Zoho Forms Tracking code does not capture UTMs

Zoho Forms Tracking code does not capture UTMs

Hi,

We use Zoho Forms on our website, using the javascript embed code. We also have the advanced tracking code enabled on the website.

When someone visits the website via an UTM tracked link and fills in the Zoho Form on the website, we are not receiving the UTM data with the submission. Instead, we get the link of our website as the source and the medium = referral. It seems like it is not being tracked properly.

Our website is yukisoftware.com

Does anyone know what we are doing wrong? We followed all the steps of the "Advanced tracking code" article but no luck.

Hope to have an answer soon :)
    • Sticky Posts

    • DKIM Now Mandatory - Changes to Zoho Forms Email Policies

      Hello Zoho Forms Users, This post is to inform you about an important update regarding the authentication of all email domains in your Zoho Forms account. This year, we are doubling down on our commitment to deliver a secure, seamless, and empowering
    • Cloudflare Turnstile is now available in Zoho Forms!

      Hello form builders! We have added a new layer of protection to help you keep your forms free from bots. Instead of forcing users to prove they are human, Cloudflare Turnstile quietly checks browser signals in the background. Your real users glide through,
    • This festive season, offer discounts with coupon code support in Stripe Checkout

      Hello form builders! It’s the festive season, the perfect time to spread joy and great deals! Now, with Zoho Forms’ latest enhancement for Stripe Checkout, you can do exactly that with coupon codes! Your payment forms integrated with Stripe Checkout can
    • New in Zoho Forms: Google reCAPTCHA v3 for smarter spam protection

      Hello form builders, Spam submissions are one of the biggest challenges when you share your forms online. They not only clutter your data but can also waste valuable time. To help you combat this without making life harder for genuine respondents, we’re
    • New in Zoho Forms: Inline OTP Verification

      Hello form builders, We are excited to announce the launch of Inline OTP Verification in Zoho Forms, a smarter way to ensure the authenticity of the contact details you collect. Until now, OTP Verification in Zoho Forms worked as a pre-access step: respondents