03:00 PM IST | GST  01:30 PM | BST 10:30 AM 
Register now 

June 5th  

11:30 AM EDT | 10:30 AM CDT | 08:30 AM PDT 
Register now 


Webinar Agenda:

  1. Overview of CommandCenter 2.0
  2. Planning and building cross-module customer journeys
  3. Explore the new capabilities that enhance journey building, automation, and navigation
  4. New enhancements within Path Finder 
  5. Best practices and what's in the road map for CC 2.0
  6. Q&A session


Looking forward to see you there; click the above link to register now!

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