Hello everyone!
Q3 was all about AI. Here's the list of features and enhancements that have gone live, along with a list of what we have in pipeline for the last quarter:
Sending documents and authenticating recipients via WhatsApp
Collect signatures and authenticate your recipients via WhatsApp for even faster document turnaround time.
Learn more about the integration
Document annotation
Make minor edits and annotations to documents even after you have uploaded them in Zoho Sign. This is possible when the signature request is still in the "draft" state, or before your first recipient has signed.
Learn more about PDF editing
Document commenting
Easily collaborate with your recipients by adding or replying to comments right in your document—no need to rely on emails or phone calls.
Learn how document commenting works
Delegate signing
Designate and authorize an active user in your Zoho Sign organization to sign contracts on your behalf if you're unavailable.
Learn more about delegate signing
AI-powered agreement management
Draft or generate documents using Zoho Sign's integration with OpenAI—without the need to switch between applications.
Learn more about document creation using AI
We also launched several features and enhancements in our mobile app:
Personalizing SignForms URL
PFX signing
Drag-and-drop for images, notes, and files in split-screen mode
Improved ZoomView performance for smoother interactions
AI chat support
Witness signing, manages recipients, signer groups, and checkbox grouping
Here's what you can expect in Q4 2025:
Web
Document delivery and recipient authentication via Arattai
Recipient authentication via Stripe Identity, Vouched, and Didit
Improved document and organization reports
Sandbox environment
Integration with Zoho Projects
Video signing
Mobile signing enhancements
Native applications
Android
Integration with Zia
API-based document summary
Conditional and formula fields (for signer and sender)
Checkbox grouping
Signing documents with Singpass
iOS
Document commenting
Sending document for signature via WhatsApp
USB signing enhancement (macOS)
More support for Indian languages
You can find the complete list of changes and updates in our release notes. Check out our product roadmap to see future updates.
Watch this space for more official announcements. If you have any questions or comments, feel free to comment below or drop an email to support@zohosign.com or support@eu.zohosign.com (for EU region).
Happy signing!
Cheers,
Rajeev Sivaraman
Zoho Sign - User Education
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