Zoho Connect - le réseau social de votre organisation

Zoho Connect - le réseau social de votre organisation



Une communication efficace entre les personnes au sein des organisations conduit au bien-être organisationnel. La communication doit franchir des obstacles tels que la surcharge d'informations, les problèmes de fuseaux horaires et de localisation, les niveaux hiérarchiques et une manière désorganisée de partager. Il est donc difficile d'obtenir des informations, de réagir au changement ou de prendre des décisions.
Le flux d'informations, de connaissances, de mises à jour et d'idées ne devrait pas être limité à un seul mécanisme, comme les e-mails. La communication doit être cohérente sur tous les canaux et susciter l'intérêt du grand public. En relevant les défis ci-dessus par la mise en œuvre des meilleures pratiques, les organisations peuvent libérer la valeur de leurs informations, ce qui peut accroître l'efficacité opérationnelle, la productivité et l'agilité. Réagir plus rapidement aux changements permet de sécuriser les informations critiques et de se conformer aux diverses règles et réglementations des industries et gouvernements.
Zoho Connect est un outil qui vous permet non seulement de partager différentes informations au sein de la société, mais aussi de proposer une expérience de réseau social dans un environnement sécurisé.

Les atouts de Zoho Connect pour votre organisation

Zoho Connect vous permet de combiner plusieurs flux d'informations dans un espace de travail sécurisé et de commencer à mieux gérer le travail - sans perdre de temps à chercher lesdites informations, sans envoyer d'e-mails, sans vous encombrer, et en restant mieux organisé.
  • Rationalisez la communication au sein de l'équipe : créez des groupes en fonction du lieu de travail des employés, du département ou de tout autre attribut partagé afin de donner à vos équipes un espace commun de réflexion.
  • Restez informé sur les activités du lieu de travail : vos collègues travaillent peut-être sur un nouveau projet ou analysent une campagne récente. Quel que soit le sujet, les discussions se poursuivent, et les suivre est tout un travail en soi. Suivez les conversations ou lancez les vôtres grâce aux flux de Zoho Connect.
  • Améliorer l'apprentissage et le développement : utilisez une plateforme qui permet aux employés d'accéder à des informations, à des experts et à des possibilités de collaboration en équipe. Zoho Connect peut contribuer à rendre l'apprentissage informel et supprime bon nombre des obstacles traditionnels à la connaissance en conservant tous vos fichiers au sein de Zoho Connect, de sorte que votre équipe puisse toujours s'y référer en cas de besoin. Partagez également votre expertise et créez une base de connaissances que votre équipe peut utiliser pour maîtriser de nouvelles matières.
  • Augmenter la productivité : créez des groupes pour encourager la collaboration. Un groupe public pour donner à tous les membres de votre réseau une vue transparente de ce sur quoi votre équipe travaille. Pour les informations plus sensibles, créez un groupe privé afin de vous assurer que rien ne s'en échappe.
  • Accélérez les prises de décision en créant des canaux pour réunir les bonnes personnes. Communiquez en temps réel et restez au courant, où que vous soyez.
  • Résolvez les problèmes ensemble : mobilisez les efforts des membres de votre équipe pour trouver des solutions rapides et efficaces. Utilisez les forums pour trouver des réponses au sein de votre réseau.
  • Élargissez la collaboration : les collaborateurs - non seulement de votre organisation, mais aussi de l'extérieur, comme les partenaires, les vendeurs et les consultants - apportent une valeur ajoutée à votre travail. Utilisez les réseaux externes pour travailler avec vos autres parties prenantes et les tenir au courant.
  • Développer une culture ouverte : une politique de transparence au travail contribue à développer une culture organisationnelle conviviale et transparente. Il faut que les employés puissent apprendre à se connaître, qu'ils travaillent dans la même équipe ou dans le même lieu.
  • Libérez du temps pour des conversations amicales : les discussions ne doivent pas toujours tourner autour du travail. Créez des groupes et des canaux, ou lancez des messages de forum sur des intérêts communs comme la musique, le sport ou la littérature. Ajoutez un peu de fun à votre lieu de travail et améliorez le moral des employés.
Au cours de cette série, apprenons comment les différentes fonctionnalités de Zoho Connect, qui fait partie de Zoho One, permettent aux employés de votre organisation de travailler en collaboration sous forme de posts, articles sur les réseaux sociaux, de partager vos informations, vos événements ou toutes autres nouvelles sur le flux Connect et de favoriser l'engagement.
 
L'équipe Zoho France

    • Sticky Posts

    • Collaboration sans faille avec Zoho One

      Bonjour à tous, Dans cet article nous allons voir comment Zoho One permet une collaboration à différents niveaux .       La façon dont nous travaillons évolue. À mesure que les entreprises se mondialisent, la plupart des activités sont menées en équipe.

