Hello everyone,
We hope you’ve had the chance to explore
Release Projection 1 for 2025! This month, we’re keeping up the momentum by bringing even more powerful features and enhancements to Zoho Creator. Here's what you can expect in March:
- App menu builder
- BYOK support for encryption
- Workflow for integration forms
- Deluge editor enhancements
- App logo customization
- Custom API enhancements
- New built-in connectors
------
App menu builder
Your wait is finally over! The highly anticipated app menu builder is now here. With its customizable drag-and-drop interface, you can now easily create and manage navigation menus for your Zoho Creator apps.
- Here's what you can do with the new app menu builder:
- Organize components: Group multiple app components under a space and control visibility for specific users.
- Customize menu: Add user components (forms, reports, etc.) and system components (connections, approvals, etc.).
- Enhance visual cues: Use elements like sections, breaks, lines, titles, and titles with lines to create structured and visually intuitive menus.
- Ensure a consistent experience: The app menu you configure will be reflected across platforms (web, mobile, and tablet).
- ... and much more!
How to access
Navigate to the Design tab in the edit mode of the application and click the App Menu Builder icon.
Here’s a sample menu with two spaces—one for trainers and another for employees. In it, different app components are organized under their respective categories.
This is how it will appear in live mode:
When you select
Trainer from the dropdown, the components added to that space will be displayed.

How do I benefit from this?
The app menu builder is a versatile tool that gives you full control over how your menus should appear and helps you design tailored menus for a smooth and personalized user experience.
Note: This feature is currently available for new signups and will be gradually rolled out to all users in a phased manner.
------
BYOK support for encryption
In order to better meet the security needs of enterprises, we’ve introduced bring your own key (BYOK) support, giving you full control over data encryption. With BYOK, you can use your own key encryption key (KEK), instead of the default Zoho KEK, to encrypt data at rest. This feature is powered by Zoho Directory and supports four leading external key management systems (EKMs):
- AWS KMS
- Google Cloud KMS
- Thales CTM
- Fortanix DSM
If you prefer not to rely on third-party providers, you also have the option to upload encryption keys manually.
How to access
Navigate to Governance -> BYOK and click Configure Key. You'll be redirected to the Zoho Directory page, where you can configure your own encryption key or integrate with an external KMS.
How do I benefit from this?
BYOK enhances security and compliance by allowing enterprises to maintain full ownership of their encryption keys. This ensures greater control over sensitive data and helps enterprises fulfill regulatory requirements.
Note: This feature is currently available on an on-demand basis. If interested, please contact support@zohocreator.com to get it.
------
Workflow for integration forms
We’ve introduced workflow support for integration forms, giving you control over third-party data by automating actions based on supported triggers all within Zoho Creator. Now you can configure actions based on supported triggers like, on load, on validate, on user input, and field rules, giving you endless possibilities to meet your requirements. With this enhancement, you can trigger workflows based on data from linked fields, making it easier to automate processes, enforce validations and maintain synchronized data across platforms.
How to create them
The process remains unchanged. While creating a workflow, integration forms will now be listed in the dropdown where you select the form.
How do I benefit from this?
This update improves efficiency by automating actions based on incoming data from integrated services. It ensures better data consistency, reduces manual effort, and enhances cross-platform synchronization.
------
Deluge editor enhancements
We'll be rolling out new enhancements to the Deluge editor to make scripting more intuitive, efficient, and user-friendly. Here's what's changing:
- Real-time error messages: The new Deluge editor detects coding errors as you script and displays intuitive error messages in real time, even before you save. This helps you quickly identify and fix issues.
- Custom shortcuts: You can now set up personalized keyboard shortcuts to speed up actions.
- Full-screen mode: Maximize your workspace with a distraction-free full-screen mode. This ensures smoother scrolling and better focus while coding.
How do I benefit from this?
These improvements streamline the scripting experience by providing real-time feedback, faster navigation, and a more immersive coding environment, boosting productivity for developers.
-----
App logo customization
Creator now offers greater flexibility in branding your applications. This provides you with the ability to fully customize your app logo to better reflect your brand identity. Choose from the following options:
- Text: Enter custom text and select from various color options to match your branding.
- Image upload: Upload a JPG, JPEG, or PNG file to represent your app visually.
