Unable to see Zoho contacts in Zoho app on ios
Hi Support Team, I am a new user, I have created my account and installed zohomail app on iOS 16 which works. I was also able to import my Gmail contacts into Zoho Contacts, which I can see. The problem is that I can’t see these imported cobalts in Zohomail
ZOHO Android Client
Hi, I installed the Android app, but it had an issue, so I reinstalled it. I was able to add multiple accounts, but now when I add the next account, it just duplicates the one I already have and will not even allow me to enter the info for another account.
Issue with Zoho Projet
Zoho Project on all the cellphones of my customer is crashing. He has mixed brands (Samsung and Pixel). Everything is fine on website and mobile website. Could not reproduce the issue in workshop using Samsung/Pixel/iPhone Uninstallation of Zoho Project
Task Due Time - Unable to Add
I have taken a trial version to test, I could not find “Due Time” feature. Only Due date is given
"Unable To Join Group Call"
When trying to join a group call within Trident on macOS, I get a popup that says "Unable To Join Group Call". No other explanation is given. Anyone invited to a call should be able to join at all times, even if the organizer has not joined the call.
Cannot view or interact with polls on IOS
When testing with Android the user will receive a pop up message when a poll is started and be able to access polls via the more menu. This is not the case when using IOS phones, there seems to be no way to view or interact at all.
Open Desk app on iOS ir Android form ticket links
Hi there, Since a few days ago, when I click on the ticket link in a notification for a ticket on my iOS or Android device, it opens the Desk app but no results are shown, just the animated zoho logo. I have to copy the link and open it in the browser
IOS mobile app and documents
We have several ios users that will be using the projects apple mobile app. We believe we have run into an issue. We create a project template with specific zoho team folders. One of the folders has a zoho sheet template in it. Once we create a NEW project
No access to contact categories in Zoho Mail Apps
I have set up a number of contact categories for my organization. When I compose an email using a web browser these categories are visible. When I compose an email using your Android or iOS Apps no contact categories are visible. Is this expected? If
Zoho email app on Android not working
I have been using zoho email for 5 years. I use it on Google pixel 7PRO and OnePlus 12. For last 3 days it is not syncing, hanging all the time. I have disisnalled and re installed it, but change. I can see the pop up message, but when I open the app,
Poor Resolution Printing from Trident
When printing a PDF attachment from within the Trident app or when printing a PDF from the Trident app, we get terrible resolution. This issue only happens with the Trident app. Webmail, Outlook, em Client all look great.
Zoho Mobile App on and Custom Statuses
I have created a custom ticket status. It works on the web with Zoho but does not appear as a status option for a ticket in the Zoho Desk mobile app on Android
Zoho Trident (Windows) WorkDrive widget -> Not able to attach files to email like in ZohoMail Windows Desktop App
Dear Zoho support, I am testing Zoho Trident on Windwos. It looks good so far. However when I try to upload a pdf file as an attachment to an email it wont let me do it as it did using the ZohoMail App. When I drag a file from the WorkDrive Widget it
Zoho Trident doesn't work that well with TextExpander app
I would imagine this is quite a niche issue but I use the TextExpander app quite a lot to add repetative text in all my apps and it works well in everything apart from Zoho Trident. For example I use the shortcut "/email" to enter my email address anywhere
Zoho Projects Android calendar crashes
Every time I select calendar in the burger left icon the app crashes. I reset the data, reconnect the account and it works until I select the calendar again. I got Zoho one calendar linked to one google calendar. Any one having the same issue? Thanks
Zoho not updating with Apple Mail mobile
Anyone having problems with Zoho not updating with Apple mail on iOS 12? it's a real pain that i have to regularly log into desktop Zoho to get my mail.
