Bar Charts in Zoho CRM

Bar Charts in Zoho CRM

Hello,

We are using the Analytics section in Zoho CRM (not Zoho Analytics).

We created two bar charts using a workaround with LinkMatch: each time we send a message to a lead/contact on LinkedIn (not on Sales Navigator but the “normal” LinkedIn”), a new note is automatically generated. Since each note represents a LinkedIn message, this KPI helps us track sales activity.

These are the two charts:


We have a few questions:

  1. Why is the Y-axis scaling different between the two bar charts? Is there a way to manually adjust the scaling?

  2. Can the bar colors be manually customized?

  3. Just to confirm: Does "Count of Unique Leads/Contacts" mean that each lead/contact is counted only once per day, even if multiple notes are recorded?

  4. Is there a possibility to add emails to the same charts as well, ideally in the form of a stacked bar chart (we already have our email accounts connected)?

Looking forward to your feedback!

Best, Sören