How to access
Go to the Application Summary section. Hover over your app logo and click the Pen icon to edit it.
How do I benefit from this?
This feature allows for greater personalization and ensures your app aligns with your brand’s visual identity.
-----
Custom API enhancements
Currently, custom APIs can't be tested in environments, which makes it challenging to ensure they're working correctly before deployment. Thankfully, you'll soon be able to fully test your APIs in environments to validate their functionality before going live. The Custom API also gets the following updates:
- User scope enhancements: Added two new user scopes—Portal Users and All Users—alongside the existing Admin Only and Selective Users. You can select these under the User Scope dropdown during configuration.
- Custom APIs in environment-enabled functions: Custom APIs can now be utilized in app functions that support environments.
- Portal user access: Portal users can now invoke Custom APIs via Widgets.
How do I benefit from this?
This enhancement ensures that any API-related issues are identified and resolved early in the development process. It also ensures that the production data and your end users aren't disrupted as you test APIs.
New built-in connectors
We've expanded our set of built-in connectors by adding support for 22 new connectors, which enable further integration of Zoho Creator with widely used services. The new connectors are:
- Zoho SalesIQ
- Zoho Notebook
- Zoho Vault
- Zoho Learn
- Zoho Workerly
- Zoho Mail
- Zoho FSM
- Zoho WorkDrive
- Zoho Sprints
- Zoho Table
- Catalyst by Zoho
- Zoho Connect
- Zoho Writer
- Asana
- TrainerCentral
- Bigin by Zoho CRM
- Zoho Desk
- Zoho CommunitySpaces
- Mailchimp
- Freshdesk
- Calendly
- Dropbox
-----
We'll notify you as these features are rolled out. In the meantime, let us know what you think about these updates in the comments below!
And that's all we have for March—we'll be back soon with another set of updates!
Regards,
Zoho Creator Team
Recent Topics
How to Cancel/Delete Queued Mail Merge?
Hi. I just tried to do a mail merge before realizing there's a limit on number of sends. I accidentally sent one of my lists twice, and all of those emails are currently queued. Is there any way to cancel or delete a queued mail merge? Would love to be
Need to add a new admin for my domain
Hello Zoho Support, I am the owner of the domain localeistanbul.com. The current super admin account (admin@localeistanbul.com) is not accessible. I do not want to reset or delete the existing account because I need to keep all existing emails. Please
Possible Fraud Site.
Hello. I received a text with the sender's name as zoho, claiming that my account was at risk and that I should sign in at https://verify.zohomails.ru/signin to verify my account. I signed in on the web address above, and a few days later someone hacked
Zoho mail to Teaminbox
Hello, We're searching for new mail program. Now I'm testing a bit with zoho mail and team inbox. My findings in the research: Pop mail throught zoho mail is almost instant. Any pop or imap via external provider takes a couple minutes to 15 minutes before
Crear tarea CRM con recordatorio desde Zoho Flow
Hola, estoy intentando crear desde Zoho Flow una tarea en CRM. Lo he logrado hacer pero sin recordatorio, ya que no se como se debe escribir el string adecuado. He probado varias alternativas, pero ninguna me funcionó hasta ahora. - FREQ=NONE;ACTION=EMAIL;TRIGGER=DATE-TIME:${FechaVto}
Tip of the week #16 - Search and filter threads based on criteria
Zoho TeamInbox lets you search and filter threads with any information that you have about the thread. You just have to input the criteria and Zoho TeamInbox will list all the threads that match the condition. Firstly, there is a global search you can
Inquiry Regarding Automated Assignment of Zoho TeamInbox Messages using Zoho Flow and Deluge
Hello, Our company is currently using Zoho TeamInbox, and we are interested in automating the assignment of responsible parties using tools such as ZOHO Flow and Deluge. Is it possible to achieve this? Allow me to provide more details. Currently, when
Customizing Global Search Settings for All Users
Hi Our team use the brilliant global search functionality within CRM many many times daily. But, we struggle with the out-of-the box columns that CRM gives you. We are always telling users to customize this look to more suit our business, to show the
Qwen to be the default open source Generative AI model in Zoho Desk
Hello everyone, At Zoho Desk, we will make the latest Qwen (30B parameters) the default LLM for our Generative AI features, including Answer Bot, Reply Assistant, and others. As a subsequent step, we will discontinue support for Llama (8B parameters).
