How To Update Employees Years of Experience

How To Update Employees Years of Experience

I need help. I asked Zoho People for help and I still have not received it after several emails and a missed call from Zoho People.


I want to learn how to update employees' years of experience. For example, my experience continues to say 1 year. However, I have 23 years of experience. How do I change that? 



Hello Rolande,
Greetings from Zoho People!
In regard to your query please go to settings > organisation > users > select the user you want modify details > edit > change.
If you want to make changes for yourself then you can go to self service and make the changes.
If this is not your query then please elaborate so that we could check and assist you accordingly.
Please write to support@zohopeople.com for further more assistance.We would be happy to help you.

Have a great day! 
Sincerely, 
Derek | Zoho Cares
Good morning Derek,

Before I share with you the results of your suggestion, I need to preface it with this. I am not an IT person. I know just enough to get myself into trouble. With that being said, I've asked for help from Zoho support several times and each time the answer was not only wrong, but I had to figure out my own workaround to accomplished what I was looking for. I feel slighted and discarded as a client. I have a lower-end package and would like to upgrade to a higher-end package when the time is right. However, at this point, I am doubtful that I will stay at all, as the customer service is less than helpful. 

This matter is something I don't know how to work around and I really need your help. The suggestion you provided did not work, as "Experience" is a system field. I don't have permissions to change systems fields. Could you provide a formula, that will work, that will add up all of my previous and current work experience? The current "Experience" field only adds up from the "Date of Joining". It doesn't update after you adjust the date of joining once the record is created. Below is proof that I do not have permission to change the Experience field. Also is my original proof that shows the Experience result is grayed out. 

Please provide a complete tested formulation that I can use to calculate all of my experience, please. The blog article https://www.zoho.com/people/blog/automatic-formula-updates-zoho-people.html does not provide functional formulas. None of them work. 

Thank you very much for your time and assistance. 

System Field.png

Years of experience.png

Hello Rolande,
Greetings from Zoho People!
Thank you for your mail. We shall discuss this in a call. Please let us know your convenient time on Wednesday so that we could schedule a call and assist you accordingly.
Please write to support@zohopeople.com for further more assistance.We would be happy to help you.

Have a great day! 
Sincerely, 
Derek | Zoho Cares
Thank you for your response. I'm open 9am EST on Wednesday the 5th.

Rolande Sumner
Good morning,

I wanted to confirm that someone would be calling me. If not, please let me know. 

Than you
Rolande Sumner



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