Allow Using All Variables Multiple Times in Templates

Allow Using All Variables Multiple Times in Templates

Hi,

We would like to request an enhancement to the template creation feature in Zoho CRM.


Currently, some variables can only be used once per template. For example, when creating a quote template, the item quantity variable can only be added once. If we attempt to use it again, it does not appear in the list of available variables, and manually copying and pasting it results in the error:

"Please Remove/Change the unsupported merge fields."


However, other variables can be used multiple times without issue.


We request that Zoho allow all variables to be used multiple times within the same document, ensuring greater flexibility in template design.


Thank you for your consideration.

Best regards,
Ram