Condition based aggregate fields in subforms
Hello everyone, We're excited to inform you about the latest enhancements made to our aggregate field capabilities in subforms; create aggregate fields based on conditions! An aggregate field is a column on which a mathematical function has been applied.
Upgrade Zoho Desk Agent-Side Answer Bot to GenAI
Hello Zoho Desk Team, We hope you're doing well. Following the recent announcements and rollout of the GenAI-based Answer Bot in Zoho SalesIQ (Nova '25), we’d like to formally request a similar upgrade for the Answer Bot used by agents inside Zoho Desk.
Marketers' Space: The importance of warming up your sender domain
Hello Marketers, Welcome back to yet another post! Today, we'll talk about why warming up your sender domain matters. Imagine you've recently started a business and want to share the news with your customers. You've designed a great email campaign using
An Exclusive Session for Zoho Desk Users: AI in Zoho Desk
A Zoho Community Learning Initiative Hello everyone! This is an announcement for Zoho Desk users and anyone exploring Zoho Desk. With every nook and corner buzzing, "AI's here, AI's there," it's the right time for us to take a closer look at how the AI
Search Just Got Smarter in Notebook
Hello there! Introducing Our New & Improved Search Experience! We heard your feedback! Many of you shared that our previous search had some challenges like • Inconsistent results across different clients • Limited accuracy in finding the right content
Client Portal ZOHO ONE
Dear Zoho one is fantastic option for companies but it seems to me that it is still an aggregation of aps let me explain I have zoho books with client portal so client access their invoice then I have zoho project with client portal so they can access their project but not their invoice without another URL another LOGIN Are you planning in creating a beautiful UI portal for client so we can control access to client in one location to multiple aps at least unify project and invoice aps that would
Zoho Desk app update - AI Integration for IM Chats
Hello everyone! We have now introduced AI integration for IM Chats within the Zoho Desk mobile app. To access the feature, please enable the 'Generative AI' settings on the desktop site(desk.zoho.com). Please refer to the help link attached below: Zoho
Open A.I assistant Connect with Zoho Desk instant Message Conversations
I would like to know how do I connect my instant messenger in Zoho desk with my Open A.I Gpt Assistant. this is very easy to setup using the Salesiq Zobot but when it comes to Zoho Desk i cannot figure how to make the connection. Ideal workflow Customers
Cannot upgrade subscription plan due to payment error message
Hi Zoho team, This is to request support on an issue I am facing during an upgrade I am trying to make to our company's yearly Zoho subscription. I am trying to add 3 more license to my plan and during the payment phase I get the below error as in the
Synchronise item image between Zoho Commerce and Zoho Books/Inventory/CRM
Here is a blindingly simple idea to tie several Zoho products together. Zoho - please include a method to synchronise the item image (or images) from one Zoho application to another. For example, if you upload an item image in Zoho Inventory, a user should
Enhancing Zia's service with better contextual responses and article generation
Hello everyone, We are enhancing Zia's Generative AI service to make your support experience smarter. Here's how: Increased accuracy with Qwen One of the key challenges in AI is delivering responses that are both contextually accurate and empathetic while
Zoho Desk app update: AI powered features
Hello everyone! We’ve introduced various AI-powered services on the Zoho Desk app. Let's take a look at what's new. Generate Content: Generate Content uses AI to formulate responses based on the your query and provides a ready-to-use reply which can be
Passing the CRM
Hi, I am hoping someone can help. I have a zoho form that has a CRM lookup field. I was hoping to send this to my publicly to clients via a text message and the form then attaches the signed form back to the custom module. This work absolutely fine when
Bulk update Archived Ticket
Dear All We would like to update the "Category" values to the new filed. We found the archived Ticket seems to be don't support the bulk action. Do we have any way to update it. Finally, we would to generate a report for our ticket system. Regards I
SalesInbox
Sorry for saying this but SalesInbox is a really mess. BIG FAIL. Bad UX and VERY bad IMAP sync. I don't know how can someone use this to be more productive. It's just the oposite. I'm trying to use SalesInbox for a while but sales people do not have just sales activities so we still have to came back to the mail app anyway. Folders of SalesInbox are not in sync with folders of mail server (wich syncs Ok to mobile) and vice-versa wich leads to double work as now you have to cleanup 3 inboxes (Mail
Channel Configuration and Default Channels
There are some of the default fields that cannot be removed or changed. Examples are the social media ones, such as Facebook. It would be nice to be able to remove these fields as it would be confusing if someone selected this but it's not configure
Automating Employee Birthday Notifications in Zoho Cliq
Have you ever missed a birthday and felt like the office Grinch? Fear not, the Cliq Developer Platform has got your back! With Zoho Cliq's Schedulers, you can be the office party-cipant who never forgets a single cake, balloon, or awkward rendition of
Delay function execute
I've got a workflow which uses a webhook to send information to Flow, which in return updates a record in Creator. Problem is, by the time this has executed, the rest of my script has run and can't find the (yet to be) updated info in the record. Is there
Kiosk Button Actions
I need to add an action to a Kiosk Button to loop me back to start the kiosk again and I am not sure what that looks like (function, etc.).