Zoho Desk does not take me to my company after logging in
I have came across this issue twice now. The first time was when I was doing a trial. After the trial expired, I went to logon and Desk was acting like I never setup a company before and when I put in my company, it said it already existed. Long story
Bluepint- Mobile Zoho CRM
Hello, We have a very unsatisfying issue with Mobile CRM and Blueprint. Whenever a Blueprint process is active on the Opportunity module inside the desktop CRM, Zoho CRM Mobile doesnt show any fields!!!! This is actually stopping our operation pretty bad. We need help! Regards, Franco
Mobile app layout on tablet
I've just started to use Zoho email, and installed the mobile app on my 8 inch Samsung Galaxy Tab A tablet. The layout looks just like the desktop website view, and is very hard to read, being quite small. How can I get the view to use a mobile layo
Can't login Zoho mail Android app
Hi, I can't login my account in Zoho Mail App in Android, seems the system directed me to the zoho.com.cn and said my account is not exists: Zoho账户不存在 Any suggestions? Web mail have no problems. BR//Wilson
Zoho Desk Mobile App - Duplicate Contacts With the Same Email Allowed
On the web version of zoho desk, duplicate contacts with the same email are not allowed. However, when creating contacts on the mobile app for android, multiple contacts with same email address are allowed to be created. There is no back end verification
Android App: Cannot move messages to inbox
Often I search for an email that is Archived, and then want to move it back into the Inbox. When I press Move, I am given a list of all the folders I can move the message to, but Inbox is not in the list. However if I find the email manually in Archived,
Customized cards not updating on mobile app
Hello, On the Deals page, I have chosen the "Customize Cards" option and unselected "Contact Name". The display is correct on the web version of Bigin, however the contact name still shows in the mobile app. I have logged out and back into the app and
Calendar invites for Microsoft Teams dont show link correctly
When i copy a link for a meeting scheduled in teams and paste into a zoho calendar schedule the link to the teams meeting comes up as long script - as opposed to aa consolidated link - see attachment. people are saying this doesnt allow them to join the
New Projects Users Can't See Documents In Any Project (Zoho Projects App)
We are having a challenge with some new users we have added to our organisation. For projects when they login via a desktop PC everything works fine and they can see documents for any particular projects. However, using the app on their tablets (which
Can't log in to Android Zoho Mail app
When I open the app, I have options Sign In, Sign in with Google and Sign Up. Clicking on any of them results in infinite waiting
Cannot sign in to the email app (Android)
Whenever i try to sign into the email app on my phone, after i put in my credentials it comes up with: Unable to sign in Error: BAD request or network error there is no problem with my network, i have full internet access. how can i solve this, ive only
Can't login to mobile app
I set up an email on my own domain. I can receive and send emails in the web interface and everything seems to be working as it should. However, I can't log into the Zoho Mail mobile app on both my phone and tablet. When I enter my login information,
Issue with Bigin App Loading
Bigin after login into the Android app just shows the loading page. And nothing comes on screen
Books app and charging customers
This year we have been happily taking payment from customers in their home via the Books app and charge customer. It has been useful for a few customers plus as a backup in our showroom. I was a bit surprised yesterday to find the option on the app had
Notifications not working
Hi Zoho I'm using the ZOHO desk app and i'm having trouble activating push notifications. I've change the setting in my app setting and also activated push notifications in the app but when i return to the settings "push notifications" is again unselected.
Can't stop time tracker on zoho project mobile
Hello, We have a major issue with the mobile app version of Zoho project. We are simply unable to stop the time tracker for some task. All my employees have the same issue. When we tap on the stop button, a message appear and nothing more happen : (It
Zoho CRM Bookings embeded in site not working in Mobile
Hello, we have succesfully embeded Zoho CRM Bookings in a website. The popup is working OK on Desktop screens, but not on mobile. To replicate, simply embed any Zoho CRM Booking to a website, execute it on Desktop and execute it on mobile. You will realize
Email is not working
Good Day, I am Victor Napoleon from VNS RCM Technologies, our Zoho email has not been working for the past two days. Kindly do the needful as soon as possible. Thank you. UserId : 662909442
Zoho Desk Mobile App and Data Synchronization
Hello, Is anyone have a similar problem with Zoho Desk Mobile? I have a customer who has about 600 Accounts on file; everything is OK while they use the web version, but when it comes to the mobile app, there is a problem with the data synchronization. When Zoho Desk Mobile is installed for the first time, there are no records; they have to be pulled from the server, which is natural. The problem is that it seems like it does not pull all the records by itself. So when the new technician installs
Can't use Zoho on phone -- app or web!
Recently I had some computer issues, so I needed to use Zoho on my phone (iPhone). Every time I tried to launch the app, within one second, it crashes. So, I decided to go to Zoho via Safari on my phone. That was not successful either -- it will open a page, but you can only see a tiny corner of the page and *you can't move the page around*! So I was not able to use Zoho on my phone with either method. In talking to one of my colleagues, I found out she has the same problem -- the Zoho app crashes/quits
Logging incoming calls on iPhone.
Hi Community Has anyone been able to solve the problem of iphone not being able to pickup incoming calls (or SMS) in the Zoho CRM app? I know it can be done if you have a PBX system, but I just have myself and an iphone. Surely there must be a way to do this. I don't believe it's because "Apple has locked it down" as Zoho states, otherwise the PBX systems wouldn't work either. Who is the guru who can solve this?
Incoming calls on iphone
Hi Community Has anyone been able to solve the problem of iphone not being able to pickup incoming calls in the Zoho CRM app? I know it can be done if you have a PBX system, but I just have myself and an iphone. Surely there must be a way to do this. I don't believe it's because "Apple has locked it down" as Zoho states, otherwise the PBX systems wouldn't work either. Who is the guru who can solve this?
Cannot Add Second Zoho Email to Mobile App
I see from the mobile app there is a button to add additional accounts to the app. But, each time I click Add Account, it attempts to add my current main account. Is there a different way to add a second Zoho email to the app?
No send button on Android app
I provide websites and web services for small businesses. I just set up a client with Zoho mail, to test out your services. When composing a new e-mail, the Zoho Mail Android app on his phone (Samsung Galaxy S7) does not show all the buttons on the toolbar. The responsive design hides all the icons. After playing around with it, I discovered that the buttons to appear if he turns the phone in landscape. He finds it to be a pretty annoying inconvenience. Just wanted to point this out so maybe you
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