    • Recent Topics

    • Zoholics Europe 2025: Your Ultimate Data Analysis (Zoho Analytics) Workshop Experience

      Why should you attend? This year, Zoholics Europe 2025 is putting data analysis centre stage. With a dedicated workshop designed to answer all your data-related questions, you’ll gain practical skills, real-time solutions, and expert insights that you

    • UK payroll entries

      Hey guys, Nett payroll payments are imported direct into the bank, using an external payroll system (will be glad for Zoho to have a UK payroll app) At present I have monthly recurring bills for HMRC which are auto entered & paid when due. This seems

    • Closing Accounting Periods - Invoice/Posting dates

      Hi, I have seen in another thread but I'm unsure on how the 'transaction locking' works with regards to new and old transactions. When producing monthly accounts if I close December 24 accounts on 8th Jan 25 will transaction locking prevent me from posting

    • Invoice status on write-off is "Paid" - how do I change this to "Written off"

      HI guys, I want to write off a couple of outstanding invoices, but when I do this, the status of the invoices shows as "Paid". Clearly this is not the case and I need to be able to see that they are written off in the customer's history. Is there a way

    • Reverse Charge Services (Non-EU) Showing Correctly in 84/85 and 67, But Missing in Box 46 - Germany

      Hi, I'm located in Germany and I’ve set up my expenses for non-EU services (e.g., OpenAI, DeepSeek) under the reverse charge mechanism (§ 13b UStG) in Zoho Books, and I noticed some discrepancies in the VAT Summary Report. What’s Correct: Reverse Charge

    • Zoho Live Chat/Support

      What is going on with Zoho support lately? I've tried to use the live chat feature 4 different times and it refuses to connect to any (despite waiting over 30 minutes one of the tries). I finally gave up and emailed my question nearly a week ago and still

    • Can we have a module to records Certificate No and TDS rates for Lower TDS Certificates by the vendors ?

      Can we have a module to records Certificate No and TDS rates for Lower TDS Certificates by the vendors ?

    • Tip #38- Track Organizational Changes: A Guide to Using Action Log Viewer- 'Insider Insights'

      Hello Zoho Assist Community! Ever needed to trace who did what and when within your remote support operations? Let’s say your support team is growing, and you want to monitor key activities like settings updates, user invites, module changes, or permission

    • Tip of the Week #67– Avoid confusion – Mark duplicate threads.

      When customers send the same message to multiple email addresses, such as support@ and sales@, your team may end up seeing the same message in different inboxes. This creates confusion, risks double replies, and clutters your workspace. Use the Mark as

    • Tax in Quote

      Each row item in a quote has a tax value.  At the total numbers at the bottom, there is also a Tax entry. If you select tax in both of the (line item, and the total), the tax doubles. My assumption is that the Tax total should be totalling the tax from

    • Final Reminder: Discontinuation of Older ASAP Widgets and Mobile SDK Support

      We launched the new ASAP Help Widget last year, introducing a unified and enhanced experience. Since then, older configurations have been placed in read-only mode, with all major updates and improvements built exclusively on the new version. As part of

    • Zoho Subscriptions -- Zoho Commerce integration

      Is there integration between Zoho Subscriptions and Zoho Commerce? I would like to create subscription plans in Zoho Subscritpions and list them for on my Zoho Commerce store.

    • Website show Blank white screen

      Customer called me to tell me my website is currently down upon review it shows a white screen however I can access everything via editor. JITCADCAM.com

    • How manufacturing analytics can transform your enterprise with Zoho Projects Plus

      Did you know that every single car is made up of 30,000 to 40,000 individual parts? All of these are manufactured meticulously in various facilities before being assembled into one. The global manufacturing industry spans a wide range from delivering

    • Projects custom colors replaced by default orange

      Since yesterday, projects uploaded to Zoho, to which I had assigned a custom color, have lost the customization and reverted to the default color (orange). Has anyone else had the same problem? If so, how did you resolve it?

    • Customize your SalesIQ live chat with Custom CSS and blend it with your website design

      Hi everyone. Hope you all are having a great day! SalesIQ offers various inbuilt customization choices for your chat widget and window like changes in colour, theme, font etc. Although these choices are many, sometimes they may not match with the design

    • From Email Address When Replaying to Missed Chats

      One of the most common things we do is follow up on every missed chat.  Missed chats are like money in the bank, people just waiting for your response and to start a relationship with our companies. However, SalesIQ only lets you respond from 1 email address from your entire account?! We have happily paid for 4 subscriptions, but our users cannot reply from their own email address?  How are we supposed to build customer relationships? The fix to this issue is so simple, just load in the logged in

    • how to treat a same person as customer and vendor in zoho

      hi team, in my company, few persons acting as creditors as well as debtors (which means sometimes we pay them... some times we paid by them). in that case i would like to maintain a same ledger for that person.in zoho books it is treating creditor and