Support www.camcard.com
Hi, Is it possible CRM Zoho have integrations with https://camcard.com/? Thanks Br, Andy
Option to Customize Career Site URL Without “/jobs/Careers”
Dear Zoho Recruit Team, I hope you are doing well. We would like to request an enhancement to the Career Site URL structure in Zoho Recruit. In the old version of the career site, our URL was simply: 👉 https://jobs.domain.com However, after moving to
Can't make a document editable to anyone
Hey everyone, I am using Zoho Workdrive and trying to share a document so that it is editable by anyone with the link. I am trying to convince people to shift from Google to Zoho, but they don't have accounts yet. When I try to change the share settings
Edit Default Print
What I want to do is create / edit the "Default Print" template without changing the layout I'm using. Currently I can create "Email Templates" but I don't use them for emailing and getting to that selection takes multiple clicks. If an email template could be set to be the Default Print template that would be helpful. I'd also like to print these in bulk but don't see that option (there is a mail merge macro but that goes straight to emailing, not to print or PDF).
Widget shows error
Hi, May I ask why below characters will be auto added into the widget link and how to solve this error? As my widget shows 404 error now. ?serviceOrigin=https%3A%2F%2Fcrm.zoho.com&frameorigin=https%3A%2F%2Fcrm.zoho.com
How to print envelope labels from Zoho CRM
Can anybody give me any clue how to print envelope/package labels directly from Contacts view? Regards, Alexandru Moderation Update: The Canvas Print View, which also facilitates the formatting of mailing labels, is now available! Learn more here: Zoho
Data Import: New interface, improved field mapping, and more
Hello everyone! We’ve redesigned the data import process to ensure accurate field alignment and verify that every column in the uploaded file maps correctly with Desk fields before import. Here's how: Streamlined Import Steps Importing data is now more
Address labels
Hi, we've been searching for a long time for a simple way for our employees to print address labels using a Dymo Label Writer 450. We came up with two alternatives that work, bur aren't really optimal. First one is WebMerge. Webmerge is a great application that does 100% what we need but it is way too expensive for our needs. We only need to print a couple of labels per month. The second one is the integrated print tool in Zoho CRM, (Print preview) You would think this is the obvious way to do this
This domain is not allowed to add. Please contact support-as@zohocorp.com for further details
I am trying to setup the free version of Zoho Mail. When I tried to add my domain, theselfreunion.com I got the error message that is the subject of this Topic. I've read your other community forum topics, and this is NOT a free domain. So what is the
Print Labels
How can I configure my address to print my labels like this: Name Mailing Address Mailing City, Mailing State Mailing Zip Country Instead of: Name Mailing Address Mailing City Mailing State Mailing Zip Country Thanks!!!!
Mailing labels - Improperly formatted
All I'm trying to do is print one, properly formatted, mailing label. I'm in the Contacts module. In the default "list view" for mailing labels I selected a single client, hit the "more actions" drop down and selected print mailing label. Unfortunately,
Printing mailing labels
The ability to print mailing labels would seem to be an important, basic, function of a good CRM. I find it very surprising that this has still not been addressed adequately by Zoho. When trying to use the existing "mailing label" included: 1. the data
Next Page