    • Narrative 6 - The impact of rebranding

      Behind the scenes of a successful ticketing system - BTS Series Narrative 6 - The impact of rebranding Every organization has invested in branding to set itself apart, and that should be reflected in the help desk. Zoho Desk enables organizations to apply

    • custom color palette for picklist in Sheet

      Migrating over from Google Sheets and missing the ability to customize the individual item colors of my picklist/dropdown menus. Is this something that is possible? A search showed me creating a custom color palette in Analytics is possible but I am not

    • What's New - July 2025 | Zoho Backstage

      Start smart, end strong. From knowing who’s coming to celebrating who showed up, July’s updates help you run events that feel organized from the first invite to the final thank you. Planning an event used to be like writing a choose-your-own-adventure

    • Image Upload Field API get encrypted ID and sequence number

      Hello is there a way to extract the encrypted id and sequence number from image upload fields through the Zoho CRM API? I created a custom script with javascript within Zoho CRM, but I want to extract the encrypted id and sequence number for all my images

    • Attention: Changes to 10DLC TCR pricing and new authentication requirements

      Hi everyone, Starting August 1, 2025, The Campaign Registry (TCR) is introducing new pricing changes and a mandatory brand verification process called Authentication+ 2.0, which will affect how you register and manage your 10DLC messaging services. These

    • Better Time Tracking

      We need better time tracking customization for IT MSPs. We also need reporting that is built in, rather than having to try and fumble with creating custom reports. We also need to be able to mark whether a ticket has been billed or not, I don't think

    • Scheduled Tickets Need Updated

      There is a very clunky manual way to create reoccurring scheduled tickets. This should be created to be easy for the administrator to create. We create several (10 to 12) reoccurring tickets per account for biweekly and monthly auditing purposes.. The

    • Team Feeds Improvements

      Team Feeds needs to show a feed of every action within the department. Currently it seems that the feed will only show a ticket that I've personally commented on or interacted with/followed. A feed should be that, a feed. As a manager I would like to

    • Better Security, Better User Experience | Help Center Update | June'25

      As part of our commitment to enhancing user experience and security, we are happy to announce updates to our authentication mechanism. This update introduces several key enhancements designed to improve the password recovery process and streamline the

    • Upload Logo to Account Page

      It would be nice to set a logo for an Account

    • View Agent Collision on Ticket List Page

      It would be nice from the ticket listing page (views) to see what agents are working on what tickets rather than having to click into each ticket throughout the day to see what agents are working on what tickets. This functionality would also be desired

    • Restrict user from viewing the detail standard view

      Is there any way to restrict a user(it can be user-field-based) from viewing the detail standard view? Basically, I have created a canvas detailed view so that on some conditions I can hide some data from the users but the standard view client script

    • Upload Picture to Contact

      It would be nice to upload a profile picture to a contact.

    • Ticket Status Colors

      Can i change the colors of Ticket Status in the admin panel? Or even change the background of the entire cell of a Critical ticket? This way its easy for my agents to see a urgent ticket when it comes in. Right now everything is black text. Here Right

    • Allowing Pictures for Client Contacts

      Do you have any plans to allow us to add pictures of our client contacts? There is a silhouette of a person there now, but no way that I can see where I can actually add a picture of the individual.

    • Paid Support Plans with Automated Billing

      We (like many others, I'm sure) are designing or have paid support plans. Our design involves a given number of support hours in each plan. Here are my questions: 1) Are there any plans to add time-based plans in the Zoho Desk Support Plans feature? The

    • Agent name Alias

      I am seeing that Full name of my staffs are written on every ticket response which is not good for some reasons. It is possible to user like this: Manny P. (First Name with Last Name's First Letter) or  Manny (First Name) This is want we want to show

    • Unable to add attachments to tickets through Desk API

      I able to use the Desk API to generate tickets. However when I try to use the tickets/{ticketId}/attachments endpoint, I always get an Unauthorized error. My app has Desk.Tickets.ALL included in its scope so this should not be an issue

    • What's wrong with this COQL?

      What's wrong with this COQL? Code returns "invalid operator found". SELECT id, Name, Stage, Account, Created_Time, Tag FROM Production_Orders WHERE (Account = '4356038000072566002' AND Stage NOT LIKE '%customer%') ORDER BY Created_Time DESC LIMIT 200

    • [Feature Request] Add support for internationalized top-level domains mail hosting

      This is an important request to add support for internationalized domains mail hosting to https://www.zoho.com/mail/ In this case, that is only limited to domain name/mail address however currently it's already possible for us send mails etc using below

    • Add Enable/Disable to Field Rules and other Rules

      Hi, Sometimes I have rules setup for fields, and until I want to enable them for use, I can set the fields to Hidden but rules still show them, today you have to delete rules and then recreate them again, would be nice to have a toggle for Enabled/Disabled

    • Syncing stuck for days

      Hello when I made an account a few days ago and synced all my notes to it, it is still syncing. My app is only 400mb so I do not know why it is taking so long. Please help

    • Next Page